• Commissioning and maintenance of our heat pumps at end customers and plant operators • Service-oriented consultation with customers of heating companies, by phone and on-site, to ensure customer satisfaction • Supporting your colleagues in field service across an extended area of your deployment region • Taking on on-call duties with the goal of assisting our customers as quickly as possible

Job Title Field Service Engineer, Ultrasound (Field: Burlington, VT) Job Description Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites. Your role: - Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service revenue. - Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and capacity (i.e. may be required to become qualified in multiple modalities, learns new tools). - Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. - Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems). - Approximately 70% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required. You're the right fit if: - You’ve acquired 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 3+ years’ in electromechanical industries. Preferred experience in Ultrasound (UL) imaging equipment. - Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment. - You have an Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred. - You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. - You must be able to: - Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. - Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations). - Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. - Learn more about our business. - Discover our rich and exciting history. - Learn more about our purpose. - Learn more about our culture. Philips Transparency Details The hourly pay range for this position in VT is $29.00 to $45.00, plus overtime eligible. This role also includes field service and lead generation incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. For this position, you must reside in or within commuting distance to Burlington, VT. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Role Description Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Provides deep technical knowledge in an assigned portfolio and advises both sales organization and customers in capabilities and options how to use and integrate Siemens products effectively. Apply now for the position of Intracardiac Echocardiography (ICE) Clinical Specialist and provide technical and clinical product support to health care providers and laboratory staff for diagnostic catheters and ultrasound systems, with an emphasis on Structural Heart. Location: (Omaha, Kansas City or Denver Region) Your role: - The ICE Clinical Specialist (ICS) is accountable to provide technical and clinical product support to health care providers and laboratory staff for diagnostic catheters and ultrasound systems – with an emphasis on Structural Heart and the ACUSON AcuNav Volume ICE catheter utilization. - Actively participates in internal/external trainings, maintains optimal 2D/4D workflow techniques and has a strong competitive knowledge. - Close collaboration between Area Directors of Sales, VP of ICE Sales, and ICE Clinical Specialists is required to ensure that all clinical objectives and sales goals are achieved. - Provide clinical product and technical assistance and training to physicians and staff on the effective use of AcuNav Volume (ICE) Catheter in the cardiac interventional or electrophysiology laboratories. - Use consultative selling techniques to identify potential sales opportunities within the account. - Maximize customer case support capability through proper planning and scheduling techniques. - Stay current on company products instructions for use, best practices, and technical troubleshooting, as well as relevant scientific clinical literature and new product information. - Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions. - Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session. Qualifications - Bachelor’s degree or equivalent work experience. - A minimum 3 years experience in clinical echocardiography lab with focus on structural heart and 3D/4D imaging or equivalent in industry experience. - Certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography ideal. - Maintains clinical knowledge of healthcare industry, disease states, therapeutic and institutional trends. - Willing and able to travel up to 75% overnight locally, regionally, and nationally, sometimes on short notice, must live within reasonable distance to airport. - Ability to stand for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet customer needs. Benefits - Medical insurance - Dental insurance - Vision insurance - 401(k) retirement plan - Life insurance - Long-term and short-term disability insurance - Paid parking/public transportation - Paid time off - Paid sick and safe time

Role Description Our Field Service Coordinators employ their technical and customer service experience by collaborating with healthcare professionals and technicians. This opportunity supports scheduling needs for field service personnel performing software updates in various healthcare-related facilities. This is a remote work from home position, and the project is set to be completed by the end of December 2026. The opportunity has flexible training that will grow with you as you learn the role. Initial efforts will be focused on facility outreach, and as your confidence in the systems and processes grow, scheduling training will begin. - Lead, facilitate, coordinate, and track day-to-day activities required to ensure the customers’ field service needs are completed on time, successfully, and in a manner consistent with organizational goals. - Contact healthcare and customer facilities to coordinate assignments for supporting field team members. - Manage customer expectations of product and services. - Demonstrates exceptional attention to detail by ensuring accuracy and completeness in all tasks, including reviewing documentation, validating data, and identifying inconsistencies before final submission. - Upholds high accuracy standards in client-facing systems and communications, confirming product details, identifiers, and required regulatory language before distribution. - Collaborate with team members and leadership to solve complex issues and improve processes. Qualifications - High school diploma or equivalent required. - 1-year relevant experience as a field service coordinator, scheduler, project coordinator, related customer service, dispatch or equivalent experience required. - Ability to work independently and in a team environment and engage with and escalate to team leadership for sophisticated solving and resolution of issues as needed required. - Must be able to work within defined processes and methodologies with minimal degree of supervision. - Must maintain and comply with quality and compliance policies and regulations in documentation and communication. - Experience working in Salesforce is a plus, experience with MS Office is required. - Strong verbal and written communication skills required. - Must be located within the United States and have access to home internet. Benefits - This position is a great growth opportunity as a next career step into field service coordination, while working alongside a leading medical device company. - The potential base pay range for this role is $27.00 - $30.00 per hour. - The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). - Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Company Description IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.