BGIS is currently seeking a Program Manager to join the team in San Jose, CA. BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services and capital planning. Its range of solutions, supported by efficient systems, processes and people, enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses. RESPONSIBILITIES Program Management - Completes assigned projects by utilizing appropriate resources effectively and balancing the customer requirements with the agreed upon strategies of the company. - Determines and facilitates the usages of resources, internal and external, required for the project. - Responsible for the successful management and completion of projects. - Responsible for the definition of customer project requirements. - Own, manage and implement the project schedule as a project management and client management visibility tool, establish schedule to meet or exceed customer requirements. - Provide ongoing updates to internal team and customers regarding project status and progress. - Work to balance competing customer production priorities and negotiate compromises among projects. - Ensure all Projects are performed safely and in accordance with the BGIS Safety Policies/Procedures. - Oversee the document management process to ensure procedures and standards are established, maintained and performed. - Capture all customer impacting and non-customer impacting events in order to become more equipped to be proactive and preventative (Problem/Incident Management (PIM). - Ensure compliance by capturing and consolidating training into a single system and produce high level reporting. - Establish Key Performance Indicators, and Key Factors to be used in the Measurement and Verification Phase. - Diagnose and repair complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software. - Provide proposals for retrofits, upgrades and/or enhancements to existing equipment. Client Relations - Responsible for ensuring high customer and employee satisfaction while maintaining profitability. - Ensure customer project information such as sales, orders, job worksheets, and site information is forwarded to other departments such as operations and accounting to ensure quality customer service, timely billing, and financial management of the project. - Document, manage and appropriately escalate project and customer issues and concerns. Communicate - Communicate with other BGIS Departments to ensure agreements are successfully managed, opportunities are maximized, and customers are satisfied. - Evaluate industry standards as new standards emerge for best practices, and closely coordinate these potential opportunities with our clients and share all applicable information abroad. - Ability to clearly explain technical information internally and externally to the customer. - Other duties as assigned. REQUIRED EDUCATION, KNOWLEDGE, and ABILITIES - Journeyman Electrical commercial experience a plus. - Bachelor’s Degree in Business, Facilities Management, Construction Management, Engineering or equivalent field of study or equivalent work experience required. - Five (5) years of experience in facility management or related field required. - Knowledge of Critical Environment Operations and Electrical Distribution preferred. - Five (5) years of experience in critical electrical industry preferred. - Professional affiliations preferred (24x7, IFMA, and Data Center Pulse). - Intermediate knowledge of Microsoft Office Suite - Word, Excel, Outlook and Visio required; working knowledge of SharePoint required. - Project Management experience required. - Knowledge of building infrastructure systems required. - Excellent written and verbal communication skills required. - Strong team building and training skills required. - Working knowledge of typical mechanical, electrical, plumbing, and life safety systems associated to Critical Environments preferred. Physical Demands and Work Environment - Ability and willingness to travel up to sites within 15-mile radius. - Physical ability to walk job sites in uneven terrain. - Provide personal transportation for meetings and job visits away from the office; reimbursed. - Ability and willingness to work weekends, holidays, overtime as required, and be "on call" on a 24 x 7 basis for emergency situations. - Work in potentially hazardous environments with noise, moving parts, electrical and combustion equipment Visit us online at https://www.bgis.com/us/careers/ for more information. The compensation for this exempt position is $115,000-$120,00.00 Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who have always been the source of our strength. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind. #LI-JV1

• Define and build the future of NVIDIA's self-driving software • Responsible for the product life cycle and safety aspect of NVIDIA's stack • Tracking the execution across the entire program to ensure delivery timelines can be met • Work closely with developers and safety engineers to deliver best technology solutions • Collaborate closely with experts in safety engineering to gain comprehensive grasp of expectations • Interact directly with engineers and engineering leads to meet safety goals on time • Coordinate with teams to deliver roadmaps: communicate and resolve bottlenecks • Develop deep technical understanding of area of ownership, identify areas of improvement • Escalate technical, resource, and compliance risks with mitigation plans • Engage with internal teams to root cause workflow/tooling bottlenecks

