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STAFFVIRTUAL logo
STAFFVIRTUAL

Boost productivity & profitability by outsourcing to the Philippines with STAFFVIRTUAL

Practice Manager – Executive Assistant

Executive AssistantExecutive AssistantFull TimeRemoteSeniorTeam 501-1,000Since 2009H1B No SponsorCompany SiteLinkedIn

Location

Philippines

Posted

97 days ago

Salary

0

Seniority

Senior

Professional Certificate3 yrs expEnglish

Job Description

Practice Manager – Executive Assistant

STAFFVIRTUAL

• Handle calls with a professional, empathetic tone. • Convert inquiries into booked appointments promptly. • Manage the calendar with precision, confirming appointments and ensuring zero gaps in productivity. • Collect co-pays/deductibles at the time of service. • Coordinate with the biller to resolve underpaid claims and communicate with clients regarding denials. • Act as the first point of contact for billing concerns, resolving them with emotional intelligence and clarity. • Act as the Owner's "Right Hand," anticipating needs before they arise. • Maintain constant communication regarding desk status and task progress. • Utilize QuickBooks and Google Spreadsheets to track daily office expenses, tax-related documents, and bank statements. • Implement systems to put recurring bills on autopay and streamline office workflows. • Maintain a meticulously color-coded and organized digital/physical filing system. • Monitor and respond to emails at least 3x daily, ensuring a "don't worry, I'll take care of this" level of service. • Responsible for seeing tasks through to 100% completion without being reminded.

Job Requirements

  • Minimum 3–5 years in a Medical Mental Health Office Management or High-Level Executive Assistant role.
  • Previous Mental Health experience is highly preferred
  • Advanced knowledge of QuickBooks, Google Workspace (Sheets/Docs), and Mental Health EHR software.
  • Familiarity with CPT codes Mental Health and Cardiology is a significant plus.
  • Must be highly accessible and prompt in returning calls/messages.
  • Must possess an optimistic "can-do" mentality, high emotional intelligence, and the ability to multitask in a fast-paced environment without losing your cool.

Benefits

  • Competitive compensation and benefits package
  • HMO Day 1 + FREE dependent coverage
  • De minimis and allowances
  • Attendance bonus
  • Paid time offs
  • Company-provided work setup (laptop, monitor, accessories)
  • Training, career growth, and global exposure
  • A collaborative and supportive team culture

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