• Provide day-to-day operational support for Army IT systems under a mission-critical DoD contract. • Responsible for system configuration, maintenance, user support, patching, and compliance activities. • Install, configure, and maintain Windows and/or Linux servers and workstations. • Perform daily system monitoring, verify system availability and integrity, and review system logs for issues. • Apply DISA STIGs and Security Technical Implementation Guidelines to harden systems. • Implement IAVA patches and ensure compliance with cybersecurity directives. • Create and manage user accounts, groups, and permissions using Active Directory (AD), Group Policy, and Role-Based Access Control (RBAC). • Support user account provisioning/de-provisioning, system login issues, and file permissions. • Monitor system performance, conduct root-cause analysis, and tune systems for efficiency. • Maintain backup systems and disaster recovery procedures. • Support Risk Management Framework (RMF) efforts, vulnerability scans, and POA&M remediation tasks. • Assist with audit readiness, IA controls, and security incident response. • Collaborate with cybersecurity personnel on system hardening and event analysis. • Maintain technical documentation, SOPs, change logs, and configuration baselines. • Provide Tier I/II support for help desk tickets, resolving hardware, software, and networking issues.

Kenvue is currently recruiting for a: Regional Quality Systems Administrator What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Who We Are Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here. Role reports to: Regional Quality Systems Lead Location: Europe/Middle East/Africa, South Africa, Gauteng, Johannesburg Work Location: Fully Remote What you will do Key Responsibilities - Assumes ownership in Change Control System (GCC record and/or Deliverables as needed). - Documents all related GCC fields under Technical Owner’s & SMEs’ guidance and coordinates all administrative activities until GCC closure. - Member of GCC initiation meetings. - Support Technical owner to track the Target due Date. - Conducts frequent follow ups with Technical & deliverable owners to confirm all actions are completed on time and meet global / regional targets. - Manages Extensions and Reassignments requests. - Issues GCC weekly reports / ad hoc reports as needed. - Confirms data accuracy in Metric Pulse and supports with commentary if required. - Provide general support for system-related queries and user issues. - Interact with internal stakeholders and external partners as required. - Support regional Quality Systems strategic projects and initiatives. - Support system clean-up, data quality activities, and migration efforts. - Verifies that quality systems are effectively deployed. - Performs periodic routine checks to verify appropriate application. - Uses basic statistical methods, quality tools and computer generated reports to improve process capability. - Participates in quality system improvement initiatives. - Suggests process changes when appropriate. - Assists in establishing, maintaining and implementing communications to increase awareness and promote improvement of quality issues across the business Required Qualifications - Bachelor's Degree or Diploma in Quality Mgmt, Engineering, Life Sciences, Business or related field - Experience in Quality Systems or compliance (1-3 years) - Strong written and verbal communication skills - Proficiency in Microsoft Office - Attention to detail - Self motivated and capable to work independently in a remote or hybrid environment If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation. - ​ If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

• Provides advanced technical support and knowledge for installation, patching, configuration, and updates to enterprise applications • Researches, analyzes, and resolve problems effectively to meet established performance metrics • Provides maintenance of new existing hardware and software through established maintenance procedures • Participates in project planning, analysis, kick off and implementation

