Role Description The MHLT Policy, Accountability and Governance Consultant, supervised by the MHPSS Evidence and Systems Strengthening specialist in the Mental Health Unit, COE Global Health, will support the set-up of the child and adolescent mental health mechanism, funded by the Wellcome Trust, and provide ongoing support on global policy, governance and other tasks. Mental Health and Psychosocial Support (MHPSS) is an institutional priority for the UN, and for UNICEF. The UNICEF Strategic Plan 2022-2025 identifies MHPSS as a strategic priority across global areas, building upon existing programming through child protection, education and health. This consultancy will support global mental health advocacy deliverables including: - Designing, implementing and refining an accountability mechanism (jointly led with WHO) which will launch in 2026. - Implementation of critical deliverables, including launch and ongoing maintenance of the web platform. - Country mapping and design of country policy workshops. - Day-to-day coordination with WHO. - Development of annual report, content and case studies. - Project management and grant reporting duties. This consultancy is fully remote. Mission travel to select countries may be requested, as relevant to support meetings and summits/capacity development/training. Qualifications - Bachelors in Public health/global mental health, international development, social sciences, policy, or related field. - Strong experience in applying legislative, policy, and advocacy work and public mental health systems, services, and financing. - A minimum of 7 years’ professional experience (5 years if with Master's degree) in related MHPSS or development field. - Experience in LMICs is an asset. - Master’s degree in related field with strong experience in applying legislative, policy, and advocacy work. - Knowledge of global frameworks and policies including MHPSS Operational Framework is essential. - Knowledge and experience managing web platforms, including Drupal, is an asset. - Proven stakeholder engagement and donor relations experience. - Excellent interpersonal, analytical, presentation and communication skills. - Leadership, versatility, judgement, maturity, ability to work effectively and harmoniously as part of a team. - Ability to work under pressure to meet tight deadlines. - English Fluency; other UN Languages Desirable. Requirements - Demonstrated experience in programming, legislation, policy, financing and advocacy at national and international levels. Benefits - Diverse opportunities for professional and personal development. - Attractive compensation and benefits package. Company Description UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence. At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

Senior Advisor Governance - Investigations & Corruption Prevention Reference number req51168 Occupation Corruption Prevention, Quality Management, Corporate Governance, Governance Work type Full-Time Location Sydney City Salary Information $129,464 - $142,665+ super Job Description: Senior Advisor Governance - Investigations & Corruption Prevention, 6 month temporary opportunity, based in Sydney CBD + hybrid working options available Are you an experienced data and records governance professional? Do you have extensive knowledge and experience in managing, reporting or documenting Public Interest Disclosures and/or Fraud or Corruption investigations? Can you operate autonomously and meet strict timeframes, whilst ensuring quality and accuracy? If you said 'Yes!' three times, we want to hear from you! - 6 month temporary role, with the possibility to extend or make ongoing (if a similar opportunity arises at grade) - Grade 9/10 opportunity, salary range: $129,464 - $142,665 + super, commensurate with experience - Office based in Sydney CBD, with hybrid working options available The NSW Department of Customer Service, Investigation and Corruption Prevention team are seeking a methodical, detail driven Senior Advisor for a 6‑month temporary opportunity to deliver a critical uplift within our record keeping case management system for investigations and Public Interest Disclosures. This role has a clear, time constrained purpose supporting the consolidation, migration and strengthening of the Department's investigative records within a secure Case Management System, ensuring compliance with the State Records Act 1998 (NSW), the Public Interest Disclosures Act 2022 (NSW), the Government Sector Employment Act 2013 (NSW) and other relevant legislation. Reporting to the Manager, Investigations Governance, you will lead and support a once‑off uplift to the investigations case management, data governance and PID compliance practices, enabling the ICP team to maintain strong oversight and record keeping. This opportunity is ideal for someone who thrives in an autonomous structured delivery work, has a thorough understanding of relevant legislation and investigation environments, and can confidently apply governance frameworks and information management principles in a highly confidential setting. Key responsibilities - Lead the validation, cleansing and controlled migration of legacy investigation records from an existing register into a new case management solution, ensuring accuracy, completeness and integrity of all records - Apply and embed a standardised metadata and case descriptor framework across migrated and existing CMS records to improve searchability, reporting and governance oversight - Identify and link related cases arising from the same underlying matter to create a consolidated view of risks, actions and outcomes - Undertake quality assurance of migrated and existing matters against the requirements of the Public Interest Disclosures Act 2022 (NSW) and related guidance - Support a structured and well‑governed transition of data by applying sound change and risk management principles to minimise operational, compliance and integrity risks - Develop or update supporting documentation, procedures and handover materials to ensure sustainability beyond the temporary assignment - Provide expert governance advice and practical support to the ICP team as required during the uplift period About you To be successful, you will bring: - Demonstrated experience applying the Public Interest Disclosures Act 2022 (NSW) and related guidance within investigations, integrity, compliance or misconduct environments - Strong experience working with investigations or sensitive case management information, including hands‑on involvement in case management systems, records management or data quality uplift activities - Proven ability to interpret and apply legislation, policy frameworks and governance standards in a highly confidential, high‑risk setting, exercising sound judgement and discretion - Experience managing or improving data integrity, metadata frameworks, access controls or secure handling of personal and sensitive information - High attention to detail, strong analytical skills and a methodical approach to complex, high‑volume work - Well-developed written and verbal communication skills, with the ability to produce clear guidance, documentation and advice What we need from you To start your journey towards becoming a Senior Advisor Governance - Investigations & Corruption Prevention, please click on the link below and attach your resume (max 3 pages) and an optional cover letter (max 1 pages). If you include a cover letter we would love to hear about your motivation for applying for this position and outline your relevant skills aligned to the key responsibilities and required demonstrated abilities. A talent pool may be created to fill future ongoing or temporary opportunities. Salary Grade 9/10, with the base salary for this role starting at $129464 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact. For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process Application contact details If you have questions or would like to learn more about this role, please reach out to the contact below: ContactNicole Turner

