Accuity
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Accuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes.
27 Jobs
VP, Data Architecture
AccuityAccuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes.
Role Description The Vice President, Data Architecture is a hands-on technology leader responsible for defining, building, and scaling Accuity’s enterprise data platforms, data architecture, data applications, data pipelines, and analytics enablement capabilities. This role’s top priority is leading Accuity’s migration from its SQL Server based architecture to a modern Databricks lakehouse, reducing technical debt and platform cost while improving scalability and performance. Responsibilities - Strategy and Data Architecture Leadership - Lead the design, development, and evolution of Accuity’s Azure-based enterprise data architecture. - Own the data platforms, data architecture, data applications, data pipelines, and analytics enablement capabilities. - Establish scalable data architecture standards, patterns, and governance practices. - Translate business requirements into data platform strategies, technical designs, program enhancements, and delivery roadmaps. - Partner with the CTO and Technology leadership to prioritize data initiatives. - Evaluate current and future data platform needs and recommend improvements. - Identify and lead initiatives to reduce data platform infrastructure and licensing costs. - Data Platform, Engineering, and Analytics Enablement - Lead data-centric initiatives supporting SaaS applications, ETL processes, and enterprise analytics. - Design, build, and optimize data applications, data platforms, data pipelines, and reporting infrastructure. - Provide hands-on technical leadership for Azure database administration and optimization. - Develop and guide the development of database solutions. - Lead the migration and phased decommission of legacy database objects. - Analyze structural requirements for new data applications and analytics solutions. - Improve data system performance through testing, troubleshooting, and optimization. - Define and maintain appropriate data security, backup, recovery, and operational support procedures. - Support operational reporting and Management Information Systems needs. - AI/ML Enablement and Data Science Partnership - Own the data architecture and platform capabilities required to enable AI/ML development. - Partner closely with the VP, Data Science & AI to support Accuity’s data science strategy. - Collaborate with Data Science to operationalize models. - Coordinate cross-functional stakeholders to launch data, analytics, and AI/ML enablement initiatives. - Ensure clear ownership boundaries between Data Architecture and Data Science. - Leadership and People Management - Lead the day-to-day operations, staffing, training, quality, productivity, and performance of the Data Architecture team. - Own and lead the Data Engineering and Data Operations functions. - Serve as a player-coach by balancing team leadership with hands-on technical contribution. - Foster a collaborative, inclusive, accountable, and growth-oriented team culture. - Set clear goals, priorities, deliverables, and performance expectations for team members. - Support team development through coaching, feedback, and technical guidance. - Cross-Functional Collaboration - Collaborate with Application Development, Data Science, Operations, Finance, and third-party partners. - Serve as a senior technical advisor on data architecture and analytics enablement. - Gather requirements from stakeholders and translate those into effective data solutions. - Coordinate multiple parties to deliver data initiatives. - Communicate technical recommendations clearly to various audiences. - Compliance, Security, and Quality - Promote data quality, accuracy, integrity, consistency, and reliability. - Oversee periodic data cleansing and related data quality improvement activities. - Ensure data platforms and processes are designed with appropriate controls and security measures. - Support compliance-aligned data practices appropriate for healthcare technology. - Partner with security, compliance, and technology stakeholders. - Other Duties as Assigned - Perform miscellaneous job-related duties as assigned. Qualifications - Bachelor’s degree in Computer Science, Business Intelligence, Engineering, Mathematics, Information Systems, or a related field preferred. - Relevant technical certifications in Azure, database administration, data architecture, data engineering, analytics, security, or related disciplines preferred. - Minimum of 10 years of progressive experience in data architecture, database architecture, data engineering, or database administration. - Minimum of 3 years of Azure-based data platform experience. - Minimum of 5 years of experience leading or managing technical teams. - Experience supporting data architecture or data engineering capabilities for analytics, reporting, or AI/ML enablement. - Healthcare, healthcare revenue cycle, SaaS, or technology-enabled services experience preferred. - Experience supporting secure or regulated data environments preferred. Core Competencies - Strategic Data Leadership - Player-Coach Leadership - Technical Judgment - People Leadership - Cross-Functional Collaboration - Communication - Problem Solving - Execution Discipline - Remote-Work Effectiveness - Compliance and Risk Awareness - Migration and Change Leadership - Adaptability Additional Requirements - Physical Requirements: Interaction with people and technology while either sitting or standing. - Position and Employment Statement: Management reserves the right to modify, add or remove duties from a job.
Director, Physician Education
AccuityAccuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes.
Role Description The Director, Physician Education develops, coordinates, and delivers physician and provider education for internal and external audiences. This role creates educational materials, facilitates training sessions, supports continuing education activities, and partners with Client Success and education leadership to address client-specific and organizational learning needs. The Director serves as a clinical education resource for physicians, CDI professionals, coding teams, clients, and other stakeholders, supporting accurate documentation, coding education, regulatory awareness, and consistent application of Accuity standards. Responsibilities - Education Program Development and Delivery: - Develop and deliver education and training for physicians, providers, coding professionals, CDI teams, clients, and internal stakeholders. - Prepare physician and provider training materials, continuing education content, regulatory updates, presentations, and related educational resources. - Conduct frequent education sessions in person or virtually, including client-facing presentations, internal training, and conference-related education as needed. - Support orientation programs and online learning module assignments for applicable audiences. - Apply clinical expertise, documentation knowledge, and adult learning principles to create effective and engaging education programs. - Continuing Education and Documentation: - Apply for continuing education credits, including CMEs and CEUs, from appropriate third-party vendors or accrediting organizations. - Maintain individual and client continuing education credit logs for Accuity. - Ensure educational materials and training records are organized, accurate, and maintained in accordance with departmental expectations. - Support documentation of education activities, attendance, outcomes, and follow-up needs. - Client and Stakeholder Support: - Serve as an active liaison to assigned clients regarding physician education and training needs, depending on client size, frequency of training, and business requirements. - Partner with Client Success and education leadership to identify client education needs, develop training plans, and support client meetings. - Collect, coordinate, and analyze data related to education needs, performance trends, or training outcomes. - Compile reports, graphs, and findings and present education plans or recommendations in partnership with Client Success or the Sr. Director of Education. - Support education for current and prospective clients, internal team members, and external audiences at national or regional conference settings. - Operational Support and Continuous Improvement: - Work independently under general supervision while using analytical and creative thinking to support Accuity’s education objectives. - Promote Accuity’s education philosophy and contribute to consistent, high-quality learning experiences across audiences. - Identify opportunities to improve education content, delivery methods, training materials, and stakeholder engagement. - Maintain confidentiality and professionalism when handling client, clinical, education, or business information. - Other Duties as Assigned: - Perform other duties as assigned by the Sr. Director of Education or senior administration, including assignments that support growth and expansion of the department. Qualifications - Medical school graduate (MD or DO) required. - CCDS or CDIP certification required. - Health information management and/or coding credential from AHIMA and/or AAPC preferred, such as RHIA, RHIT, CCS, or CIC. - AHIMA ICD-10/PCS trainer certification preferred. - Minimum of 3 years of experience directly related to physician education, provider training, clinical documentation, coding education, or related healthcare education responsibilities. - Experience developing and delivering education or training for physicians, providers, CDI professionals, coding professionals, or healthcare stakeholders. - Experience with electronic health records, health information systems, and encoder platforms. - Demonstrated knowledge of MS-DRGs and APR-DRGs. - Experience in a physician advisor role preferred. Core Competencies - Physician Education Expertise: Develops and delivers effective education for physicians, providers, CDI professionals, coding teams, clients, and internal stakeholders. - Clinical Documentation and Coding Knowledge: Applies strong knowledge of regulatory requirements, medical record documentation, hospital coding, billing, reimbursement, and payer requirements. - Presentation and Facilitation: Communicates complex clinical and documentation concepts clearly through virtual, in-person, and conference-based presentations. - Instructional Effectiveness: Uses adult learning principles, creativity, and sound instructional techniques to support knowledge transfer and behavior change. - Analytical Thinking: Reviews data, identifies trends, develops education recommendations, and presents findings in a clear and actionable manner. - Writing and Editing: Produces polished, accurate, and audience-appropriate training materials, communications, and supporting documentation. - Client and Stakeholder Partnership: Builds effective relationships with clients, Client Success, education leadership, physicians, and internal teams. - Professional Presence: Represents Accuity with credibility, attention to detail, sound judgment, and discretion when handling confidential information. - Technology Proficiency: Uses Microsoft Teams, PowerPoint, Word, and related tools effectively to develop, deliver, and manage education activities. - Remote-Work Effectiveness: Works independently and collaboratively in a remote environment while maintaining accountability, responsiveness, and organization. Additional Requirements - Physical Requirements: The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. Unless otherwise indicated, Accuity positions require interaction with people and technology while either sitting or standing. Employees must be able to communicate via phone, email, etc. and sit for extended periods of time, with or without reasonable accommodations. Physical effort and exposure to physical risk are limited to that of an office role/environment. - Position and Employment Statement: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. All positions at Accuity Delivery Systems, LLC, are at-will employment, and a position description is not a guarantee of a job or of job responsibilities.
Manager, Clinical Documentation Improvement
AccuityAccuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes.
Role Description The Manager, Clinical Documentation Improvement (CDI) is responsible for providing operational oversight and leadership for Accuity's Clinical Documentation Improvement programs, including day-to-day CDI operations and retrospective query writing services for client organizations. This role supports CDI leadership through staff management, auditing, reporting, education, mentoring, and client relationship management. The Manager collaborates with internal and client stakeholders to improve the accuracy, completeness, and integrity of clinical documentation, ensuring that the patient's true clinical picture is appropriately reflected while supporting compliant coding, reimbursement, and quality outcomes. Responsibilities - Clinical Documentation Improvement Operations: - Provide oversight of daily CDI operations and retrospective query writing activities. - Assist with chart and query review, approval, and auditing activities as necessary. - Ensure adherence to CDI best practices, organizational standards, client requirements, and regulatory guidelines. - Maintain the integrity of CDI processes by ensuring client-specific instructions, workflows, and query guidance remain current and accurate. - Review CDI dashboard to monitor KPI reports and operational metrics to evaluate program effectiveness and identify opportunities for improvement. - Prepare and monitor CDI Scorecards for POD and Clients. - Quality Assurance and Performance Management: - Conduct audits of clinical reviews and retrospective queries and maintain quarterly audit records for assigned staff. - Monitor query writer productivity and quality in accordance with departmental standards and policies. - Utilize audit findings, CPU leadership feedback, coding guidance, and industry best practices to evaluate performance and provide coaching. - Identify opportunities for individual and team performance improvement and implement corrective actions as needed. - Reviews cases for CDI Peer-to-Peer/escalations and leads client-facing discussions as CDI Subject Matter Expert. - Prepares case presentations and leads client facing alignment discussion. - Participates