• Handle calls with a professional, empathetic tone. • Convert inquiries into booked appointments promptly. • Manage the calendar with precision, confirming appointments and ensuring zero gaps in productivity. • Collect co-pays/deductibles at the time of service. • Coordinate with the biller to resolve underpaid claims and communicate with clients regarding denials. • Act as the first point of contact for billing concerns, resolving them with emotional intelligence and clarity. • Act as the Owner's "Right Hand," anticipating needs before they arise. • Maintain constant communication regarding desk status and task progress. • Utilize QuickBooks and Google Spreadsheets to track daily office expenses, tax-related documents, and bank statements. • Implement systems to put recurring bills on autopay and streamline office workflows. • Maintain a meticulously color-coded and organized digital/physical filing system. • Monitor and respond to emails at least 3x daily, ensuring a "don't worry, I'll take care of this" level of service. • Responsible for seeing tasks through to 100% completion without being reminded.

Make a difference. Be happy. Grow your career. The Executive Assistant serves as a member of the administrative team and provides administrative assistance and support to executive leadership, including the BU Executive and their direct reports. Key Responsibilities - Proactively managing and maintaining calendars, contacts, internal systems and other needs of executive leadership - Scheduling, coordinating, and arranging meetings, including technology or physical space, between executive leadership, clients and employees (e.g. both small group and all-company meetings) - Preparing correspondence and adapting content and format based on the needs of the audience - Arranging travel for the executive leadership and preparing supporting materials for business trips - Making purchases and processing expense reports on behalf of the executive leadership team - Leading planning, communication, and execution of executive leadership events - Providing exceptional customer service to the executive leadership team - Collaborating with and supporting other members of the administrative team - Working on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary Teamwork - Fostering a team-oriented culture rooted in respect, high ethics and integrity, camaraderie, collaboration and effective communication. - Effectively getting work done by creating a team and culture of empowerment and execution. - Building strong cross-functional teams to achieve success in shared goals, understanding that multiple perspectives and talents build stronger teams and results. - Collaborating with other members of the leadership team to ensure all Nordic departments and functions work together to ensure we effectively serve our client and consultant needs, always delivering on our Nordic maxims. Skills and Experience - Bachelor’s degree or equivalent experience - Three to five years executive-level administrative support experience strongly preferred - Proficient with Microsoft Suite products, including advanced skills in PowerPoint and Word - Strong attention to detail and accuracy - Proven ability to plan, organize, prioritize, and manage competing priorities while meeting expected timelines - Excellent problem-solving skills and ability to maintain composure in stressful situations - Strong written and verbal communication, including the ability to adapt communication styles and strategies to the audience - Ability to maintain a high level of confidentiality - Ability to work independently as well as within a team environment - Basic knowledge of financial concepts - Strong attention to detail as well as ability to adapt and manage multiple priorities while meeting deadlines. - Must demonstrate and embody Nordic’s maxims. - Excellent communication skills, written and verbal. - Must be able to work independently as well as within a team environment. - Proficient with Microsoft Office products and other collaboration tools, including virtual meeting and cloud technologies. Additional Details - Ability to perform work functions at any time, including nights, weekends, and holidays - Travel up to 10% of the time - Remote position, must be located in the Greater Dallas-Fort Worth TX area required Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

• Act as a trusted right-hand partner to the CPTO — managing priorities, protecting time, and ensuring focus lands on the highest-impact work • Own communications and stakeholder management on behalf of the CPTO — fielding inbound, routing decisions, and drafting clear output across Slack, email, and documentation • Drive operational cadence across Product & Engineering — owning planning rhythms, exec forums, action tracking, and cross-functional coordination • Prepare the CPTO for every engagement — right context, right materials, right framing; never walking in cold • Identify gaps, remove blockers, and introduce lightweight structure where execution is losing momentum • Own or support special projects end-to-end — bringing structure to ambiguity and keeping deliverables on track

W Pareto Publishing zajmujemy się tworzeniem rozwiązań IT w zakresie e-mail marketingu. A teraz jeszcze budujemy coś nowego: content team skoncentrowany na rynku Investor Relations w Stanach Zjednoczonych dla dedykowanych kampanii mailingowych. Szukamy kogoś, kto pomoże nam w tym zakresie i dodatkowo wesprze naszego CEO oraz managera ds. email marketingu w codziennych operacyjnych tematach (dlatego też ta rola nazywa się Virtual Assistant). Co będziesz robić? 👩🏻‍💻 - Wsparcie managera email marketingu: research, przygotowywanie materiałów, lekka edycja angielskojęzycznych treści - Wsparcie zespołu IT: np. w komunikacji z zewnętrznymi partnerami lub researchu - Wsparcie HR / obsługa pipeline'u rekrutacyjnego: koordynacja kandydatów, umawianie rozmów z kandydatami - Komunikacja z zewnętrznymi współpracownikami przez Slack i e-mail - Weryfikowanie podstawowych faktur od partnerów - Zarządzanie kalendarzem i umawianie spotkań CEO Krótko mówiąc, szukamy kogoś, kto ogarnia, mówi dobrze po angielsku, i potrafi skutecznie korzystać z popularnych modeli językowych do optymalizacji czasu pracy. Długoterminowo widzielibyśmy dla takiej osoby ścieżkę rozwoju Project Managera. Czego oczekujemy? 👀 - Bardzo dobry angielski pisany / mówiony (C1+): dużo komunikacji z zagranicą, treści po angielsku są na porządku dziennym. - Swoboda z narzędziami: Slack, Notion, Google Calendar, Canva, Claude, i podobnymi. - Zainteresowanie AI jako narzędziem do pracy: chcemy kogoś, kto faktycznie bierze pod uwagę temat optymalizacji czasu pracy. Najpierw w kontekście swoim, potem w kontekście procesów wewnętrznych. - Lekkie pióro: Nie musisz być copywriterem, ale mogą się pojawić czasami wrzutki contentowe, przy których będziemy potrzebowali Twojej pomocy. Jeśli masz zaplecze contentowe / SEO - to jest ogromny plus! - Dostępność od poniedziałku do piątku 40 godzin: większość zespołu pracuje od 09:00 do 17:00, ale jesteśmy dosyć elastyczni. Jeśli uważasz, że taka dostępność może być trudna do osiągnięcia, to ogłoszenie może nie być dla Ciebie. Formalności 👔 - Tryb pracy: 100% zdalna - Forma współpracy: B2B / umowa zlecenia dla studentów - Wynagrodzenie: Zależne od umiejętności, ale wstępnie zakładamy widełki 4500 - 6500 zł na to stanowisko