• Engage with clients to gather and analyze business requirements, objectives, and challenges. • Conduct discovery sessions, workshops, and interviews to understand client processes and workflows. • Translate client requirements into detailed implementation plans and solution designs. • Configure software solutions based on client requirements, ensuring alignment with best practices and product capabilities. • Customize and tailor solutions to meet specific client needs, integrating with existing systems and third-party applications as necessary. • Test and validate configurations to ensure functionality, usability, and performance meet client expectations. • Lead or support the implementation and deployment of software solutions, managing project timelines, milestones, and deliverables. • Collaborate with project managers, technical teams, and stakeholders to execute project plans and ensure smooth project execution. • Provide technical guidance and support during go-live activities, system integration, and user acceptance testing (UAT). • Deliver product training sessions and workshops to client stakeholders, including end-users, administrators, and executives. • Create and maintain training materials, documentation, and user guides to support client enablement and adoption. • Facilitate knowledge transfer and provide ongoing support to clients to ensure they maximize the value of the software solution. • Build and maintain strong relationships with clients, serving as a trusted advisor and advocate for their success. • Proactively identify opportunities for additional services, upsell, and cross-sell opportunities based on client needs and usage. • Monitor client satisfaction, gather feedback, and address concerns to ensure a positive customer experience and long-term retention. • Collaborate effectively with sales, product management, support, and development teams to align on client requirements and project goals. • Provide feedback to internal teams on product enhancements, features, and functionality based on client interactions and market insights. • Contribute to knowledge sharing and best practices within the professional services team and across the organization.

• Assess ATP-STD or DMCS claims for benefit eligibility • Render recommendations within service standards • Conduct telephone interviews with a focus on obtaining pertinent information including medical/treatment status, functional information, and RTW readiness • Identify and evaluate medical and non-medical barriers and functional abilities • Develop, communicate, and implement proactive case management plans • Identify suitable rehabilitation referrals as required • Identify and utilize external and internal resources to progress a claim to resolution • Engage in professional interaction with all stakeholders on a regular basis • Adhere to entering accurate billing • Provide timely, detailed documentation to ensure progression of the claim • Attend team scrums and meetings and offer support and coverage to other team members as needed

Role Description Te vas a encargar de definir y ejecutar la estrategia de venta directa y canales en el territorio asignado para captar nuevos clientes y consolidar relaciones técnicas y comerciales a largo plazo. A través de una prospección constante y una gestión operativa eficiente, el objetivo es garantizar un flujo de ventas recurrente y un pronóstico de cierres previsible y sostenible mes a mes. - Prospectar clientes finales y partners potenciales constantemente. - Definir y ejecutar campañas de generación de demanda para clientes finales nuevos. - Mantener un pipeline robusto de por lo menos 3x lo que debe cerrarse mes a mes. - Manejar negociaciones creativas y ganadoras que impulsen la adopción de los servicios cloud de Gigas frente a la competencia. - Desarrollar relaciones a largo plazo con los partners y clientes, siempre estando atentos a nuevas oportunidades. - Desarrollar y ejecutar planes de crecimiento de ventas integrando a los recursos internos de Gigas para penetrar en las cuentas estratégicas y adquirir volúmenes importantes de clientes finales. - Coordinar internamente (Handover): Asegurar una coordinación fluida con los departamentos internos (Preventa, Operaciones, Legal) para garantizar la viabilidad de las propuestas y realizar un handover (traspaso) eficiente del nuevo cliente, asegurando una experiencia de máxima calidad desde el primer día. Qualifications - Formación en Ingeniería de Sistemas o similar. - Experiencia de aproximadamente 10 años en operaciones comerciales de servicios Cloud. - Al menos 5 años ejecutando programas de canales que generen ingresos. Requirements - Fuerte orientación al cliente. - Proactividad, empatía y constancia. - Creatividad para encontrar soluciones, presentarlas, negociarlas y cerrarlas. - Gran capacidad de negociación. - Capacidad para enfrentarse a entornos competitivos de alta presión. - Autonomía para la gestión y captación de clientes. - Buenas habilidades de comunicación escrita y verbal. Benefits - Contrato indefinido. - Retribución compuesta por fijo y variable. - Horario de oficina con flexibilidad en la entrada y salida. - Modalidad de trabajo remota.

• As an Ivalua Integration Consultant, focus on the technical implementation of integrations within the Ivalua platform • Implement and configure integrations within the Ivalua platform • Work with the Ivalua Integration Framework • Develop API-based and batch integrations • Define and implement data mappings and transformation logic (XML, JSON) • Ensure data quality in Ivalua by: Preventing duplicates, Supporting partial updates, Handling joint master data ownership • Create technical integration and mapping specifications • Execute technical tests (unit, system, end-to-end) • Analyze and resolve integration and data-related issues • Monitor and stabilize productive Ivalua integrations • Take responsibility for defined Ivalua integration topics • Collaborate closely with functional consultants and client IT teams • Contribute to technical discussions, effort estimations, and solution design