IS Application Systems Administrator II--------------------------------------------------------------- The IS Application Systems Administrator II is responsible for implementing and maintaining corporate applications, as well as influencing and recommending selection of effective application solutions in support of business strategies. This role is essential in executing and maturing CareOregon’s applications system support model. This position spends substantial time evaluating, architecting, implementing, and administering IS policies and systems (plan, design, install, and maintain). Estimated Hiring Range: $90,225.00 - $110,275.00 Bonus Target: Bonus - SIP Target, 5% Annual Current CareOregon Employees: Please use the internal Workday site to submit an application for this job. --------------------------------------------------------------- Essential Responsibilities Application Systems Design - Actively participate in the design and maintenance of highly reliable server-side applications, including but not limited to the Microsoft environment, enterprise applications, custom built applications, data backup systems and cloud services. - Provide advanced knowledge of application systems software /hardware technology to the company and participate in and consult on projects. - Advise other IS teams on best practices for application/processes design. - Participate in the maintenance of the enterprise application portfolio and inventory. Application Systems Administration and Operations - Execute tasks related to tickets and service requests for basic to advanced server-side activities. - Actively maintain application and server software, such as updates and upgrades. - Analyze business needs; research and recommend solutions which include potential risks and mitigation. - Actively configure and customize application systems. - Help define, as well as run and review reports on applications performance and event anomalies; make minor and advanced internal adjustments and identify substantial gaps based on findings. - Develop and maintain appropriate applications documentation, including current design and operation. - Monitor and ensure quality of data transmissions. - Actively configure user account access to applications as needed. - Participate in an after-hours on-call rotation. Standards and Policy Administration - Propose requirements and standards for application selection and deployment. - Participate in the ongoing review of existing applications systems to ensure they are designed to comply with established standards and to empower business operations. - Participate in developing and maintaining support policies and procedures. - Assist with the development and management of application/database security policies and systems, such as web applications and SQL server security. - Assist with the development and management of file exchange policies and systems, such as FTP. - Participate in planning for and supporting disaster recovery and business continuity initiatives. Vendor Coordination and Relations - Establish and maintain effective working relationships with external partners and application vendors including installation and repair of services. - Conduct product and vendor research, and present recommendations to senior administrator and/or management. - Maintain service contracts and licensing; monitor adherence to SLAs with outside parties; monitor adherence to OLAs with internal parties; escalate issues as needed. Experience and/or Education Required - Minimum 3 years’ experience in Application and Administration support - Experience should include some or all of the following: - Scripting and automation - Understanding of Cloud and “as a Service” offerings - General understanding in Windows - ITIL concepts and practices - Familiar with Project Management processes - Systems integration and data flow Preferred - Bachelor’s degree in Computer Science, Information Systems, or a related field - Mid-level Microsoft certifications - Additional experience in related technology support and/or operational positions - Application Administration experience - PowerBI experience - Tableau experience - SAS experience - FTP and FSTP experience Knowledge, Skills and Abilities Required Knowledge - Advanced knowledge, skills, and/or abilities in some or all of the following: - Enterprise applications integration and business process automation tools, such as BizTalk - Data integration strategy best practices, such as ETL - Claims processing technologies, such as QNXT and Facets - Electronic health record technologies such as EPIC and Allscripts - Document management and collaboration platforms, such as SharePoint and Office 365 - Scripting language technology, such as PowerShell and T-SQL - Compute environments, such as server hardware, storage and virtualization - Microsoft server operating systems and core services, such as Active Directory - Cloud technologies, such as Microsoft Azure and Amazon Web Services - Data protection solutions - Troubleshooting performance issues and root causes - Monitoring systems and best practices - Principles of application design and best practices - Awareness or knowledge of ITIL and ITSM governance concepts - Knowledge of project management practices - Understands and adheres to governance and process Skills and Abilities - Advanced ability to author and maintain system documentation - Effective communication skills, including listening, verbal, written, and customer service - Ability to clearly articulate policies and instructions - Demonstrated progress in conveying appropriate level of detail effectively to all levels of the organization including non-technical staff - Demonstrated progress in simplifying and presenting complex concepts in an easily understood way - Proactively and appropriately communicates status and needs - Ability to recommend policies, document risks, and propose solutions to information technology management and senior leadership - Possess a high degree of initiative and motivation - Ability to effectively collaborate with coworkers, staff, and leaders across all departments - Demonstrated progress in leading teams of people with some oversight - Demonstrated progress in seeing the big picture beyond a request and taking appropriate holistic action, employing “systems thinking” - Effective project management skills - Effective vendor management skills - Effective organizational skills - Ability to prioritize work based on business need and direction - Effective analytical and research skills; demonstrated progress in seeing patterns in data and drawing appropriate conclusions. - Demonstrated progress in proposing solutions and communicating business value - Ability to maintain a positive attitude - Ability to work effectively with diverse individuals and groups - Ability to learn, focus, understand, and evaluate information and determine appropriate actions - Ability to accept direction and feedback, as well as tolerate and manage stress - Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day - Ability to hear and speak clearly for at least 3-6 hours/day Working Conditions Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure Member/Patient Facing: ☒ No ☐ Telephonic ☐ In Person Hazards: May include, but not limited to, physical and ergonomic hazards. Equipment: General office equipment Travel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used. Work Location: Work from home We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information. We are an equal opportunity employer CareOregon is an equal opportunity employer.  The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.