Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami Health System (“UHealth”) IT Department has an exciting opportunity for a full-time Epic Sr. Analyst. The Epic Sr. Analyst initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues. Core Responsibilities: - Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. - Serves as a primary support contact for application end‐users. - Initiates the design, development, implementation, and maintenance of the application. - Initiates all phases of testing and the documentation of workflow design. - Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow. - Initiates the identification of issues and guides the work to resolve them. - Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations. - Collaborates with trainers on application changes and new features to develop documentation and training strategies. - Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs. - Participates in on-call rotations and support and attend and participates in, applicable committees. - Maintains regular communication with team members, including participating in weekly project team meetings. - Reviews the status of projects and issues on an ongoing basis with leadership. - Remains knowledgeable about UHealth’s policies, procedures, and business operations. - Adheres to University and unit-level policies and procedures and safeguards University assets. Department Specific Functions: The Epic Sr. Analyst, will focus on the infectious control module within EPIC works to ensure the information systems in the UHealth organization are working efficiently and effectively, including but not limited to EpicCare Ambulatory Core EMR (EpicCare Ambulatory, Care EveryWhere , MyChart, Workbench and several interface bundles), EpicCare Inpatient, Willow, ASAP, Beacon, Radiant, OpTime and Kaleidoscope. She/he provides necessary experience, knowledge, and technical support to ensure all aspects of applications and systems development, build and implementation. The candidate will analyze, define and apply technical knowledge to solve complex problems regarding business application systems with specific emphasis on infection control. The Epic Sr. Analyst will work closely with team members, staff and other personnel to gain and understanding of objectives and requirements for the assigned clinical system and will be responsible for trouble shooting problems and challenges within the clinical information systems which may include software problems, hardware issues or even networking difficulties. - Provides direction for the IT and analytical requirements for infection control reporting - Works closely with Infection Control Leadership to ensure EPIC tools are aligned with operational and quality requirements - Create end user documentation to include training materials and report writing/creation within the systems managed. - Lead, configure, build, produce and maintain NHSN Reporting, SSI Serveillance, Infection Control Specialized Reporting, Discrete Microbiology Data Quality, and analytics.Provides support to the providers, clinical managers, clinical staff and end users. - Participate in operational workflow validation including requirements, specifications, and gaining end user acceptance. - Responsible for leading software upgrades and testing from an application perspective to include test plan creation and validation. - Coordinate software updates and changes, review and test each new release, report application system testing results. - Perform periodic checks to ensure that data is entered and retrieved correctly and that all regulations regarding confidentiality and security are being followed. - Understand change impacts and resistance and formulate strategies with key stakeholders to address impacts and build commitment. - Provides support for designated application systems. Augments and facilitates the design, development, implementation of enhancements to existing business systems. - Facilitates database conversions and performs system analysis. - Train customers on applications/reports/solutions as required. - Leading junior team members’ work efforts in the design, development, testing, implementation, and ongoing support of the application - Maintaining the scope, schedule, and quality of application projects - Serving as the primary support contact in all matters related to the application - Providing oversight and leadership to Associate Epic Analysts, Epic Analysts, and Senior Epic Analysts on the team - Manage SLA breaches by meeting with customers. - Ability to maintain appropriate and professional communication with business owners and end users. - Assists user management in setting priorities within that functional area. - Adhere to UHealth IT standards. - Performs other related duties as assigned. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. MINIMUM QUALIFICATIONS: - Bachelor’s degree in relevant field - Epic Bugsy/ICON Certification - 3-6 years of experience with clinical application development and support of users in a healthcare environment required. - Laboratory background is preferred - Experience with EPIC clinical system upgrades, implementations, and support required. - Ability to work evenings, nights, and weekends as necessary. - Proficiency in computer software (i.e. Microsoft Office). - Ability to recognize, analyze, and solve a variety of problems. - Ability to communicate effectively in both oral and written form. - Ability to lead, motivate, develop and train others. Any appropriate combination of relevant education, experience and/or certifications may be considered. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

