Tapestry - Coach and Kate Spade

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. Key Responsibilities - Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards. - Build lasting client relationships through personalized styling, product expertise, and fashion advice. - Drive sales through cross-selling, upselling, and tailored recommendations. - Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases. - Develop and execute personal sales plans; meet or exceed individual and team KPIs. - Source new customers, maintain relationships, and follow up to close sales. - Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs. - Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards. - Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures. - Process transactions efficiently (purchases, returns, exchanges, online pickups). - Support inventory cycles: receive shipments, stock shelves, and manage product movement. - Assist teammates in functional areas as required. - Foster a collaborative, trust-based environment; encourage team performance. - Participate in brand initiatives, training programs, and inclusion activities. - Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor. Required Qualifications - 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered - Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets. - Strong English proficiency. - Ability to work in a fast-paced environment. - Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred) - Strong English language proficiency. (for EU) Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).   Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom. Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com Visit Tapestry, Inc. Base Pay Range $15.00-$24.25Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations. Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. Key Responsibilities - Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards. - Build lasting client relationships through personalized styling, product expertise, and fashion advice. - Drive sales through cross-selling, upselling, and tailored recommendations. - Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases. - Develop and execute personal sales plans; meet or exceed individual and team KPIs. - Source new customers, maintain relationships, and follow up to close sales. - Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs. - Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards. - Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures. - Process transactions efficiently (purchases, returns, exchanges, online pickups). - Support inventory cycles: receive shipments, stock shelves, and manage product movement. - Assist teammates in functional areas as required. - Foster a collaborative, trust-based environment; encourage team performance. - Participate in brand initiatives, training programs, and inclusion activities. - Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor. Required Qualifications - 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered - Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets. - Ability to work at a fast pace, lift 25 lb regularly (up to 50 lb occasionally), climb, bend, kneel, and maneuver sales floor and stockroom. - Strong English proficiency. - Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred) - Ability to work in a fast-paced environment, - Strong English language proficiency. (for EU) Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).   Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom. Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com Visit Tapestry, Inc. Base Pay Range $15.00-$19.50Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations. Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. Primary Purpose: The District Manager leads and drives all aspects of the Retail business for the district including customer service, clienteling, sales, team development and operations. In addition, the District Manager will ensure the modern luxury store experience is consistent in the locations within the district and partner with our buying team to provide insights on our customers and competition in the market. The District Manager is accountable to ensure the standards and values of the Coach brand are implemented with the highest level of quality and excellence. Through inspiring presence and ability to motivate teams at all levels, the District Manager will play a significant leadership role. The District Manager will cover 12 Coach Retail stores and will be based in Chicago. The successful individual will possess... · Leadership - Develops store management team within district to deliver outstanding customer experiences in all stores - Manages with integrity, honesty, fairness, and knowledge, promoting the culture, values, and vision of Coach - Plans, identifies, communicates, and delegates key responsibilities and practices to store management team to ensure smooth flow of operations within district - Reviews store environments and key business indicators within district to identify problems, concerns, and opportunities for improvement, and provides coaching to store management team to take action and achiever operational goals · Customer Focus - Ensure the highest level of customer service is being provided in area stores - Work with Multi-Managers / Store Managers to achieve and exceed sales goals - Recognize and motivate best sellers and superb customer service, while serving as a role model for both · Staff Development & Teambuilding - Interview, screen, hire, coach, and counsel Multi-Managers / Store Managers (and Associate Managers, if appropriate) in accordance with Coach policies - Delegate duties and responsibilities to foster a sense of ownership among Multi-Managers / Store Managers, and to increase efficiency of store operations - Ensure