If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) This is a Stanford Health Care job. A Brief Overview The Business Reporting Analyst is a senior position responsible for identifying data needs and metrics and ensuring the integrity of all data used to support departmental reporting needs. The Business Reporting Analyst will work conjunctly with business operations leaders, project managers, and IT to develop metric reports and dashboards. This position requires the ability to extract, collect and maintain the data used to communicate performance within the organization and take a leadership role to manage the customer's business needs and translate them to analytic approaches, specifications, reports, and result analyses. Locations Stanford Health Care What you will do - Effectively translate end user reporting requirements into design documents; conduct report testing and validation - Responsible for data analysis across multiple systems; and defining data relationships and requirements for data repository - Develop new metrics to assess operational performance. Create, maintain, optimize and support new and existing reports - Develop databases and reports based on standard operating processes. - Extract and Integrate enterprise data from various information sources - Extract and maintain the quality and integrity of data stored database and other office tools that may apply. - Conducts analysis and identify trends in order to support reporting requirements. - Identify opportunities for improvement in databases, data sets, and reports utilized by the department - Run and analyze reports per requests of organizational departments and/or leadership. - May serve as a mentor to other Analysts. Education Qualifications - • BA/BS degree required or equivalent analytical experience and training • MS degree preferred Experience Qualifications - • Three to five years of experience in analysis and data management • Experience in data extraction, relational database, and other business intelligence tools • Prior healthcare or contact center experience a plus Required Knowledge, Skills and Abilities - Strong ability to build and query off of relational databases - Strong quantitative and analytic skills - Project management experience a plus - Strong technical skills including: MS Access, Excel, PowerPoint, Word - Ability to think creatively and work collaboratively to address problems - Ability to present solutions to multidisciplinary teams - Ability to write and present reports and presentations - Well developed written and verbal communication skills - knowledge and experience with relational databases and SQL query functionality - Ability to read data models and to understand database table relations - Expertise at communicating information to different levels of management These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family’s perspective: - Know Me: Anticipate my needs and status to deliver effective care - Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health - Coordinate for Me: Own the complexity of my care through coordination Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements. Base Pay Scale: Generally starting at $55.85 - $74.00 per hour The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.

• Integrated Governance & PMP Management: Lead the continuous update of the Program Management Plan (PMP) and all supporting standards. Ensure alignment with the Program Charter and oversight expectations from external entities. • SAFe & Agile Orchestration: Align SAFe ceremonies, release cadences, and tools (Agility or JIRA) to ensure consistent delivery across overlapping waves. • Review meeting materials for and lead regular program management meetings, including program risk reviews, Change Control Board meetings, defect reviews, and program reviews. • Decision Support & Reporting: Translate complex technical data into intuitive, decision-ready Power BI dashboards and other materials. Automate communications by leveraging Agility or JIRA as the authoritative data source. • Knowledge & Change Management: Update and maintain a future-state Knowledge Management (KM) ecosystem. Develop change management plans, job aids, and FAQs to maintain institutional knowledge. • Risk & Dependency Management: Proactively identify and log program risks. Perform Analysis of Alternatives (AoAs) for complex requirements and present recommendations to executive leadership. • Defect & Quality Strategy: Implement the Defect Management Strategy to ensure clear ownership of defects. Coordinate with external vendors to ensure hotfixes and releases are tracked from identification to resolution.

• Services rendered will adhere to applicable Johnson & Johnson SOPs, WIs, policies, local regulatory requirements, etc. • Participate in the optimization of user management, content management, performance management and lifecycle management related to reporting and metrics in alignment with the direction set by the IDAR team as appropriate. • Contribute to the platform development facilitating Medical Monitoring Data Quality Management, Risk Based Monitoring, Integrated Reporting and Metrics to Maximize value for GD. • Work with business owners to develop and deliver reports and metrics such as, but not limited to: • Medical Monitoring visualizations (via iDARTS or RTDLM or future platforms) • Medical safety review, analytical risk-based monitoring, data review and cleaning, biomarker, home health care and specialty requests for decision making. (IDAR ONLY) • Measure Key Performance and Risk Indicators for clinical development organization to provide metrics, trends, and insight. • Ad hoc reporting and providing external reports as assigned. • Participate in creating reports aligned with C&SP stakeholder and business needs.

ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas’ largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit https://www.austinregionalclinic.com/careers/ PURPOSE Under general supervision, serves as an initial point of contact in appointments. Books patient appointments utilizing computer. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS - Works in appointments and is responsible for booking patient appointments utilizing computer system. When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance. - Adheres to scheduling protocols for multiple locations and specialties. - Verifies insurance eligibility by using online resources, Medifax, etc. - Screens and directs incoming calls as needed. - Confirms in advance patient appointments. - Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current. - Verifies scheduling accuracy of MyChart appointments. - Books follow up appointments. - Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. - Works holiday shift(s) as required by Company policy. - Regular and dependable attendance. - Follows the core competencies set forth by the Company, which are available for review on CMSweb. OTHER DUTIES AND RESPONSIBILITIES - Runs wait list report and distributes as directed. - Performs other duties as assigned. QUALIFICATIONS Education and Experience Required: High school diploma or GED. Experience using a PC in a Windows environment. Preferred: Experience working in a medical setting. Experience working in customer service. Bilingual English/Spanish. Knowledge, Skills and Abilities - Excellent verbal and written documentation and communication skills. - Knowledge of medical terminology. - Excellent interpersonal and problem solve skills. - Ability to manage competing priorities. - Ability to align own actions with those of other team members committed to common goals. - Excellent customer service skills. - Excellent computer and keyboarding skills, including familiarity with Windows. - Ability to work in a team environment. - Ability to engage others, listen and adapt response to meet others’ needs. - Ability to perform job duties in a professional manner at all times. - Ability to understand, recall, and communicate, factual information. - Ability to understand, recall, and apply oral and/or written instructions or other information. - Ability to organize thoughts and ideas into understandable terminology. Work Schedule: Monday - Friday 8AM - 5PM. Remote Opportunity once in person training is completed.