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ICON plc, or simply ICON, is a global provider of outsourced development services to companies in industries like biotechnology, medical devices, and pharmaceut
Trial Operations Data Analyst
Location
Pennsylvania
Posted
48 days ago
Salary
0
Seniority
Mid Level
Job Description
Trial Operations Data Analyst
ICON plc
• Support Trial Operations data governance by performing manual stewardship review for the Trial Ops MDM domain. • Partner with Trial Ops Governance, Data Owners/Stewards, and operational stakeholders. • Improve and sustain data quality and integrity for Trial Ops master data. • Perform manual review and validation of Trial Ops MDM records against defined standards. • Triage, investigate, and resolve basic data quality issues and route complex exceptions. • Execute stewardship workflows in the designated tools ensuring requests are processed within agreed SLAs. • Document decisions and rationale for approvals/rejections/holds in alignment with Takeda governance practices. • Apply data governance policies and ensure adherence to Takeda Quality Management System. • Monitor and report on operational metrics, escalating emerging risks and proposing remediation steps. • Support data cleansing and remediation activities under the direction of the domain steward/governance lead. • Coordinate with cross-functional teams to clarify requests and prevent recurring data issues. • Contribute to continuous improvement by identifying opportunities to streamline manual review steps.
Job Requirements
- Bachelor’s degree (or international equivalent) preferred; equivalent experience considered.
- 2+ years in data stewardship/MDM/data quality or related data operations (life sciences/clinical trial ops preferred).
- Experience working in SOP/quality-controlled or regulated (GxP) environments preferred.
- Detail-oriented; quality-first and accountable.
- Sound judgment; escalates appropriately.
- Clear communicator; collaborative in a matrixed environment.
- Organized; able to meet SLAs in a high-volume workflow.
- Continuous improvement mindset.
- Working knowledge of data governance and data quality concepts.
- Ability to apply standards/rules for manual review (completeness, validity, duplicate checks).
- Proficient in Excel and collaboration tools; comfortable with ticketing/workflow and MDM systems.
- Basic reporting/metrics and strong documentation/audit-trail discipline.
- Awareness of GxP and 21 CFR Part 11 expectations.
Benefits
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
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