• Plans and manages projects from initiation through completion • Ensures alignment with business objectives and customer requirements • Coordinates project resources, contract management, and progress reporting • Leads troubleshooting efforts to address issues and ensure successful outcomes • Monitors overall project performance, evaluates risks and results • Recommends adjustments to schedules, costs, and/or resources • Acts as a specialist in managing projects of varying complexity • Advises senior leadership on project performance, risks, and opportunities • Applies highly developed project management methodologies • Coordinates externally with clients, contractors, suppliers, and other external stakeholders • Handles complex project issues and identifies potential risks • Develops actionable insights based on data analysis and project metrics • Interfaces with cross-functional teams to align project goals • Assembles and coaches project teams

• Act as the primary point of contact and project owner for clients and internal teams. • Oversee and manage project execution throughout the entire project lifecycle (from discovery to close). • Track and manage project budget and schedule, proactively addressing variances. • Lead project discovery and deliverable review calls with clients and stakeholders. • Identify, track, and manage project action items, issues, and risks. • Participate in project reviews and contribute to the continuous improvement of work methods. • Ensure that client goals and requests are aligned with the contractual scope of work. • Provide clear and frequent communication with the client regarding project status, scope, and any additional requests. • Proactively manage client expectations and offer timely change orders for out-of-scope requests. • Maintain high customer satisfaction rates and build strong client relationships. • Serve as an expert advisor to clients and provide day-to-day support to the project team. • Coordinate activities across various teams, including creative, development, SEO, and quality assurance. • Provide detailed feedback to internal resources to ensure a high-quality delivery. • Keep the team motivated and ensure efficient, proactive day-to-day production.

• Help progress projects through development workflow under direction of Project Operations Manager, PM Team • Support the organization and review of contracts in internal document library • Interface with vendors and subcontractors • Support Project Managers with monitoring subcontractor construction progress on a regular basis, reinforcing safety and quality with subcontractors and addressing any issues that arise during construction • Initiate close-out procedures and prepare close-out documents • Work alongside the Finance Team to prepare EPC specific documents and checklist items • Attend and provide support on most contractor and utility scheduled meetings • Maintain internal and external data rooms • Support PM team in management of Procore • Monitor and track schedule changes and flag issues on scheduled milestones • Support in review and creation of team processes • Travel to sites as necessary

• Lead and manage the full lifecycle implementation of technical products and services in industrial and enterprise environments. • Oversee multiple customer programs simultaneously, ensuring scope, timelines, budgets, and quality objectives are met. • Facilitate project initiation and closure, securing alignment and agreement from all stakeholders. • Develop and maintain strong customer relationships to ensure long-term satisfaction and adoption. • Serve as the primary customer contact for program status, risk mitigation, and issue resolution. • Organize and conduct program status reviews, team meetings, and customer updates. • Maintain all project documentation and ensure clear, consistent communication internally and externally. • Identify opportunities to streamline processes, improving implementation efficiency while maintaining high service quality.