The Company Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspection and risk control services to support our clients’ underwriting processes. EXL’s consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. https://www.exlservice.com/survey-and-risk-control Job Description EXL Risk Control is looking for self-directed independent contractors who possess excellent communication skills, computer proficiency, and a commitment to meeting client quality and timeliness standards. You will work from your own home or office, and service onsite survey/inspection assignments in the Saginaw, MI area, and other locations within approximately 100 miles of Saginaw. Responsibilities You will be responsible for scheduling on-site surveys and providing risk control reports to insurance industry clients. These reports contain information necessary to underwrite a commercial insurance policy and may include recommendations to control and/or correct potential loss producing conditions associated with that policy. You will be expected to manage assignments you accept, successfully secure customer appointments within a local territory and complete work assignments on time. Our Risk Control Inspectors evaluate businesses behind the scenes to identify hazards and improve safety, mitigating risks for our insurance company clients. The type of businesses we survey are commercial operations, including retail, restaurants, hotels, apartments, construction jobsites, churches, schools, etc. Most surveys are focused on assessing the business for Property and General Liability coverage, but we also service other commercial insurance lines of business including Workers Compensation, Auto/Fleet, Products Liability, Inland Marine and Builders Risk. Preferred experience in commercial insurance, real estate, inspection, construction, claim, loss control, underwriting, and/or fire and safety experience is a plus, but all interested candidates are encouraged to submit their qualifications. In lieu of experience, we can refer you to a 15-hour online certification option to qualify you. Fees are negotiable depending on experience and the unique aspects of selected jobs. Tools or Items You Must Provide: - Digital camera or tablet - Computer - Printer - High speed internet access - Reliable vehicle - Measuring device such as a laser, 100 ft. tape, or measuring wheel - Auto and General Liability Insurance All interested candidates are encouraged to apply. EEO/Minorities/Females/Vets/Disabilities Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy. Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s). EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.

• You provide prospective customers with proofs of concept and act as the primary point of contact before purchase and during implementation. • You quickly and successfully configure our SaaS solution for customers, explain how to use the product and its features, and ensure a smooth software go‑live. • You then support troubleshooting and respond to questions, laying the foundation for our customers' long‑term success. • You are responsible for project management and communication with all stakeholders, both internal and external; you meet regularly with the team and keep everyone informed. • When required, you document requirements, customizations and project progress.

Division or Field Office: Property & Material Damage Div Department of Position: Property Damage Dept Work from: Home within territory listed Salary Range: $56,367.00 - $90,040.00 * salary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including: - Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. - Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. - Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. - 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. - Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. - Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims. - There are multiple openings. - This is a remote, work from home position in Pennsylvania - The selected candidate will ideally live and work in Erie County or the close surrounding areas. - A company car and equipment to work from home will be provided - The hiring manager will also consider candidates for Property Adjuster II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications. - Good time management and organization skills preferred - Ability to drive/travel regularly within the assigned territory Duties and Responsibilities - Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims. - Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required. - Documents claim files and submits final report to file for closure. - Identifies subrogation situations and initiates appropriate action. - Services assigned territory and brings assigned claims to conclusion. - Interacts with Agents and district sales managers on matters of mutual concern. - Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required. - Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims. - Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. - Successfully completes Technical Learning Center Training within one year of hire date. - Participates on Catastrophe Team when required. Duties and Responsibilities (cont'd if applicable) The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear. Capabilities - Values Diversity - Nimble Learning - Self-Development - Collaborates - Customer Focus - Information Management Skills - Cultivates Innovation - Optimizes Work Processes (IC) - Job-Specific Knowledge - Instills Trust - Ensures Accountability - Decision Quality Qualifications Minimum Educational and Experience Requirements - High School Diploma or GED and two years of claims handling experience, or equivalent required; or - High School Diploma or GED and successful completion of ERIE sponsored formal education; or - Bachelor’s Degree required. Additional Experience - Incumbent must live in territory assigned unless a change is approved by the company. - Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Designations and/or Licenses - Willingness to pursue and complete Technical Learning Center Training required. - Successful completion of AIC 33 and AIC 35 preferred. - Willingness to obtain and maintain any required licenses. - Valid driver’s license and good driving record required. Physical Requirements - Use of Personal Protective Equipment (PPE) is required for this role. - Ability to move over 50 lbs using lifting aide equipment; Often (20-50%) - Climbing/accessing heights; Rarely - Driving; Frequent (50-80%) - Lifting/Moving 0-20 lbs; Often (20-50%) - Lifting/Moving 20-50 lbs; Often (20-50%) - Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) - Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

Division or Field Office: Property & Material Damage Div Department of Position: Property Damage Dept Work from: Home within territory listed Salary Range: $56,367.00 - $90,040.00 * salary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including: - Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. - Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. - Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. - 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. - Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. - Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Exercises independent discretion or judgment in handling property claims within designated level of authority. Also responsible for servicing assigned territory and may handle litigated claims. - This is a remote, work from home position in Pennsylvania - This position will handle claims around the New Kensington area. - The selected candidate will ideally live in NW Westmoreland, NE Allegheny, Southern Armstrong, or Southern Butler County. - A company car and equipment to work from home will be provided. - The hiring manager will also consider candidates for Property Adjuster II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications. - Good time management and organization skills preferred - Ability to drive/travel regularly within the assigned territory Duties and Responsibilities - Contacts Policyholders regarding property claims within level of authority. Conducts investigations, interviews insureds and witnesses, inspects damage and prepares estimates. Evaluates and makes recommendations regarding coverage of claims. - Handles property claims within designated authority. Sets and maintains adequate reserves. Obtains and reviews reports, statements, records and related materials as required. Evaluates information to determine coverage and total value of claim. Determines payments and issues checks or declines payment as required. - Documents claim files and submits final report to file for closure. - Identifies subrogation situations and initiates appropriate action. - Services assigned territory and brings assigned claims to conclusion. - Interacts with Agents and district sales managers on matters of mutual concern. - Handles property claims involving damages or coverage. May handle litigated claims, including negotiating with plaintiff attorney, or coordinates litigation with defense counsel as required. - Develops and applies a working knowledge of estimating practices and procedures relating to the adjustment of property claims. - Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation. - Successfully completes Technical Learning Center Training within one year of hire date. - Participates on Catastrophe Team when required. Duties and Responsibilities (cont'd if applicable) The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become clear. Capabilities - Values Diversity - Nimble Learning - Self-Development - Collaborates - Customer Focus - Information Management Skills - Cultivates Innovation - Optimizes Work Processes (IC) - Job-Specific Knowledge - Instills Trust - Ensures Accountability - Decision Quality Qualifications Minimum Educational and Experience Requirements - High School Diploma or GED and two years of claims handling experience, or equivalent required; or - High School Diploma or GED and successful completion of ERIE sponsored formal education; or - Bachelor’s Degree required. Additional Experience - Incumbent must live in territory assigned unless a change is approved by the company. - Position requires incumbent to serve on catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. Designations and/or Licenses - Willingness to pursue and complete Technical Learning Center Training required. - Successful completion of AIC 33 and AIC 35 preferred. - Willingness to obtain and maintain any required licenses. - Valid driver’s license and good driving record required. Physical Requirements - Use of Personal Protective Equipment (PPE) is required for this role. - Ability to move over 50 lbs using lifting aide equipment; Often (20-50%) - Climbing/accessing heights; Rarely - Driving; Frequent (50-80%) - Lifting/Moving 0-20 lbs; Often (20-50%) - Lifting/Moving 20-50 lbs; Often (20-50%) - Manual Keying/Data Entry/inputting information/computer use; Often (20-50%) - Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)