• Own and maintain CRM data integrity, structure, and accuracy • Standardize pipeline stages, lead tracking, and attribution logic • Manage large datasets (10,000–50,000+ records), including cleaning and auditing • Improve CRM workflows and automation to reduce manual work • Build and maintain dashboards tracking: Leads, Conversions CPL (Cost Per Lead), CPA (Cost Per Acquisition) ROI by channel and conversion cycle time • Deliver weekly performance reports with insights and recommendations • Own marketing attribution across all channels • Proactively identify underperforming campaigns and optimize performance • Coordinate outbound campaigns (cold calling, SMS, RVM, direct mail, referrals) • Manage lead lists, segmentation, and CRM data flows • Track campaign performance and continuously improving processes • Support LinkedIn and email outreach initiatives • Manage and oversee a remote team (VAs, cold callers, lead managers) • Run weekly KPI meetings and track performance metrics • Identify operational bottlenecks and implement solutions • Act as the main operational point of contact for leadership • Build and maintain SOPs for all repeatable processes • Own and manage ClickUp (or similar tools) for task and workflow management • Implement automation (Zapier, ClickUp, etc.) to improve efficiency • Ensure scalable onboarding processes for new hires

• Own and maintain CRM data integrity, structure, and accuracy • Standardize pipeline stages, lead tracking, and attribution logic • Manage large datasets (10,000–50,000+ records), including cleaning and auditing • Improve CRM workflows and automation to reduce manual work • Build and maintain dashboards tracking: Leads, Conversions CPL (Cost Per Lead), CPA (Cost Per Acquisition) ROI by channel and conversion cycle time • Deliver weekly performance reports with insights and recommendations • Own marketing attribution across all channels • Proactively identify underperforming campaigns and optimize performance • Coordinate outbound campaigns (cold calling, SMS, RVM, direct mail, referrals) • Manage and oversee a remote team (VAs, cold callers, lead managers) • Act as the main operational point of contact for leadership • Build and maintain SOPs for all repeatable processes

• Own and maintain CRM data integrity, structure, and accuracy • Standardize pipeline stages, lead tracking, and attribution logic • Manage large datasets (10,000–50,000+ records), including cleaning and auditing • Improve CRM workflows and automation to reduce manual work • Build and maintain dashboards tracking: Leads, Conversions CPL (Cost Per Lead), CPA (Cost Per Acquisition) ROI by channel and conversion cycle time • Deliver weekly performance reports with insights and recommendations • Own marketing attribution across all channels • Proactively identify underperforming campaigns and optimize performance • Coordinate outbound campaigns (cold calling, SMS, RVM, direct mail, referrals) • Manage lead lists, segmentation, and CRM data flows • Track campaign performance and continuously improving processes • Manage and oversee a remote team (VAs, cold callers, lead managers) • Run weekly KPI meetings and track performance metrics • Identify operational bottlenecks and implement solutions • Act as the main operational point of contact for leadership • Support performance reviews and proactively address underperformance • Build and maintain SOPs for all repeatable processes • Own and manage ClickUp (or similar tools) for task and workflow management • Implement automation (Zapier, ClickUp, etc.) to improve efficiency • Ensure scalable onboarding processes for new hires

Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. At Atlassian, we are on a mission to reinvent B2B selling. We have built a fast-growing, multi-billion business by focusing relentlessly on building products that delight our customers and removing friction to drive sales and adoption. Do you enjoy working in a fast-paced environment, look to solve challenging problems and are motivated to implement innovative ways to do things better? You'll thrive if you are highly organized, driven, a self-starter, analytical and have a strong attention to detail. If so, continue reading. This highly visible role will be a strategic partner to our Senior Sales Leadership, helping us deliver in period performance and scale for tomorrow. This role will support EMEA Account Executive (AE) teams, partnering closely with the applicable leaders to drive operational excellence and accelerate revenue growth. The ideal candidate will thrive in a high-growth, collaborative environment, blend operational rigor with a deep understanding of enterprise SaaS go-to-market motions, and bridge from business intelligence analyst up to the C-suite. Responsibilities - Field partnership & insights Serve as trusted partner for Sales leaders in our high touch businesses, helping drive revenue performance, operational rigor, and strategic insights to power accelerated performance. The specific high touch areas of focus are EMEA Enterprise and Mid-Market AE teams.. - Forecasting & pipeline management Assist Sales to continuously improve their sales forecasting and pipeline management practices under our Sales Franchise operating model, partnering with regional team leaders to drive accountability and predictability. - Coverage, target and capacity planning Lead annual planning cycles for our high touch sales teams, ensuring equitable coverage, alignment to strategic priorities, and support for scalable growth. - Sales process design & optimization Be a key leader in driving the adoption of franchised global sales practices to drive consistency and effectiveness across regions and allow for scale with automation. Identify areas of friction and lead initiatives to improve rep productivity and funnel metrics. Support the Sales Franchise team in defining and rolling out new practices. Consistently look for opportunities to implement AI and automation to drive improvements and efficiencies with Sales Operations or for the benefit of our sales teams. - Sales excellence evangelism Partner with Central Operations, Analytics, Systems and Sales Enablement teams to assess, standardize, implement, and optimize Sales processes, people and technology to deliver revenue growth. Qualifications - 10+ years of experience in Sales Operations or Revenue Operations - Proven success supporting velocity B2B Sales Operations - Deep expertise in sales planning, forecasting, analytics, and process design - Strong business acumen and executive presence, with the ability to influence cross-functional stakeholders and executive leadership - Experience managing or partnering closely with systems and data teams - Proficiency with Salesforce, Tableau, Google Sheets, and other GTM tools - English language proficiency (written and verbal) Preferred Qualifications - Experience operating in a public company or pre-IPO scale-up environment - MBA or relevant advanced degree or experience - Familiarity with MEDPICC, Challenger, or other enterprise sales methodologies Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .