About the Trust We're one of the UK’s biggest charities and we care for 2,000 miles of canals, rivers, docks and reservoirs because we believe life is better by water. We're looking for people who support our cause and want to make a difference for future generations. Could this be you? Along with our waterways we also manage museums, archives and the country's third largest collection of historic buildings, as well as the nature and wildlife that calls our canals home. All of this enables us to provide wellbeing opportunities for millions of people each year. Join Our Team: Head of Culture and Inclusion Navigate your future and lock in your career as we keep our canals open and alive Our Head of Culture and Inclusion will join our team with a specific lens on cultural transformation which is key in relation to supporting our Trust vision and strategy. This role reports directly into the People Director and will be a member of the People Leadership team having one direct report (Inclusion & Diversity Manager) Working Hours & Travel This role follows 37 hours, 5 days a week, work pattern. This is a home‑based role, with UK wide travel to key sites. Role Overview In this pivotal role, you will be responsible for turning strategy into delivered outcomes through evidence-led programmes, strong governance, and clear accountability across leaders and teams. You will measurably strengthen an inclusive, high trust culture that enables performance and wellbeing; to increase colleague voice and engagement; and to ensure your Inclusion & Diversity ambitions translate into sustained behavioural change and business impact. Key Responsibilities - Lead the development and delivery of a clear Culture & Inclusion strategy that embeds inclusion, belonging and fairness across the organisation. - Drive a culture of continuous improvement, ensuring inclusive behaviours, practices and decisions are actively reviewed, measured and evolved - Build and sustain trusted relationships with senior leaders, Boards and key stakeholders to influence inclusive leadership and organisational change. - Partner across the organisation to ensure culture and inclusion priorities are integrated into resourcing, talent, learning, performance and reward frameworks. - Operate credibly across fast paced, complex environments, balancing strategic focus with pragmatic delivery under pressure. - Champion inclusive, values led behaviours at all levels, adapting communication and influence to engage diverse audiences and workforce groups. - Use insight, data and qualitative feedback to assess cultural health and inclusion outcomes, translating findings into actionable improvement plans. - Ensure strong governance, planning and prioritisation of Culture & Inclusion initiatives to deliver impact with pace and consistency. - Act as a visible advocate for equality, diversity and inclusion, supporting leaders and teams to role‑model inclusive practices and decision-making. About You You are an experienced culture transformation lead with demonstrable proven outcomes which have driven cultural change and made significant business impact. Confident influencing at all levels, you combine commercial awareness with a passion for belonging, fairness and continuous improvement. Experience and Skill - Demonstrable evidence of building and delivering multi-year culture and inclusion and diversity roadmaps with measurable outcomes in complex organisations. - Demonstrated mastery of listening and insight methodologies, including survey design, driver analysis, segmentation and workforce lifecycle analytics, translating insight into clear, actionable priorities. - Deep expertise in inclusive leadership and systemic inclusion levers across policy, process, behaviours and environment, with a strong bias toward practical education, habit change and sustainable impact. - Proven experience designing governance frameworks, KPIs and benefits realisation measures, with regular reporting and assurance to Executive teams and Boards. - Confident and compelling communicator, able to craft simple, engaging narratives from complex data and influence effectively across senior stakeholders. - Strong credibility and lived experience working in partnership with colleague networks and communities, ensuring authentic representation, trust and meaningful engagement. Contact & Application If you would like more information or a briefing pack, please get in touch with the recruitment team at crt.recruitment@canalrivertrust.org.uk. We encourage early applications as we may close the vacancy once we receive enough suitable candidates. What We Offer This is a middle manager role with a package commensurate. Learn more: https://canalrivertrust.org.uk/about-us/work-for-us/our-benefits  Our values We care passionately for our waterways, and as importantly, for those who look after and use them. We are committed to building a diverse and inclusive workforce where everyone can thrive. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community. We want everyone to have the opportunity to perform at their best during our recruitment process. If you require any reasonable adjustments - whether for a disability, neurodiversity, or health condition - please let us know what you need and how we can support you. We’ll work with you to make any necessary changes. All of our jobs can be considered on a part time, flexible or job share basis. We operate a Guaranteed Interview Scheme for disabled applicants who meet the minimum criteria for the role. You are considered disabled under the Equality Act 2010 if you have a physical or mental impairment that has a substantial and long-term negative effect on your ability to carry out normal day-to-day activities. We recognise not everyone who is classified as disabled under the Equality Act personally identifies this way, or with this definition of disability. Please do not let this discourage you from applying under the scheme. At Canal & River Trust, we are committed to fair, transparent, and ethical recruitment practices. As part of our hiring process, we may use AI to analyse applications and support us work more efficiently. However, all hiring decisions – without exception - are made by our hiring managers. Navigate your future and lock in your career as we keep our canals open and alive. Find out more about us on our website: https://canalrivertrust.org.uk/about-us

• provide comprehensive HR support for APAC to the People team • produce employee documentation including offer letters, contracts, variations, and other related documentation • maintain employee records by updating HR Database (Sage), Peakon • manage administration for onboarding of new starters • enhance processes for onboarding, offboarding and all other employee lifecycle events • support and advise managers and employees with incoming HR queries • manage performance appraisal process • provide professional HR advice on policy and process • liaise with payroll and finance on people-related issues • understand employment law and best practices • support HR Partner in improving processes • continue building customer service culture • complete ad-hoc projects, reporting, and tasks • manage all HR operational tasks to ensure audit readiness

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Associate People Specialist Working as part of the People Business Partner team, we're passionate about the people agenda across Australia and New Zealand. Our organization is diverse, and we support teams across sales, marketing, consulting, operations and product engineering that have local, regional and global remits. Role - Working as part of the People Business Partner team, support activities across the employee life cycle, including onboarding, employee relations, engagement and talent management. - Involved in the delivery of the People strategy including HR programs and stretch projects. - Preparation of monthly reporting and analytics. - Partner with HR Centres of Excellence (Talent Acquisition, Total Rewards, Internal Mobility, Employee Relations), HR Delivery to ensure processes and initiatives are successfully implemented and effectively developed. All About You The ideal candidate for this position should: - Hold a Bachelor degree (all majors welcome to apply) - Display a high degree of initiative & agility - Energetic and enterprising individual - Passion for people and problem solving Experience And Skills Needed - Ability to work in a team and independently - Ability to multi-task in a fast-paced, deadline-driven environment - Advanced Word, Excel and PowerPoint skills - Attention to detail - Excellent verbal and written communication skills If you're eager to kick-start your career in HR and make a meaningful impact in a people-focused team, we encourage you to apply. Join Mastercard and help us create a great employee experience across Australia and New Zealand. Please note that Mastercard will not be able to sponsor employment visas for this position. You will need to have full-time working rights in Australia to qualify for this position. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

• Run day-to-day operations of the People Team. • Own projects while coordinating and prioritizing the team’s work. • Ensure People processes are consistent, efficient, compliant, and employee-centric. • Shape how policies, programs, and support show up for remote team members. • Partner with Head of People to draft, update, and roll out People policies. • Support design and execution of annual and mid-year review cycles. • Manage the team responsible for daily People operations. • Ensure compliance with employment laws and regulations. • Manage payroll process ensuring accurate, timely bi-weekly payroll. • Support M&A activity integration for seamless transitions.