UP.Labs

Role Description UP.Labs is seeking a Sr. AI/ML Engineer to help build applied AI systems across computer vision, LLM-powered workflows, intelligent automation, and production AI infrastructure. This role is best suited for someone who is comfortable operating in early-stage, ambiguous environments. - You’ll work on AI-driven applications involving image detection, object recognition, intelligent automation, and LLM-powered workflows. - One key product area involves using computer vision models to identify industrial objects, human interactions, defects, and operational patterns in manufacturing environments. - You’ll also build LLM-based capabilities using modern orchestration frameworks, retrieval systems, tool-calling patterns, and agentic workflows. - The work will often involve incomplete data, evolving requirements, and open-ended technical decisions. - This is a highly collaborative role, but not a heavily prescribed one. - You’ll be expected to bring technical judgment, ownership, and initiative to ambiguous problems. What You’ll Do - Design, train, evaluate, and deploy machine learning models for real-world applications. - Build and improve computer vision pipelines for object detection, classification, and image understanding. - Build LLM-powered features, agentic workflows, retrieval systems, and internal AI tools. - Work with image data, structured data, unstructured documents, embeddings, vector databases, and tool-calling workflows. - Translate ambiguous business and operational problems into practical AI/ML solutions. - Build data pipelines, inference services, evaluation workflows, and production-ready AI systems. - Evaluate model and agent performance, identify failure modes, and improve reliability over time. - Collaborate with product, engineering, venture, and stakeholder teams to validate concepts and ship working products. - Operate with autonomy in a fast-moving venture environment where priorities, requirements, and available data may evolve quickly. Qualifications - Strong Python engineering skills and experience building production-oriented AI/ML systems. - Hands-on experience with machine learning fundamentals, model evaluation, training workflows, and data processing pipelines. - Experience building or deploying computer vision systems such as image detection, classification, object recognition, or related workflows. - Experience working with modern LLMs, Generative AI tools, and AI-assisted development workflows. - Hands-on experience building agentic AI workflows, multi-step LLM systems, tool-calling systems, or AI automation workflows. - Experience building RAG, retrieval, or knowledge systems using embeddings, vector databases, document stores, structured data, or graph-based approaches. - Experience deploying AI/ML systems into production environments, including inference services, monitoring, evaluation, and deployment workflows. - Experience with cloud environments such as AWS, Azure, or GCP. - Strong ownership mindset with the ability to operate without fully defined requirements, proactively identify next steps, and communicate tradeoffs clearly. - Strong communication skills and ability to collaborate across technical and non-technical teams. Nice to Have - Experience with industrial, manufacturing, robotics, logistics, or operational data environments. - Familiarity with edge deployment, camera systems, IoT data, sensor data, or real-time inference workflows. - Experience with tools such as LangGraph, PydanticAI, LangChain, LlamaIndex, ChromaDB, Pinecone, Weaviate, FAISS, pgvector, Neo4j, or similar. - Experience working in startups, venture studios, or early-stage product environments. - Experience building AI-powered internal tools, developer workflows, or automation systems beyond core product work. Company Description UP.Labs builds high-growth technology startups that enable faster, cleaner, and safer movement of people and goods. We partner with leading corporations and entrepreneurs to identify major industry opportunities, validate new venture concepts, and launch software and hardware companies from the ground up. Our team works at the earliest stage of company creation, where ideas are still forming, requirements are evolving, and technical validation is critical. We take ventures from concept through MVP and help recruit the full-time team that will scale the business. This environment requires people who are comfortable operating with ambiguity, making pragmatic technical decisions, and helping turn early product concepts into real, working systems. Location: Remote

Role Description As a Customer Success Manager, you will own onboarding, value realization, renewal, and expansion for your book of business. This individual will play a critical role in building and nurturing enterprise-level relationships with our customers, who are typically senior leaders in L&D, operations or sales managing large field sales organizations. You will be expected to multithread across the full organization, from the C-suite and VP level down to the frontline sales associates, building trust and alignment at every layer. Reports to the Head of Customer Success. Key metrics: Time to Value, Net Revenue Retention, CLTV and Customer Advocacy. Location: Remote, Canada Responsibilities - Onboarding and Value Realization - Lead structured onboarding engagements typically 4 to 10 weeks depending on scope - Align stakeholders on success criteria, milestones, and measurable outcomes - Drive early wins and document ROI to build executive confidence - Ensure clean handoff from Sales and clear