As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing, and verification of database data integrity. You perform administrative and follow-up tasks to support your unit’s day-to-day operations and help it meet operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process information and solve simple, everyday issues, tailoring your approach as needed. You respond to administrative and operational questions. More specifically, you will be required to: - Help carry out the unit’s operational and administrative processes - Help analyze and produce reports and statistics - Carry out administrative tasks, including data collection, entry, modification, compilation and coding. Coordinate the unit’s activities - Provide information about your line of business’s processes and procedures - Help prepare presentations and related documents - Serve as resource person for administrative and operational matters. What we offer* - Competitive salary and annual bonus - 4 weeks of flexible vacation starting in the first year - Defined benefit pension plan that provides predictable, stable income throughout retirement - Group insurance including telemedicine - Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. What you bring to the table - Trade school diploma in a related field - A minimum of two years of relevant experience - Please note that other combinations of qualifications and relevant experience may be considered - Knowledge of French is required Action oriented, Ambiguity, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability Trade Union (If applicable) FCDQ-MTL-TUAC SCD (00012) (2013-02-19 - ) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Administration (FG) Unposting Date 2026-04-29

• Process patient insurance information through the patient intake process • Ensure timely and accurate submission of insurance claims • Collect payment on outstanding patient balances • Communicate with insurance payers to ensure proper insurance coverage for our patients • Ensure timely and accurate reimbursement for dialysis services rendered at our clinics • Review and submit system setup requests to appropriate teams for accurate billing • Respond timely and accurately to payer communications • Collaborate with other revenue operations teams for seamless processes • Partner with clinics teammates to ensure timely and accurate insurance information • Help identify process changes and opportunities for continuous improvements • Maintain current patient account information • Maintain confidentiality of all company and patient information in accordance with HIPAA regulations

Posting Date 04/22/2026 2000 16th St, Denver, Colorado, 80202-5117, United States of America Position Summary The Revenue Specialist, Bulk Payor Analytics (BPA) plays a critical role in protecting enterprise revenue by identifying, influencing, and resolving systemic payor-driven credit issues at scale. Unlike traditional claims-based roles, this position operates upstream, analyzing payor behavior, negotiating resolution strategies, and partnering across Revenue Operations (ROPS), Payor Partnerships, Legal, and Compliance to eliminate credit inflow at the source. The Revenue Specialist – BPA is a specialized role within Team Sonar. Unlike traditional ROPS roles that focus on working claims one-by-one, the Bulk Payor Analytics (BPA) team is dedicated to early and ongoing identification of overpayment trends, performing root cause analysis, comprising and escalating issues to the payor or internal ROPS support teams and resolving payment misalignments in bulk. In this role, you will analyze high-volume payor trends, identify upstream issues causing credit inflow (such as rate discrepancies, contract misalignments, or rounding errors), and partner with cross-functional teams (Manestream Collections, Team Spotlight, Team Lighthouse, Registration, Government Payor Alliance (GPA), Payor Partnerships, and others) to “turn off the faucet” of incoming credits. You will move beyond transactional work to strategic problem-solving, helping to protect revenue and improve operational efficiency for the Village. Essential Duties & Responsibilities Root Cause Analysis & Trend Identification: - Deep-dive into high-volume payor data to identify credit balance trends and differentiate credits from overpayments - Analyze payor reimbursement behavior against contracts to identify discrepancies (e.g., rate errors, non-covered services, rounding issues) - Investigate the “why” behind credit inflow to determine if issues are systemic or isolated Payor & Stakeholder Negotiation: - Serve as primary ROPS representative in discussions with payor partners to negotiate resolution paths for systemic overpayment and reimbursement issues. - Present data-backed findings to payors, analysts, and internal stakeholders to drive agreement on corrective action timelines - Influence outcomes through clear articulation of root cause, financial impact, and operational feasibility, often without direct authority Collaboration & Process Improvement: - Partner closely with internal teams including Payor Partnerships, Spotlight, Manestream Collections, Legal, Compliance, Registration, and Admissions to address upstream drivers of credit inflow - Escalate systemic contract, configuration, or process issues with clear documentation, financial impact analysis, and recommended solutions - Translate analytical findings into actionable change, ensuring fixes are implemented, not just identified - Present issues on calls/meetings with key stakeholders - Develop and manage key relationships with external partners. Develop timelines and execute the action items necessary to resolve escalations - Effective and professional communication (written and verbal) with key stakeholders Bulk Resolution & Project Work/Management - Formulate and execute “bulk” resolution strategies to resolve large populations of claims at once (e.g., Bulk Processing Unit (BPU) files, bulk retractions, and bulk disputes) rather than processing claims individually - Manage multiple projects for targeted payors/financial classes (e.g., Medicare Advantage, Managed Medicaid, etc) to clear historical credit backlogs and prevent future inflow - Review and audit BPU files with high attention