Description Energy Advisor Ready to make a difference? Join our team! We’re seeking Energy Advisors to support residential home performance programs in Delaware by ensuring high‑quality audits, strong contractor performance, and exceptional customer experience. In this role, you’ll apply your residential energy efficiency expertise to review audit quality, verify field work, and help customers and contractors understand program requirements. You’ll play a key part in maintaining program standards, supporting our contractor network, and delivering meaningful energy‑saving outcomes—while enjoying an independent, field‑based work environment with something new every day. Why you will love working here: - Quality of life: Flexible workplace arrangements, work-life balance - Investment of the community: Donation matching, volunteer opportunities - Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan - And many, many more (Ask your recruiter for more details!) What you will be doing: - Conduct QA/QC reviews of residential energy audits to ensure accuracy and compliance. - Complete field inspections to verify proper installation of energy‑saving measures. - Support contractors with technical guidance and help resolve installation or documentation issues. - Assist customers by explaining audit results, recommended measures, and available incentives. - Review audit data and reports to confirm quality and identify improvements. - Help onboard and monitor contractors to maintain high program standards. - Work with inspectors, contractors, and internal teams to address issues and confirm corrective actions. - Provide clear education to customers and contractors on program requirements and best practices. What we need you to have (minimum qualifications): - High school diploma or equivalent. - 8+ years of experience in residential energy auditing, contractor management, and quality assurance. - BPI (Building Performance Institute) BA-T and BA-P certification (or willingness to obtain within 90 days). - Must have a valid driver’s license and successfully pass Motor Vehicle Records (MVR). What we would like you to have: - Associate or bachelor’s degree in Energy Management, Environmental Science, or related field preferred. - BPI (Building Performance Institute) QCI certification. - Proficiency with diagnostic tools and software for energy modeling. - Familiarity with building science principles and energy efficiency technologies. - Strong communication and customer service skills. - Ability to work independently and manage multiple projects. - Knowledge of utility energy efficiency programs and weatherization standards. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $73,738.00 - $125,354.00 Delaware Remote Office (DE99)

• Engage with clients to gather and analyze business requirements, objectives, and challenges. • Conduct discovery sessions, workshops, and interviews to understand client processes and workflows. • Translate client requirements into detailed implementation plans and solution designs. • Configure software solutions based on client requirements, ensuring alignment with best practices and product capabilities. • Customize and tailor solutions to meet specific client needs, integrating with existing systems and third-party applications as necessary. • Test and validate configurations to ensure functionality, usability, and performance meet client expectations. • Lead or support the implementation and deployment of software solutions, managing project timelines, milestones, and deliverables. • Collaborate with project managers, technical teams, and stakeholders to execute project plans and ensure smooth project execution. • Provide technical guidance and support during go-live activities, system integration, and user acceptance testing (UAT). • Deliver product training sessions and workshops to client stakeholders, including end-users, administrators, and executives. • Create and maintain training materials, documentation, and user guides to support client enablement and adoption. • Facilitate knowledge transfer and provide ongoing support to clients to ensure they maximize the value of the software solution. • Build and maintain strong relationships with clients, serving as a trusted advisor and advocate for their success. • Proactively identify opportunities for additional services, upsell, and cross-sell opportunities based on client needs and usage. • Monitor client satisfaction, gather feedback, and address concerns to ensure a positive customer experience and long-term retention. • Collaborate effectively with sales, product management, support, and development teams to align on client requirements and project goals. • Provide feedback to internal teams on product enhancements, features, and functionality based on client interactions and market insights. • Contribute to knowledge sharing and best practices within the professional services team and across the organization.