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A tapestry is made of many threads woven into one story. So are we. Our global house of brands unites the magic of Coach and Kate Spade New York. By intertwining different people and ideas, we push ourselves in our work, pull out the unexpected in what we create, and expand the bounds of possibility. Our brands were created by dreamers who were determined to turn ideas into icons and, with passion, made it happen. We’ve grown by finding people similarly dedicated to the dream all over the world. We hold ourselves to high standards in every material, process, and person that plays a part in our work, and we embrace difference by design because diverse perspectives are at the heart of creativity. We find brilliance in the intersections—of beauty and function, of heritage and innovation, of accessibility and aspiration—which is how we break through with magic and logic in our culture and our craft. The result is that we stand taller together. Tapestry elevates the best in our people and brands. We use our collective strengths to move our customers and empower our communities, to make the fashion industry sustainable, and to build a house that’s equitable, inclusive, and diverse. Individually, our brands are iconic. Together, we can stretch what’s possible.
COACH-店铺经理-东莞万象滨海购物村
Location
China
Posted
34 days ago
Salary
0
Seniority
Senior
Job Description
COACH-店铺经理-东莞万象滨海购物村
Tapestry - Coach and Kate Spade
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 作为门店经理,你是商店的心跳——以目标为导向,推动绩效,创造反映Coach品牌的难忘客户体验。您为包容的协作文化定下了基调,并使您的团队能够在快节奏的零售环境中超越预期 。 您以身作则,通过辅导与发展激发团队潜能,确保每一次客户互动都能深化其对品牌的情感联结。您的领导力不仅推动销售与盈利,更营造出一个活力充沛的门店文化——在这里,卓越服务与卓越业绩相辅相成。 主要职责: - 全面带领门店取得成功,推动全渠道销售、盈利能力与人效提升。 - 执行战略性业务计划,同时敏锐响应不断变化的客户需求与本地市场趋势。 - 倡导“服务至上”的文化,通过个性化客户关系管理(Clienteling)与卓越服务标准,打造非凡体验。 - 以同理心、紧迫感和专业态度高效处理客户关切。 - 激励、辅导并培养一支多元、高绩效的团队,使其在协作与成果中持续成长。 - 设定清晰目标,提供有建设性的反馈,并积极认可个人与团队的成就。 - 招募、入职并保留契合 Coach 品牌价值观的顶尖人才。 - 全面负责日常运营,包括库存管理、薪资安排及防损工作。 - 确保视觉陈列与店铺形象符合品牌标准,激发顾客灵感与购买欲。 - 优化人员配置与排班,灵活应对业务需求,保障无缝服务体验。 - 营造热情、包容的工作环境,让每位团队成员都感受到被重视与赋能。 - 与团队、同级管理者及总部伙伴高效沟通,确保目标与举措高度对齐。 - 作为品牌大使,在门店及社区中积极代表 Coach 的形象与价值。 任职要求 - 开拓销售份额并提升顾客服务 - 确保店铺提供优质顾客服务 - 与区域经理合作,计划和完成销售目标 - 提供员工培训与发展计划 - 管理货存并保持准确货存记录 - 减低损耗量 - 确保所有人力资源记录准确按时完成 - 能辨别外部因素及发展趋势并根据变化作出策略性调整 - 确保店铺达到符合公司标准的服务环境 任职资格: 本科及以上学历 8年及以上零售经验,其中5年及以上的零售管理经验,任职于中高 端消费品牌尤佳 具备专业操守和杰出的领导才能 出色的协调组织能力和团队建设能力 出色的战略性思维和解决问题的能力 良好的英语沟通能力 工作时间:需能根据业务需求灵活安排工作时间,包括晚间、周末、销售旺季及客流高峰日(包括但不限于公共假期 )。 注:本文件仅作为岗位职责与要求的示例,不构成对所有绩效要求的完整列举。
Benefits
- 401(K), 401(K) matching, Adoption Assistance, Commuter benefits, Company equity, Company-sponsored outings, Company sponsored family events, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Diversity manifesto, Volunteer in local community, Employee stock purchase plan, Family medical leave, Fitness stipend, Flexible Spending Account (FSA), Flexible work schedule, Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Open door policy, Life insurance, Charitable contribution matching, Mentorship program, Paid volunteer time, Online course subscriptions available, Open office floor plan, Paid holidays, Pair programming, Paid sick days, Partners with nonprofits, Performance bonus, Pet insurance, Promote from within, Lunch and learns, Return-to-work program post parental leave, Team based strategic planning, OKR operational model, Team workouts, Tuition reimbursement, Mandated unconscious bias training, Vision insurance, Wellness programs, Mental health benefits, Home-office stipend for remote employees, Diversity employee resource groups, Hiring practices that promote diversity, Employee resource groups, Employee-led culture committees, Hybrid work model, Summer hours, Employee awards, Diversity recruitment program, Pay transparency, Transgender health care benefits, Wellness days, Meditation space, Mother's room, Apprenticeship programs
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