Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. Values Here are our Company Values and we’d love to have individuals who can be a culture add to our team! What We Offer - Permanently Remote - Pay wired directly to your bank account - $50 Monthly Stipend - Annual Bonus - Performance-based bonuses - Flexible PTO - Enjoy company time off during some of the major US and PH Holidays - Company-issued Device - Career fast track for performers and internal mobility - Learn from a team of Stanford, MIT, Google and Harvard alumni Grow With Us Grow With Us Workstream is looking for an Operations Manager for Global Data Operations. In this role, you will lead the most critical data-gathering initiative for Workstream’s robotics division. You will partner closely with the Recruiting and People Ops teams to drive high-volume participant acquisition, while taking direct ownership of the ongoing management and data output quality of hundreds of participants helping robots "learn" how to interact with the world. Your goal is to ensure we hit our weekly footage targets while maintaining 100% compliance with data quality standards. Team Management & Leadership - Lead and mentor a large, distributed team of Video Data Contributors and potentially a small team of Team Leads or Quality Auditors. - Conduct weekly "Office Hours" and Q&A sessions to troubleshoot contributor issues and provide feedback on recording techniques. - Monitor contributor engagement and retention, implementing strategies to reduce churn in a month-to-month contract environment. High-Volume Recruitment & Onboarding - Collaborate with the Recruiting team as they manage the top-of-funnel screening; you will provide the technical criteria to help them identify candidates with the right hardware and attention to detail. - Partner with People Ops to facilitate a seamless onboarding transition, ensuring that once hired, contributors complete onboarding and are immediately integrated into your filming and data protocols. - Coordinate with the Recruiting team on the verification of equipment (head-straps and camera specs) to ensure every new participant is project-ready. Data Quality & Feedback Loop - Quality Assurance: Lead a team of reviewers to audit footage for "usability" (hand/arm movement vs. idle activities). - Continuous Improvement: Update the "Guidelines Presentation" and training materials based on common failure points in the footage (e.g., poor lighting or incorrect camera angles). - Technical Troubleshooting: Act as the final escalation point for hardware compatibility issues or Google Drive upload failures. Financial & Compliance Oversight - Manage the complex tiered compensation structure (initial period vs. subsequent approved footage) and bonus payouts. - Partner with Finance/Payroll to ensure all monthly payments via Deel are accurate and submitted within payout cycles. - Ensure strict adherence to data privacy and compliance guidelines, ensuring no personal information is captured in the uploaded data. Who You Are - Management: 6+ years in Operations Management, specifically leading distributed or "gig" workforces. - Global Operations: Experience managing teams across the Philippines and the US, including understanding the cultural and logistical differences in both markets. - Analytical Mindset: Ability to look at "Unusable Footage" data and pinpoint exactly where the training or the recruitment filter is failing. Preferred Qualifications - Experience in AI Data Labeling or Computer Vision data collection. - Experience with hardware logistics (inventorying and shipping head-straps or smartphones). - A background in BPO Management or Marketplace Operations (e.g., Uber, DoorDash, TaskRabbit). Why This Role? This isn't just a standard operations role; you are building the foundation for the future of robotics. You will manage a truly global operation that bridges the gap between high-volume data collection and high-level AI research. Know More About Workstream - https://www.workstream.us/blog/funding-series-b - https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/ - https://techbuzz.news/buzzworthy-august-27-2021/ Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals.

• You are accountable for how work gets done across the company. That spans three connected areas: Process design and improvement. • You will map how work currently happens across every team, identify where it is slow, broken, or duplicated, and redesign it. • You will oversee their automation — eliminating manual effort, connecting disconnected tools, and building the integrations that make work happen without people having to chase it. • You will ensure that every team's data flows into a single, reliable source of truth, and that leadership has real-time visibility into company performance through dashboards and automated reporting. • You will own the human side of every improvement — the training, the communications, the rollout planning, and the tracking of whether new ways of working have genuinely embedded. • You will work with leadership for the evaluation and implementation of major business systems across the company, including the CRM, inventory management, and digital asset management platforms we are currently in the process of selecting.

Business Operations Associate- REMOTE 6 -Contract (Possible Extension or Conversion) Job Description We are seeking a dedicated and organized Business Operations Associate to join our team and provide essential administrative support. This role involves collecting invoices, entering billing information for client accounts, and ensuring timely and accurate payment processes. The ideal candidate will be a proactive team player who can motivate and hold team members accountable while managing customer accounts effectively. Responsibilities - Manage customer accounts, including invoicing, collections, PO tracking, customer service, and resolving outstanding issues. - Respond to inquiries about payment discrepancies and provide necessary data to assist management with account-specific decisions. - Manage client accounts receivable aging. - Audit account-specific reports to ensure accurate billing and client information. - Manage customer-specific reporting as needed. Essential Skills - Experience in invoicing, billing, and collections. - Strong data entry skills with attention to detail. - Customer service mindset. - Proficiency in MS Office Suite, particularly Excel with skills in V-Lookup and Pivot Table basics. Additional Skills & Qualifications - 2+ years of relevant experience or a Bachelor’s degree. - Resourcefulness and ability to build cross-functional relationships. - Self-driven and able to set and meet deadlines without micromanagement. - Excellent communication skills. - Ability to problem-solve and understand the root cause of issues. - Enjoyment of working with numbers and spreadsheets. Work Environment This is a fully remote position, with working hours from 8am to 5pm, Monday through Friday. Preferably located in the Troy, MI area or Illinois area. The company culture emphasizes teamwork, development, and assisting others, making it an ideal place for those who thrive in a collaborative environment. Job Type & LocationThis is a Contract position based out of Troy, MI. Pay and BenefitsThe pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 30, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

• Serve as a liaison between business teams and technical teams to support day-to-day CRM operations • Gather, analyze, and document business requirements; translate them into technical specifications and user stories • Partner closely with development teams to implement enhancements and support ongoing Salesforce functionality • Support and optimize Salesforce CRM and Experience Cloud (customer-facing applications), including a new customer portal initiative • Drive continuous improvement of existing processes, workflows, and system capabilities • Manage multiple functional areas within Salesforce, working alongside other analysts who own different components (e.g., core Salesforce vs. other platforms) • Facilitate conversations with stakeholders, ask probing questions, and dive deep into system and process challenges • Ensure alignment between business processes and how systems are configured and utilized