Role Description As a Data Integrity Advocate in our Outbound Call Center, you will assist callers in an engaging and professional manner. Your schedule will be Monday through Friday, 40 hours per week, between the hours of 8:00 am and 6:00 pm CT (9 am to 7 pm ET, 7 am to 5 pm MT). You will earn $17.00 per hour and have the opportunity for a quarterly bonus based on performance. - Initiate outbound calls to primarily contracted network providers, navigating intricate complexities to uphold the integrity of their demographic records and network standings. - Navigate through a diverse array of up to twenty distinct campaign types monthly, each presenting unique data challenges and regulatory requirements in a fast-paced environment. - Manage multiple providers and locations within a single call, meticulously processing 20-40 data points per provider and location with precision, utilizing outbound dialer systems or comprehensive Excel spreadsheets. - Employ multiple extensive research tools in a single outbound call, to validate provider information when direct contact is unattainable. - Document interactions and results with clarity and detail, ensuring comprehensive notes and accurate data updates are captured. - Excel in a metric-driven environment, meeting rigorous standards for attendance, quality assurance, productivity, adherence, and data integrity. - Adapt seamlessly to various campaign types in a workday, leveraging a robust wiki knowledge base and subject matter experts to navigate each encounter effectively. - Ensure the accuracy of information updates across all company applications, prioritizing precision in data management. - Foster collaboration across departments and disciplines, facilitating effective communication and coordination. - Serve as a liaison to other departments to provide inquiry resolution and identify center operational issues. - Ensure compliance with HIPAA regulations and requirements. - Demonstrate Company's Core Competencies and values held within. Qualifications - High School Diploma or GED as a minimum educational requirement. - At least 2 years of experience in a call center environment, with a minimum of 6 months specializing in healthcare, medical insurance, or a related field. Proficiency in medical terminology and/or coding practices can be substituted for experience. - Possession of any required licensures, professional certifications, or Board certifications as applicable. - Comprehensive knowledge of medical and claim terminology, coupled with a deep understanding of the healthcare/managed care industry, service types, and general business processes preferred. - Exceptional communication skills (written, verbal, and listening), along with strong organizational, problem-solving, leadership, customer service, interpersonal, follow-up, and data entry abilities. - Demonstrated reliability and dependability in all tasks undertaken. - Capacity to manage escalated situations with a customer-centric and professional approach. - Ability to maintain a clear boundary between professional responsibilities and personal sentiments, ensuring confidentiality in all relevant situations. - Proficiency in dissecting, organizing, and formatting diverse types of complex provider data for promotional purposes or reporting requirements. - Skill in customizing communication styles to educate both internal and external stakeholders effectively. - Capability to work autonomously as well as collaboratively within a team environment. - Effective prioritization and time management skills. - Proficiency in utilizing relevant software, hardware, and peripherals essential to job functions, including outbound dialers, data entry interfaces, Microsoft Excel, and other Office products. - Familiarity with standard office equipment. Requirements - The salary range for this position is $17.00. Specific offers take into account a candidate's education, experience, and skills, as well as the candidate's work location and internal equity. - This position is also eligible for health insurance, 401k, and bonus opportunity. Benefits - Medical, dental, and vision coverage with low deductible & copay. - Life insurance. - Short and long-term disability. - Paid Parental Leave. - 401(k) + match. - Employee Stock Purchase Plan. - Generous Paid Time Off – accrued based on years of service. - 10 paid company holidays. - Tuition reimbursement. - Flexible Spending Account. - Employee Assistance Program. - Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits. Company Description Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Role Description PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Your mission is to define the strategy and lead the developer ecosystem for our new Developer Platform. This includes creating world-class technical content, nurturing a vibrant community of AI builders, and acting as the primary advocate for external developers integrating with our APIs and agent-building tools. We are looking for an impact-driven and technical Developer Relations Manager to own the developer journey, driving platform adoption, and establishing PolyAI as the premier destination for Conversational AI developers. - Define and Lead the Developer Ecosystem Strategy. - Own and Deliver World Class Technical Content. - Be the Voice of Developers. - Community Building and Advocacy. - Integrate and Optimize Core AI Technology for Builders. - Lead Developer Go-to-Market Strategy. Qualifications - 5+ years of experience in Developer Relations, Technical Evangelism, or Software Engineering, with a strong focus on community engagement and developer experience. - Proven experience driving developer adoption and managing technical communities for API-first B2B, or Enterprise SaaS developer platforms at scale. - Exceptional ability to use qualitative developer insights and quantitative usage data to define, validate, and evolve a technical advocacy strategy. - Demonstrated track record of creating compelling, high-quality technical content (e.g., code repositories, blog posts, architecture diagrams, and technical presentations) that drives developer engagement. - Superior communication skills, with the ability to articulate complex technical AI/ML concepts to both deeply technical audiences and executive leadership. - Strong technical background. A Bachelor’s or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience in software development (particularly with Python, Node.js, and REST/GraphQL APIs). Requirements - Experience working with conversational AI, Natural Language Processing (NLP), Large Language Models (LLMs), or speech technologies. - Previous experience