• Improve execution efficiency and consistency across the product organization. • Enable progress on high impact initiatives by strengthening coordination, prioritization, and accountability. • Drive cross functional coordination across product initiatives involving Product, Engineering, Design, and other partners. • Help establish and reinforce prioritization, planning, and execution discipline. • Track and manage key initiatives, ensuring momentum, clarity of ownership, and follow through. • Support the product organization’s change and transformation efforts through targeted, time bound assignments. • Identify friction, dependency, or execution gaps and help teams remove blockers. • Act as a trusted partner to product leadership on operational clarity and progress management.

This is a temporary, Florida-based remote position with an estimated duration of 14-15 weeks, ending on 07/31. *Citizens First Bank is a division of Seacoast Bank. This position is for Citizens First Bank branded locations* About the Organization: Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991.  “We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way.” -Founder Harold Schwartz.  Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties.  Citizens First Bank: A Five Star Bank where hospitality meets finance. About the Position: Citizens First Bank is hiring a Temporary Loan Operations Representative to join our Loan Operations Department!  The Loan Operations Representative is responsible for accurately entering, reviewing, and maintaining loan data within internal systems. The Loan Operations Representative closely monitors loan files throughout the processing cycle to ensure all documents are properly completed, verified, and aligned with organizational policies and federal and state regulatory requirements. Key Responsibilities of the Loan Operations Representative: 1. Provide assistance to loan customers by telephone, in person, email, or mail 2. Maintain accurate records of all communication with loan customers 3. Complete daily tasks as assigned 4. Verify data entry from previous day and input data from current day’s activity 5. Prepare loan files for imaging and verify the loan maintenance is imaged 6. Represents the company in an efficient and businesslike manner Loan Operations Representative Requirements: Minimum: - High school diploma or equivalent required plus one to two years related experience in lending, banking or related environment. - Must have ability to read & comprehend simple instructions, correspondence, financial and legal language & written interoffice memos. - Must be detail oriented. - Ability to apply concepts of basic business math. Must have the ability to calculate figures and amounts such as discounts, interest, penalties, late fees, commissions, proportions and percentages. - Must have computer skills including working knowledge of Microsoft Office (Outlook, Word and Excel), use of calculator, fax and copy machines, and other office equipment Preferred: - Bachelor degree plus two years of clerical experience in lending or in a related-banking environment. Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities. Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: WHY CHOOSE US? Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW: (Job Summary) This is a people manager position reporting to the Senior Director, DCS Data and Systems Operations. This position leads and develops a team responsible for supporting all core DCS systems ensuring they operate reliably, efficiently and in alignment with mission needs. The role ensures that DCS technology configurations and processes are effectively planned, managed, and optimized to support operational readiness, program effectiveness, and organizational objectives. This position partners with cross-function stakeholders throughout the solution lifecycle to ensure systems effective support all DCS mission functions. WHERE YOUR CAREER IS A FORCE FOR GOOD: (Responsibilities) - Direct the short and long-term business applications strategies applying technical expertise for specific business applications, technology, and software quality management. - Direct DCS technology best practices, techniques and methods. Research, analyze and apply emerging trends to projects and operations. - Oversee system modification/change requests and releases ensuring changes meet DCS's technology needs. - Monitor and track business technology project portfolio including deliverables, timelines, and resources. - Monitor business application, performance metrics, capability and compliance to optimize operations and ensure systems support business needs. - Manage a team including hiring, training, coaching, evaluating and managing performance. Manage resource allocations and coordinate staff assignments. - Evaluate proposals, support BSI and HSIT with vendor relationships and the preparation of project estimates. - Partner with DCS stakeholders to develop a strategic plan to implement the technology vision. Work closely with DCS stakeholders to analyze the current and future direction of technology to meet business goals. Develop project/portfolio performance metrics to monitor business value over time. - Monitor in all phases of the solution lifecycle and work closely with DCS, BSI and HSIT stakeholders on DCS systems implementation. Ensure a technical solution meets the requirements of DCS. - Facilitate problem resolution between IT and the business, as needed. Represent, champion, and balance DCS interests with BSI and HSIT. - Steward of data decisions, literacy, and governance for Disaster Cycle Services. WHAT YOU NEED TO SUCCEED: (Qualifications) - Education: Bachelor's degree required. - Experience: Minimum 7 years of related experience or equivalent combination of education and related experience required. - Management Experience: 5 years of management experience. - Skills & Abilities: Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Effective Management skills. Ability to plan strategy and drive results. Ability to work on a team. - Travel: Travel may be required. * Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted). Physical Requirements: Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Compensation: The starting salary range for this position is $118,000. - $128,000. This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded. *This role is not eligible for relocation assistance. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. BENEFITS FOR YOU: We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn. • Medical, Dental, & Vision Plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on type of job and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

• Break down and systemise all areas of the business, including patient journey, sterilisation processes, lab workflows, clinical workflows, administrative workflows, training and onboarding, and education/events operations, by converting them into clear, structured, and repeatable systems that remove reliance on individuals, memory, or informal knowledge • Ensure all workflows are role-specific, step-by-step, trigger-based, easy to execute without thinking, and linked to SOPs and AI-assisted tools • Work directly with key team members • Schedule and lead workflow discovery sessions • Ask detailed and proactive questions • Extract real processes, including edge cases • Identify gaps, inefficiencies, and dependencies • Take strong initiative and actively drive the process forward • Convert extracted information into workflow maps, including step-by-step sequences, decision points, dependencies, and role ownership • Develop SOPs (Standard Operating Procedures), ensuring each SOP includes purpose, trigger, responsible role, clear step-by-step instructions, tools required, quality checks, and error handling • Produce and maintain formats including written SOPs, visual workflows, linked video references, and AI knowledge files • Recommend a system based on requirement (top suggestions are Asana, Trello, Clickup, Notion, Vikunja) and translate workflows into automated systems including task templates, subtasks, dependencies, due dates, automations, role assignments, and recurring workflows • Ensure that when a workflow is triggered, all required tasks are automatically generated with no manual thinking • Develop a structured training system: recommend platforms for hosting SOP videos, link training materials to workflows, and ensure consistent onboarding across all roles • Create a training matrix that includes role-based competencies, required SOP completion, skill tracking, feedback loops, testing, and reconfirming trained knowledge and skills are accurate periodically • Create organisational structure by mapping all roles, defining responsibilities, assigning workflow ownership, and building an organisational chart, with the goal that any role can be replaced with minimal disruption. • Test and optimise workflows by running them in real scenarios, identifying issues and gaps, refining and simplifying processes, and continuously improving systems, with responsibility not just for documentation but ensuring systems work in practice. • Meet communication expectations by proactively scheduling calls, following up consistently, extracting missing information, and driving progress and timelines, as this is a highly proactive role, not a passive one.