documentation of goals and scope - Adoption, Training, and Support - Deliver live training for admins, managers, and end users - Provide ongoing enablement and workflow optimization - Act as primary support contact, resolving issues directly or coordinating with Product and Engineering - Monitor usage data and proactively address adoption risks - Relationship Management - Build and maintain multithreaded relationships across the full customer organization, from executive sponsors and economic buyers down to frontline managers and sales associates - Deliver compelling presentations independently to senior executive audiences, including groups of 10 or more VP and C-suite stakeholders - Serve as strategic advisor on how FrontlineIQ supports business goals - Bring structured customer feedback to Product and Leadership - Retention and Growth - Own renewal strategy, ROI storytelling, and contract coordination - Identify and drive upsell and cross sell opportunities - Develop risk mitigation plans when health signals decline - Track and report on adoption, engagement, executive alignment, and ROI progress Qualifications - 5 or more years in a high touch Customer Success role within SaaS - Experience managing enterprise accounts in the $200K to $300K+ ARR range, with demonstrated ability to navigate complex, multi-layered organizations - Proven track record of multithreading relationships from frontline teams to the C-suite - Comfortable presenting independently to senior executive groups without supervision - Experience in an early stage startup, ideally Series A or earlier - Demonstrated ownership of renewals and expansion - Background in retail software or direct experience working in retail earlier in your career - Understanding of coaching philosophy and how managers develop individual performers; able to bring both the art and the science to conversations about coaching program design - Exceptional written and verbal English - Professional fluency in Spanish and/or French is a plus What Sets You Apart - Relentlessly customer focused and outcome driven - Comfortable operating in ambiguity and building process while executing - Equally strong in strategy and hands on delivery - Knows intuitively when to follow the CS playbook and when to adapt, proactively shaping the engagement cadence to serve the customer's actual needs rather than defaulting to a fixed schedule - Data oriented and confident using analytics and AI tools - Resourceful, biased to action, and highly accountable - Strong emotional intelligence and executive presence - Energized by helping sales teams improve performance - Brings genuine warmth and energy to every customer interaction - Experience building Customer Success processes from zero Nice to Have - Familiarity with HubSpot, Slack, Google Workspace, Monday.com - Experience managing L1 and L2 support workflows - Building Knowledge Hub resources - Product marketing background Why FrontlineIQ You will join at a pivotal stage, shape the foundation of Customer Success, and directly impact retention, growth, and product direction. Backed by experienced operators and venture funding, we have the traction and resources to win. Now we are building the team to scale.

Role Description If you've built and exited a successful industrial manufacturing, heavy machinery or data-driven company—and are eager to do it again—this is your moment to found something game-changing that includes structural advantages beyond the dreams of most startups. We're looking for a CEO to build and scale industrial software companies from day one, in partnership with our corporate partner, a leading heavy machinery and industrial manufacturing player. This is a rare opportunity to lead a venture that starts with: - A real industry problem with immediate, measurable value - A committed enterprise customer base - Flexibility to bring in your own Tier-1 investor - Full founder equity and support from the UP.Labs platform What You’ll Build: You'll lead a vertical AI startup that is transforming how industrial manufacturers capture, transfer, and scale expert workforce knowledge across their operations. You will first join the UP.Labs team as a ‘CEO-in-residence’ where you will help shape the MVP and the organization. At the end of incubation, you will be supported in building out your founding team and customer pipeline. Your Role: You’ll serve as founding CEO—setting the direction, building the team, and owning outcomes. This is a hands-on role for someone who can go from zero to scale with urgency, clarity, and grit. Responsibilities: - Own and drive strategy, operations, and execution—P&L, GTM, and beyond - Recruit and lead a top-tier team across engineering, product, and sales - Translate complex supply chain and logistics problems into world-class software - Build deep partnerships with customers, particularly inside the corporate partner ecosystem - Partner with UP.Labs product and venture teams to deliver a cutting-edge solution to the corporate partner - Raise capital, drive growth, and lead the company to exit Qualifications - Founded or scaled a B2B SaaS or data platform, ideally with an industrial manufacturing or heavy machinery focus - Sold into or worked with complex enterprises (OEMs, distribution, or partner networks) - Built AI/ML-enabled platforms or have a sharp eye for building defensible data moats - Closed enterprise customers and maintained long-term commercial relationships - Led a company through Series A+ or to a successful exit - Built and inspired exceptional, diverse teams under pressure Location Major metro preferred.

