• 100% REMOTO - CLARO FRONT - ¡CERO VENTAS! • FULL ATC - Sueldo FIJO + BONOS MENSUALES - CAPAS 100% PAGADAS DENTRO DE FORMACION. • Modalidad: Remoto. • Franja horaria : 2:00 pm a 12:00 am (Solo laboras 8 horas + 1 hora de refrigerio) • Descanso: Rotativo

Title: Bilingual Spanish Customer Service Representative Location: Oklahoma City, OK, USA Work Type: Hybrid, Full Time Job Description: Teleflora provides innovative marketing, education, and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to your door. We've been a part of The Wonderful Company family since 1979, and with a nationwide network of florists, we've become the world's largest flower delivery service. With more than 10,000 member florists in North America, we lead the industry by working directly with our florists to hand-arrange and hand deliver every bouquet! Teleflora is looking for enthusiastic candidates fill this entry-level position. As a Bilingual Spanish Customer Service Representative, you'll act as the frontline contact by answering both English and Spanish Florist's calls and processing all customer requests. Customer Service is the one stop shop for our florists. Each interaction with our florists should be used to reinforce Teleflora's commitment to superior Customer Service. You'll have the option of working a hybrid work schedule of Monday-Wednesday in the Oklahoma City office, and Thursday-Friday from home! Working remotely is a voluntary benefit and ability to work in office on Thursday and Friday is available. This role is located in Oklahoma City. Job Description The Bilingual Spanish Customer Service Representative will take customer service-related calls from our English and Spanish speaking member florists including billing calls and confirming floral orders for their shop. Each interaction with our florists should be used to reinforce Teleflora's commitment to superior Customer Service. You'll assist our member florists with their questions, requests, product purchases, and problems. Incoming calls may include, but are not limited to the following: - Flower Orders - Product Orders - Directory Orders and Changes - Credit Card Product and Equipment Orders - Credit Card Equipment Troubleshooting - Customer monthly statements - Web Hosting - Additional duties as needed Qualifications Education: High School Diploma or equivalent is required - Fluent in both Spanish and English - Strong written and oral communication skills - Ability to make decision with little direction - Strong attention to detail - 1-2 years Customer Service/Call Center experience - Basic math skills - Ability to speak clearly in a well-modulated voice using good diction - Typing 25 WPM/ net minimum - Knowledgeable in basic computer skills Working Conditions: - Must be able to work extended hours (overtime as requested) to meet company deadlines - Flexibility. Shift requirements may change based on department needs and company programs - Holiday time off may be limited due to increased order volume Additional Information - Thriving Wellness Community: Access to top-notch medical coverage comprehensive vision and dental plans, and a 401k with match eligibility to secure your financial future and including: - 24/7 online physician consultations - virtual mental health resources - life coaching - engaging employee community groups - cash rewards for healthy habits and fitness reimbursements - library of on-demand fitness videos - Career Advancement Opportunities: Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units. - Focused Learning and Development: Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses. - Empowering Mentorship Program: Connect with colleagues through our company-wide mentorship program to share goals, overcome challenges, and drive your career forward. - Continuous Improvement Training: Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace. - Building a Healthy Society: We focus on improving the social determinants of a healthy society-quality education and medical care, economic mobility, and a healthy environment-to help build thriving communities. Wonderful CSR - Giving Back to the Community: Make a difference with Wonderful Giving, allowing you to allocate company-provided funds to up to three charities of your choice, and join Wonderful Neighbor to contribute to group service projects within our local communities. Say everything and share your "Love Out Loud" with the gift of Teleflora flowers-all made by hand and delivered by hand by your local florist. With more than 10,000 member florists in North America alone, Teleflora offers the kind of personal touches, artistry and expertise you expect from a trusted neighborhood florist-even if that neighborhood is across the country. No prepackaged flowers in nondescript boxes dropped on your doorstep-Teleflora's network of professional florists creates artistic arrangements personally delivered in a vase, often on the same day. Teleflora makes every day an occasion with a two-in-one gift that includes a multipurpose keepsake container for long-lasting enjoyment. Telefora is part of The Wonderful Company, a successful, fast-growing privately held $6 billion company with 10,000 employees worldwide. The Wonderful Company's connection to consumers has health at its heart and giving back in its DNA. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California's Central Valley. To view the current Corporate Social Responsibility report, visit csr.wonderful.com.

• Soporte en operaciones de RRHH y procesos administrativos. • Procesamiento de Payroll Action Forms (PAFs) : altas, bajas y cambios de estatus. • Mantenimiento y actualización de registros de empleados en sistemas de RRHH y nómina. • Soporte en procesos de onboarding y gestión de documentación. • Apoyo en reportes de RRHH, auditorías internas y control de datos. • Uso y mantenimiento de workflows automatizados relacionados a RRHH. • Soporte en sistemas como PeopleMatter y plataformas de payroll (QP, Vensure, Prism).

Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! Do you love ensuring every detail is taken care of so travelers can fully enjoy their adventures? As a Customer Service Specialist at Ventura TRAVEL, you’ll be the go-to person who prepares our customers for their journeys and supports them if anything unexpected comes up. If you thrive on organization, empathy, and problem-solving, this role is your chance to shine. At Ventura TRAVEL, we offer authentic, interactive, and innovative travel experiences. We truly want our travelers to soak in the enriching culture and stunning beauty of the country while engaging in fun group activities with the locals. Come join us and be a part of something truly special! Ventura TRAVEL was ranked #14 in the list of Germany’s Best Employers 2024 by ZEIT (a leading national newspaper) and Kununu (Germany’s top employer review platform), out of thousands of rated companies.Read more here (in German). On daily basis, you will - Service as the primary contact for travelers prior to departure. - Communicate with travelers by email and phone in a helpful and friendly manner. - Achieve monthly and quarterly customer satisfaction goals. - Prepare travelers for their upcoming trip in a video meeting. - Ensure that all travel documents are thorough, complete and accurate. - Organize transfers, flights and additional service to ensure every detail is arranged. - Address passenger emergencies during trips and assist with claims processing afterward. - Use AI tools to save time and improve how you work. The basics you bring along - At least 2 years of customer service experience with strong and proven results. - You bring strong attention to detail and ensure accuracy at every step. - You stay calm and focused, even in emergencies or stressful situations. - You think creatively and always keep the traveler's needs front and center. - You use digital tools to work smarter, not harder – and are open to new ones. - You’re a team player and communicate clearly and respectfully. - You speak and write French fluently, and are confident in English as well. - You are willing to take on emergency shifts (24/7) during travel seasons. You can impress us even more with - Experience in the travel industry. - Familiarity with digital tools like CRMs or booking platforms. - Experience working with different types of clients. What we promise you - Freedom to be creative in achieving results. - International & friendly working environment. - Quarterly Social Days and Team Events. - Work out of other offices in the Ventura network around the world. - Opportunity to constantly learn and grow. - We care about the well-being of your employees (regular O3, satisfaction surveys etc.) - Yearly 2-week offsite. - Participation in the overall company's profits. - Visit our Career Page to get more insights into our office life. Confidentiality & Diversity Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR-Software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers. It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.