Title: PMO Director / Program Operations Manager (Maine, Massachusetts, Vermont REMOTE) locations Boston, MA Burlington, VT Portland, ME time type Full time job requisition id R2601355 Job Description: PMO Director / Program Operations You are required to live in Maine, Massachusetts or Vermont to be considered for this role. Provides senior-level operational leadership and coordination for complex state or federally funded health transformation initiatives. Responsible for managing day-to-day program execution across grant administration, procurement support, financial monitoring, reporting, compliance tracking, technical assistance coordination, and stakeholder engagement. Establishes and maintains integrated project schedules, risk registers, action logs, and documentation workflows to ensure timely, organized, and compliant delivery of program activities. Coordinates cross-functional workstreams supporting procurement lifecycle activities (e.g., RFIs, RFPs, contract tracking), subrecipient onboarding, deliverable monitoring, and recurring reporting requirements. Oversees onboarding of new team members and establishes structured processes for training, documentation standards, workflow integration, and role clarity across workstreams. Ensures staff understand compliance expectations, reporting cycles, and governance processes. Monitors operational risks, identifies pacing or compliance concerns, and escalates issues to senior leadership as appropriate. Oversees preparation of recurring and ad hoc reports for state agencies and federal partners, ensuring documentation is consistent, defensible, and audit-ready. Supervises analysts and coordinators, maintaining quality control standards and reinforcing disciplined execution across workstreams. Supports rapid startup environments and high-volume implementation periods requiring structured coordination and strong internal controls. Up to 25% travel may be required. Basic Qualifications: - Bachelor’s degree in public health, health policy, health administration, public administration, public policy, business administration, economics, or related field required. Master’s degree preferred. - PMP certification preferred. - Minimum 8 years of experience managing large state or federally funded health-related grant programs, cooperative agreements, or public-sector healthcare initiatives. - Demonstrated experience supporting CMS, CDC, HRSA, or other federally funded health initiatives and operating in compliance-driven environments subject to state and federal requirements. - Demonstrated experience leading multidisciplinary teams and overseeing complex implementation efforts across procurement, grant administration, reporting, technical assistance, and partner engagement. - Experience establishing and administering Program Management Office (PMO) structures, including integrated schedules, risk management processes, documentation controls, and structured onboarding of staff. - Experience coordinating procurement lifecycle activities and contract oversight within public-sector or healthcare settings. - Experience maintaining reporting, documentation, and tracking systems in audit-visible or monitoring-intensive environments. - Strong understanding of state health systems, Medicaid programs, rural health environments, or safety-net provider networks preferred. #PT26ICF #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Nationwide Remote Office (US99)

• Lead multiple high-impact retail / functional initiatives aligned to enterprise / functional goals, including projects involving new platforms, improved store operations, and inventory optimization, flow support, or functional process improvements. • Drive project outcomes by establishing plans, tracking tasks, coordinating dependencies, and enabling key decisions. • Champion change processes across the Enterprise by helping teams adapt to new tools, processes, and ways of working – ensuring on time / on budget delivery of agreed outcomes / metrics. • Serve as the central point of contact across assigned areas, (areas which we serve include retail brands, wholesale, finance, marketing, IT, Legal, HR and vendor partners) to ensure alignment, on time program delivery and accountability. • Develop and manage project plans, tracking, and provide regular updates to leadership – including status of spend, value capture, and program tasks, milestones and agreed deliverables. • Identify opportunities within current process / workflows and work with teams to implement solutions that save time, reduce cost, enhance customer experience, and drive sales across the Enterprise. • Provide clear and concise updates to senior leadership on progress, risks, change impacts, and decision points.

