Scheduled Hours 40 Position Summary Performs follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies as well as other related duties to expedite payments from various payers for physician services. Job Description Primary Duties & Responsibilities: - Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges. - Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling. - Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry. - Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department. - Interacts with management and staff members to discuss issues. - Performs other duties as assigned by the supervisor and/or manager. Working Conditions: Job Location/Working Conditions: - Normal office environment. Physical Effort: - Typically sitting at a desk or table. Equipment: - Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, Health Insurance Portability & Accountability Act (HIPAA), ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Telephone Communications Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal - Up to 22 days of vacation, 10 recognized holidays, and sick time. - Competitive health insurance packages with priority appointments and lower copays/coinsurance. - Take advantage of our free Metro transit U-Pass for eligible employees. - WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness - Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family - We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. - WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

The Company Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspection and risk control services to support our clients’ underwriting processes. EXL’s consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. https://www.exlservice.com/survey-and-risk-control Job Description EXL Risk Control is looking for self-directed independent contractors who possess excellent communication skills, computer proficiency, and a commitment to meeting client quality and timeliness standards. You will work from your own home or office, and service onsite survey/inspection assignments in the Pittsburgh, PA area, and other locations within approximately 45 miles of Pittsburgh. Responsibilities You will be responsible for scheduling on-site surveys and providing risk control reports to insurance industry clients. These reports contain information necessary to underwrite a commercial insurance policy and may include recommendations to control and/or correct potential loss producing conditions associated with that policy. You will be expected to manage assignments you accept, successfully secure customer appointments within a local territory and complete work assignments on time. Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and improve safety, mitigating risks for our insurance company clients. The type of businesses we survey are commercial operations, including retail, restaurants, hotels, apartments, construction jobsites, churches, schools, etc. Most surveys are focused on assessing the business for Property and General Liability coverage, but we also service other commercial insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability, Inland Marine and Builders Risk. Preferred experience in commercial insurance, real estate, inspection, construction, claim, loss control, underwriting, and/or fire and safety experience is a plus, but all interested candidates are encouraged to submit their qualifications. In lieu of experience, we can refer you to a 15-hour online certification option to qualify you. Fees are negotiable depending on experience and the unique aspects of selected jobs. Tools or Items You Must Provide: - Digital camera or tablet - Computer - Printer - High speed internet access - Reliable vehicle - Measuring device such as a laser, 100 ft. tape, or measuring wheel - Auto and General Liability Insurance All interested candidates are encouraged to apply. EEO/Minorities/Females/Vets/Disabilities Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy. Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s). EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.

Role Description At The Children’s Home Network, we take a holistic approach to mentoring. We believe that intervention and prevention are imperative to mitigating the negative impact that trauma has on early childhood development. Through mentorship, we strengthen the support system and create a safe nurturing environment that promotes healing and empowers youth/child to cultivate and develop resilience. Safe, stable and nurturing relationships are one of the most important factors in building resilience, and they are essential to ensure that the kids in our program are able to thrive and reach their full potential. We are seeking a passionate and highly organized Mentor Specialist to join our team. This role is responsible for overseeing the matching process between mentors and mentees in our Guiding Stars-Mentor Program. The Mentor Specialist will play a key role in ensuring that mentors and mentees are paired based on their needs, goals, and preferences to foster successful and meaningful relationships. The ideal candidate will have strong interpersonal skills, a deep understanding of mentorship dynamics, and a commitment to supporting the professional and personal growth of participants. Qualifications - Bachelor's degree in Social Work, Human Services, Education, Psychology, or a related field (or equivalent experience) with one year of experience working with children and families. - Previous experience in mentoring programs, human resources, or program coordination is preferred. - Strong background in customer service, conflict resolution, or relationship management. - Excellent interpersonal and communication skills, both written and verbal. - Strong organizational and multitasking abilities. - Ability to work with diverse groups of people and manage multiple stakeholders. - Empathetic and compassionate, with a keen interest in supporting the growth and development of others. - Proficiency in Microsoft Office Suite, CRM tools, and data management systems. - High attention to detail and a proactive approach to problem-solving. - Ability to adapt to changing needs and work in a dynamic environment. - A passion for community development and the value of mentorship. Requirements - Must possess and maintain a valid Florida driver’s license with no record of criminal driving offense or license suspension. - Must possess means of providing job related transportation and show proof of required insurance. Must be insurable under CHN’s current auto insurance policy. - Must be able to work flexible hours, including evenings and weekends as required. - Must successfully complete and maintain FDLE clearance, Federal background and State criminal background check and sexual predator screening. - Current CPR and First Aid Certification. Benefits - Annual training requirements on various topics including Sexual Harassment, Blood-borne Pathogens, Workplace Accident Prevention and Reporting, and more. Company Description The Children’s Home Network focuses on creating a safe and nurturing environment that promotes healing and resilience in youth.

The Company Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspection and risk control services to support our clients’ underwriting processes. EXL’s consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. https://www.exlservice.com/survey-and-risk-control Job Description EXL Risk Control is looking for self-directed independent contractors who possess excellent communication skills, computer proficiency, and a commitment to meeting client quality and timeliness standards. You will work from your own home or office, and service onsite survey/inspection assignments in the Detroit, MI area, and other locations within approximately 100 miles of Detroit. Responsibilities You will be responsible for scheduling on-site surveys and providing risk control reports to insurance industry clients. These reports contain information necessary to underwrite a commercial insurance policy and may include recommendations to control and/or correct potential loss producing conditions associated with that policy. You will be expected to manage assignments you accept, successfully secure customer appointments within a local territory and complete work assignments on time. Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and improve safety, mitigating risks for our insurance company clients. The type of businesses we survey are commercial operations, including retail, restaurants, hotels, apartments, construction jobsites, churches, schools, etc. Most surveys are focused on assessing the business for Property and General Liability coverage, but we also service other commercial insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability, Inland Marine and Builders Risk. Preferred experience in commercial insurance, real estate, inspection, construction, claim, loss control, underwriting, and/or fire and safety experience is a plus, but all interested candidates are encouraged to submit their qualifications. In lieu of experience, we can refer you to a 15-hour online certification option to qualify you. Fees are negotiable depending on experience and the unique aspects of selected jobs. Tools or Items You Must Provide: - Digital camera or tablet - Computer - Printer - High speed internet access - Reliable vehicle - Measuring device such as a laser, 100 ft. tape, or measuring wheel - Auto and General Liability Insurance All interested candidates are encouraged to apply. EEO/Minorities/Females/Vets/Disabilities Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy. Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s). EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.