in client on-sites to optimize pilot engagement and client relationships. - Promote consistency, compliance, and quality across all CDI activities. - Leadership and People Management: - Provide direct supervision, mentoring, coaching, and development for assigned CDI team members. - Support onboarding, training, and continuing education initiatives for new and existing staff. - Conduct annual performance evaluations and address interim performance concerns when necessary. - Review and approve employee timecards each pay period. - Manage staffing resources, including time-off requests, to ensure adequate operational coverage. - Assist team members with workload management and provide direct support during periods of increased volume. - Client and Stakeholder Collaboration: - Develop and maintain productive relationships with client stakeholders and internal business partners. - Collaborate with CDI leadership, Medical Directors, Coding, DRG Validation, Client Managers, Revenue Cycle Analysts, Query Processors, and client healthcare teams to improve documentation outcomes. - Engage with client concurrent CDI teams to facilitate collaboration and support timely physician query responses. - Contribute to strengthening client relationships through proactive communication and issue resolution. - Participate in client meetings and operational discussions as needed. - Identify operational, quality, staffing, and client risks and proactively escalate issues with recommended mitigation strategies. - Program Implementation and Continuous Improvement: - Participate in new client implementations and team activities. - Contribute to the development of CDI workflows and operational processes for new and existing clients. - Support pilot programs by assisting with issue triage, workflow optimization, and stakeholder communication. - Assist CDI leadership with special projects, departmental initiatives, and process improvement efforts. - Recommend operational enhancements that improve efficiency, quality, and client outcomes. - Utilize CDI performance dashboards and trend analysis to drive operational improvements and support leadership decision-making. - Other Duties as Assigned: - Support departmental and organizational initiatives that contribute to overall business objectives. Qualifications - CCDS (Certified Clinical Documentation Specialist) and/or CDIP (Certified Documentation Improvement Practitioner) certification required. - Bachelor of Science in Nursing (BSN) preferred. - Other healthcare-related degrees may be considered based on relevant experience and qualifications. - Minimum five (5) years of Clinical Documentation Improvement management experience. - Experience overseeing CDI operations, auditing, productivity management, and quality improvement initiatives. - Experience collaborating with physicians, coding professionals, healthcare leaders, and multidisciplinary teams. - Experience utilizing electronic medical records (EMRs), encoder systems, CDI technology platforms, and reporting tools. Core Competencies - Strong leadership, coaching, and employee development skills. - Excellent verbal, written, and interpersonal communication abilities. - Ability to effectively lead and engage remote teams. - Strong organizational skills with attention to detail and accuracy. - Ability to manage multiple priorities and deadlines in a fast-paced environment. - Critical thinking and problem-solving capabilities. - Ability to analyze data and utilize performance metrics to drive improvement. - Strong relationship-building and stakeholder management skills. - Commitment to quality, compliance, and continuous improvement. - High level of accountability, professionalism, and integrity. - Ability to work independently while fostering collaboration across teams. - Proficiency with Microsoft Office applications including Word, Excel, Outlook, PowerPoint, and Teams. - Ability to learn and navigate multiple EMRs, encoder systems, and healthcare technology platforms. Additional Requirements - Physical Requirements: - The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. - Unless otherwise indicated, Accuity positions require interaction with people and technology while either sitting or standing. - Employees must be able to communicate via phone, email, etc. and sit for extended periods of time, with or without reasonable accommodations. - Physical effort and exposure to physical risk are limited to that of an office role/environment. - Position and Employment Statement: - While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. - All positions at Accuity Delivery Systems, LLC, are at-will employment, and a position description is not a guarantee of a job or of job responsibilities.
VP, Data Science and AI
AccuityAccuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes.
Role Description To continue to increase the reach of services and drive business growth through the application of modern data science and applied AI methods, Accuity is seeking a VP, Data Science & AI to lead a team of skilled resources in support of the strategic priority to become a data-driven and outcomes-oriented organization. The successful candidate will bring deep experience with: - Machine learning - Predictive modeling - Statistical analysis - Mathematical optimization - Algorithm development - Artificial intelligence - A passion for working with healthcare data This role leads Accuity’s internal data science team and serves as the technical owner and counterpart for external AI development partners, accountable for the methodology, evaluation rigor, and production performance of AI systems including generative and agentic LLM-based systems that Accuity deploys and must operate independently over time. Reporting to the Chief Technology Officer, this role is responsible for advancing Accuity’s data science and AI roadmap, governing predictive and generative/LLM-based systems, and ensuring AI solutions are measurable, auditable, scalable, compliant, and operationally effective in a PHI/HIPAA-regulated healthcare environment. Responsibilities - Strategy and AI Leadership - Serve as the company-wide leader for data science and applied AI initiatives, including predictive modeling, generative AI, LLM-based systems, and agentic workflows. - Build and maintain Accuity’s data science and AI roadmap in alignment with enterprise technology priorities, business growth goals, operational needs, and client value. - Identify opportunities across the business to apply data science and AI to improve clinical documentation integrity, coding accuracy, reimbursement optimization, quality outcomes, productivity, and decision support. - Develop business cases, success criteria, and return-on-investment measures for data science and AI initiatives. - Translate business, clinical, operational, and financial needs into clear technical requirements, solution approaches, implementation plans, and measurable outcomes. - AI Development, Evaluation, and Production Performance - Own evaluation-driven development, including ground-truth datasets, evaluation frameworks, and the metrics that determine whether AI systems are production-ready. - Define and compute the performance metrics that govern commercial and incentive terms, ensuring they are reproducible and auditable. - Monitor, manage, and optimize production performance for predictive and generative/LLM-based systems, including subgroup performance, quality trends, calibration, drift, and measurable business impact. - Lead rapid testing, deployment, validation, and iteration cycles to improve model and system performance over time. - Partner with data architecture, engineering, security, and operations teams to operationalize new models and AI systems into stable, scalable production workflows. - Maintain hands-on technical credibility through direct engagement in data analysis, model evaluation, solution design, technical review, and applied AI problem solving as needed. - External Partner and Vendor Technical Oversight - Serve as Accuity’s technical owner and counterpart for external AI development partners, including partners supporting generative AI, LLM-based, and agentic systems. - Provide technical oversight of external AI partners by validating their architecture, methodology, deliverables, and performance against defined milestones and production-readiness gates. - Hold external partners accountable for evaluation rigor, documentation, system performance, reproducibility, auditability, and contractual commitments. - Lead knowledge transfer from external partners to Accuity teams so delivered systems can be operated, maintained, evaluated, and improved without ongoing vendor dependency. - Collaborate with external AI partners, vendors, prospective clients, current