Job Description Major Responsibilities - Assist in working with and onboarding transportation partners, managing the daily trips and assisting parents and districts to take care of their needs ​ - Daily customer management to include but not limited to day-to-day operations, new client start-ups, client retention, and development​ - Assist in capturing new business opportunities with current customers and new clients. Work with internal staff on completing proposals and negotiating with customers​ - Acquire and manage staff equipment and any items required to perform trips (i.e: driver/staff badges, business cards, etc.)​ - Monitor any new legislations affecting alternative student transportation. Assist team with implementing new legislations. - Daily customer management to include but not limited to day-to-day operations, new client start-ups, client retention, and development.​ - Will be required to assist in finding, onboarding, and developing ongoing relationships with local and national transportation providers. ​ - During school year startup, it will be required to communicate and negotiate proposed routes with local service providers. ​ - Assist in capturing new business opportunities with current customers and new clients. Work with internal staff on completing proposals and negotiating with customers. ​ - Responsible for overseeing and ensuring that accounts are running efficiently, and customer service levels are managed to client expectations. ​ - Oversee vehicle maintenance and compliance along with managing a large driver and transportation partner pool. ​ - Work in collaboration with internal departments to execute reports and programs to improve service quality, reduce costs, and increase service productivity.​ - Maintain a safe and efficient environment for our passengers, contractors, and non-riding public by managing regulatory and client policies and procedures.​ - Follow all First Student policies and procedures while providing the best customers service to our clients. ​ - Use effective industry skills and abilities to support and grow daily transportation operations.​ - Must be able to learn and utilize technical skills to create reports, SOP’s, and assist in formulating standard practices within FirstAlt. ​ - Duties and responsibilities are not limited to above descriptions and can be modified or changed at the discretion of Management. ​ Disclaimer Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

• Lead regional operations across multiple radiology practices, ensuring strong clinical performance, operational efficiency, and financial results across hospital and outpatient settings. • Serve as a senior operational partner to physician leadership, local practice boards, and client health system executives through a dyad leadership model. • Own regional P&L performance, driving productivity, cost discipline, growth initiatives, and margin improvement. • Lead, coach, and develop a team of Practice Directors and operational leaders across a broad geography, ensuring consistency and accountability. • Partner with sales and business development to support market expansion, client retention, and new growth opportunities.

Director, Reimbursement Operations Department: Technology Location: Remote FLSA Status: Exempt People Leader: Yes Travel: <5% Summary Company Summary Accuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes. Job Summary The Director, Reimbursement Operations provides leadership for reimbursement methodology, onboarding support, and complex reimbursement consulting across Accuity engagements. This role serves as the senior subject matter expert for hospital reimbursement logic, including base rates, DRG classifications, contractual interpretation, and in-scope versus out-of-scope determinations. The Director partners closely with Client Success, Decision Support, and operational leaders to ensure reimbursement methodologies are translated accurately into reporting logic, client communications, and performance interpretation. Responsibilities Client Onboarding and Reimbursement Expertise - Lead reimbursement support for new and prospective clients through onboarding and pre-implementation - Interpret hospital base rates, reimbursement methodologies, and contractual terms to establish accurate reporting and operational logic - Clarify reimbursement structures and DRG classifications, including per diem versus DRG-based methodologies and in-scope versus out-of-scope determinations - Serve as the senior escalation point for complex reimbursement questions from internal teams and clients Contract and Reporting Alignment - Translate reimbursement terms and contract provisions into clear operational requirements for reporting, analytics, and client-facing deliverables - Partner with decision support and reporting teams to ensure reimbursement logic is applied consistently across client reporting packages - Review new or complex client arrangements to identify risks, assumptions, and implementation requirements - Establish standards and documentation for reimbursement methodology interpretation and governance Client Advisory and Issue Resolution - Participate in client meetings requiring senior-level reimbursement expertise and executive presence - Explain reimbursement outcomes, methodology changes, and performance drivers in a manner that is clear to executive and operational audiences - Resolve sensitive or escalated reimbursement issues by balancing contractual requirements, operational realities, and client expectations - Partner cross-functionally to improve reimbursement accuracy, consistency, and responsiveness Team Leadership and Operational Excellence - Lead and develop team members supporting reimbursement operations and reimbursement-related client needs - Establish quality control standards, review processes, and documentation practices to ensure analytical rigor and consistency - Drive continuous improvement in reimbursement workflows, knowledge management, and onboarding effectiveness - Monitor workload, quality, and service expectations to ensure timely and accurate support across engagements Other Duties as Assigned - Perform additional responsibilities as needed to support organizational goals and client success Qualifications Education and Credentials - Bachelor’s degree in Business, Finance, Healthcare Administration, or related field required - Master’s degree in Business, Finance, Healthcare, or related field preferred - HFMA, CCS, or RHIA certification preferred Experience - 10+ years of experience in healthcare reimbursement, revenue cycle, or revenue management required - 5+ years of people leadership experience required - Experience interpreting hospital reimbursement methodologies, base rates, DRG logic, and contractual payment terms required - Experience supporting client onboarding, reimbursement consulting, or complex client-facing issue resolution preferred - Familiarity with Medicare cost report settlements, DSH adjustments, outlier calculations, or APC/outpatient reimbursement logic preferred Core Competencies - Deep expertise in hospital reimbursement methodologies, including MS-DRG and APR-DRG frameworks, base rate construction, Medicaid fee schedules, and commercial managed care contract structures - Ability to interpret contractual terms and translate them into operational requirements and reporting logic - Executive presence and confidence in leading complex reimbursement discussions with clients and internal stakeholders - Strong analytical judgment, problem-solving skills, and attention to detail - Ability to lead teams, influence cross-functional partners, and improve process discipline in a remote environment Additional Requirements 1) Physical Requirements: The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. Unless otherwise indicated, Accuity positions require interaction with people and technology while either sitting or standing. Employees must be able to communicate via phone, email, etc. and sit for extended periods of time, with or without reasonable accommodations. Physical effort and exposure to physical risk are limited to that of an office role / environment. 2) Position and Employment Statement: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. All positions at Accuity Delivery Systems, LLC, are at-will employment, and a position description is not a guarantee of a job or of job responsibilities. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. All positions at Accuity are at-will employment, and a position description is not a guarantee of a job or of job responsibilities.

About ABC Legal Services: ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. Job Overview: As a Dispatch Coordinator you’ll play a critical role in ensuring legal documents are delivered quickly and accurately. This role ensures every job is claimed, dispatched, and completed in a timely manner, while coordinating and communicating frequently with servers and internal partners to keep operations running smoothly. We are looking for someone who thrives within a fast-paced, metrics driven environment. If you love a good challenge and energize others with your enthusiasm to succeed in the goals of the team, we want to hear from you! This position is remote but located in Alabama. Key Responsibilities: - Monitor skye (internal application) task board to identify aging unclaimed jobs.  - Identify a server to claim the job by reaching out to the primary server and servers nearby using skye, the map and leveraging tools such as text, phone and email to communicate.  - Identify jobs that are unable to be claimed due to missing customer information (I.e. county or zip code, missing server names on Orders and other scenarios that prevent a job from being claimed or dispatched.  - Resolve and escalate to teams if needed.  - Monitor and report trends in stuck jobs if you see an increase in the same scenarios.  - Review unclaimed zip codes in assigned states and work with servers in the county to get those areas claimed or understand why and work with the regional recruiter to escalate the findings.   - Notify recruiter of locations needing additional coverage due to an increase in volume, unclaimed zip codes, use of offline vendors, continued dispatch to sheriff or poor performance of local servers. Qualifications:  - 1–2 years of experience in dispatching, customer service, operations coordination, or a similar fast-paced, communication-heavy role - Strong organizational skills with the ability to manage high-volume tasks and shifting priorities - Excellent verbal and written communication skills - Ability to analyze information, identify roadblocks, and escalate issues appropriately - Comfortable navigating digital tools, internal platforms, and map-based systems - Proven ability to work independently while contributing to team goals - Reliable, consistent, and able to follow established processes with high accuracy Benefits: - Health, Dental, Vision insurance - 401(k) with company matching - Paid time off - 7 Paid company holidays - 4 Floating holidays per-year - Life Insurance and AD&D Insurance - Long Term Disability - Health Care Reimbursement Flexible Spending Account - Dependent Care Flexible Spending Account - EAP (Employee Assistance Program) - Pet Insurance Pay Rate: $15.00 - $15.00 per hour Schedule: Full-time, Monday through Friday-8am-5pm CST