consistent management, operational practices and customer service in all stores in area - Implement Coach training programs; hold regular staff meetings, and initiate on-the-job training; supervise and train management team to develop their managerial skills · Merchandise Management - Ensure stores present merchandise in a manner that will maximize sales and achieve optimum merchandise turn, and are reflective of Coach corporate direction. Work in partnership with store management and retail merchandising, planning, and allocation - Stay current on product range and educate staff on competitors’ products offerings - Oversee maintenance of accurate inventory records - Funnel product improvement ideas and feedback to corporate The accomplished individual will possess... · 10+ years prior experience in a comparable retail environment, including 3+ years as a multi-store manager; or previous Coach management experience as a multi-store manager; comination of education and experience will be considered · Must demonstrate the ability to effectively communicate important issues related to Market to Coach Sr. Management, and partner on solutions · Pro-active problem solver – ability to assess an issue and develop action steps for resolution · Demonstrated ability to think broadly, considering all perspectives on issues, and reaching logical conclusions that best serve Coach as a whole Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com Visit Tapestry, Inc. Base Pay Range $140,000.00-$185,000.00 Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. The Senior Sales Associate contributes to achieving store goals in sales, productivity, and service by utilising Coach selling skills, and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering a service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded. Key Responsibilities: - Understand how individual productivity impacts the store - Behave like a brand ambassador - Model sales behaviors taught in company sales training programmes, including omni channel sales and virtual selling services - Maintain high energy on the sales floor - Consistently achieve sales goals - Able to work with multiple customers simultaneously - Consistently anticipate and meet customers’ needs - Service all customers according to the Coach Experience standards - Participate as a team member and encourage team to meet and exceed performance standards - Contribute towards building a team culture in which everyone can show up as themselves and feel seen and heard - Champion company initiatives and supports management decisions, owning and driving outstanding customer service - Demonstrate professional ethics Requirements: - Previous management experience in a luxury retail service environment preferable. A combination of education and experience will be considered - Possess current knowledge of fashion trends and competition in the marketplace - Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets. - Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements - Ability to work a flexible schedule to meet the needs of the business, including weekends and public holidays - Eager to learn techniques for live stream shopping, introduce products, demonstrating features/benefits and work with the social selling team to make short videos in front of the camera - Social media knowledge and have a keen understanding of trends on social media platforms - Customer Data Acquisition- Actively engage customers in signing up to Brand marketing & clienteling communications to drive repeat purchase and loyalty - Ability to work in a fast-paced environment, - Strong English language proficiency. (for EU) Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).   Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. Key Responsibilities - Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards. - Build lasting client relationships through personalized styling, product expertise, and fashion advice. - Drive sales through cross-selling, upselling, and tailored recommendations. - Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases. - Develop and execute personal sales plans; meet or exceed individual and team KPIs. - Source new customers, maintain relationships, and follow up to close sales. - Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs. - Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards. - Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures. - Process transactions efficiently (purchases, returns, exchanges, online pickups). - Support inventory cycles: receive shipments, stock shelves, and manage product movement. - Assist teammates in functional areas as required. - Foster a collaborative, trust-based environment; encourage team performance. - Participate in brand initiatives, training programs, and inclusion activities. - Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor. Required Qualifications - 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered - Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets. - Strong English proficiency. - Ability to work in a fast-paced environment. - Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred) - Strong English language proficiency. (for EU) Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).   Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. 作为门店经理，你是商店的心跳——以目标为导向，推动绩效，创造反映Coach品牌的难忘客户体验。您为包容的协作文化定下了基调，并使您的团队能够在快节奏的零售环境中超越预期 。 您以身作则，通过辅导与发展激发团队潜能，确保每一次客户互动都能深化其对品牌的情感联结。您的领导力不仅推动销售与盈利，更营造出一个活力充沛的门店文化——在这里，卓越服务与卓越业绩相辅相成。 主要职责： - 全面带领门店取得成功，推动全渠道销售、盈利能力与人效提升。 - 执行战略性业务计划，同时敏锐响应不断变化的客户需求与本地市场趋势。 - 倡导“服务至上”的文化，通过个性化客户关系管理（Clienteling）与卓越服务标准，打造非凡体验。 - 以同理心、紧迫感和专业态度高效处理客户关切。 - 激励、辅导并培养一支多元、高绩效的团队，使其在协作与成果中持续成长。 - 设定清晰目标，提供有建设性的反馈，并积极认可个人与团队的成就。 - 招募、入职并保留契合 Coach 品牌价值观的顶尖人才。 - 全面负责日常运营，包括库存管理、薪资安排及防损工作。 - 确保视觉陈列与店铺形象符合品牌标准，激发顾客灵感与购买欲。 - 优化人员配置与排班，灵活应对业务需求，保障无缝服务体验。 - 营造热情、包容的工作环境，让每位团队成员都感受到被重视与赋能。 - 与团队、同级管理者及总部伙伴高效沟通，确保目标与举措高度对齐。 - 作为品牌大使，在门店及社区中积极代表 Coach 的形象与价值。 任职要求 - 开拓销售份额并提升顾客服务 - 确保店铺提供优质顾客服务 - 与区域经理合作，计划和完成销售目标 - 提供员工培训与发展计划 - 管理货存并保持准确货存记录 - 减低损耗量 - 确保所有人力资源记录准确按时完成 - 能辨别外部因素及发展趋势并根据变化作出策略性调整 - 确保店铺达到符合公司标准的服务环境 任职资格： 本科及以上学历 8年及以上零售经验，其中5年及以上的零售管理经验，任职于中高 端消费品牌尤佳 具备专业操守和杰出的领导才能 出色的协调组织能力和团队建设能力 出色的战略性思维和解决问题的能力 良好的英语沟通能力 工作时间：需能根据业务需求灵活安排工作时间，包括晚间、周末、销售旺季及客流高峰日（包括但不限于公共假期 ）。 注：本文件仅作为岗位职责与要求的示例，不构成对所有绩效要求的完整列举。

Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach and Kate Spade New York. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible. Primary Purpose: Brand Ambassadors bring Tapestry’s iconic brands to life in department stores by championing our values, supporting key business goals and delivering exceptional customer service. We’re hiring a Brand Ambassador for Galeries Lafayette in Paris. In this role, you’ll report to the Senior Regional Brand Ambassador and partner closely with Tapestry teams, store leadership, and shopfloor colleagues to drive brand visibility, growth, and overall performance. Please note, this is a part-time (24 hours per week) 12-month contract.  The successful individual will leverage their proficiency in Retail Customer Service to:  - Deliver a seamless, elevated customer experience by leveraging brand training, tools, and resources to uphold exceptional service standards - Proactively develop clienteling strategies and in-store event ideas, and support and co-host activations that drive engagement and sales - Build strong partnerships with local retail teams to gain insights into customer profiles and emerging opportunities. Attend brand events to deepen market knowledge and align with key business priorities - Track and analyse store performance against targets and present actionable plans to the Senior Regional Brand Ambassador when needed. Regularly monitor trade results to ensure alignment with expectations - Identify growth opportunities by observing in-store activity, including new activations, local events, and omni-channel engagement strategies - Build strong relationships with department store management to improve brand visibility and customer loyalty - Execute visual merchandising guidelines and ensure new season collections are prominently displayed and aligned with delivery schedules - Apply visual merchandising guidelines effectively during markdown periods, maintaining consistency with regional visual standards and ensuring a cohesive brand presentation - Cultivate a strong relationship with the Regional Visual Merchandising Manager and share regular visual updates - Manage product deliveries and replenishment and ensure back-of-house areas are clean, organised, and well-maintained. Escalate any operational concerns to the Senior Regional Brand Ambassador - Complete trade reports promptly, ensuring key product insights and callouts are communicated clearly and efficiently to the Senior Regional Brand Ambassador and Wholesale Sales team - Collaborate with the Senior Regional Brand Ambassador to coordinate effective shopfloor coverage, ensuring optimal staffing levels to support business needs and customer experience The accomplished individual will possess: - Minimum of two years’ experience in a retail environment, with a proven track record of delivering results - Available to work varied hours as required, including evenings, weekends, and bank holidays - Familiarity with department store operations, including customer service, merchandising, and sales strategies - Strong communication, organisational, and analytical skills - Knowledge of current industry trends and the ability to apply insights to enhance business outcomes - Highly self-motivated, with a strategic mindset and a proactive approach to business development - Collaborative team player, passionate about contributing to a positive team culture and achieving shared goals What Tapestry can offer you:  - Health insurance - Multi-brand discount up to 50% off Coach & Kate Spade New York - Meal vouchers - Transport allowance - Employee Assistance Programme - Housing contributions - Death & disability insurance - 1 Paid Volunteering Day per year and opportunities to volunteer with global projects - Learning & development opportunities - Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council Our Competencies for All Employees - Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. - Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. - Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. - Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. - Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. - Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. - Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc. at http://www.tapestry.com/ What Tapestry can offer you: - Option to finish early on a Friday (Flex Fridays) - 1 Paid Volunteering Day per year and opportunities to volunteer with global projects - Learning & Development opportunities - Internal mobility & career progression - Regular Social Events - Seasonal & Cultural - Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council - Multi brand discount up to 50% off – Coach and Kate Spade - Free 24/7 support for family building, fertility and menopause with Maven - Employee Assistance Program At Tapestry, we are committed to building a diverse & inclusive workforce. We know that having a wide range of perspectives and experiences makes us more innovative and brings us closer to our consumers. If you are interested in this role but do not believe you meet all the set criteria, that’s ok. We are happy to work with individuals who have the drive, passion, agility and willingness to learn. So, take a chance and apply; you may just be who we are looking for. We would be delighted to hear from you. Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc.

Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story. At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach and Kate Spade New York. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible. Primary Purpose: The Regional Brand Ambassador is responsible for representing the Coach brand across key department store locations in Germany, with a primary base at Galeria Kaufhof Frankfurt. The role will spend an average of 3–4 days per week on the shop floor in Frankfurt and will provide support to additional locations in Düsseldorf and Stuttgart as required.   Please note, this is a full-time (40 hours per week) 12-month contract.    The successful individual will leverage their proficiency in Retail Customer Service to:  - Deliver high service standards that meets or exceeds customers’ expectations by utilising Coach selling and service training tools and resources - Contribute ideas for clienteling and in‑store events, helping to plan and support activities that increase customer engagement and drive sales - Monitor and analyse store performance against targets and ensure KPIs are achieved - Create and present action plans to the Senior Regional Brand Ambassador to address performance gaps and opportunities - Drive brand education across all stores and share best practices to improve product knowledge and customer acquisition - Identify and recommend in‑store activations and local event opportunities that strengthen brand visibility - Build strong relationships with the Europe Wholesale Sales team to support overall brand growth - Execute visual merchandising guidelines and ensure new season products are well‑presented and set up on time with deliveries. Ensure visual standards are consistent during markdown periods and the concessions maintain a strong and cohesive branded look - Partner with the Regional Visual Merchandising Manager and share regular visual updates to ensure the spaces align with floor plans - Manage product deliveries and stock replenishment, keeping back‑of‑house areas clean, organised, and well‑maintained. Report operational issues to the Senior Regional Brand Ambassador as needed - Complete trade reports on time and communicate key product insights and updates to the Senior Regional Brand Ambassador and Wholesale Sales team - Plan effective shopfloor coverage in partnership with the Senior Regional Brand Ambassador   The accomplished individual will possess: - In-depth knowledge of the retail environment and a minimum of 2 years retail experience  - German verbal communication skills required - Ability to travel within Germany to visit allocated stores  - Flexible to work evenings, weekends & public holidays  - Understanding of working within a department store  - Excellent communication, leadership, organisational and analytical skills  - Strong knowledge of industry trends - Self-motivated with the ability to strategize to help develop their business  - A passionate team player with the ability to work well with others    What Tapestry can offer you:  - Multi-brand discount up to 50% off Coach & Kate Spade New York - Employee Assistance Program - Free 24/7 support for family building, fertility and menopause with Maven - 1 Paid Volunteering Day per year and opportunities to volunteer with global projects - Learning & Development opportunities - Internal mobility & career progression - Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council At Tapestry, we are committed to building a diverse & inclusive workforce. We know that having a wide range of perspectives and experiences makes us more innovative and brings us closer to our consumers. If you are interested in this role but do not believe you meet all the set criteria, that’s ok. We are happy to work with individuals who have the drive, passion, agility and willingness to learn. So, take a chance and apply; you may just be who we are looking for. We would be delighted to hear from you. Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. What Tapestry can offer you: - Option to finish early on a Friday (Flex Fridays) - 1 Paid Volunteering Day per year and opportunities to volunteer with global projects - Learning & Development opportunities - Internal mobility & career progression - Regular Social Events - Seasonal & Cultural - Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council - Multi brand discount up to 50% off – Coach and Kate Spade - Free 24/7 support for family building, fertility and menopause with Maven - Employee Assistance Program At Tapestry, we are committed to building a diverse & inclusive workforce. We know that having a wide range of perspectives and experiences makes us more innovative and brings us closer to our consumers. If you are interested in this role but do not believe you meet all the set criteria, that’s ok. We are happy to work with individuals who have the drive, passion, agility and willingness to learn. So, take a chance and apply; you may just be who we are looking for. We would be delighted to hear from you. Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Tapestry, Inc.

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. Key Responsibilities - Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards. - Build lasting client relationships through personalized styling, product expertise, and fashion advice. - Drive sales through cross-selling, upselling, and tailored recommendations. - Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases. - Develop and execute personal sales plans; meet or exceed individual and team KPIs. - Source new customers, maintain relationships, and follow up to close sales. - Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs. - Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards. - Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures. - Process transactions efficiently (purchases, returns, exchanges, online pickups). - Support inventory cycles: receive shipments, stock shelves, and manage product movement. - Assist teammates in functional areas as required. - Foster a collaborative, trust-based environment; encourage team performance. - Participate in brand initiatives, training programs, and inclusion activities. - Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor. Required Qualifications - 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered - Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets. - Strong English proficiency. - Ability to work in a fast-paced environment. - Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred) - Strong English language proficiency. (for EU) Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).   Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue. Key Responsibilities - Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards. - Build lasting client relationships through personalized styling, product expertise, and fashion advice. - Drive sales through cross-selling, upselling, and tailored recommendations. - Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases. - Develop and execute personal sales plans; meet or exceed individual and team KPIs. - Source new customers, maintain relationships, and follow up to close sales. - Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs. - Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards. - Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures. - Process transactions efficiently (purchases, returns, exchanges, online pickups). - Support inventory cycles: receive shipments, stock shelves, and manage product movement. - Assist teammates in functional areas as required. - Foster a collaborative, trust-based environment; encourage team performance. - Participate in brand initiatives, training programs, and inclusion activities. - Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor. Required Qualifications - 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered - Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets. - Strong English proficiency. - Ability to work in a fast-paced environment. - Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred) - Strong English language proficiency. (for EU) Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).   Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements. Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom. Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for All People Managers Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans. Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team. Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com Visit Tapestry, Inc. Base Pay Range $15.00-$24.25Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations. Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.