clients, and the PE-partner Center of Excellence as needed to support strategic technology initiatives and active engagements. - AI Governance, Compliance, and Risk Management - Lead AI governance for clinical decision systems, including model risk, human-in-the-loop requirements, decision traceability and auditability, calibration, and PHI-safe model routing. - Ensure AI solutions are developed and operated in accordance with HIPAA, BAA, information security, privacy, compliance, and risk management requirements. - Establish governance processes for responsible AI use, including documentation standards, evaluation records, model/system performance monitoring, and escalation criteria. - Partner with legal, compliance, security, technology, clinical, and operational stakeholders to ensure AI systems are appropriate for use in regulated healthcare workflows. - Support AI implementation practices using secure and compliant platforms, including Azure AI Foundry, Azure ML, and related enterprise AI infrastructure. - Leadership and People Management - Hire, lead, develop a high-performing, results-oriented internal data science team. - Foster a growth-oriented, inclusive, accountable, and high-performance team culture. - Set clear priorities, expectations, performance measures, and development plans for team members. - Build team capabilities in applied AI, evaluation-driven development, ML and LLM operations, healthcare analytics, and production performance management. - Maintain effective communication, team alignment, and collaboration in Accuity’s fully remote work environment. - Cross-Functional Collaboration and Communication - Coordinate data science and AI initiatives across Technology, Product, Operations, Finance, Clinical, Compliance, Security, and executive leadership. - Communicate program performance, risks, tradeoffs, and business impact clearly to technical and non-technical audiences, including C-suite and executive stakeholders. - Partner with business operators and functional leaders to ensure AI solutions are designed for practical workflow adoption, measurable value, and long-term operational ownership. - Serve as a trusted technical advisor on AI methodology, vendor deliverables, production readiness, and responsible deployment. - Other Duties as Assigned - Perform other duties and support additional initiatives assigned by leadership. Qualifications - Bachelor’s degree in Computer Science, Information Technology, Business Administration, Applied Mathematics, Statistics, Data Science, Engineering, or a related discipline required. - Master’s degree in a related field preferred. - 8+ years of hands-on experience in data science, machine learning, or applied AI, including technical team leadership. - Production experience with predictive and generative AI / LLM-based systems. - Experience with AI/ML evaluation, monitoring, and governance. - Experience overseeing external AI/ML vendors. - Proficiency with Python, SQL, Azure AI/ML platforms, and related tools. - Healthcare analytics experience required; PHI/HIPAA-regulated environment experience strongly preferred. Core Competencies - Applied AI Leadership: Demonstrates strong judgment in selecting, evaluating, governing, and operationalizing predictive, generative, and LLM-based AI systems. - Evaluation Rigor: Uses measurable, reproducible, and auditable methods to assess model/system quality, readiness, risk, and business impact. - Strategic Thinking: Connects data science and AI capabilities to enterprise priorities, client outcomes, operational performance, and long-term scalability. - Technical Credibility: Engages deeply enough with architecture, methodology, metrics, and implementation details to guide internal teams and challenge external partners effectively. - Governance and Risk Orientation: Balances innovation with responsible AI practices, clinical decision support considerations, PHI/HIPAA requirements, auditability, and model risk management. - Executive Communication: Communicates complex technical concepts, performance results, risks, and recommendations clearly to executive, operational, technical, and non-technical audiences. - Stakeholder Management: Builds trust and alignment across Technology, Operations, Finance, Clinical, Compliance, Security, clients, vendors, and external partners. - People Leadership: Develops talent, sets clear expectations, provides coaching, drives accountability, and builds an inclusive, high-performing remote team. - Execution Discipline: Moves complex AI initiatives from concept to production through clear priorities, milestones, ownership, performance gates, and measurable outcomes. - Problem Solving: Uses analytical thinking, experimentation, and sound judgment to resolve ambiguous, complex, and cross-functional business and technology challenges. - Remote Work Effectiveness: Communicates proactively, documents decisions clearly, manages distributed collaboration effectively, and maintains alignment across a fully remote organization. Additional Requirements - Physical Requirements: The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. Unless otherwise indicated, Accuity positions require interaction with people and technology while either sitting or standing. Employees must be able to communicate via phone, email, etc. and sit for extended periods of time, with or without reasonable accommodations. Physical effort and exposure to physical risk are limited to that of an office role / environment. - Position and Employment Statement: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. All positions at Accuity Delivery Systems, LLC, are at-will employment, and a position description is not a guarantee of a job or of job responsibilities.
Manager, Appeals & Denials
AccuityAccuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes.
Role Description The Manager, Appeals and Denials is responsible for the day-to-day Appeals and Denials process by providing general oversight including leadership for the inpatient DRG/Coding Denials and Appeals process. Key responsibilities include: - Tracking, prioritizing, trending and writing appeal letters. - Identifying training and educational opportunities. - Delivering training and education to CDI Appeals Specialists, Coders and DRG reviewers. - Collaborating with the Appeals and Denials Team, CDI Team, Appeals Medical Director, Coding, DRG Team, and client healthcare team members. - Providing appeal letters that result in accurate, comprehensive documentation reflecting the true clinical picture of the patient. - Utilizing clinical expertise and clinical documentation improvement practices, current coding guidelines, and state and federal regulations for ethical coding. Qualifications - Registered nurse or Coding degree or certification, or Degree in Healthcare (Management, Healthcare Administration, Health Information Management) or other related field(s) required. - Minimum of 5 years appeals/denials or coding experience in the inpatient coding arena. - Minimum of 5 years of Management experience. - CCDS and/or CDIP certification or RHIA, RHIT certification(s) preferred. Requirements - Ensures compliance with external agencies as well as state and federal regulations for ethical coding. - Identifies and implements improvement measures that will enhance coding quality and client satisfaction. - Demonstrates appropriate knowledge and judgment regarding denials received from clients. - Supports education of the remote and onsite coding staff and appeal writers. - Identifies and documents patterns, trends and variations in coding data and collaborates with other departments to effect resolution. - Monitors the initiation, revision, and implementation of external regulations, statutes, and standards. - Assists with chart audit and analyzes denial letters, making recommendations for education, counseling or termination of staff as appropriate. - Reviews provisions for staff development, training and orientation prescribed by customers and any internal departmental standards. - Reviews denials received by client base, determines if denials are clinical or coding related, and develops and delivers training based on trends identified. - Assists with maintaining the integrity of data entry into Appeals and Denials tracking software. - Ensures adequate staffing for workload and assists teams when workload supersedes what the team can complete. - Reviews No Appeal letters to determine if appropriate, or if it can be appealed and provides Appeal Writer with feedback. - Assists Director Denials and Appeals Team with projects or tasks as assigned. - Performs miscellaneous job-related duties as assigned. Company Description
Assistant Controller
AccuityAccuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes.
