Cencora logo
Cencora

Headquartered in Oakville, Ontario, Canada, Innomar Strategies is the country's top patient support provider for specialty pharmaceuticals and a division of Cen

Bilingual Caseworker

Location

Canada

Posted

62 days ago

Salary

0

Seniority

Entry Level

Associate Degree

Job Description

Bilingual Caseworker

Cencora

Bilingual Caseworker 18 Month Contract Location:Remote, Quebec, Canada Category:Other widget:Full time About Cencora Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details PRIMARY DUTIES AND RESPONSIBILITIES: - The management of the assigned projects and/or cases. - Adherence to the general company processes - Telephone support: - Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support. Current assistance lines focus on: - funding and access issues, including private, public and special access programs; - compliance programs - Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers; - Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals; - All patient programs are based on casework methods and include a significant amount of out-bound calls. - Document each activity in program specific database. - Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager. - Provide feedback regarding current protocols, database, processes, and inter-departmental relationships. - Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences. - With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring. - Responsible to report all Adverse Events to the assigned units/departments - The Caseworker will also be assigned other duties and tasks as required from time to time EXPERIENCE AND EDUCATIONAL REQUIREMENTS: - Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education. - A minimum of one (1) year experience in customer service - Bilingual (French/ English) an asset - Ability to multitask - Attention to detail - Strong Problem solving skills - Experience in the medical and pharmaceutical field is an asset. - Working knowledge of Word, Excel and Outlook MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: - Advanced knowledge of pharmaceutical distribution industry - Working knowledge of automated warehouse operating system - Strong business and financial acumen - Strong analytical and mathematical skills - Ability to communicate effectively both orally and in writing - Effective interpersonal and leadership skills - Effective organizational skills; attention to detail - Ability to consistently meet deadlines - Excellent problem-solving skills; ability to resolve issues effectively and efficiently - Excellent presentation skills - Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Accessibility Policy Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

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TEKsystems logo

Remote French Bilingual CSR

TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

Bilingual63 days ago
Full TimeRemoteTeam 10,001H1B No Sponsor

Now Hiring for Bilingual Customer Service Reps looking for call center experience and fluent French and Spanish bilingual skills!! This is fully remote at $16/hr!! Must reside in the US and work in the US to be qualified!! MUST HAVES Fluent in English and French 1+ year of call center experience Must live in the United States and work in the US (cannot take equipment out of country, VPN verifies this) Description Customer Service Representatives will be calling on auto leases and loans to customers who have inefficiencies in their insurance. This could be due to it being cancelled, missing a payment, something missing in the document, etc. The customer service rep will be calling the customer on behalf of the insurance to gather more information. Overall, they are assisting customers with problem resolutions to make sure all insurance requirements are met **All informative calls, not sales or collections** Daily Duties: -14 calls an hour, 100% on the phones all day - Verify insurance with agents (for example if a deduction is too high). - Upload information to company's internal website. - Leave scripted messages when insurance agents don't answer the phone (based on client approved messages). Shift 3 weeks of training, Monday-Friday, 8:30am-5pm CST and then move to a shift, Monday-Friday, 10:30am-7pm CST #centralpriority26 Job Type & Location This is a Contract to Hire position based out of New York City, NY. Pay and BenefitsThe pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

United States
$16 / hour
Full TimeRemoteTeam 1,001-5,000

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact. As a Case Manager - Home Study and Post Release Services, you’ll walk alongside unaccompanied children as they seek family reunification, older youth preparing for adulthood in a new country, and foster families who give these children a home away from home. 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We Invest in You - Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul - Access to training, professional development, and career growth opportunities  - Comprehensive health insurance (medical, dental, and vision) - 403(b) retirement plan with employer match eligibility - Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks) - Access to education reimbursement for those that qualify - Comprehensive employee assistance and wellness program - Employer paid long-term disability and group term life insurance   #LI-LA1