Role Description If you've built and exited a successful industrial manufacturing, heavy machinery or data-driven company—and are eager to do it again—this is your moment to found something game-changing that includes structural advantages beyond the dreams of most startups. We're looking for a CEO to build and scale industrial software companies from day one, in partnership with our corporate partner, a leading heavy machinery and industrial manufacturing player. - A real industry problem with immediate, measurable value - A committed enterprise customer base - Flexibility to bring in your own Tier-1 investor - Full founder equity and support from the UP.Labs platform Qualifications - Founded or scaled a B2B SaaS or data platform, ideally with an industrial manufacturing or heavy machinery focus - Sold into or worked with complex enterprises (OEMs, distribution, or partner networks) - Built AI/ML-enabled platforms or have a sharp eye for building defensible data moats - Closed enterprise customers and maintained long-term commercial relationships - Led a company through Series A+ or to a successful exit - Built and inspired exceptional, diverse teams under pressure Requirements - Own and drive strategy, operations, and execution—P&L, GTM, and beyond - Recruit and lead a top-tier team across engineering, product, and sales - Translate complex supply chain and logistics problems into world-class software - Build deep partnerships with customers, particularly inside the corporate partner ecosystem - Partner with UP.Labs product and venture teams to deliver a cutting edge solution to the corporate partner - Raise capital, drive growth, and lead the company to exit Benefits - Enterprise traction from day one - Supported by a startup team, with a product already in incubation - Accelerated path to exit—targeting liquidity in 3–4 years - Founder-level equity - A competitive base salary and a meaningful ownership stake from day one - Work alongside institutional investors and top corporate LPs - Tap into product, engineering, legal, recruiting, and GTM support from the UP.Labs operating team Location Major metro preferred.

Role Description We are looking for a detail-oriented and proactive Technical Sourcer & Recruiting Coordinator to join our team on a contract basis. This role is ideal for someone who excels at identifying and engaging technical talent, keeping recruiting operations running smoothly, and providing an exceptional candidate experience from first touch to close. You will work closely with our recruiting team and hiring managers to build strong candidate pipelines across Product, Engineering, Data, and Design, while also owning the coordination and operational backbone that keeps our hiring process moving efficiently. This is a great opportunity for someone who is organized, communicative, and energized by the pace of a venture studio environment. You don't need to have run full-cycle searches independently but you should be resourceful, proactive, and passionate about connecting great people with great opportunities. Responsibilities - Sourcing & Pipeline Building - Proactively source candidates across Product, Engineering, Data Science, and Design using LinkedIn Recruiter, Boolean search, niche channels, and outbound campaigns. - Research and identify target companies, talent pools, and communities to build high-quality pipelines for active and future roles. - Craft personalized outreach messages that resonate with technical and creative talent. - Track sourcing activity, response rates, and pipeline metrics to continuously improve outreach effectiveness. - Recruiting Coordination - Schedule and coordinate interviews across multiple time zones with speed and accuracy. - Manage candidate communications throughout the interview process—confirmations, reminders, follow-ups, and feedback collection. - Maintain clean, up-to-date records in the ATS (e.g., Gem, Greenhouse, Lever, or similar); ensure data hygiene and process compliance. - Prepare and send offer letters, DocuSign agreements, and other candidate-facing documents. - Support onboarding logistics and handoffs between recruiting and people ops. - Operations & Collaboration - Partner with recruiters and hiring managers to understand role requirements and keep searches moving with urgency. - Identify workflow gaps and suggest process improvements to improve speed and candidate experience. - Maintain a positive, professional, and warm candidate experience at every touchpoint. - Support employer brand efforts—posting roles, maintaining job boards, and ensuring consistency across platforms. Qualifications - 1–4 years of experience in technical sourcing, recruiting coordination, or a related talent acquisition role. - Familiarity with sourcing tools such as LinkedIn Recruiter, Gem, or similar platforms. - Experience coordinating interviews and managing candidates in an ATS. - Strong attention to detail and organizational skills—you don't let things fall through the cracks. - Clear, professional written communication; you know how to represent a company brand in candidate-facing messages. - Ability to manage multiple roles and priorities simultaneously in a fast-paced environment. - Comfort with ambiguity and a proactive mindset—you ask questions, raise flags, and find solutions. - Exposure to technical hiring (Engineering, Product, Data, Design) is a strong plus. - Experience in a startup, venture studio, or high-growth tech environment is a plus but not required. Location Remote, with offices in Los Angeles, CA and San Francisco, CA. Preference for candidates based in or near Los Angeles.