Role Description The Assistant Controller is responsible for supporting key accounting, payroll review, financial reporting, tax support, audit support, expense reimbursement, and financial analysis activities. Reporting to the Controller, this role supports accurate and timely financial close processes, maintains core accounting records, contributes to Board and management reporting, provides process oversight for employee expense reimbursements, and serves as a backup for payroll processing when needed. This role works closely with Human Resources on payroll-related activities but does not own end-to-end payroll administration. Responsibilities - Accounting and Financial Close - Manage the monthly close process, including reconciliation of bank accounts and other financial accounts. - Help ensure timely and consistent monthly close activities are completed in accordance with GAAP. - Maintain the monthly trial balance workbook. - Prepare and post payroll journal entries in QuickBooks. - Complete quarterly balance sheet review activities. - Upload budgets into QuickBooks as needed. - Financial Reporting and Analysis - Assist with preparation of the monthly Board financial package, financial analysis, and Board slide deck. - Oversee preparation of monthly departmental management reports. - Assist, as needed, in preparation of budgets and forecasts. - Support special financial analysis and reporting projects as assigned. - Payroll and Employee Expense Reimbursements - Partner with Human Resources to review payroll and support shared payroll accountability. - Review and approve bi-weekly payroll and funding of payroll. Serve as a backup to process payroll when needed. - Assist, as needed, with payroll tax related issues. - Provide process oversight for the employee expense reimbursement process and ensure employee expense reimbursements are processed timely and in accordance with company policies. - Submit approved employee expense reimbursements for repayment on the agreed-upon schedule. - Oversee expense reimbursement process and ensure appropriate receipts and documentation are obtained for employee expense reimbursements. - Assist, as needed, in responding to reimbursement inquiries and serve as backup support for reimbursement processing as needed. - Support FSA and HSA reconciliations. - Tax, Audit, and Investor Support - Provide information to CPA firms for quarterly tax estimates and annual tax return preparation. - Assist with the quarterly estimated income tax process, including payments as needed. - Assist with quarterly investor tax distribution and income allocation communications. - Respond to investor information requests and questions as needed. - Distribute annual K-1s via email. - Review tax-related mail and notices, forward to Human Resources or the CPA firm as appropriate and follow up as needed. - Assist with auditor requests during the company financial audit. - Support escheat-related activities as assigned. - Cross-Functional and Operational Support - Serve as a backup for the Controller as needed. - Work with internal leaders, employees, investors, vendors, CPA firms, auditors, and other external contacts as required. - Handle sensitive financial information with discretion, confidentiality, accuracy, and integrity. - Other Duties as Assigned - Perform miscellaneous job-related duties as assigned. Qualifications - Bachelor’s degree in accounting required - CPA required - 7+ years of related accounting, finance, or assistant controllership experience. - Experience with both public accounting and industry accounting environments. - Experience with monthly close, reconciliations, financial reporting, and GAAP-based accounting processes. - Experience reviewing payroll and partnering with Human Resources or People Operations on payroll-related activities. - Experience supporting tax, audit, and investor-related financial information requests. - Experience with due diligence, buy-side, or sell-side transaction support is strongly preferred. - Advanced Microsoft Excel experience, utilization of QuickBooks required. Core Competencies - Financial Accuracy and Judgment: Demonstrates sound accounting judgment, attention to detail, and commitment to accurate financial reporting. - Confidentiality and Integrity: Handles payroll, financial, investor, and employee information with discretion and professionalism. - Execution Discipline: Manages recurring deadlines, close activities, reconciliations, reporting cycles, payroll reviews, and reimbursement schedules with consistency. - Analytical Thinking: Reviews financial information, identifies discrepancies, supports analysis, and contributes to actionable reporting. - Communication: Communicates clearly and professionally with internal stakeholders, employees, investors, auditors, CPA firms, and vendors. - Cross-Functional Collaboration: Works effectively with Finance, Human Resources, leadership, and external partners in a fully remote environment. - Organization and Prioritization: Balances recurring accounting duties, ad hoc requests, reporting deadlines, payroll support, reimbursement schedules, and special projects. - Remote-Work Effectiveness: Operates independently in a remote environment while maintaining responsiveness, accountability, documentation, and collaboration. - Process Ownership: Identifies opportunities to improve accuracy, timeliness, documentation, and consistency across finance and accounting processes. - Leadership Presence: Provides reliable financial support, exercises sound process oversight, and supports the Controller without direct people leadership responsibility. Additional Requirements - Physical Requirements: The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. Unless otherwise indicated, Accuity positions require interaction with people and technology while either sitting or standing. Employees must be able to communicate via phone, email, etc. and sit for extended periods of time, with or without reasonable accommodations. Physical effort and exposure to physical risk are limited to that of an office role / environment. - Position and Employment Statement: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. All positions at Accuity Delivery Systems, LLC, are at-will employment, and a position description is not a guarantee of a job or of job responsibilities.
CDI Query Writer
AccuityAccuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes.