United States
Full TimeRemoteTeam 1,001-5,000

*Applicants should be prepared for travel up to 65% of the time Bilingual English/Spanish Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact. As a Case Manager - Home Study and Post Release Services, you’ll walk alongside unaccompanied children as they seek family reunification, older youth preparing for adulthood in a new country, and foster families who give these children a home away from home. How Your Role Makes a Difference - Provide culturally and linguistically appropriate Post Release Services (PRS) and comprehensive case management services; - Maintain a caseload in compliance with contract terms and agency expectations as defined by program supervisor; - Effectively maintain case capacity and trending of all caseloads; - Conduct home visits in accordance with contract requirements, when needed; - Conduct the reunification process by performing home study assessments as needed; - Perform resource referrals, community connections, and case management services while utilizing trauma informed care throughout service provision; - Conduct assessments tailored to the clients needs, while working collaboratively with the program supervisor; - Assess potential placements for unaccompanied children (UC), to include but not limited to interviews, outreach to family in home-country, and home study investigations; - Complete and document all required reports, case notes, and case contacts in the appropriate database in accordance with the expected timeframes and requirements; - Provide psycho-educational information, referrals, outreach, advocacy, and support to children and families; - Provide family stabilization counseling and assist qualified unaccompanied children in accessing services provided through TVAP services; - Develop and maintain positive networking relationships with community partners and resources for families; - Refer and connect families to available resources on an on-going basis; - Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices; - Serve clients within the entire state of the respective location, as assigned; - Participate in mandatory training requirements and ongoing trainings monthly and annually to meet all federal, state, and agency expectations; - Attend weekly meetings with supervisor to consult on cases, and to review case plan and direction; - Participate in peer to peer support opportunities within the branches for growth and sharing of innovation and case consultation within the sites; - Keep abreast of community resources and refer families for support, as needed; - Stay abreast of all agency, federal, and state regulatory requirements related to social services; - Essential job responsibilities may vary based on the specific needs of each program/department; - May be required or asked to participate in a Bethany sponsored event; - Complete other duties as assigned. 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United States
IQVIA logo

Dietician

IQVIA

IQVIA is a publicly-traded healthcare intelligence company founded in 2016 upon the merger of two market leaders: Quintiles and IMS Health. With locations aroun

Bilingual63 days ago

Title: Dietician Clinical Trials Telehealth - Per Diem - Washington Job Description: Registered Dietician - Washington Location: Remote in United States Job Type: Per Diem About the Opportunity Are you a Registered Dietitian seeking a flexible and meaningful role in clinical research? IQVIA, a global leader in advancing healthcare and clinical research, is seeking experienced Registered Dietitians to support patients participating in clinical trials. This remote role focuses on delivering high‑quality nutrition assessments and counseling, particularly for individuals living with rare and complex conditions. This position is ideal for clinicians who want to leverage their expertise in a telehealth environment, contribute to innovative research, and earn supplemental income while maintaining flexibility. Key Responsibilities As a Remote Registered Dietitian, you will: - Conduct nutritional assessments via telehealth and develop individualized dietetic care plans for patients with varying disease classifications - Provide ongoing dietary counseling and education to patients and their families - Deliver nutrition services only to patients in states where you are licensed to practice - Support patients enrolled in clinical research studies by monitoring nutritional progress and adherence - Maintain accurate, timely, and confidential clinical documentation - Participate in virtual team meetings, training sessions, and study‑related activities Qualifications - Credentialed Registered Dietitian (CDR) with current national registration - Active, unrestricted state licensure (except CA, MI, NJ, AZ, VA, and CO) - Minimum 1 year of experience providing nutrition planning and patient coaching - Minimum 1 year of experience delivering care remotely via telehealth - Strong communication and interpersonal skills - Experience working with patients with obesity, with or without diabetes (preferred) - Experience managing patients on GLP‑1 therapies (preferred) - Spanish‑English bilingual proficiency preferred Why Join IQVIA? - Flexible per diem schedule that fits your lifestyle - Opportunity to gain exposure to clinical trials and research‑focused care - Competitive supplemental income - Be part of a global organization advancing innovation and patient outcomes Additional Information - This position is not eligible for visa sponsorship. Ready to make a meaningful impact from anywhere? Apply today and help support patients while contributing to the future of healthcare research. #LI-CES and #LI-DNP #LI-HCP #remote IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Washington