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We create honest financial products that improve lives.
IT Engineering Manager (Client Platform Engineering)
Location
United States
Posted
33 days ago
Salary
$160K - $230K / year
Seniority
Senior
Job Description
IT Engineering Manager (Client Platform Engineering)
Affirm
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm’s IT Engineering teams build and operate the tools, systems, and services that power Affirm’s employee-facing IT experience. We’re a creative, craft-minded team focused on building and maintaining services which are speedy, simple, and secure so Affirmers across our global, remote-first workforce can be productive from day one. Client Platform Engineering builds and maintains the hardware and software at the heart of Affirm’s employee-facing operations. We’re a creative, cross-functional team that cares deeply about our craft and the working lives of Affirmers around the globe. We own Affirm’s endpoint platform and deliver scalable, secure solutions - including zero-touch provisioning, package and patch management, and silent updates - while partnering cross-functionally with teams like Security, Engineering, Product and Support. As a member of this team you’ll have direct influence over how Affirmers experience their workplace technology and the opportunity to lead high-impact projects that improve reliability, security, and productivity across an engaged global workforce. What You'll Do - Administer and scale macOS device management using Jamf Pro, ensuring endpoints meet company compliance standards (e.g., encryption, OS patching, configuration profiles, application management). - Guide architectural decisions to ensure endpoint management can easily scale with the company - Drive key technical initiatives such as permission automation, third-party patching, silent updates, stability improvements, and streamlined device deployment. - Build automation and infrastructure-as-code pipelines using tools like Terraform (or similar), Bash/Python scripting, and Jamf/Okta/MDM APIs to minimize manual work and create “zero-touch” provisioning workflows. - Manage enterprise-grade software and package deployment, using tools like AutoPkgr or equivalent for packaging and silent rollout of updates at scale. - Implement and refine endpoint change control processes, with communication, testing, rollback plans, and compliance tracking. Create dashboards and reporting for visibility into compliance, patch levels, and device health. - Collaborate closely with Security, Support, Engineering, and IT to enforce policies (e.g. least-privilege), onboard security agents (AV, EDR, disk encryption), and integrate devices with Okta SSO, Oomnitza, Google Workspace, and other monitoring tools. - Serve as the escalation tier for complex endpoint issues—troubleshoot deep macOS, hardware, networking, or software issues and act as a knowledge source for IT Support. - Mentor junior engineers—share expertise, set best practices, and help elevate the team’s Jamf, scripting, and automation capabilities. - Explore and evaluate new endpoint-management and automation technologies, run POCs, and recommend adoption to improve platform efficiency, security, and user experience. - Work directly with Developer Productivity to support the unique needs of Affirm’s engineers. What We Look For - 5+ years of hands-on experience managing macOS (and ideally other endpoints) at scale with enterprise MDM tools - Jamf Pro expertise required (Jamf 300+ level). - Strong scripting capabilities in Bash, with fluency in a second language like Python; ability to programmatically integrate with RESTful APIs (Jamf API, Okta API, etc.). - Proven proficiency in automation / infrastructure-as-code tools like Terraform, Ansible, or similar in an IT context. - Experience with Windows Intune and Windows Endpoint Management - Deep understanding of enterprise security practices for endpoints, including vulnerability/patch management, enforcing least privilege, encryption, and compliance frameworks. - Experience building and managing package/software distribution pipelines, with tools like AutoPkg, Jamf, or others. - Exceptional troubleshooting skills and ability to debug complex endpoint issues; capable of representing the IT team in high-severity escalations. - Excellent cross-functional communication skills with a collaborative mindset—able to work with Security, Support, and Engineering teams effectively. - A positive, growth-oriented attitude, with strong written communication: documentation, runbooks, dashboards, and process guides. - Prior experience serving as a technical mentor or functional lead in a high-growth or enterprise environment is strongly preferred - This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Pay Grade - M Equity Grade - 7 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $180,000 - $230,000 USA base pay range (all other U.S. states) per year: $160,000 - $210,000 Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: - Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents - Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses - Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge - ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Benefits
- 401(K), 401(K) matching, Adoption Assistance, Childcare benefits, Commuter benefits, Company equity, Company-sponsored outings, Company sponsored family events, Continuing education stipend, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Diversity manifesto, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Mentorship program, Paid volunteer time, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Paid sick days, Partners with nonprofits, Performance bonus, Promote from within, Lunch and learns, Relocation assistance, Remote work program, Return-to-work program post parental leave, Free snacks and drinks, Team based strategic planning, OKR operational model, Continuing education available during work hours, Tuition reimbursement, Mandated unconscious bias training, Vision insurance, Wellness programs, Some meals provided, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee resource groups, Employee-led culture committees, Quarterly engagement surveys, In-person all-hands meetings, President's club, Employee awards, Diversity recruitment program, Pension, Pay transparency, Transgender health care benefits, Abortion travel benefits, Mother's room, Personal development training, Apprenticeship programs, Flexible time off, Bereavement leave benefits
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Company Overview: Incubated inside UP.Labs, we're building scheduling intelligence for manufacturers - a vertical AI company focused on the gap between legacy ERP/MRP systems and modern production reality. Our thesis: the production scheduling tools manufacturers rely on today-AS400 green screens, rigid APS solvers, and endless spreadsheet workarounds-weren't built for the volatility these teams face daily. We're building a new system from scratch. Not another configuration layer on top of SAP. Not another dashboard. A fundamentally different approach to how manufacturers sense, respond to, and learn from schedule disruptions. We're a small, technical team in the 0-to-1 phase. No legacy codebase. No inherited architecture. Every design decision is still on the table. If that excites you more than it scares you, keep reading. 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Engineering Manager
CerbyIdentity automation—no APIs, SAML, or SCIM required. From SSO to lifecycle management, Cerby secures disconnected apps.
• Manage a squad of engineers through regular 1:1s, structured feedback, and individualized growth plans. • Own performance management end-to-end: set clear expectations, deliver honest and timely feedback, run performance reviews, and address underperformance proactively. • Partner with engineers on career pathing—helping ICs grow toward senior, staff, or leadership roles based on their goals and the company’s needs. • Identify and close skill gaps through targeted development opportunities: training, mentorship, stretch projects, and learning programs. • Build and maintain psychological safety within the team—an environment where engineers speak up, take ownership, and learn from failure without fear. • Lead engineering hiring for your squad: define role requirements, partner with people, conduct structured interviews, and make hiring decisions. • Build a compelling candidate experience that reflects Cerby’s engineering culture and mission. • Proactively manage retention risk by understanding what motivates each team member and addressing concerns before they become attrition. • Own delivery predictability and team velocity: ensure the squad ships consistently against committed OKRs and sprint goals. • Optimize team rituals—standups, sprint planning, retrospectives—for efficiency, clarity, and continuous improvement. • Communicate team status, risks, and dependencies clearly and proactively to engineering leadership and cross-functional stakeholders. • Define and track team OKRs aligned with company and product goals, and report on progress with transparency. • Serve as the primary point of contact for engineering leadership and cross-functional partners on people and delivery topics.




