Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! Do you love ensuring every detail is taken care of so travelers can fully enjoy their adventures? As a Customer Service Specialist at Ventura TRAVEL, you’ll be the go-to person who prepares our customers for their journeys and supports them if anything unexpected comes up. If you thrive on organization, empathy, and problem-solving, this role is your chance to shine. At Ventura TRAVEL, we offer authentic, interactive, and innovative travel experiences. We truly want our travelers to soak in the enriching culture and stunning beauty of the country while engaging in fun group activities with the locals. Come join us and be a part of something truly special! Ventura TRAVEL was ranked #14 in the list of Germany’s Best Employers 2024 by ZEIT (a leading national newspaper) and Kununu (Germany’s top employer review platform), out of thousands of rated companies.Read more here (in German). On daily basis, you will - Service as the primary contact for travelers prior to departure. - Communicate with travelers by email and phone in a helpful and friendly manner. - Achieve monthly and quarterly customer satisfaction goals. - Prepare travelers for their upcoming trip in a video meeting. - Ensure that all travel documents are thorough, complete and accurate. - Organize transfers, flights and additional service to ensure every detail is arranged. - Address passenger emergencies during trips and assist with claims processing afterward. - Use AI tools to save time and improve how you work. The basics you bring along - At least 2 years of customer service experience with strong and proven results. - You bring strong attention to detail and ensure accuracy at every step. - You stay calm and focused, even in emergencies or stressful situations. - You think creatively and always keep the traveler's needs front and center. - You use digital tools to work smarter, not harder – and are open to new ones. - You’re a team player and communicate clearly and respectfully. - You speak and write French fluently, and are confident in English as well. - You are willing to take on emergency shifts (24/7) during travel seasons. You can impress us even more with - Experience in the travel industry. - Familiarity with digital tools like CRMs or booking platforms. - Experience working with different types of clients. What we promise you - Freedom to be creative in achieving results. - International & friendly working environment. - Quarterly Social Days and Team Events. - Work out of other offices in the Ventura network around the world. - Opportunity to constantly learn and grow. - We care about the well-being of your employees (regular O3, satisfaction surveys etc.) - Yearly 2-week offsite. - Participation in the overall company's profits. - Visit our Career Page to get more insights into our office life. Confidentiality & Diversity Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR-Software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers. It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Part Time Retirement Support Coordinator to join our team. This position will report to our agency located in Mansfield, MA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position. Responsibilities: - Works Massachusetts Teachers Retirement System (MTRS) monthly exception reporting for all Charter school clients - Import MTRS reports from ADP each month - Run and distribute MTRS Member not Enrolled reports to clients - Assists in clarifying MTRS pensionable earnings (stipends, bonuses, extra pay, etc.) - Assist full-service clients with outstanding MTRS matters including pensionable earning corrections, retirement form salary calculations, corrections resulting in position eligibility - 401(k), 403(b) Retirement Contribution report processing and tracking - Utilize internal tracking system to retrieve work in priority order - Enter work into internal tracking system. - Maintain regular and punctual attendance. - Work overtime as necessary ​ Qualifications: - Continues to educate oneself on new aspects and areas of MTRS and retirement - Performs general administrative support for Client Services department as needed - Back-up for answering HRK main number - Works on special projects as is needed - Other duties assigned on an as needed basis - Willing and flexible to help with any urgent issues that happen to arise at the company, even if they are outside the immediate scope of the role Benefits: - Compensation: $22.00 an hour. - Company Paid Life Insurance, Long-Term and Short-Term Disability. - Medical, Dental, Vision and FSA/HSA plans. - 401(k) with company match. - Additional voluntary benefits include Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity protection, and Pet benefits. - Generous PTO. - An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Title: Application Support Specialist Location: Chicago United States Job TypeFull time IndustryTechnology Salary50,000 - 60,000 Work Experience1-3 years Job Description: About seoClarity seoClarity is the technology leader in Search Engine Optimization (SEO) marketing analytics. Founded in 2004, we are bootstrapped, profitable, and have a track record of sustainable growth. Our technology platform and services help the world’s best and biggest brands optimize their website content so they can be found online and connect to their customers. We process petabytes of data to provide actionable insights that drive revenue for enterprise organizations. Job Summary & Responsibilities Technical Account Manager is to ensure customer success, focusing both on reactive support and proactive services to enable the client to deploy their seoClarity Solution successfully. The TAM is the point of contact for internal teams providing technical expertise and guidance. The TAM provides product functionality, technical and implementation expertise by delivering a combination of consulting and project management skills. What you will be doing - Assist with implementation and configuration of seoClarity Product to new and existing clients; - Assist with escalation of technical platform issues; - Help to identify areas of the platform for enhancement and improvements; - Partner with development team and product team to help resolve the platform problems and implement platform enhancements; - Responsible for reactive platform messaging (internal & external); - Provide superior customer service and be willing to ensure internal clients’ needs are met, and expectations are exceeded; - Participate in account manager client meetings and help add technical clarity around platform issues, software updates, and onboarding new external customers. Requirements The Ideal Candidate: - Experience implementing a SaaS or Cloud based Product Service; - Previous experience with Adobe Analytics, Google Analytics, DART or any other analytic software; - Possesses the ability to understand complex technical concepts, and then train external users on those concepts; - Experience running meetings and webinars (i.e. GoToMeeting, WebEx, etc.); - Advanced Excel Skills; - Must be a team player and build good working relationships across all functions; - Strong background in a dynamic, problem solving, customer service environment; - Outstanding verbal and written communication skills; - Ability to work in a fast-paced environment with multiple projects under tight deadlines; - Ability to articulate technical issues in a meaningful way to both teams and executive level management. Benefits Compensation - Base Salary Range: $50,000 – $60,000 per year. - Actual compensation offered will be determined by factors such as the candidate’s specific skills, years of relevant experience, and technical proficiency. - Paid Time Off - Work from home - Paid Holidays - 401k with company matching - Employee Stock Options - Company paid life insurance - Free coffee and snack pantry - Room for growth

Remote Customer Service Representative - Part time Part Time Fayetteville, NC, US RALEIGH, NC, US Requisition ID: 1088 Salary:$20.00 Hourly Pay: $20.00 per hour Schedule: Part-Time (Friday–Monday) Location: Remote, USA No Benefits – Part-Time Role Tired of Just Taking Calls Instead of Owning the Customer Experience? You already know this role is bigger than answering phones. You’re the one customers remember. You calm chaos, create confidence, and turn calls into booked appointments. But too many companies treat CSRs like seat-fillers instead of professionals. At Blanton’s Air, Plumbing & Electric, customer experience starts with you. You set the tone. You drive the schedule. You create WOW. Why High-Performing CSRs Choose Blanton’s Real Pay for Real Impact $20/hour with performance-based bonus opportunities. Consistent Part-Time Schedule Friday, Saturday, Sunday, and Monday—built for consistency and predictability. Training & Coaching We don’t just throw you on the phones. You’ll get the tools, coaching, and support to succeed. Growth Opportunity We’re growing. Strong performers don’t stay in the same seat forever. Our Core Values - Always Do the Right Thing - Always Growing - Can Do - Be Kind - Deliver WOW What You’ll Do This is not a button-pusher job. This is the heartbeat of our customer experience. - Fill the call board to capacity—your work drives revenue and flow - Execute outbound strategies (follow-ups, unsold estimates, memberships, and more) - Deliver WOW on every interaction - Resolve issues quickly—you’re empowered to make things right - Follow best practices for accuracy, professionalism, and consistency - Support CSR, dispatch, and customer care needs as the business evolves What You Bring - 3+ years in customer service, contact center, or call-heavy environment - Strong communication and conversion skills - Ability to turn inbound calls into booked appointments - Experience presenting memberships or value-based service plans - Comfort working in real-time with dispatch and leadership - Proficiency with Microsoft Office and web-based tools - ServiceTitan experience preferred - Detail-oriented (yes—we know if you read the whole posting) Your Path Starts Here — And It Starts Fast If this feels like the opportunity you’ve been waiting for, apply now.