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Ryan Specialty logo
Ryan Specialty

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities.

AVP – Claims Operations

OperationsOperationsFull TimeRemoteLeadTeam 1,001-5,000Since 2010H1B SponsorCompany SiteLinkedIn

Location

Kansas + 1 moreAll locations: Kansas | Missouri

Posted

54 days ago

Salary

$112K - $140K / year

Seniority

Lead

Bachelor Degree6 yrs expEnglish

Job Description

AVP – Claims Operations

Ryan Specialty

• Develops and oversees the implementation of strategic plans and initiatives for the claim advocacy team, optimizes claim resolution outcomes and enhances client satisfaction. • Leads the team of Claims Advocacy Specialists, provides direction and mentorship to ensure effective claims handling. • Manages escalations of complex claims issues, provides guidance, and delivers resolution. • Collaborates with senior management to formulate and execute strategic initiatives that deliver organizational growth, enhance profitability, and maintain a competitive edge in the market. • Fosters and nurtures strong relationships with key clients, insurance carriers, and industry stakeholders. • Leads collaborative efforts with underwriters, legal counsel, and senior management to devise and execute innovative strategies for claims management and risk mitigation. • Represents business interests in complex negotiations with insurance carriers, clients, and other stakeholders while ensuring regulatory compliance. • Conducts regular performance assessments, audits, and evaluations to gauge team effectiveness, identifies areas for improvement and implements corrective measures as needed. • Spearheads initiatives aimed at bolstering operational efficiency, streamlines claim handling procedures, and optimizes resource allocation within the claim advocacy team. • Stays abreast of industry trends, regulatory shifts, and emerging risks to proactively identify opportunities for refining processes and adapting claims advocacy strategies.

Job Requirements

  • 6+ years of experience in the Insurance Claims Processing and advocacy
  • Associate in Claims (AIC) or Certified Claims Professional (CCP) preferred
  • Bachelor’s degree; Finance, Legal, Business Administration preferred
  • Any other related discipline or commensurate work experience considered

Benefits

  • paid time off for company holidays
  • vacation
  • sick and personal days
  • paid parental leave
  • mental health services and more

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