Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Adventist Health Roseville is seeking an Epic‑Certified EHR Systems Analyst II for a full‑time, day‑shift position. This is a remote role with up to 25% travel, as needed. An active Epic Willow Inpatient certification is required, along with end‑to‑end implementation experience. A clinical background is strongly preferred. Performs various duties relating to information systems applications including the design, build, implementation, support, and testing of computer software and related processes. Works with project and support teams to ensure appropriate development, training, support, and evaluation of major computer applications. Job Requirements: Education and Work Experience: - Associate's/Technical Degree or equivalent combination of education/related experience: Required - Bachelor’s Degree or equivalent combination of education/related experience: Preferred - Three healthcare IT application/technical experience or equivalent: Required - Two years’ applicable Epic application experience: Preferred Licenses/Certifications: - Epic Certification/Accreditation in area of responsibility: Required Essential Functions: - Maintains moderately complex system software utilizing established standards and departmental protocols, to meet user requests/specifications. Evaluates user requests for special enhancements to system software. Works with customers to gather specifications for the purchase, development, and installation of system software. Maintains service level agreements with various end-user departments and enterprise business units. - Coordinates analysis of documentation and workflows in departments, and designs/redesigns system components to support appropriate workflows. Assists in analyzing existing methods and developing alternatives to increase operations and production efficiency. Performs a needs assessment for complex workflows, customers, and/or clinical/revenue areas. Analyzes and documents reporting needs of end users. Identifies potential process and/or department-specific risks and assists in strategies to mitigate or resolve them. - Develops and follows project work plans. Leads project meetings and works cooperatively with team members to coordinate assigned duties with the overall program and related projects. Researches, documents, and facilitates resolution to issues reported by end-users. Tests system software per checklist guidelines and participates in the development of test scenarios. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. - Presents training to a variety of audiences. Ensures that system documentation is current and available to the customer and that customers are educated as to where to find it. Assesses how users are progressing with their use of system applications and assists with optimization training to further develop user proficiency, efficiency, and satisfaction. Leads optimization activities to ensure staff effectively use the systems. - Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times. - Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Role Description This is a remote position. We are seeking a detail-oriented Facets Migration Analyst to support data migration and transformation initiatives within the healthcare payer environment. This role focuses on executing data conversion strategies, including mapping, validation, and reconciliation, to ensure accurate and auditable migration of CMS program data into the Facets platform. - Support data migration and conversion efforts for Facets implementations and transformation projects - Perform data mapping, validation, and reconciliation to ensure data accuracy and completeness - Analyze source and target data structures, including Facets data tables - Develop and execute SQL queries for data extraction, validation, and issue resolution - Identify data discrepancies and support remediation efforts - Collaborate with business, technical, and vendor teams to ensure successful data migration - Participate in testing activities, including system integration testing (SIT) and user acceptance testing (UAT) - Document data mapping rules, processes, and validation results for audit and compliance purposes - Assist in maintaining data integrity across systems during migration activities Qualifications - Minimum of 5 years of hands-on experience with the Facets platform - At least 3 years of experience supporting Facets transformation projects with a focus on data migration - Proficiency in at least three Facets modules, including Practitioner or Membership - Experience working with Facets version 25.1 or newer - Strong knowledge of Facets data tables and data movement processes - Technical proficiency in SQL and SQL Server Management Studio (SSMS) - Experience performing data mapping, validation, and reconciliation - Excellent communication skills, both written and verbal