defining, measuring, and moving quantitative success metrics for developer communities or open-source projects. - Experience working on a global B2B or Enterprise platform with a significant international developer footprint. - Familiarity with enterprise-grade platform integrations, including contact center infrastructure, CRM APIs, and AI agent development frameworks. Benefits - 💰 Participation in the company’s employee share options plan - 🏥 Comprehensive health coverage for you and your loved ones - 👪 Life Insurance - ◻️ STD and LTD - 💰 The opportunity to contribute to the company's 401k plan - 🏝 Flexible PTO policy + 11 designated company holidays - 📚 Annual learning and development allowance - 🏡 One-off WFH allowance when you join, offering perks like noise-cancelling headphones or a comfortable desk chair - 🧡 Enhanced parental leave - 👨‍👩‍👧 Company-funded fertility and family-forming programmes - 🌸 Menopause care programme with Maven - 🌎 Sabbatical Program: 5-week paid sabbatical available after 5 years of employment

About us Corner Health is an early-stage technology company building the operating system for independent primary care. We give Nurse Practitioners (NPs) everything they need to start and run their own practices — from billing and insurance infrastructure to AI-powered workflow automation. We’re positioned to be the fastest growing in-person primary care company ever. Corner Health was co-founded by Lava Sunder and Anne Gifford and has raised a Series A backed by top investors, as well as the founders of DoorDash, Commure, Grow Therapy, Kindred, Culdesac & more. About the Role At Corner Health, we’re building something fundamentally different: a network of hyper-local, independent, in-person primary care practices powered by modern technology. This is a completely new model of care. Today, 88% of patients prefer a provider powered by Corner Health vs. elsewhere, and patients return at 2× the national average - not because of marketing, but because the experience actually works. As our Head of Payor Relations, you will be the strategic architect and primary owner of our payor strategy. This is a high-visibility, high-impact leadership role where you will build the payor function from the ground up, and serve to communicate the value of Corner Health to our payor partners. This includes optimizing reimbursement, and accelerating partnerships to drive. You’ll work closely with our founders in a dynamic, entrepreneurial environment. If you thrive in ambiguity, love turning strategy into execution, and want to shape how innovative healthcare solutions reach more patients through payors, this is the role for you. What you’ll work on - Build & Lead Payor Strategy: Develop and execute comprehensive payor relations and contracting strategies, focusing primarily on commercial insurance partnerships, to expand network inclusion, optimize reimbursement, and drive sustainable growth - Relationship Building: Serve as the primary face of the company to payors - cultivate deep, trust-based partnerships that go beyond contracts to foster collaboration, co-create solutions, and enhance our payor brand presence. - Contracting & Negotiation: Lead end-to-end payor contracting processes—including RFPs, negotiations, term sheets, and execution - Creative Partnerships: Drive innovative partnership initiatives that creatively leverage payor relationships to reach members earlier, increase engagement, and deliver substantially higher value. - Cross-Functional Collaboration: Partner with internal teams (product, clinical, finance, legal, marketing) to implement partnerships and support data-driven payor submissions. What you’re like - You have 5–7+ years of progressive experience in payor relations, market access, or health plan partnerships. - You have a proven track record negotiating and managing payor contracts with demonstrable impact on reimbursement, network status, and revenue growth. - You have a strong business development and relationship-management skills, with comfort engaging C-suite and decision-makers at health plans. - You are comfortable in a fast-paced startup environment with high ownership, ambiguity, and rapid iteration. What would set you apart - You have experience building a payor relations function from scratch or scaling it in a growth-stage company. - You have experience in primary care and/or in Arizona and Washington. - You have familiarity with using data & analytics to support payor value propositions Benefits - Competitive salary & equity compensation - Top-tier health and dental - Health & wellness stipend - Eligible to participate in company-sponsored 401(k) plan What we're like You’re joining an early-stage company - it’s important to learn more about what we’re like! We're a small team with high ownership and high autonomy. We are motivated by the providers we get to know, and the patient lives we impact. We love celebrating when one of our providers hits a patient growth milestone, when we see a stellar review written by a patient who finally feels listened to, or when we ship a quick feature request that a provider has (our fastest time from request → live was 12 minutes!) We use best-in-class tools to move fast and punch above our weight, and the work we do has a direct, tangible impact on people's health and lives, and we feel that every day. Lastly - one of our team values is "Life is short - it's OK to laugh". Whether it's late-night team dinners, mini golf, or just jamming on new ideas for our providers - we work hard and have fun doing it. Corner Health is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

• Define and drive the product strategy and roadmap for DEHub and related developer experience tools • Partner deeply with data and platform engineering teams to understand user needs and improve developer productivity • Standardize and scale internal data platform capabilities to improve efficiency and governance • Lead discovery efforts, including stakeholder interviews, to identify pain points and opportunities • Translate complex technical concepts into clear product direction and value propositions • Drive adoption of internal tools by making “the right way” the easiest way for engineers • Establish a long-term vision for externalizing internal tools into market-ready products (open source or commercial) • Collaborate with cross-functional partners including engineering, legal, and security to support go-to-market readiness • Define success metrics and quantify the business value of platform investments • Influence cross-functional teams and foster a culture of collaboration and continuous improvement