Role Description We’re hiring a Professional Services & Implementation Manager to lead product delivery with our flagship customer and help build our Professional Services function from the ground up. This is a highly cross-functional, customer-facing role combining business analysis, project management, and supply chain consulting. You’ll work directly with enterprise customers to implement PartsPulse, translate requirements and insights into action, and drive adoption across large dealer networks. - Lead end-to-end implementation of PartsPulse for enterprise customers (starting with Wabash) - Act as a trusted advisor to customer stakeholders across operations, supply chain, and leadership - Gather and translate business requirements into system configuration and outputs - Explain and validate system recommendations (inventory planning, demand forecasting, etc.) - Drive user adoption and change management across distributed dealer networks - Own project planning, timelines, risks, and stakeholder communication - Conduct regular customer meetings (status updates, issue resolution, insights walkthroughs) - Travel to customer sites (~30–40%) to support rollout and adoption - Collaborate closely with Product, Engineering, and GTM teams - Help define and scale implementation playbooks and processes - Support pre-sales and customer success efforts as needed Qualifications - 5+ years in SaaS implementation, consulting, or professional services - Experience implementing supply chain / inventory / planning software - Strong business analysis skills (requirements gathering, translating data into insights) - Proven ability to manage end-to-end projects - Strong customer-facing experience and stakeholder management - Experience driving change management and software adoption Requirements - Background in automotive, trucking, or heavy industrial equipment (Nice-to-Have) - Familiarity with dealer networks or aftermarket operations (Nice-to-Have) - Experience supporting pre-sales or customer success (Nice-to-Have) Benefits - You can translate complex data into simple, actionable insights - You’re equally comfortable in the weeds and in front of executives - You thrive in ambiguity and take ownership in fast-paced environments - You’re excited to build, not just execute

Role Description Our sales pitch is working. Our ICP is responding. The gap is volume. We need consistent, high-quality outreach to keep the funnel full. The CEO is currently running sales, and we're not looking for management overhead — we're looking for a sharp, execution-focused SDR who treats pipeline-building as a craft. You'll own top-of-funnel, build outreach infrastructure, and scale prospecting using modern AI sales tools. This is not a support role. You'll have direct access to the CEO, real influence on the GTM motion, and full ownership of the outbound engine from day one. What You'll Own - Outreach & Pipeline Generation: - Build and continuously refine a multi-channel outreach engine (LinkedIn, email, phone) targeting VP/Director/C-suite buyers at mid-to-large retail chains and automotive groups. - Use AI SDR tools (Clay, Apollo, Instantly, Amplemarket, or equivalent) to automate, sequence, and personalize outreach at scale. - Maintain a healthy daily cadence of outbound touches and book qualified discovery calls for the CEO and growing sales team. - Own your pipeline metrics — contacts sourced, emails sent, reply rates, meetings booked — and optimize relentlessly. - LinkedIn & Social Selling: - Execute a LinkedIn-first strategy: targeted connection campaigns, personalized DMs, content engagement, and Sales Navigator workflows. - Identify and track buying signals (job changes, company growth, hiring activity) to prioritize outreach timing. - Support the CEO's personal LinkedIn presence with strategic engagement to amplify brand visibility. - HubSpot & CRM Ownership: - Own HubSpot hygiene — contacts, companies, sequences, and deal stages kept clean and current. - Build and maintain HubSpot sequences, workflows, and reporting dashboards that give full pipeline visibility. - Instrument the funnel so leadership can always see what's working and what's not. - Content-Led Outbound: - Leverage FrontlineIQ's case studies, ROI data, and thought leadership to personalize outreach — not spray-and-pray. - Draft compelling cold email and LinkedIn copy that speaks to the pain points of VP Sales, Regional VPs, and HR/L&D leaders in physical retail. - Identify gaps in the prospecting conversation and surface content needs (specific verticals, common objections). Qualifications - 1–3+ years in an SDR, BDR, or outbound sales role — ideally in B2B SaaS. - Demonstrated ability to self-manage: you set your own daily targets, track your own metrics, and don't need to be told to follow up. - Hands-on experience with HubSpot (or similar CRM) — you know how to build sequences, not just use them. - Comfortable using AI-powered tools to research, personalize, and scale outreach (Clay, Apollo, ChatGPT, etc.). - Strong written communication — your cold emails actually get replies. - High