Why Ryan? - Hybrid Work Options - Award-Winning Culture - Generous Personal Time Off (PTO) Benefits - 14-Weeks of 100% Paid Leave for New Parents (Adoption Included) - Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement - Benefits Eligibility Effective Day One - 401K with Employer Match - Tuition Reimbursement After One Year of Service - Fertility Assistance Program - Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Senior Analyst, U.S. Operations works with a team to support daily operations and execute strategic initiatives and goals established by the President of U.S. Operations. While we prefer candidates based in the Dallas/Plano area, this role is open to applicants across the U.S. as it is primarily remote. Duties and responsibilities, as they align to Ryan’s Key Results People: - Works with colleagues throughout the Firm to obtain required data and information. Client: - Communicates relevant project information to the team and key stakeholders. - Organizes and prioritizes multiple tasks to ensure internal clients’ needs are met in a timely manner. Value: - Proposes and implements processes to improve productivity and financial results. - Drafts communications, presentations and other deliverables. - Develops, deploys, maintains, and/or assesses best practices and policies. - Extracts data from internal systems for analysis and interpretation. - Handles and safeguards confidential information and sensitive material. - Participates on committees, special projects, and performs other duties as assigned. - Resolves daily issues that arise. Education and Experience: Bachelor’s degree or equivalent, and four to six years related experience required. Computer Skills: To perform this job successfully, an individual must have intermediate skills in Microsoft® Word, Access, Excel, Outlook, PowerPoint, and Internet navigation and research. Essential Skills Required: - Effective written and verbal communication skills - Attention to detail - Demonstrates accuracy and thoroughness - Sense of urgency - Demonstrates willingness to be flexible and adaptable to changing priorities - Ability to work effectively both independently and in a team-based environment - Strong multitasking and organizational skills. Certificates and Licenses: Valid driver’s license required. Supervisory Responsibilities: This position has no supervisory responsibilities. Work Environment: - Standard indoor working environment. - Occasional long periods of sitting while working on computer and reviewing workpapers. - Position requires regular interaction with employees at all levels of the Firm and interface with external clients and vendors as necessary. - Independent travel requirement: 25%. Equal Opportunity Employer: disability/veteran

Temporary position for 6 months. As an operational risk analyst, you help prevent, analyze and develop guidelines for suspicious and fraudulent transactions. You also assist with compliance, internal controls, crisis management and the security of personal information and property. You analyze and help diagnose issues, provide opinions in accordance with your discipline’s rules, and help develop recommendations and implementation plans. You develop tools, methods and processes. Your projects and initiatives require extensive knowledge of your line of work. You share ideas and help solve problems using your analytical skills, extensive knowledge of your line of business and ability to manage complexity. You interact with stakeholders working in other fields. You provide discipline-specific support to your unit, clients and partners. More specifically, you will be required to: - Identify, input, analyze and interpret data to inform management decision-making and monitor the application of management policies and practices. Make recommendations - Analyze risks and write reports. Prepare recommendations and provide advice on how to implement them - Help prepare and propose action plans to address issues in accordance with rules and parameters - Develop and write methods and processes. What we offer* - Competitive salary and annual bonus - 4 weeks of flexible vacation starting in the first year - Defined benefit pension plan that provides predictable, stable income throughout retirement - Group insurance including telemedicine - Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. What you bring to the table - Bachelor's degree in a related field - A minimum of two years of relevant experience - Please note that other combinations of qualifications and relevant experience may be considered - Knowledge of French is required - Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients Action oriented, Communicates effectively, Customer Focus, Decision quality, Differences, Nimble learning, Self-development Trade Union (If applicable) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Risk management (FG) Unposting Date 2026-04-22

Work from home helping people who already requested info about benefit programs. You follow up, see if they qualify, and guide them through their options. What You’ll Do - Meet with clients on Zoom - Follow up with inbound member requests - Review eligibility + explain options - Help clients enroll + answer questions - Keep notes + stay organized Why People Choose This - 100% remote (work from anywhere in the U.S.) - Flexible schedule - No cold calling - Training + licensing support provided - Weekly pay + bonus opportunities - Clear path to leadership What You Need - Strong communication skills - Self-motivated + organized - Comfortable using Zoom + basic tech - U.S. work authorization - Reliable internet + Windows computer About AO 70+ year company serving veterans, union members, and working families. Remote-first. Growth-focused. Big on mentorship. Apply If you want a flexible career with real growth potential—apply now.