This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves performing systems analysis and providing support and guidance to end-users for company applications and administration systems. Acts as a liaison between internal business staff, IT technical teams, and vendors to evaluate business needs and drive system solutions to support business strategies and objectives. Qualifications - Bachelor's Degree in related field or equivalent experience - 2-4 years’ programming, systems analysis, or business analysis experience for Business Systems Analyst II - 4-6 years' programming, systems analysis, or business analysis experience for Sr. Business Systems Analyst - 7 years of related experience in programming, systems analysis, or business analysis for Lead Business Systems Analyst - LOMA courses; Master’s degree preferred - Experience with process mapping/process documentation preferred - Proven analytical and problem-solving experience preferred - Configuration experience with Enterprise applications preferred - Vast knowledge of insurance preferred - Programming or SQL Experience preferred Requirements - Strong knowledge of all business system analysis tools, processes, methodologies, and standards for business requirements information gathering, analysis, and documentation - Understanding of application design and system configuration - Understanding of project management methodologies - Basic understanding of SQL for extracting and analyzing data and troubleshooting issues - Advanced problem-solving and analytical skills - Strong written and verbal communication skills, as well as meeting facilitation skills - Ability to effectively convey complex and detailed technical information - Excellent organizational skills and ability to work independently - Ability to develop skills in multiple technical environments and grasp business processes - Ability to build relationships and collaborate with internal partners and vendors Benefits - A culture that values employees and celebrates, empowers, and inspires a diverse workforce - Outstanding and affordable benefits package - PTO provided at date of hire - 11 paid holidays - 401(k) with up to 6% match; fully vested from day 1 - Remote opportunities with company-provided equipment - Team-oriented, collaborative group of peers - Career advancement opportunities - Tuition Reimbursement - Employee Assistance Program - Inclusion Council and Employee Resource Groups - Recharge Days and Volunteer Time Off

About the job We are seeking a Business Analyst / QA Intern to support our product development teams by assisting with requirements documentation, user story creation, and quality assurance testing. This is an excellent opportunity for someone looking to gain hands-on experience in software product development while learning from experienced professionals. This internship offers exposure to real client projects and the chance to work alongside an experienced team that excels at building high-quality products for clients at scale. This position reports to a Product Owner or Development Team Lead. Qualifications Essential skills: - Strong written and verbal communication skills - Detail-oriented mindset with excellent organizational abilities - Basic understanding of software development processes - Ability to learn quickly and adapt to new tools and processes - Comfortable working in collaborative team environments Helpful skills: - Familiarity with Jira or similar project management tools - Basic understanding of Agile/Scrum methodologies - Exposure to software testing concepts - Experience with Microsoft Office Suite or Google Workspace - Coursework or projects related to business analysis, information systems, or computer science Key Responsibilities include: - Assist in gathering requirements from stakeholders and documenting them clearly - Help create and refine user stories and acceptance criteria in Jira - Support manual testing efforts by executing test cases and documenting results - Log defects with clear descriptions and steps to reproduce - Participate in team meetings and sprint ceremonies - Collaborate with developers, designers, and product managers to understand project goals - Assist with data analysis and reporting as needed - Shadow experienced team members to learn best practices in business analysis and quality assurance We're looking for someone who: - Is currently pursuing or recently completed a Bachelor's degree in Business, Communication, Information Systems, Computer Science, or a related field - Has a genuine interest in technology and software development - Demonstrates strong problem-solving abilities - Can work independently with guidance and take initiative - Is eager to learn and grow professionally - Can commit to 3+ month duration What you'll gain: - Real-world experience working on enterprise software projects - Mentorship from experienced product owners, developers, and QE engineers - Exposure to modern development tools and methodologies - Understanding of the full software development lifecycle - Professional network within the technology consulting industry - Potential for future full-time opportunities based on performance Time Commitment: Bellwood is open to a part or full time capacity commitment ranging from 25-35 hrs/wk Travel Requirements: This is a remote internship with no required travel. Compensation: This is a paid internship position. Company Description Bellwood is a dynamic Product Development Consultancy. We're a team of developers, designers, product analysts and entrepreneurs that companies turn to when they want to take a software product from conception to creation and beyond. Our Mission Bellwood seeks to be and be known as the most trusted partner to build and scale software products. Our Core Values - We Embrace Your Goals - We Own our Commitments - We Succeed through Empathy - We Take the Next Step Join our tight-knit team of skilled builders to leverage your talents and grow your skills. We are looking forward to meeting with you!

• Work mode: 100% remote • Contract type: freelancer / contractor • Contract Length: 9 months • Initiate, Plan, Control, Execute, and Close project deliverables following company-prescribed process to ensure business objectives are met within the Post Sales Salesforce space. • Participate in implementation/enhancement projects for Salesforce using Agile methodologies • Partner with process owners and business users on requirements and practices • Play a key role in the entire project lifecycle from requirements to go-live • Gather and document user stories using interviews, requirements workshops, site visits, business process flows, use cases, and scenarios. • Provide knowledge, guidance and industry best practices towards solution design on the Salesforce platform • Work with architects and developers to transform requirements into Salesforce features • Participate in unit testing and system integration testing to validate development meets business requirements • Prepare for user acceptances testing by writing test scripts and organizing test data for end users. • Lead user acceptances testing events including managing/documenting bugs and enhancements resulting from testing • Coordinate between development team and end users for bug retesting and resolution • Prepare and provide demos as required to business process owners and other key stakeholders • Support Project Managers with identifying risks, issues, and overall status updates • Collaborate with other IT teams across the company including ERP, Security, BI, Master Data Management, etc.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an experienced Workforce Management & Insights Lead to strengthen and mature our Workforce Management function. This is a leadership role with hands-on accountability. - Lead a small team of Workforce Management Analysts - Own workforce analytics, forecasting, operational governance, and decision-ready reporting across a complex service delivery environment - Translate workforce data into meaningful insight for senior leaders - Ensure staffing aligns with service demand, funding constraints, industrial requirements, and workforce wellbeing - Balance operational oversight with analytical depth Qualifications - Tertiary qualification in Data Analytics, Business Analytics, Workforce Planning, Finance or similar - Demonstrated workforce management/analytics experience in a 24/7 or service delivery environment - Experience leading and developing small analytical or operational teams - Strong capability in forecasting, capacity planning, and workforce cost modelling - Advanced experience developing dashboards using Power BI (or equivalent BI tools) - Strong stakeholder engagement skills and the ability to translate data into practical insight - Experience in health, mental health, not-for-profit, or other 24/7 environments will be highly regarded Requirements - Leading and developing a small WFM team within a shared capability model - Delivering accurate, timely workforce dashboards and reporting (Power BI or equivalent) - Workforce forecasting, capacity modelling, and labour cost analysis - Operational oversight of rostering, leave management, and workforce governance - Strengthening data integrity, compliance controls, and reporting standards - Partnering with Service Delivery, Finance, HR and IT to improve systems and processes Benefits - Permanent full-time position - Working from home - Salary Packaging benefits available