Spring Health logo
Spring Health

Precise. Personal. Proven. The most comprehensive mental health care for teams and families everywhere.

Software Engineer II, AI Servicing Platform

Platform EngineerPlatform EngineerFull TimeHybridSeniorTeam 501-1,000H1B SponsorCompany SiteLinkedIn

Location

California

Posted

42 days ago

Salary

$138K - $161K / year

Seniority

Senior

Job Description

Software Engineer II, AI Servicing Platform

Spring Health

Title: Software Engineer II, AI Servicing Platform Location: San Francisco, CA, United States Job Description: Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Engineering Manager - Care, this Software Engineer II will be a full-time role instrumental in executing on the team’s ambitious vision. You will contribute by building a unified set of AI-powered servicing tools that automate toilsome work and enable self-service. You will work closely with our Product and Engineering leadership to execute on deliverables, as a part of a collaborative team creating the products that transform mental healthcare for the better. Please note that this is a hybrid role based in San Francisco, with an expectation to be in the office 2–3 days per week at our 2 Embarcadero Ctr. location. Candidates must be based in the San Francisco metro area or able to relocate independently within 90 days of their start date. Occasional travel will be required for team on-sites. What you’ll do: - Design and build scalable full-stack services using Ruby on Rails & React - Collaborate with cross-functional teams to ship high-impact features that improve the Care Support experience - Expand and maintain existing web applications and infrastructure - Debug and resolve issues quickly and efficiently - Provide technical leadership in architectural discussions, code reviews, and system planning - Advocate for high engineering standards, including test coverage, documentation, and observability - Participate in an on-call rotation to support system reliability and respond to production issues - Collaborate flexibly across time zones, as needed, to support distributed teams and stakeholder - Break down ambiguous or complex requirements into manageable, shippable units - Propose and execute infrastructure or tooling improvements - Champion observability, performance, or platform reliability improvements - Drive technical and architectural discussions within the team What success looks like: - Deliver projects on time, within scope, and with high stakeholder satisfaction - Maintain high system uptime and low defect rates through strong testing and observability practices - Partner effectively with product, design, data, or other teams, contributing meaningfully to team goals and alignment - Complete tasks independently, resolve issues proactively, and accurately track personal work - Contribute to improved team velocity through planning, estimation, and delivery best practices - Continuously seek out new technologies or practices to improve engineering outcomes What you’ll bring: - 3-5 years of experience in software development with a focus on backend or full-stack development - Proficiency in at least one of the following languages: Ruby on Rails, Typescript, React - Proven ability to independently lead delivery of complex technical projects - Experience working in cross-functional Agile teams - Strong problem-solving skills and attention to detail - Familiarity with observability and experimentation tools such as Datadog, LaunchDarkly, Sentry, Mixpanel, Iterable Nice to have: - Experience in the benefits or mental health space - Experience with B2B2C customers The target base salary range for this position is $138,000 - $161,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. - Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. - Employer sponsored 401(k) match of up to 2% for retirement planning - A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. - We offer competitive paid time off policies including vacation, sick leave and company holidays. - At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. - Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. - Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. - Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription - Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care - Up to $1,000 Professional Development Reimbursement a year. - $200 per year donation matching to support your favorite causes. Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Related Categories

Related Job Pages

More Platform Engineer Jobs

nemetschek logo

Public Cloud Platform Owner

nemetschek

Bluebeam is committed to building an inclusive environment in which everyone, regardless of background, has an opportunity to experience a deep sense of belonging. Each of our unique perspectives amplifies our collective power, and by encouraging diverse perspectives in an environment infused with mutual respect, we arrive at better solutions. And when we bring the best version of ourselves to work, we can make our best contributions to the global community of people who build our world.