Role Description The CDI Query Writer is responsible for facilitating and distributing compliant queries to appropriate providers to obtain optimal quality documentation ensuring proper translation of the medical record and capture the true clinical picture of each patient. - Assess the clinical indicators and suggestions of various query requests received from the MD Reviewer/DRG Integrity Specialist. - Collaborate and communicate as necessary to clarify and avoid misinterpretation to ensure the query is optimally written and distributed to the correct client provider. - Create queries in a compliant manner in accordance with AHIMA and ACDIS compliant query guidelines as well as American Hospital Association (AHA) Coding Clinic Guidelines, ensuring that proper medical diagnoses and procedures are being submitted for reimbursement. - Construct queries with attention to detail, utilizing proper grammar and punctuation. - Utilize ICD-10 coding guidelines and medical terminology to expertly create a query which results in improved accuracy of patient severity of illness, and/or risk of mortality representing the patient’s true clinical picture in final code assignment. - Participate in all educational opportunities provided by Accuity for updates in current coding and query writing guidelines as well as internal and client policies and procedures. - Utilize Accuity policies and procedures, as well as Federal and State coding reimbursement guidelines, and application of correct coding guidelines to ensure the documentation supports code assignment is at the greatest level of specificity. - Competently use Accuity tracking tool for data entry for reportable criteria. - Maintain expected productivity and quality standards. - Perform miscellaneous job-related duties as assigned. Qualifications - Education (at least one of the following): - Foreign Medical Graduate - Associate's degree in nursing - Bachelor’s degree in nursing - Bachelor’s degree in health information management - Other related degree will be reviewed at the discretion of management - Experience: - Minimum 3 years of clinical work experience - Minimum 2 years of current Inpatient CDI experience - Licensure and/or Credentials (at least one of the following): - MD, DO, CDIP, RN, BSN, CCS, or CCDS - Knowledge, Skills, and Abilities: - Excellent communication skills - Very strong writing skills, appropriate punctuation, grammar etc. - Strong oral skills - Excellent critical thinking skills - Strong computer skills with the ability to learn multiple EMR systems as well as data reporting systems - Ability to analyze data, perform multiple tasks and work independently - Must be able to develop and maintain professional, service-oriented working relationships with all staff especially Accuity physician reviewers - Must be able to understand and comply with policies and procedures - Ability to multi-task while utilizing multiple screens - Ability to use a PC in a Windows environment, including MS Word - Independent, focused individual able to work remotely or on-site Physical Requirements The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. Unless otherwise indicated, Accuity Delivery Systems positions require interaction with people and technology while either sitting or standing. Employees must be able to communicate via phone, email, etc. and sit for extended periods of time, with or without reasonable accommodations. Physical effort and exposure to physical risk are limited to that of an office role/environment. While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. All positions at Accuity are at-will employment, and a position description is not a guarantee of a job or of job responsibilities.
Director, Public Relations and Communications
AccuityAccuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes.
Role Description The Public Relations & Communications Director is a strategic individual contributor responsible for defining and executing an integrated communications strategy that strengthens Accuity's brand, reputation, and market influence within the healthcare provider and revenue cycle space. This role leads internal communications, external communications, earned media, executive visibility, and B2B social media while serving as a trusted advisor to senior leadership and ensuring alignment across marketing, content, and business priorities. Responsibilities - Communications Strategy & Planning - Develop and own a comprehensive communications strategy aligned with company growth objectives, brand positioning, and healthcare market dynamics. - Define messaging frameworks that ensure consistency across internal and external channels. - Partner with marketing leadership to align communications with campaigns, brand strategy, and demand generation efforts. - Establish KPIs and measurement approaches to evaluate reach, engagement, and business impact. - External Communications & Thought Leadership - Lead external communications programs targeting healthcare providers, health systems, and revenue cycle stakeholders. - Partner with content team to ensure consistent storytelling while maintaining ownership of external communications strategy and distribution. - Develop and amplify thought leadership initiatives, customer stories, and industry perspectives. - Earned Media, Public Relations & Crisis Communications - Own and execute earned media strategy, including media relations, press outreach, and reputation management. - Build and maintain relationships with healthcare, health IT, and business media outlets. - Develop press materials including releases, pitches, and media kits. - Lead proactive media engagement and positioning opportunities. - Serve as the lead for crisis communications planning and execution, including issue management, messaging, and executive guidance. - Partner with legal, compliance, and leadership to manage reputational risk. - B2B Social Media Strategy - Define and lead B2B social media strategy, with emphasis on LinkedIn and relevant healthcare channels. - Oversee content planning and distribution in partnership with content, brand, and marketing teams. - Enable executives and subject matter experts to amplify messaging and thought leadership. - Track and optimize performance based on engagement, reach, and business relevance. - Executive Communications & Visibility - Serve as a trusted advisor to executives on internal and external communications strategy. - Develop executive messaging, presentations, and key stakeholder communications. - Manage executive visibility strategy, including speaking engagements, media opportunities, and industry presence. - Support personal brand development for executives across media and social platforms. - Ensure alignment and consistency of executive messaging with company strategy. - Internal Communications - Design and execute a cohesive internal communications strategy that informs, engages, and aligns a fully remote workforce. - Partner with HR and leadership to support change management and organizational initiatives. Qualifications - Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a related field required. - 8 to 12+ years of experience in public relations and communications within healthcare or healthcare technology. - Proven experience developing and executing integrated communications strategies in a B2B environment. - Strong media relations background with a track record of securing earned media coverage in healthcare or health IT. - Experience leading internal communications in a distributed or growing organization. - Demonstrated experience advising and supporting senior executives. - Experience managing crisis communications and reputational risk. - Experience with B2B social media strategy and executive amplification. - Familiarity with healthcare provider operations, revenue cycle, or clinical documentation integrity environments strongly preferred. Core Competencies - Strategic thinking with the ability to translate business objectives into effective communications strategies. - Exceptional writing, editing, and storytelling capabilities. - Executive presence and ability to influence senior stakeholders. - Strong judgment in high-stakes or sensitive communication situations. - Ability to operate independently as a strategic individual contributor. - Highly effective collaboration across a fully remote, cross-functional organization. - Strong organizational and prioritization skills with the ability to manage multiple initiatives. - Data-driven mindset with focus on measuring and improving outcomes. - Adaptability and comfort operating in a fast-paced, evolving environment. Additional Requirements - Physical Requirements: The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. Unless otherwise indicated, Accuity positions require interaction with people and technology while either sitting or standing. Employees must be able to communicate via phone, email, etc. and sit for extended periods of time, with or without reasonable accommodations. Physical effort and exposure to physical risk are limited to that of an office role / environment. - Position and Employment Statement: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. All positions at Accuity Delivery Systems, LLC, are at-will employment, and a position description is not a guarantee of a job or of job responsibilities.
