Role Description As a Field Service Specialist, you'll install, maintain, and troubleshoot material handling and automation equipment at customer sites. This is a hands-on, problem-solving role where no two days look the same—you'll be working directly with customers, diagnosing issues, and ensuring systems perform at the highest level. - Travel to customer sites (~50%) to install, service, and support automation equipment (occasional weekends may apply) - Work hands-on with dimensioning systems, barcode scanners, labeling systems, and conveying equipment - Read and interpret mechanical drawings, schematics, and technical documentation to support assembly and troubleshooting - Diagnose issues and implement solutions to keep systems running efficiently - Train customers and partners on equipment use, preventative maintenance, and basic repairs - Build strong customer relationships by delivering responsive, high-quality service - Identify opportunities for Service Level Agreements (SLAs) based on customer needs - Accurately document work, parts, and service history in internal systems - Support installations, maintenance, and service projects as needed - Take on additional responsibilities as needed to support the team and customers Qualifications - Hands-on mechanical aptitude and ability to troubleshoot equipment - Ability to read and interpret schematics and technical documentation - Strong problem-solving skills and ability to work independently after training - Solid communication skills and ability to work directly with customers - Comfortable managing multiple projects and shifting priorities - Basic to moderate computer skills (Microsoft Office and system configuration/troubleshooting) - High attention to detail and strong organizational skills Requirements - 2–3 years of mechanical and/or electrical experience (preferred) - Experience with automation, material handling, or similar equipment (preferred) - Technical training or education (vocational school, technical college, etc.) (preferred) - Previous field service or customer-facing experience (preferred) - High school degree or equivalent - Relevant technical training or hands-on experience is a plus Benefits - $32–$35/hour + full benefits (health, dental, vision, 401k) - Employee ownership (ESOP) – you're not just an employee, you're an owner - Opportunities for professional development and career growth - A collaborative and supportive work environment

Role Description Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. The Field Service Technician (FST) is primarily engaged in completing preventive maintenance tasks on Varian Medical Systems (VMS) linear accelerator and imaging systems, ensuring that our customers’ equipment operates efficiently. The Hardware FST is responsible for performing preventative maintenance on all designated VMS equipment according to instructions and company guidelines. Each FST operates in a designated field service region and represents VMS. Job Role: - Proactively perform specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment outside of normal business hours per documented procedures. - Manage time and maintain a daily/weekly schedule to effectively perform preventative maintenance on systems throughout the service region. - Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives or leadership. - Maintain administrative duties, which includes timely completion and submission of field service work orders and expense reports along with management of consignment (parts) and other required documentation according to VMS procedures. - Communicate required follow up actions to primary assigned representative. Qualifications - Excellent time management and professional communication skills both internal to Varian and externally to customers. - Ability to develop and maintain strong customer relationships through utilization of strong written, verbal, and interpersonal communication skills. - Frequent use and application of technical documentation (both electronic and paper documents), standards, principles, concepts, and techniques in the field. - Basic knowledge of electronic, electro-mechanical, pneumatic, hydraulic, and plumbing systems. - Familiar with basic operation of handheld test equipment used for verification/checkout of electronic equipment to include Digital Multimeter (DVM/DMM), and Digital Oscilloscope. - Basic technical experience with micro-computers/PC based systems. - Basic technical knowledge and experience with simple hand tools. - Maintain Vendor Credentialing status and compliance with both company and customer defined requirements necessary to gain customer site access, unless prohibited by law. - Minimum: HS Degree or Equivalent Preferred: Vocational training or military experience with electronics. Requirements - Be able to understand and utilize the escalation process to Field Service Representative, Management, Service Delivery and Support, Product Support Engineering, Applications. - Has completed all required VMS training classes for HW Preventive Maintenance. - Familiar with business tools such as E-mail, Microsoft Word, Excel, and PowerPoint. - Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired. - Strong ability to manage customer expectations while building and maintaining positive relationships. Benefits - Medical insurance - Dental insurance - Vision insurance - 401(k) retirement plan - Life insurance - Long-term and short-term disability insurance - Paid parking/public transportation - Paid time off - Paid sick and safe time Company Description We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Role Description Join our Field Operations team and help keep communities safe by installing and maintaining camera and solar infrastructure. As a growing multi-product company, this role now spans both new installations and ongoing maintenance across a wide variety of sites, equipment, and customer environments. You’ll work hands-on in the field, adapt to dynamic schedules, and see the impact of your work every day. What You’ll Do - Install, maintain, and service poles, solar panels, batteries, and camera systems across diverse customer sites - Install poles of varying lengths per specifications, including digging post holes - Mount solar panels and external batteries; install and align LPR cameras with PTZ technology - Perform both installations and maintenance (approximately 50/50 split) - Work on public and private roadways, frequently on equipment 10–12 feet high - Use ladders and bucket trucks to safely work at heights of up to 30 feet - Use power and hand tools; repair minor breaks in underground irrigation or private wiring - Drive company vehicles and tow small trailers; support DFR (Drone as First Responder) units and mobile security trailers - Meet with customers to perform site surveys and discuss installation options - Interpret traffic control plans and permit drawings to identify compliant installation locations - Track inventory, receive shipments, and submit installation photos and updates via the Flock Field mobile app - Perform all work in a safe, professional, and compliant manner - Adapt to dynamic scheduling, often with 2–3 days’ notice Travel Expectations This position requires a 50% travel commitment, typically consisting of 1–2 weeks of travel per month. You should expect to be in the field Monday through Friday, with the occasional Saturday required for travel or project completion. Qualifications - Comfortable with physical work, including lifting up to 50 lbs, climbing, and working outdoors - Experience in construction, electrical, low-voltage wiring, or similar hands-on roles preferred - Strong mechanical aptitude and comfort using tools and equipment - Ability to work independently across varying job types and environments - Comfortable driving vans and trucks and towing small trailers (Must be 21+ with a valid driver’s license) - Basic computer and mobile app skills; willingness to learn new technology - Flexible, dependable, and adaptable to changing priorities Benefits - 🌴 Flexible PTO: We offer non-accrual PTO, plus 11 company holidays. - ⚕️ Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. - 👪 Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. - 🍼 Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. - 🧠 Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. - 💖 Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support. - 💸 Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. - 💚 ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. - 💻 WFH Stipend: $150 per month to cover the costs of working from home. - 📚 Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. - 🛠️ Tools & Gear: Flock Safety-branded uniforms, tools, and safety gear as well as an annual $250 uniform expense allowance. - 🚙 Work Vehicle: The use of a well-equipped Flock Safety owned Sprinter van and fully-paid-for gas card.

• Complete installations, preventive maintenance, and corrective repairs on assigned instruments to ensure optimal performance and compliance with quality standards. • Diagnose technical problems across multiple complex instruments, document resolutions accurately, and close service calls within defined timelines. • Manage customer issues from start to resolution or escalation, deliver superior service, and build strong relationships through proactive communication. • Plan and prioritize service visits, maintain accurate inventory, and support on-call rotation, after-hour coverage, and travel for training or critical account support. • Follow all regulatory, quality system, and laboratory safety guidelines during service activities; maintain accurate documentation for audits. • Partner with cross-functional teams to meet business goals and provide guidance to other Field Service Representatives to strengthen team capability. • Meet targets for service sales, cost of service, and key performance indicators (KPIs) for assigned accounts. • Utilize remote support tools to maximize instrument uptime and maintain certifications through ongoing training and development.