standards for organization: your CRM is always current, your follow-ups always happen on time. Requirements - Experience selling to retail, automotive, or multi-location enterprise businesses. - Familiarity with LinkedIn Sales Navigator and social selling techniques. - Prior experience at an early-stage startup where you had to build the process, not just follow one. - Track record of booking qualified meetings at a consistent weekly pace. What This Role Is Not - This is not a "Head of Sales" title at a startup still figuring out its pitch — we've done that work and the motion is working. - We're not looking for someone who needs significant marketing support or a full team before they can generate pipeline. - We don't need strategy — we need execution. If you're most energized by building decks and playbooks rather than running outreach, this isn't the right fit. - Autonomy is expected. If you need daily direction to know what to work on, this role will be frustrating for both of us. Compensation & Details - Base + Commission on meetings booked and deals sourced — structured to reward execution. - Equity: Options available — we want you invested in the outcome. - Reporting to: CEO. Why Join FrontlineIQ™ - You'll work directly with the CEO and have real influence on the GTM motion from day one. - Our product genuinely works — we have anchor customers, strong NPS, and measurable ROI. You'll be selling something you can believe in. - We're building a category. In-person sales is a massive, underserved market for AI coaching. - Early employees are well-positioned as we grow into Series A and beyond.

Company Overview: Incubated inside UP.Labs, we're building scheduling intelligence for manufacturers - a vertical AI company focused on the gap between legacy ERP/MRP systems and modern production reality. Our thesis: the production scheduling tools manufacturers rely on today-AS400 green screens, rigid APS solvers, and endless spreadsheet workarounds-weren't built for the volatility these teams face daily. We're building a new system from scratch. Not another configuration layer on top of SAP. Not another dashboard. A fundamentally different approach to how manufacturers sense, respond to, and learn from schedule disruptions. We're a small, technical team in the 0-to-1 phase. No legacy codebase. No inherited architecture. Every design decision is still on the table. If that excites you more than it scares you, keep reading. The Role: We're looking for an Optimization Systems Engineer to own the integration architecture between scheduling and optimization algorithms and our product platform. You won't be writing solvers from scratch, you'll be the person who knows which solvers, heuristics, and optimization approaches to use, how to configure them, and most importantly, how to architect the systems that make them work inside a real product that real planners depend on. You'll be a peer to our Head of Data Platforms and Senior Data Scientist, forming the technical core of our scheduling intelligence capability. Your domain is the bridge between algorithmic intelligence and production software—making sure the math actually works in the messy, constraint-heavy, constantly-changing reality of a manufacturing floor. This is a lead role with a clear path to technical leadership as we scale. You'll have significant influence over our architecture, our technical roadmap, and the product we ship. What you'll do: APS integration architecture - Design how scheduling algorithms, constraint solvers, and optimization tools plug into our platform - Own the interfaces, data contracts, and execution patterns that connect algorithmic intelligence to our product Algorithm-to-product translation - Take optimization approaches (MIP solvers, heuristics, constraint programming) and architect production-grade systems around them - Own APIs, orchestration, state management, and rollback patterns Domain knowledge as a technical asset - Bring deep knowledge of how MRP runs work, where APS tools break down, and why planners abandon optimization outputs - Translate that knowledge into every design decision Technical evaluation of optimization tooling - Evaluate and select solvers, libraries, and frameworks - Know the tradeoffs between commercial solvers (Gurobi, CPLEX) and open-source alternatives and recommend based on our constraints, not vendor marketing System design for scheduling intelligence - Architect the software layer that handles schedule generation, what-if analysis, constraint evaluation, and recommendation delivery - Make it fast, observable, and trustworthy Cross-functional interface - Work directly with our data science and data platform teams to define what data you need, in what shape, at what latency - Translate fluently between the algorithmic world and the engineering world Who you are: We care more about how you think than how many years are on your resume. That said, the right person probably looks something like this: Mindset - You've built optimization software and you've shipped it—not configured it, not managed the team that