Overview Location: Remote for the U.S. Army Recruiting Command (USAREC) Behavioral Health Consultant Support Services The Program Manager (PM) is responsible for the overall management, coordination, and successful execution of Behavioral Health Consultant Support Services for the U.S. Army Recruiting Command (USAREC). This role oversees contract performance, staffing, and service delivery for remote clinical personnel providing medical waiver review services. The Program Manager serves as the primary point of contact between the contractor and the Government, ensuring all contract requirements, performance standards, and deliverables are met. This position requires strong leadership, operational oversight, and the ability to manage geographically dispersed teams in a federal contracting environment. Schedule: The position operates on a standard Monday–Friday schedule (8:00 AM – 4:30 PM EST) and is performed remotely. *Position is contingent upon contract award. Responsibilities - Serve as the primary liaison between the contractor and the Government, including the Contracting Officer (KO) and Contracting Officer’s Representative (COR) - Provide overall leadership and management of contract operations, ensuring compliance with all Performance Work Statement (PWS) requirements - Oversee recruitment, onboarding, staffing, and retention of qualified personnel (e.g., Clinical Psychologists) - Ensure continuous coverage and uninterrupted performance of services across all assigned personnel - Monitor staff productivity, quality, and adherence to required performance metrics - Manage and coordinate schedules for remote personnel across multiple locations - Ensure all deliverables are submitted accurately and on time, including: - Monthly Status Reports (MSR) - Man-hour reports - Quality Control documentation - Develop, implement, and maintain a Quality Control Plan (QCP) to ensure contract compliance and service excellence - Identify performance issues and implement corrective actions to prevent recurrence - Ensure all personnel meet credentialing, training, and security requirements - Communicate staffing changes, absences, and coverage plans to the COR in a timely manner - Conduct or participate in regular meetings, including post-award conferences and periodic performance reviews - Ensure compliance with all applicable federal, DoD, and Army regulations, policies, and security requirements - Maintain documentation and records related to contract performance and personnel actions - Coordinate and manage transition (phase-in/phase-out) activities as required Qualifications Education - Bachelor’s degree from an accredited college or university (required) Experience - Minimum of three (3) years of relevant experience managing programs of similar size, scope, and complexity - Minimum of two (2) years of experience as a contract/program manager - Demonstrated experience managing healthcare or behavioral health-related services preferred - Experience supporting federal or Department of Defense (DoD) contracts highly preferred - Familiarity with U.S. Army Recruiting Command (USAREC) operations is a strong advantage Skills & Competencies - Strong leadership and personnel management skills across geographically dispersed teams - Excellent written and verbal communication skills - Ability to effectively interface with Government stakeholders and respond to inquiries promptly - Strong organizational and problem-solving abilities - Ability to manage multiple priorities and meet strict deadlines in a fast-paced environment - Knowledge of contract compliance, quality control processes, and performance metrics Technical Skills - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint) - Ability to manage reporting, scheduling, and workforce tracking systems Additional Requirements - U.S. Citizenship required - Ability to pass background investigation and maintain favorable suitability determination - Understanding of military structure and operations preferred - Ability to be available during standard operating hours and respond to urgent issues as needed - Capability to manage personnel coverage and report absences within required timelines AKAHI ASSOCIATES LLC AKAHI Associates is a premier provider of healthcare workers to various military treatment facilities across the United States. With a corporate office in Honolulu, Hawaii and recruiting office in San Antonio, Texas we specialize in providing skilled, trained and highly successful healthcare workers, including RNs, CRNAs, Physicians, LPN/LVN, Licensed Social Workers, and many more. We have a strong focus on providing our government customers with quality and superior service. Akahi Associates is an equal opportunity employer and Minorities, Females, Veterans, and Disabled persons are encouraged to apply. For further information, please click the link below to view the EEO Is The Law poster. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Only qualified individuals who are being considered will be contacted for an interview. Akahi Associates is an equal opportunity employer. For further information, please click the link below to view the “Know Your Rights: Workplace Discrimination is Illegal” poster. Know Your Rights: Workplace Discrimination is Illegal Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other characteristics protected by law. Only qualified individuals who are being considered will be contacted for an interview. #IND1

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. The Team: Upstart’s Issue Management team ensures the company operates with the consistency, rigor, and transparency required in a bank-regulated environment. The team partners across business units to maintain high standards for issue tracking, reporting, and resolution, enabling regulator-ready operations as Upstart transitions to a bank operating model. As a Program Manager, Issue Management, you will drive the execution layer of the program—owning reporting, communications, and cross-functional coordination that ensure SLA compliance, audit readiness, and high-quality documentation standards aligned with OCC and FDIC expectations. This is an opportunity to reduce risk through meaningful data analysis and business recommendations. How you’ll make an impact - Own program execution across reporting, communications, and issue monitoring to ensure consistent, regulator-ready operations - Produce accurate, audit-ready reporting and documentation that meets SLA requirements and regulatory expectations - Analyze issue data to identify root cause patterns and translate findings into actionable insights for business unit leads - Drive adherence to program standards (e.g., ticket hygiene, documentation quality, SLA compliance) across cross-functional partners - Partner with teams including Legal, Operations, Engineering, Investor Services, and Business Units to track, resolve, and communicate issues - Improve program outputs by enhancing reporting depth and leveraging automation and AI to scale efficiency without compromising quality Minimum Qualifications - 4+ years of experience in issue management, compliance operations, program management or risk operations within a regulated financial services environment - Experience using data and reporting tools, including advanced Google Sheets/Excel, Jira (or similar ticketing systems), and BI tools such as Looker (or equivalent) - Experience drafting consumer or lender-facing communications subject to compliance or regulatory review - Working knowledge of UDAAP, FCRA, TILA, and the consumer lending lifecycle Preferred Qualifications - Experience supporting regulatory exams, audits, or consent order environments - Ability to perform root cause analysis and translate findings into actionable business recommendations - Knowledge of issue management frameworks, risk controls, and SLA-driven operational processes - Demonstrated ability to influence and appropriately challenge senior leaders, set clear boundaries, and advocate for sustainable, effective ways of working - Experience identifying opportunities to automate reporting or operational workflows using data tools or AI Position location Remote Time zone requirements The team operates on the East/West coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S or Canada (outside of Quebec) but are expected to spend high quality time in-person collaborating via regular onsites and in-person meetings. The onsite cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Base Salary Range $79,000—$109,200 USD What you'll love At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect: - Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly - Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year - Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees - Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose - Health Savings Account contributions from Upstart for eligible plans - Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage - Paid time off, sick and safe time, and company holidays - Paid family and parental leave to support caregiving and major life moments - Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving - Employee Assistance Program (EAP) offering mental health support and life-centered resources - Financial wellness resources, including access to financial planning tools and a financial concierge service - Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you - Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from - Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs) - Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!). Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com https://www.upstart.com/candidate_privacy_policy