Full TimeRemoteTeam 1,001-5,000

At Bluebeam, we empower people to advance the way the world is built. We create smart software solutions that make construction sites more efficient, connected, and safe and improve the lives of design and construction professionals everywhere. Public Cloud Platform Owner - AWS- USA (Remote / Hybrid) Are you ready to own and shape the future of our global AWS cloud platform? We’re looking for a Public Cloud Platform Owner to lead our AWS strategy, architecture, and operations as we consolidate systems, integrate newly acquired companies, and scale a growing portfolio of cloud-native products. In this senior, high-impact role, you’ll report into our Director of Technology Platforms & Architecture and partner closely with Security, Networking, Finance, and Product Engineering to design and run a secure, reliable, and cost‑effective global cloud platform. What you’ll do - Own and evolve a multi‑year AWS infrastructure roadmap aligned with company strategy, including M&A integrations and platform consolidation. - Define standards for account structure, networking, compute, storage, and data services that balance enterprise consistency with product team autonomy. - Co-design and operate global network connectivity between on‑prem, co-los, AWS regions, and edge locations (Direct Connect, Transit Gateway, VPC, inter‑region routing, DNS/CDN). - Build and mature incident, change, and capacity management processes; collaborate on global monitoring and reliability practices. - Embed security into infrastructure and CI/CD – IAM governance, segmentation, encryption, logging, compliance automation – in close partnership with InfoSec/SecOps. - Partner with engineering leadership on shared platforms, service catalogs, approved patterns, and APIs that accelerate developer productivity while maintaining guardrails. - Own AWS financial management: forecasting, reserved capacity/savings plans, tagging strategy, and unit economics reporting by product line. - Lead and grow a distributed team of cloud, platform, and SRE engineers; foster a culture of continuous improvement, root cause analysis, and knowledge sharing. What we’re looking for - Significant experience owning or leading large‑scale AWS environments in a multi‑product SaaS or enterprise setting. - Strong background in cloud architecture (networking, security, compute, storage, data services) and hybrid connectivity patterns. - Proven track record building or maturing platform, reliability, and operational processes in fast-growing organizations. - Close collaboration history with Security, Networking, Finance, and Product/Engineering leadership. - Experience managing cloud spend at scale, with strong cost-optimization and tagging/reporting practices. - Demonstrated leadership of high‑performing, distributed engineering teams. What we offer: - People-focused, entrepreneurial culture with the backing of a stable, global, corporate entity – Nemetschek - Competitive compensation and benefits package - 100% paid medical premiums for employees, 80% paid for dependents - Fully vested 401K right from the day you start - Generous PTO, including sick/mental health & volunteer days - Free & unlimited access to BetterUp Care, a well-being platform - Work-life balance fostered through a culture of diversity, inclusion, and appreciation of individual lifestyle needs - Opportunity for continuous professional development - Free & unlimited access to LinkedIn Learning - Up to $5K annual education reimbursement (after 1 year tenure) Below is our DEIBA (Diversity, Equity, Inclusion, Belonging, and Accessibility) mission statement: Bluebeam is committed to building an inclusive environment in which everyone, regardless of background, has an opportunity to experience a deep sense of belonging. Each of our unique perspectives amplifies our collective power, and by encouraging diverse perspectives in an environment infused with mutual respect, we arrive at better solutions. And when we bring the best version of ourselves to work, we can make our best contributions to the global community of people who build our world.​ ​​​​​​​ About Bluebeam The construction industry is adopting new technology at a feverish pace. Tablets and cell phones are replacing paper blueprints, drones are surveying jobsites in 3D, and cloud collaboration is changing the way teams work together. Bluebeam plays a crucial role in this transformation. The key to our success is a customer-focused approach to product development: we work with the industry to create solutions for the industry. Today, over 3 million people throughout the world use Bluebeam. In the US, we’re a critical partner for the majority of top AEC firms, and rapidly expanding our presence globally, with offices in Sweden, Germany and the UK. Come design and build your future with us! Bluebeam is proud to be an equal opportunity workplace. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Base pay offered will depend upon qualifications and other operational considerations. Base pay is one part of Bluebeam’s Total Rewards program, which seeks to compensate and recognize employees for their work. Most sales positions are eligible for commission under the terms of an applicable commission plan, while most non-sales position are eligible for a bonus under the terms of an applicable bonus plan. Additionally, Bluebeam provides best in class benefits, with 100% employee covered health and welfare benefits and paid time off. Bluebeam is a growing company with many opportunities. If this role and/or pay range is not an exact fit, we still encourage you to apply. The base pay range for this position is: $153,00 - $192,300 #Bluebeam #LI-Remote #LI-MB2

United States
$153K - $192K / year
Binance logo

Talent Program Engineer – AI-powered Productivity Platform

Binance

The World’s Leading Blockchain Ecosystem and Digital Asset Exchange

Full TimeRemoteTeam 1,001-5,000Since 2017H1B No Sponsor

• Design and build internal AI productivity tools (e.g., coding assistants, knowledge retrieval systems, workflow automation tools) • Develop LLM-powered applications for engineering use cases such as code generation, code understanding, and test generation • Integrate AI capabilities into the end-to-end software development lifecycle (from requirements to deployment) • Partner with engineering teams to identify bottlenecks and deliver AI-driven solutions • Experiment with and implement techniques such as Prompt Engineering, RAG (Retrieval-Augmented Generation), and AI Agents • Continuously evaluate and adopt emerging AI technologies to enhance internal platforms

Singapore
Speechify logo

Software Engineer, Platform - Porto Alegre, Brazil

Speechify

Get your reading done faster, easier, and on the go. Listen to any book, document, or website with Speechify.

Full TimeRemoteTeam 51-200H1B Sponsor

The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You’ll Do - Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements - Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability - Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients - Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience An Ideal Candidate Should Have - Proven experience in backend development: TS/Node (required) - Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers - Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact - Preferred: Experience with Docker and containerized deployments - Preferred: Proficiency in deploying high availability applications on Kubernetes What We Offer - A dynamic environment where your contributions shape the company and its products - A team that values innovation, intuition, and drive - Autonomy, fostering focus and creativity - The opportunity to have a significant impact in a revolutionary industry - Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture - The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more - An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain Think you’re a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don’t forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Brazil
Speechify logo

Software Engineer, Platform - Waterloo, Canada

Speechify

Get your reading done faster, easier, and on the go. Listen to any book, document, or website with Speechify.

Full TimeRemoteTeam 51-200H1B Sponsor

The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You’ll Do - Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements - Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability - Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients - Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience An Ideal Candidate Should Have - Proven experience in backend development: TS/Node (required) - Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers - Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact - Preferred: Experience with Docker and containerized deployments - Preferred: Proficiency in deploying high availability applications on Kubernetes What We Offer - A dynamic environment where your contributions shape the company and its products - A team that values innovation, intuition, and drive - Autonomy, fostering focus and creativity - The opportunity to have a significant impact in a revolutionary industry - Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture - The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more - An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain Think you’re a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don’t forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Canada