• Oversee the business and operational performance of 5–15 veterinary hospitals within an assigned region. • Serve as a strategic partner to hospital leadership, ensuring excellence in patient care, staff development, and financial outcomes. • Primary liaison between veterinary practices and the Innovetive Support Center, helping to drive operational improvements. • Implement corporate initiatives and support sustainable growth across your portfolio.

Location: Fully Remote Department: Operations Reports to: Chief Executive Officer About Us We are a fast-growing cybersecurity startup helping MSPs and mid-market organizations secure endpoints, enforce configuration compliance, and mitigate modern cyber threats at scale. Senteon is focused on delivering innovative solutions to secure critical business infrastructure. We prioritize a proactive security culture, operational excellence, and continuous innovation. Our channel motion is intentionally early and intentionally protected. This role exists to build it the right way. Position Overview This is Senteon’s first full-time channel hire. You will be responsible for building a producing channel motion from near-zero, not managing an existing one. The foundational mechanics are in place: deal registration, payment processing, and a PRM are live. What does not yet exist is an active partner ecosystem generating consistent revenue. This role requires a builder and operator mindset, strong independence, and the ability to create structure where none yet exists. You will be expected to define partner profiles, recruit the right partners, enable them to sell effectively, and document everything so the channel can scale beyond you. A strong candidate will bring an existing network of partners they can activate early and will be comfortable working without immediate validation or volume. Key Responsibilities Core Components - You will build Senteon’s channel program from the ground up, starting with partner recruitment and early activation - Identify and recruit the right types of partners based on ICP fit and selling behavior - Leverage existing relationships to generate early channel-sourced pipeline - Personally support early partner deals through co-selling and enablement - Define and document channel processes including onboarding, enablement, deal registration, and lifecycle management - Establish clear partner success criteria and leading indicators before revenue scales - Maintain accurate partner data, activity, and pipeline tracking in the PRM and CRM - Act as the internal voice of the partner ecosystem, feeding insights back into Sales, Product, and Customer Success - Prepare the channel function to scale by creating repeatable playbooks and documentation Partner Recruitment & Development • Identify, recruit, and onboard new channel partners • Develop partner business plans and revenue targets • Build strong relationships with partner stakeholders Partner Enablement • Deliver onboarding and training programs • Equip partners with tools and resources • Provide sales enablement and collateral Revenue Generation • Drive pipeline and revenue through partners • Collaborate on joint opportunities • Track partner performance against targets Go-to-Market Collaboration • Execute joint campaigns and events • Support partner-led initiatives • Align with product teams on feedback Channel Program Management • Refine and scale partner program • Track partner performance • Ensure compliance with agreements Reporting & Operations • Maintain CRM data (Hubspot CRM) • Report on pipeline and revenue • Forecast channel performance Qualifications: Required: • 5+ years in channel sales or partnerships • Proven partner revenue growth experience • Strong relationship and negotiation skills • Experience with VARs, MSSPs, or channel ecosystems • Cross-functional collaboration skills Preferred: • Cybersecurity or enterprise SaaS experience • Familiarity with partner programs • Hubspot and partner portal experience What Success Looks Like: • Growth in partner-driven revenue • Strong partner ecosystem • Successful partner recruitment • Effective co-selling motions • Achievement of pipeline and revenue targets Compensation & Benefits (California-Compliant Disclosure): Salary Range: This position has an on-target earnings (OTE) of $300,000, consisting of: - Base Salary: $100,000 annually - Variable Compensation (MBO): $200,000 annually - Additional incentives may apply This range represents a good faith estimate. Final compensation depends on experience, skills, and location. Benefits: May include medical, dental, vision, 401(k), paid time off, and other programs. Equal Opportunity Employer: We are an equal opportunity employer and do not discriminate based on protected characteristics. Additional Information: We do not consider salary history in hiring decisions. Applicants may request additional compensation details during the hiring process.