to detail to ensure accuracy before processing Reporting & Technical Operations - Utilize Tableau, Excel, and internal billing systems (Nautilus) to monitor inventory and track resolution progress - Maintain accurate documentation of identified trends and resolution plans - Manage payor portfolio and inventory effectively meeting commitments for both BPA specific requirements as well as for upstream/external parties Qualifications Required: High school diploma or equivalent - Strong critical thinking and problem-solving skills: Ability to look at a situation, identify patterns, and determine the best course of action. Creative thinker who embraces trying new approaches and learn from other perspectives - Intermediate Excel skills: Ability to work with data sets, filter, sort, and perform basic analysis - Attention to detail: Crucial for auditing bulk files where a single error can affect hundreds of claims. Strong written and verbal communication skills for interacting with payors and internal teams - Adaptable and agile – Able to operate in a fast-paced environment where day to day priorities can shift. Comfortable with navigating change and able to approach large change management events with positive focus - Ability to synthesize complex data into clear narratives for senior leaders and external partners - Navigate ambiguity and drive alignment across multiple stakeholders with competing priorities - Demonstrate experience influencing outcomes without direct authority - Time Management: Understands how to effectively manage their time and prioritize the correct work, meet deadlines, and self-correct when needed - Accountability: Holds themselves to high-quality standard of work and exudes a continuous-improvement mindset at all times. Self-starter with workload - Knowledge of insurance rules and regulations (Medicare Advantage, Medicaid, Commercial, etc) - Experience with DaVita revenue cycle systems (Nautilus, CAT, Reggie, etc.) - Experience reading and interpreting payor contracts and explanation of benefits (EOBs) What You Can Expect A “Community First, Company Second” Culture: We are a team that supports one another. You will join a village where we care for our patients and each other Autonomy & Impact: You will own a specific “book of business” or project scope, giving you the opportunity to drive real results that impact the bottom line Growth Opportunities: This role offers deep exposure to the analytical side of Revenue Operations, paving the way for future growth into analyst or leadership roles What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. - Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out - Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more - Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-TT1 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Wage Range for the role is $20.50 - $28.00 per hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. Make an impact — from near or far At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. The opportunity Southern New Hampshire University (SNHU) is looking for a Sr. Enterprise Operations Optimization Analyst who will lead reviews of complex, business processes across the university using established frameworks and methodologies. Reporting to the Assistant Vice President of Enterprise Operations Optimization (EOO), this role partners with department leaders across the institution. The role surfaces opportunities for creating operational efficiency, enhanced technology enablement or automation, and synthesizes those findings into clear, relevant insights. These insights inform our senior leadership decision-making. Operating with autonomy and judgement, you will complete process improvement plans and project strategies. You will collaborate with departments to participate in independent learning around current state. This learning will ensure appropriate understanding of interdependent operating environments. We require experience with data-driven process flows, enterprise data governance principles, and storage requirements, and a working knowledge of integrations and ERP system capabilities. You will help promote enterprise optimization work by supporting the execution of continuous improvement strategies and methodology adoption. This is a remote position "#LI-Remote" What you'll do: - You will facilitate and document enterprise operational business process reviews and deep-dives to document current state of critical operations across the institution. - You will participate in independent learning to ensure understanding of current state challenges and opportunities. Perform Root Cause Analyses (RCA) to help design future state processes to improve operating conditions. - You will summarize findings to help inform business owner prioritization and executive decision-making related to process optimization, workforce upskilling or technology enablement plans. - You will establish and maintain standards for qualitative and quantitative operational analysis, ensuring consistency and thoughtfulness across plans. - You will be a trusted advisor to the business and subject matter expert on continuous improvement, operational efficiency, and Lean principles. - Other responsibilities as assigned. What we're looking for: - Bachelor's degree required. - 5+ years of progressive experience in enterprise operations, strategy, consulting, or organizational effectiveness. - Demonstrated experience leading enterprise-scale assessments and influencing executive-level decisions. - Experience operating in complex, matrixed organizations. We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for. Compensation The annual pay range for this position is $77,794.00 - $124,491.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations. We expect this position to be hired in the following target hiring range $85,961.00 - $116,299.00. Exceptional benefits (because you’re exceptional) You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get: - High-quality, low-deductible medical insurance - Low to no-cost dental and vision plans - 5 weeks of paid time off (plus almost a dozen paid holidays) - Employer-funded retirement - Free tuition program - Parental leave - Mental health and wellbeing resources