The Program Manager 4 - Business works with minimal supervision, utilizing significant expertise to lead complex programs through the full lifecycle, ensuring strategic alignment with business goals. This role is responsible for developing and refining program strategies, setting measurable objectives, and guiding cross-functional teams to successful outcomes. The Program Manager - Business 4 may also coordinate the activities of other team members, mentoring less experienced team members and providing guidance on program challenges and creative problem-solving. This role applies expert judgment and makes critical decisions in handling non-routine projects, addressing complex issues, and ensuring programs comply with both internal and external regulations. As a recognized leader, this role is accountable for the long-term success of programs, including managing risk, ensuring compliance, and leading continuous improvement based on feedback and evolving needs. Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. - Lead and oversee high-impact programs, including designing, planning, executing, and monitoring program outcomes that align with business and functional objectives. - Collaborate extensively with HR, technology, and other business units to ensure the successful integration of program strategies into overall company goals. - Exercise expert judgment in resolving complex program challenges, ensuring compliance, and driving key program decisions that impact the overall business function. - Mentor and guide program managers and team members, fostering an environment of continuous learning, development, and innovation. - Regularly review and refine program strategies based on industry-leading practices, emerging technologies, and evolving business needs, ensuring that all programs are future-proof and scalable. - Ensure key performance indicators (KPIs) and success criteria are clearly defined and regularly monitored to assess program impact and inform strategic adjustments. - Identify and mitigate risks through detailed risk management strategies, ensuring program compliance with corporate policies, regulatory standards, and industry best practices. - Manage complex vendor relationships, negotiating contracts, and ensuring the quality of services delivered to the organization. - Facilitate knowledge transfer by organizing workshops, training, and creating documentation to support organizational learning and capacity-building related to programs. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Program Manager – AI & Financial Services About the Role - We are seeking an experienced Program Manager to support a large-scale, enterprise-wide Artificial Intelligence (AI) initiative that will impact all internal employees and scale across the organization. This role partners closely with a tenured Program Manager and plays a critical part in enabling efficiency, scalability, and long-term cost savings across a growing AI program portfolio. - The ideal candidate brings strong foundational program management skills, hands-on experience managing AI implementations, and experience in the financial services industry. This is a highly visible role requiring clear communication, change leadership, and comfort operating in a regulated environment. - This position is fully remote. Key Responsibilities - Own and support day-to-day operations for a complex, enterprise-scale AI program with multiple workstreams - Partner closely with program leadership to drive execution, governance, and delivery across initiatives - Manage program planning, dependencies, risks, and milestones to ensure predictable and timely delivery - Support Agile delivery using tools such as Azure DevOps (ADO), Scrum, and modern Agile frameworks - Drive adoption of AI solutions across the organization, including governance, intake, prioritization, and scalability - Lead or support organizational change management efforts related to AI adoption - Communicate program status, risks, and outcomes clearly to stakeholders at all levels of leadership - Ensure programs meet regulatory, compliance, security, and privacy requirements expected in financial services environments Required Qualifications - Experience delivering programs in regulated environments with audit, risk, compliance, or security considerations - Experience scaling AI or technology initiatives across multiple business units - Familiarity with program dashboards, reporting tools, and performance metrics tied to outcomes - Certifications such as PMP, CSM, PSM, SAFe, or equivalent (strongly preferred but not required) - Strong foundational program management experience with clear end-to-end ownership of complex, multi-workstream programs - Direct experience managing AI, machine learning, or data-driven programs, including enterprise adoption and governance - Hands-on experience working in Agile/Scrum environments, including use of Azure DevOps (ADO) or comparable tools - Proven change management experience supporting enterprise-wide initiatives - Experience in financial services, such as banking, credit unions, fintech, or other regulated industries - Excellent communication skills with the ability to articulate complex concepts clearly and concisely to executive audiences What Success Looks Like in This Role - AI programs are delivered with clarity, structure, and predictable outcomes - Enterprise stakeholders adopt AI solutions with minimal disruption - Program governance, intake, and prioritization support scalability and sustainability - Leadership receives concise, confident, and actionable program communications - AI initiatives contribute to measurable efficiency gains and cost savings Job Type & LocationThis is a Contract position based out of Tukwila, WA. Pay and BenefitsThe pay range for this position is $65.00 - $75.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.