Director, Marketing Enablement
AccuityAccuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes.
Role Description The Director, Marketing Enablement is responsible for developing and executing marketing enablement strategies that support sales effectiveness, client engagement, pipeline development, and revenue growth. This individual contributor role partners closely with Sales, Sales Operations, Product, and other cross-functional stakeholders to align account-based marketing, campaign strategy, content, insights, and performance measurement with go-to-market priorities. The Director translates marketing initiatives into practical tools, programs, and campaigns that help sales teams engage prospects and clients more effectively across the buyer journey. Responsibilities - Marketing Enablement Strategy: - Develop and execute marketing enablement strategies that support sales effectiveness, account engagement, pipeline growth, and revenue objectives. - Partner with Sales leadership to understand business priorities, target accounts, buyer needs, opportunity strategies, and client engagement goals. - Translate go-to-market priorities into marketing enablement plans, campaigns, tools, and content that support full-funnel engagement. - Support the development and refinement of account-based marketing approaches, including personalized engagement strategies for priority accounts. - Identify opportunities to improve the connection between marketing activity, sales execution, client engagement, and measurable business outcomes. - Provide strategic recommendations that improve marketing enablement effectiveness, sales readiness, and pipeline progression. - Campaign Strategy and Execution: - Lead outbound and paid media strategy across relevant digital channels, including paid social, paid search, and other campaign channels as appropriate. - Determine channel mix, budget recommendations, audience strategy, and campaign optimization approaches to maximize engagement, pipeline contribution, and return on investment. - Plan and execute integrated campaigns that align messaging, content, targeting, timing, and sales follow-up. - Design and support personalized account-based marketing campaigns that drive prospect and client engagement, pipeline progression, and deal acceleration. - Monitor campaign performance and recommend adjustments based on data, market feedback, and sales input. - Ensure campaigns are coordinated across channels and aligned with Accuity's positioning, business priorities, and buyer needs. - Sales Partnership and Enablement: - Serve as a strategic partner to Sales leadership, supporting account planning, opportunity strategy, buyer engagement, and client relationship development. - Equip sales teams with relevant insights, messaging, tools, content, and campaign support to engage prospects and clients throughout the buyer journey. - Drive adoption of marketing enablement programs through training, communication, feedback loops, and ongoing collaboration with Sales. - Partner with sales teams to understand buyer objections, market needs, content gaps, and enablement opportunities. - Support consistent alignment between marketing programs and sales execution to improve conversion, deal velocity, and client engagement. - Develop practical enablement resources that help sales teams communicate Accuity's value proposition clearly and consistently. - Performance Measurement and Sales Operations Alignment: - Partner with Sales Operations to define marketing enablement KPIs, attribution approaches, reporting frameworks, and performance dashboards. - Track success metrics such as pipeline influence, conversion rates, engagement levels, deal velocity, and revenue contribution. - Analyze campaign and enablement performance to identify trends, improvement opportunities, and resource allocation recommendations. - Use data and insights to optimize marketing strategies, campaign investments, content effectiveness, and sales enablement programs. - Communicate performance results, recommendations, and business impact to marketing, sales, and leadership stakeholders. - Translate reporting insights into actionable recommendations that improve campaign performance and sales engagement. - Cross-Functional Collaboration: - Serve as a connector between Marketing, Sales, Sales Operations, Product, and other stakeholders to align priorities, timelines, messaging, and outcomes. - Collaborate with Product and subject matter experts to ensure messaging and content reflect Accuity's solutions, value proposition, client needs, and market positioning. - Partner with internal teams to develop client-centric content, campaigns, and engagement strategies that support the buyer journey. - Coordinate cross-functional initiatives that improve go-to-market effectiveness, sales readiness, and client engagement. - Maintain clear communication and disciplined follow-up across stakeholders in a fully remote environment. - Influence cross-functional stakeholders without direct authority to drive alignment, execution, and measurable outcomes. - Client-Centric Innovation: - Identify opportunities to enhance the prospect and client experience through targeted engagement, relevant content, and value-driven interactions. - Use client, market, sales, and campaign insights to recommend new approaches for engagement and pipeline acceleration. - Support development of messaging and programs that deepen client relationships and reinforce Accuity's value. - Continuously evaluate marketing enablement practices and recommend improvements that increase relevance, efficiency, and business impact. - Stay informed on B2B marketing, account-based marketing, digital campaign, and sales enablement practices that may improve Accuity's go-to-market effectiveness. - Other Duties as Assigned: - Perform additional duties as assigned to support marketing, sales, client, and organizational objectives. Qualifications - Bachelor's degree in Marketing, Business, Communications, Healthcare Administration, or a related field required. - Master's degree in Business, Marketing, Healthcare Administration, or a related field preferred. - Relevant training or certification in account-based marketing, digital marketing, marketing automation, sales enablement, or analytics preferred. - 8+ years of experience in B2B marketing, sales enablement, account-based marketing, demand generation, or related go-to-market roles required. - Experience developing and executing account-based marketing or personalized engagement strategies that drive measurable business outcomes required. - Experience supporting sales teams through enablement tools, content, campaigns, insights, and buyer engagement strategies required. - Strong understanding of sales processes, pipeline management, buyer journeys, and go-to-market strategy required. - Experience partnering with Sales Operations on KPIs, attribution, reporting frameworks, pipeline measurement, and performance analysis required. - Experience managing outbound, paid media, digital campaign, or full-funnel marketing strategies preferred. - Experience with Salesforce.com and marketing automation platforms preferred. - Experience building or scaling marketing enablement, ABM, demand generation, or related go-to-market functions preferred. - B2B healthcare, healthcare technology, revenue cycle, or provider-market experience preferred. - Prior experience influencing cross-functional stakeholders, leading strategic programs, or managing complex initiatives without direct reporting authority preferred. Core Competencies - Strategic Marketing