• Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers. • Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle. • Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions. • Analyze business requirements, market strategies, and policies relating to data protection. • Manage strategic accounts collaborating with Acronis Account Managers to influence and develop sales strategies. • Facilitate customer evaluations and proof of concept activities for Acronis solutions. • Perform technical troubleshooting and secure technical wins during the pre-sales process. • Position solutions that address customer business problems and act as a technical advisor. • Conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners. • Gather technical requirements, develop cost-effective solutions, and present them to prospects. • Develop responses to RFIs & RFPs. • Assist in integrating MSPs RMM platforms with the Acronis Platform and work closely with cross-functional teams. • Understand complex customer needs and develop innovative solutions. • Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: - Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. - Continuous professional growth and leadership opportunities. - Health, wellness, and financial benefits to offer peace of mind to you and your family. - World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Presales Solutions Engineer - Network will work alongside Architects as a network expert supporting account teams, customers, and go-to-market initiatives.  The Solutions Engineer will take a consultative approach and lead discussions with clients regarding  Network platforms, understand how technology enables business, and recognize opportunities for the company.  This position is remote in the Oregon area with a Home Office setup as determined by SHI management.  Role Description - Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies. - Design and propose tailored infrastructure solutions that align with customers' business objectives. - Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information. - Provide product training and technical education to the sales team and customers. - Act as a trusted IT advisor for customers, partnering with Field Account Executives. - Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business. - Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces. - Develop solutions that fit customers’ needs and budgets through strategic planning. - Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management. - Educate and develop sales teams on technical selling, product training, services, and technology trends. Behaviors and Competencies - Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. - Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution. - Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. - Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained. - Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. - Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management. - Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions. - Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion. - Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency. - Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results. Skill Level Requirements - Strong knowledge of technical network solutions including route/switch, LAN, WAN, SD-WAN, cloud edge, virtual networking, secure access, and network visibility  - Intermediate - Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate - Expertise with similar products and solutions from other vendors such as Aruba, Juniper, HPE, Arista, etc. - Intermediate - Experience with software-defined networking technologies including SDDC, SD-WAN, SASE, SSE, etc. - Intermediate Other Requirements - Completed Bachelor’s Degree or relevant work experience required - Minimum 2 years of experience with Cisco networking products, including switches, routers, wireless, Nexus, and Meraki, and familiarity with Cisco Commerce Workspace (CCW)   - Ability to travel to SHI, Partner, and Customer Events - Advanced Certifications such as CCIE, CCNP, JNCIE, JNCIP, CASX, ACSP The estimated annual pay range for this position is $120,000 - $230,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

• Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab's AI-powered DevSecOps platform addresses the technical, regulatory, and business needs of commercial financial services customers across the full software lifecycle. • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and support for the technical components of tenders, audits, and value stream assessments. • Collaborate with Account Executives and regional sales teams across North American time zones to shape and execute account strategies that support new customer acquisition and expansion within financial services. • Build and deepen relationships with technical practitioners and business stakeholders at financial services organizations, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates. • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices in the context of financial services risk, governance, and compliance expectations. • Serve as the voice of commercial financial services customers with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap, positioning, and industry-focused solutions. • Maintain and extend your expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral tailored to financial services customers and partners. • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team supporting financial services.

• Configure, customize, and maintain Zuora Billing, including product catalog, rate plans, subscriptions, invoicing, taxation, payments, and related workflows. • Partner cross-functionally with Sales, Finance, RevOps, and Engineering to support and optimize the SaaS subscription and order-to-revenue lifecycle. • Support end-to-end order-to-revenue processes by troubleshooting issues, performing root cause analysis, and implementing sustainable solutions. • Build and maintain Zuora workflows, notifications, custom fields, data mappings, and Salesforce integrations, including data migration activities. • Participate in Agile/Scrum ceremonies and ensure system changes follow best practices, compliance standards, and internal governance requirements.