Role Description We’re seeking a Technical Analyst to join our team. This role has a preference to be located in the Greater Atlanta Metro, but a fully remote candidate will be considered with the right skillset. How You'll Make an Impact: - Deliver a high-quality client experience by serving as the primary point of contact for support inquiries and issue resolution. - Resolve client complaints and troubleshoot product issues via phone, email, and support cases. - Submit, assign, and manage support cases, ensuring timely follow-up and clear communication with clients. - Monitor the support portal and keep clients informed on the status and resolution of their cases. - Prioritize incoming requests effectively to meet service level expectations and business needs. - Guide clients through solutions, particularly in cases of user error or knowledge gaps. - Handle high volumes of calls and support tickets using internal systems and tools. - Collaborate with team leads and cross-functional partners to ensure consistent, high-quality customer service. - Accurately document and manage call and email records within the support portal. - Route or transfer clients to the appropriate internal departments when needed. - Escalate high-priority issues to the support team to ensure rapid resolution. - Conduct basic issue research and troubleshooting prior to case assignment. - Provide web portal training and ongoing support to clients. - Communicate case resolution clearly and effectively to clients. - Perform other duties as assigned. Qualifications - Deliver a high-quality client experience by serving as the primary point of contact for support inquiries and issue resolution. - Resolve client complaints and troubleshoot product issues via phone, email, and support cases. - Submit, assign, and manage support cases, ensuring timely follow-up and clear communication with clients. - Monitor the support portal and keep clients informed on the status and resolution of their cases. - Prioritize incoming requests effectively to meet service level expectations and business needs. - Guide clients through solutions, particularly in cases of user error or knowledge gaps. - Handle high volumes of calls and support tickets using internal systems and tools. - Collaborate with team leads and cross-functional partners to ensure consistent, high-quality customer service. - Accurately document and manage call and email records within the support portal. - Route or transfer clients to the appropriate internal departments when needed. - Escalate high-priority issues to the support team to ensure rapid resolution. - Conduct basic issue research and troubleshooting prior to case assignment. - Provide web portal training and ongoing support to clients. - Communicate case resolution clearly and effectively to clients. - Perform other duties as assigned. Requirements - Act with purpose, focus, and accountability. - Collaborate across teams and communicate clearly. - Keep innovating and automate what slows you down. A Note on Travel - Traveling up to 5% may be required. Benefits - The hourly range for this role is $23-$30 per hour. - Final compensation depends on experience, skills, and location. - Medical, dental, and vision coverage. - Company-paid life and disability insurance. - HSA with employer contributions. - Employee Assistance Program (EAP). - 401(k) with company match. - Unlimited PTO, 10 paid holidays, and paid parental leave. Equal Opportunity at Relatient We’re building a team as diverse as the communities we serve. Relatient is proud to be an equal opportunity employer. If you need accommodation during the application process, just let us know. Ready to Join Relatient? If you’re looking for work that matters and a team that makes it count, we'd love to hear from you! To join our team, you must live in one of the following states where we’re authorized to hire: - Alabama - Arkansas - Florida - Georgia - Indiana - Kentucky - Missouri - New Jersey - North Carolina - Ohio - Oklahoma - South Carolina - Tennessee - Texas

Role Description As an Agent Oversight Analyst, you will be coordinating the agent oversight program at WUIB in alignment with other WU entities and Agents throughout New Zealand. Key responsibilities include: - Provides AML/CTF Compliance support to new and existing Agents of Western Union and its affiliates. - Identifies if agents have developed and implemented an effective AML/CTF Compliance program as they apply to Money Services Businesses. - Provides analysis on improving internal controls and AML Compliance programs for Agents. - Provides back office support to Agent Oversight processes. - Follows up on Agents who have certain areas of improvement identified in their AML/CTF Compliance programs by the GFO front office. - Assists with specific projects assigned by Management. Qualifications - Minimum 3 years’ experience in the Compliance field. - Bachelor’s or master’s Degree preferred. - Excellent written and verbal communication skills. - Strong analytical and problem-solving skills. - Proven ability to analyze, utilize industry standards, and employ sound judgment regarding the status of an agent's compliance program. - Excellent multi-tasking ability. - Demonstrated interpersonal and customer service skills. Requirements - Work Shift: No specific office location; align with manager on in-person collaboration opportunities. Benefits - Access to short-term incentives. - Multiple health insurance options. - Accident and life insurance. - Access to best-in-class development platforms. - New Zealand specific benefits include: - 20 days of leave. - Parental Leave. - Health and Wellness Program. - Referral program. Other Details As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address to process the assessments. If you have any questions, you may reach out to careers@westernunion.com . We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.