Thinking: Understands how marketing strategy, sales execution, client engagement, and revenue outcomes connect. - Sales Partnership: Builds credibility with sales stakeholders and translates sales needs into practical marketing enablement solutions. - Account-Based Marketing Orientation: Develops targeted, personalized approaches that support priority account engagement and pipeline progression. - Data-Driven Decision Making: Uses performance data, attribution insights, and sales feedback to optimize strategies and investments. - Execution Discipline: Manages priorities, timelines, stakeholders, and deliverables with strong follow-through. - Cross-Functional Influence: Drives alignment and execution across stakeholders without relying on direct reporting authority. - Collaboration: Works effectively across Marketing, Sales, Sales Operations, Product, and leadership stakeholders. - Communication: Communicates clearly through written materials, presentations, campaign plans, enablement resources, and stakeholder updates. - Executive Presentation: Presents strategies, results, insights, and recommendations in a clear, business-relevant manner. - Client-Centric Mindset: Develops programs and content that reflect prospect and client needs, business challenges, and value drivers. - Analytical Problem Solving: Interprets campaign, pipeline, and engagement data to identify opportunities and recommend action. - Adaptability: Responds effectively to changing market conditions, business priorities, sales needs, and organizational direction. - Remote Work Effectiveness: Works effectively in a fully remote environment through proactive communication, organization, accountability, and collaboration. Additional Requirements - Physical Requirements: The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation. Unless otherwise indicated, Accuity positions require interaction with people and technology while either sitting or standing. Employees must be able to communicate via phone, email, etc. and sit for extended periods of time, with or without reasonable accommodations. Physical effort and exposure to physical risk are limited to that of an office role / environment. - Position and Employment Statement: While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. All positions at Accuity Delivery Systems, LLC, are at-will employment, and a position description is not a guarantee of a job or of job responsibilities.
Senior Implementation Analyst
AccuityAccuity partners with hospitals and health systems through a technology-enabled, physician-led model that improves clinical documentation integrity, coding accuracy, reimbursement optimization, and quality outcomes.
Role Description The Senior Implementation Analyst serves as a key operational and client-facing partner during the onboarding and implementation of new healthcare clients. This role supports implementation planning, stakeholder coordination, project tracking, and go-live readiness in partnership with Implementation Directors, operational leaders, technical teams, and client stakeholders. The Senior Implementation Analyst helps deliver a high-touch implementation experience by keeping complex projects organized, proactive, and aligned across internal and external teams. Responsibilities - Implementation Coordination and Project Execution - Coordinate and manage implementation activities for new healthcare client onboarding projects in partnership with Implementation Directors and operational leaders. - Maintain project plans, timelines, trackers, and implementation documentation to keep projects on schedule and stakeholders aligned. - Track implementation risks, overdue tasks, and operational issues proactively; escalate concerns and drive follow-up before they become blockers. - Support implementation and go-live activities across healthcare technology platforms, including Epic, Cerner, Meditech, Solventum (3M), and Optum environments. - Client and Stakeholder Coordination - Schedule and facilitate internal and client-facing meetings using Microsoft Teams, including agenda preparation, action item tracking, and detailed meeting recaps. - Serve as a liaison between Accuity teams and client technical or access management teams to coordinate EMR access, remote connectivity, and user provisioning. - Partner cross-functionally with Operations, HIM, CDI, Coding, technical teams, and customer stakeholders to support a seamless implementation experience. - Communicate professionally and confidently with stakeholders at multiple levels, including client leadership and executive teams. - Documentation, Process Support, and Operational Readiness - Assist with workflow documentation, process design, SharePoint project sites, Microsoft Teams channels, and implementation support materials for clients and internal teams. - Help ensure implementation activities are documented clearly and executed consistently across projects. - Support operational readiness by coordinating follow-up actions, maintaining organized records, and reinforcing project accountability. - Other Duties as Assigned - Perform additional responsibilities as needed to support implementation activities, client onboarding, and organizational goals. Qualifications - Bachelor’s degree in business, Healthcare Administration, Health Information Management, Information Technology, or a related field preferred. - RHIA, RHIT, CCS, CDIP, PMP, or other healthcare or project management certification preferred. - 2+ years’ experience working in healthcare revenue cycle, HIM, CDI, coding, healthcare operations, healthcare IT, or implementation or project coordination environments required. - Experience supporting healthcare implementations, operational onboarding, or cross-functional project delivery initiatives preferred. - Familiarity with healthcare EMR or encoder platforms such as Epic, Cerner, Meditech, Solventum (3M), or Optum strongly preferred. - Experience with workflow mapping or process documentation tools such as Visio preferred. Core Competencies - Strong client-facing communication skills with the ability to remain calm, professional, and solution-oriented during high-pressure or challenging situations. - Exceptional organization and time management skills with the ability to manage multiple priorities simultaneously. - Proactive mindset with strong follow-through and the ability to anticipate next steps and move work forward independently. - Comfort working across multiple stakeholder groups and seniority levels, including customer leadership teams and executive stakeholders. - Proficiency with Microsoft Office applications, including Teams, Excel, Word, PowerPoint, and SharePoint. - Collaborative, team-first approach with a willingness to support others and contribute wherever needed. Additional Requirements - The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. - Unless otherwise indicated, Accuity positions require interaction with people and technology while either sitting or standing. - Employees must be able to communicate via phone, email, etc. and sit for extended periods of time, with or without reasonable accommodations. - Physical effort and exposure to physical risk are limited to that of an office role / environment. Position and Employment Statement While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from a job and to assign other duties as necessary and at any time. All positions at Accuity Delivery Systems, LLC, are at-will employment, and a position description is not a guarantee of a job or of job responsibilities.
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