• Provide administrative support to operations and management teams • Manage and update spreadsheets, databases, and operational records • Coordinate schedules, meetings, and communications • Process and track orders, invoices, and supplier information • Assist with workflow documentation and process improvements • Respond to internal and external queries in a timely manner

Title: Environmental Health Graduate Scheme - South East Location: Remote Department: Consultancy Department Consultancy Job Title Environmental Health Graduate Scheme - South East Salary £28,000 City London Job Description: The UK Environmental Health Graduate Training Academy South East | Full Time, Permanent | Start: ASAP | Competitive Salary Kick-Start Your Career in Environmental Health and become a Registered Environmental Health Practitioner with the CIEH through the Shield Safety Environmental Health Graduate Training Academy.​ Ready to launch your career in Environmental Health? Join Shield Safety, a multi-award-winning consultancy. We’re passionate about shaping the future of food safety and health and safety—and we want you to be a part of it. As a Graduate Environmental Health Practitioner (EHP), you’ll start your journey on the Pathway to Registration, receiving full support to complete your CIEH EHP Portfolio and become a Registered EHP – plus access to innovative tech, training opportunities, real-world exposure in food safety and health and safety to set you apart, and industry-leading mentors. Why Start Your Career With Us? Fast-Tracked Career Development You’ll join a structured development programme designed to support and accelerate your journey to becoming a fully registered EHP. With progression paths into roles like Team Manager or Principal Safety Consultant, your potential has no limits. ️ Get Hands-On in Food & Health and Safety Specialising in the hospitality and retail sectors, you’ll work directly with businesses across the UK, delivering safety solutions that really matter. ️ Tech That Makes You Smarter, Not Busier Our industry-leading Audit Upload Tool helps you focus on quality over paperwork—freeing you up to do the real work. Work With Big-Name Clients From Tesco and YO! Sushi to DFS and Interstate Hotels, you’ll help top-tier brands raise the bar in food and health safety. Variety Beyond the Day Job You won’t just do audits. You’ll get involved in training delivery, consultancy projects, and even industry research that helps shape the future of Environmental Health. Build Strong Industry Networks Collaborate with leading organisations like CIEH, FSA, and FSS, and stay on the cutting edge of Environmental Health policy and practice. Join an Award-Winning Team Twice named Compliance Consultancy of the Year, we’re known for doing things differently—and doing them well. ​What We’re Looking For: To be successful in this role, you should: - Have (or be close to completing) an accredited BSc or MSc in Environmental Health - Be enthusiastic about food safety and health and safety - Have strong communication skills (written and verbal) - Hold a full and valid UK driving licence What’s In It for You? We believe in investing in our people from day one. You’ll enjoy: - 33 days’ holiday (incl. Bank Holidays), increasing with service + option to buy 5 extra days - Flexible working including remote and flexi-time options - Healthcare plan covering dental, eyecare, physio, hospital stays & more - 5% employer pension contribution - Employee Assistance Programme & wellbeing app - Generous maternity/paternity leave - Ongoing training, CPD, and clear progression pathways - A bespoke induction to help you hit the ground running ​Start Making a Difference Today This is more than a graduate job—it’s a chance to launch a meaningful career in Environmental Health with a team that genuinely cares about your development. Apply now and one of our team will be in touch to talk next steps. Let’s build your future, together. About Shield Safety We’ve spent over 20 years leading the way in Food Safety and Health and Safety. Trusted by hundreds of businesses—from independents to national brands—we’re proud to make Every Day Safer. With a 90% customer retention rate and a culture of innovation, you’ll be joining a consultancy that doesn’t just meet standards—we set them.

• Create and accurately maintain merchant-facing purchase order trackers that reflect current PO status as well as other merchant and retailer specific data. • Coordinate shipments by communicating with operations, transportation companies/brokers to ensure timely load pickups of purchase orders from the ShipBob fulfillment centers. • Create accurate and compliant BOLs in accordance with retailer and GS1 standards. • Manually create/generate retailer packing slips, shipping labels, carton & pallet labels where necessary. • Arrange dock appointments for outbound shipments. • Provide retail compliance team with supporting documentation as needed for any retailer chargebacks issued to aid in the dispute process. • Escalate urgent issues timely, keeping positive merchant experience at the center of all such decisions. • Submit error-free shipment notices to the retailers. • Monitor available error reporting tools, troubleshoot defects, and escalate tech issues to appropriate internal teams. • Follow SOPs for retailer routing processes and management of retailer TMS (transport management system) and ensure timely routing as per guidelines. • Collaborate with on-site B2B leads to ensure purchase orders shipment windows are adhered to and any site inquiries are resolved immediately. • Build relationships with Implementation, product and operations teams to ensure a positive business impact. • Create paid request tickets as necessary to bill for services. • Attend stand up meetings with high volume B2B sites as necessary to relay defects and drive operational excellence. • This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. • Additional duties and responsibilities as assigned by Manager, Success Operations.

• Run the day-to-day client experience and operational backbone of a premium agency business • Own operational delivery across a portfolio of the agency's clients • Host live classes and answer customer emails and DMs • Handle inbound leads and build systems for client's operations • Operate within each client's business as if you were staff