built it. You've written the code, debugged the edge cases, and dealt with the fallout when the solver returned garbage because the input data was wrong - You've seen the inside of ERP/MRP/APS systems and have strong opinions about what's broken. You've felt the frustration of watching a planner ignore an optimization output because it didn't account for something obvious. You want to fix that - You're a builder, not an operator. A blank repo and open architecture excites you more than maintaining an existing system - You're an AI-native developer. You use tools like Cursor, think in terms of spec-driven development, and leverage AI to move faster without sacrificing quality—this is how we work - You default to simplicity. You know the difference between elegant and over-engineered. When a heuristic solves 90% of the problem, you don't reach for a MIP solver Technical - Strong software engineering fundamentals—you can architect systems, not just write algorithms. API design, state management, testing strategies, deployment patterns are not foreign concepts - Fluency in optimization paradigms: linear/mixed-integer programming, constraint programming, heuristics, metaheuristics—and knowing when to use what - Experience with production scheduling, supply chain planning, or adjacent domains (transportation, logistics, energy). Manufacturing-specific experience is a plus but not required—the constraint-thinking transfers - Comfortable working in Python; experience with C/C++ for performance-critical components is a strong plus - Familiar with modern data infrastructure (Databricks, Delta Lake, or similar) at a level that makes you a good partner to the data team About UP.Labs: UP.Labs builds high-growth technology startups that enable faster, cleaner, and safer movement of people and goods. Our platform is unique in three ways: - Risk: We reward our team and partners with meaningful equity. - Technology: We build and launch scalable technology products from day one. - Industry Focus: We stay deeply focused on the underlying fabric of mobility and logistics.

Position Overview: UP.Labs is a venture studio that builds startups from the ground up, in partnership with global enterprises like Porsche and others. Our designers shape how these new ventures look, feel, and communicate — from the first logo to the investor pitch to the product launch. We’re hiring a Senior Brand Designer to lead visual communication across our Ventures portfolio. You’ll craft brands from 0 to 1, build the narrative assets that bring them to market, and design the websites and presentations that carry them into fundraising, partnerships, and launch. This role is for a senior, self-directed designer with strong taste and a product mindset — someone who understands that a brand exists to support a product and its go-to-market strategy, and who can translate that understanding into work that sets the bar. The Opportunity You’ll partner with founders, product designers, strategists, and leadership to shape multiple ventures in parallel — from early concept through enterprise scale. You’ll own projects end-to-end: understand the problem, define the approach, and execute with polish. This is not a production role. We’re looking for a designer who brings a point of view. Primary Focus Areas 1. Brand Design & Development - Create and evolve brand identities from early concept to mature systems - Design logos, visual languages, typography systems, and brand guidelines - Translate product positioning and GTM strategy into compelling visual systems - Ensure consistency and quality across every brand touchpoint - Raise the visual bar and bring a strong point of view to brand decisions 2. Presentation Design - Design executive-level presentations for fundraising, partnerships, and internal storytelling - Transform complex ideas, data, and narratives into clear, persuasive stories - Build reusable slide systems and templates that scale - Produce sales decks and one-sheets that sharply communicate product value and differentiation - Partner with leadership and strategy to refine messaging 3. Website Design - Design modern, high-quality websites focused on clarity, usability, and craft - Ship real code, or via Webflow, WordPress, Squarespace, or similar platforms - Collaborate with developers or build directly in no-code / low-code tools - Ensure responsive, accessible, and performance-minded design across devices In this role you will: Own visual design projects end-to-end, from concept through execution Work across multiple ventures at different stages — from early startup to enterprise-scale Operate with a high degree of autonomy and accountability Proactively identify gaps and opportunities to raise brand and visual quality Collaborate across time zones with product, engineering, and leadership You should have: - A strong portfolio of real-world work across branding, presentations, and web design - Senior-level experience designing for both startups and enterprise environments - A product mindset — fluency in how brand supports product design and go-to-market - Proven ability to craft a product brand from 0 to 1 - Fluent English (written and spoken) — sufficient to collaborate with U.S. teams and present to global enterprise partners - Availability to overlap with U.S. business hours (PT/ET) - Excellent command of typography, layout, color, and visual hierarchy - Advanced proficiency with Figma and the Adobe Creative Suite (or equivalent) - Hands-on experience shipping websites (whether in code, Webflow, WordPress, Squarespace, or similar platforms) - Strong ownership, judgment, and attention to detail - Experience working effectively on distributed, remote teams Nice to Have: - Experience in a venture studio, agency, or fast-paced startup - Familiarity with basic front-end concepts (HTML/CSS) - Experience building or maintaining scalable design systems - Motion or light animation skills (After Effects, Lottie, etc.) - Experience collaborating closely with product designers and engineers How You Work - You are senior-level and self-directed — you know what needs to be done and take ownership without waiting for instruction - You bring strong taste and are comfortable making design decisions - You balance strategic thinking with exceptional execution - You thrive in environments with high standards, ambiguity, and accountability - You care deeply about craft, clarity, and quality Why UP.Labs - Work on multiple innovative ventures across different industries - Collaborate with experienced founders, designers, and operators - Fully remote environment with a strong culture of trust and ownership - Opportunity to shape brands and products from day one - Exposure to both startup speed and enterprise complexity If you don’t meet every single requirement listed above, but believe your skills and experience make you a strong fit, we encourage you to apply. We value curiosity, problem-solving, and growth mindset just as much as credentials. Please submit your portfolio and let us see how you think about design.

About the Opportunity: We are looking for a highly skilled Senior Recruiter, on a contract basis, to join our team and help us hire world-class product, engineering, data, design, and business talent across our studio/internal venture teams. This role is ideal for an operator who thrives in ambiguity, moves with urgency, and understands the unique dynamics of building software companies from the ground up—whether inside a startup, venture studio, incubator, or accelerator. You will partner closely with hiring managers to drive recruiting strategies, build high-quality pipelines, and deliver exceptional candidate experiences. The ideal person has recruited for manager/director-level and critical IC roles, can navigate ambiguity, understands the nuances of technical hiring, and knows how to balance strategic partnership with tactical execution. If you are energized by fast-moving environments, complex problem-solving, and the opportunity to influence how companies are built, this role is for you. Note: This is a contract role, with a preference for candidates located in Los Angeles. In This Role, You Will: - Own full-cycle recruiting across Product, Engineering, Business & Growth, Data Science, and Design (Lead/Manager/Director-level). - Partner with hiring managers to define role requirements, scorecards, competencies, and hiring strategies. - Build top-of-funnel pipelines using creative sourcing techniques across LinkedIn, niche channels, outbound campaigns, talent communities, and warm networks. - Lead structured interviews and candidate assessments; ensure consistency, clarity, and high-quality bar setting across interview panels. - Navigate ambiguity as roles evolve; work fluidly in 0→1 environments where requirements shift and speed is paramount. - Communicate candidate insights, market trends, and pipeline analytics to leadership; influence decision-making through data. - Drive a best-in-class candidate experience from first touch to close. - Maintain and optimize recruiting workflows, ATS usage, and operational processes to improve speed, quality, and efficiency. - Represent the company brand externally—selling the mission, product vision, and venture studio model to world-class talent. What You Bring: - 6+ years of recruiting experience, ideally within a startup, venture studio, incubator, accelerator, or company that builds software ventures. - Proven track record recruiting for technical roles (Software Engineering, Data Science/ML, Product, Design) and director-level leadership positions. - Strong sourcing capabilities and proficiency with modern tools (LinkedIn Recruiter, Gem, etc.). - Ability to thrive in a fast-paced, ambiguous, and high-change environment; comfortable context switching and managing competing priorities. - Strong business acumen and ability to understand how roles map to product, engineering, and GTM execution. - Exceptional communication skills—clear, concise, and able to influence senior stakeholders. - Highly organized, operationally minded, and committed to process excellence. Location: Remote with offices in Los Angeles, CA and San Francisco, CA