• Lead and complete customer third-party assessments. • Contribute to the development and maintenance of RFI management software with a focus on knowledge base structure, answers, and change management processes. Ensure the software is used effectively to support the RFI process. • Recommend and implement improvements to RFI processes to increase efficiency. • Evaluate requirements and complexity, manage and submit using various formats such as Excel, portals, and documents. • Gather input from subject matter experts within the organization for new questions or requirements. Collaborate with experts to ensure accurate responses. • Prioritize daily tasks and manage multiple assessments to meet deadlines. • Work closely with Sales, Subject Matter Experts, and customers regarding the time plan and progress. • Maintain clear and consistent communication to ensure alignment and timely completion. • Act as the voice of the customer internally, advocating for their needs and expectations. Challenge the organization to meet customer expectations and drive improvements where gaps are identified.

🚨 Urgent Hiring — Applications are reviewed on a rolling basis. The selection process may take up to 4 weeks, but early applicants are strongly encouraged. Ready to Scale a High-Performing Product Launch Engine? At Hadley Designs, we are rapidly scaling and are seeking a Operations Specialist to lead and manage the effectiveness of our product launch engine. This role is critical to our growth, sitting at the intersection of cross-functional teams, systems, and leadership. You will ensure that priorities are clear, decisions are made efficiently, and execution remains on track as we continue to grow. In this role, you will be a key execution partner to our Chief Creative Officer (CCO) and work closely with functional leads across the organization to ensure that product launches happen on time, with precision, and in alignment with the company’s strategic objectives. If you thrive in a fast-paced, high-impact environment and have a passion for improving systems and processes, this is an exciting opportunity to make a tangible difference in how we launch products at Hadley Designs. About Hadley Designs Hadley Designs is a family-founded brand redefining early education through creativity and purpose. We design screen-free, beautifully crafted learning tools that help parents and teachers make learning fun, engaging, and meaningful for children. Every product is hand-drawn and teacher-designed, ensuring that we are creating experiences that foster confidence and connection. Our Mission: We design screen-free products that parents can trust to help their children learn, grow, and reach their full potential. Our products replace noise and distraction with connection, curiosity, and real learning. Our Vision: We will build the most trusted children’s brand in the world, shaping how families learn, connect, and grow. Our products will be so widely used and passed down that generations of children will grow up learning from them and choose them again for their own families. Role Overview As the Operations Specialist, you will own the reliability, clarity, and execution of the product engine. You will lead the coordination of cross-functional teams to ensure that product launches happen on time, with high quality, and with clear communication across teams. The role requires a strong judgment—knowing when to drive decisions independently, when to align stakeholders, and when to escalate issues with clear recommendations. This is not a task-only project management role. It requires the ability to proactively identify risks, resolve blockers, and implement process improvements that strengthen execution over time. Your Core Focus - Ownership of Product Launches: Lead cross-functional product launch initiatives from planning through execution, ensuring that all work is completed on time and at the highest quality. - Collaboration and Alignment: Partner closely with the CCO and functional leads to ensure alignment on priorities, sequencing, and tradeoffs. - Launch Readiness and Execution: Ensure the launch process is streamlined and organized, and that all deliverables are coordinated and meet expectations. - Process Improvement: Continuously identify opportunities for process improvements that increase efficiency and enhance execution. What You’ll Do - Project Planning and Management: Own and manage project plans, dependencies, and timelines across teams to ensure that every product launch is executed efficiently and on schedule. - Team Coordination: Drive regular check-ins with teams to align efforts, surface risks, and resolve blockers. - Documentation and Tools Management: Maintain and ensure the accuracy of project management tools such as ClickUp, Airtable, and Box. - Leadership Communication: Provide clear, concise updates to leadership on project status, potential risks, and next steps to keep the entire organization aligned. - Execution Leadership: Serve as the trusted execution partner to leadership, ensuring that work moves forward without delays or miscommunications. How Success Is Measured - On-Time Product Launches: Launches consistently delivered on or ahead of schedule. - Launch Readiness: Ensuring all product initiatives are well-structured with minimal preventable errors at launch. - Project Visibility: High confidence in project visibility and data accuracy, ensuring leaders have real-time insights into the status of key initiatives. - Process Efficiency: Demonstrable improvements in process efficiency, leading to smoother launches over time.