Recognized as a “Best Place to Work Modern Healthcare” – Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters. Vital Care is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations. What we offer: - Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts. - Paid time off, personal days, and company-paid holidays. - Paid Paternal Leave. - Volunteerism Days off. - Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance. - 401(k) matching and tuition reimbursement. - Employee assistance programs include mental health, financial and legal. - Rewards programs offered by our medical carrier. - Professional development and growth opportunities. - Employee Referral Program. Job Summary: Perform duties to initiate authorizations, focusing on accuracy, timeliness, and adherence to processes to reduce denial rate, DSO, and bad debt. Minimize turnaround time and errors to improve collection rates while working within the limits of standard or accepted practice, credentialing/re-credentialing, and Contract applications. Duties/Responsibilities: - Review patient files for completeness and accuracy, ensure all revenue opportunities are included to complete and submit prior authorizations timely for payer reimbursement. - Communicate effectively with franchise partners, payers, and other VCI departments regarding the status of authorizations. - Document case activity, communications, and correspondence in the computer system to ensure completeness and accuracy of account activity and actions taken to resolve outstanding authorization issues. Schedule follow-ups in required intervals. - Investigate and verify benefits for pharmacy and medical third-party claims. - Obtain reauthorizations; initiate requests, follow up to provide the additional required information, track progress, expedite responses from insurance carriers and other payers, and maintain contact with customers to keep them continuously informed. - Track, report, and escalate service issues arising from requests for authorizations or other issues that delay service to ensure patient access and to avoid delays that may interrupt therapy. - Communicate financial obligation information with patients so that they clearly understand all therapy costs before starting service. - Perform other related duties as assigned. Required Skills/Abilities: - Excellent communication skills: listening, speaking, understanding, and writing English while influencing patients, caregivers, and payer representatives, answering questions, and advancing reimbursement and collection efforts. - Proven understanding of processes, systems, and techniques to ensure successful billing and collection efforts collaborating with all payer types. - Proven ability to identify gaps and problems from a documentation review, determine lasting solutions, make effective decisions, and take necessary corrective action. - Strong organizational skills with the ability to track and maintain clear, complete records of activities, cases, and related documentation. - Proven knowledge and skill in utilizing the MS Office suite of software and pharmacy applications. Education and Experience: - Two years’ experience in intake/authorizations and home infusion therapy is required. - High school diploma or equivalent. Physical Requirements: - Sitting: Prolonged periods of sitting are typical, often for the majority of the workday. - Keyboarding: Frequent use of a keyboard for typing and data entry. - Reaching: Occasionally reaching for items such as files, documents, or office supplies. - Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork - Visual Acuity: Good vision for reading documents, computer screens, and other detailed work. Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews. Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status, or any other basis protected by applicable federal, state, or local law. Vital Care Infusion Services participates in E-Verify. This position is full-time and remote. The salary range for this position is $18.92 - $23.46

Revenue Cycle Operations Manager - HMS DBO remote type Remote locations Chicago - 550 Van Buren time type Full time job requisition id JR-0014793 Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. Manages teams within revenue cycle operations of Huron Managed Service’s Domestic Business Office. Responsible for motivating staff to achieve the highest levels to meet organizational goals for customer service, operational and financial performance. Reports directly to the Revenue Cycle Director. The Manager is responsible for managing performance, which encompasses operational performance, financial performance, and cost efficiency. The manager is a critical member of HMS’ domestic leadership team, who is expected to design and execute on strategic priorities, in addition to managing day-to-day revenue cycle operations. The ideal candidate is dynamic and has the ability to quickly implement special projects and initiatives. ESSENTIAL BUSINESS FUNCTIONS: - Knows, understands, incorporates, and demonstrates the Huron mission, vision, and values in behaviors, practices, and decisions - Provides guidance and direction to teams in order to achieve optimal area performance and staff productivity goals as part of the revenue cycle process of HMS Business Office - Ensures staffs carry out duties and responsibilities in an effective manner, which in turn promotes maximized reimbursement based upon services delivered - Identifies and implements solutions to problems and issues affecting teams - Focuses efforts of staffs on proactive practices, which includes coordinating with other departments as necessary to resolve issues and reviewing and responding to all mail correspondence in a timely and efficient manner - Identifies and participates in continuous quality improvement initiatives in order to streamline processes - Participates in the redesign of processes and systems to improve service, data integrity, and staff productivity/quality to achieve departmental goals and process outcomes - Reviews and tracks trends and makes recommendations for problem and issue resolutions based upon staff findings; reports findings to leadership - Prepares service level metrics and explanatory summaries for leadership - Evaluates potential new staff and makes recommendations for hiring - Assists with identifying training needs and coordinating with department trainer to develop and conduct training programs, including on-the-job training. - Assists with establishing performance standards. Monitors and tracks staff activities against established performance standards and provides immediate feedback to achieve performance improvement - Develops and conducts meaningful performance appraisals. Identifies staff performance issues, i.e., absenteeism, tardiness, etc. and conducts appropriate counseling/disciplinary sessions. Develops and documents improvement plan identifying necessary training and development for staff in order to achieve superior performance through formal education, competency reviews, classroom training, on the job training and coaching. - Adheres to all department and organization policies, procedures, and best practices - Maintains working knowledge of applicable Federal, State, and local laws and regulations - Completes other duties as needed and assigned CORE QUALIFICATIONS: - Current permanent U.S. work authorization required - Bachelor's degree required - Epic HB experience - Must possess a comprehensive knowledge of revenue cycle functions and systems, as normally obtained through an Bachelor's degree in Business or Healthcare Administration or a related field, and minimum of five (5) years of experience within the area of revenue management, specifically experience with Account Billing, Follow-up, Charge Integrity, Insurance Verification or other functions related to revenue cycle activities or an equivalent combination of education and experience. Experience in a complex multi-entity healthcare organization or large complex revenue cycle services preferred. - Exhibits supervisory skills that emphasize team building and strong leadership with the ability to provide clear oversight and coordination of department services, while also functioning as an individual contributor. - Supervisory or team leader experience preferred. - Strong written and verbal communication skills. Ability to communicate effectively and work with all levels of staffs to expedite revenue cycle processes while supporting customer service. - Effective critical thinking and problem-solving skills. Ability to analyze data and prepare related reports and summaries. - Strong organizational skills supervising direct reporting relationships. - Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel - Must act in accordance with Huron mission, vision, and values Work Environment: • This job operates in a professional office environment. • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: • This role requires remaining seated at a desk/computer for 8 hours daily; repetitive use of computer keyboard and mouse; use of computer monitors for 8 hours daily; interaction though video/audio conference calls and possible use of a headset with microphone; very rarely duties might require the ability to lift up to 20 pounds and bending & standing for periods at a time. The estimated salary range for this job is $90,000- $125,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position Level Manager Country United States of America

• You'll be Product Owner across three surfaces: • CRM — platform, data model, permissions, lifecycle automation. • Partner Product — the cabinet, dashboards, payout logic, and tooling our IBs, affiliates, and KOLs live in. • Marketing Enablement — lifecycle stack, AI agents, and the internal tools BD/AM run on. • You own the roadmap, backlog, specs, and outcomes with a simple goal in view - to grow revenue. • Lead the new CRM rollout and adoption across BD, Partnerships, AM, Marketing, Compliance, Support. • Own the data model, permissions, and the pipe from platform → warehouse → CRM → activation. • Own the IB/affiliate/KOL product experience end-to-end. • Translate partner and BD feedback into a prioritised backlog; ship with engineering. • Build the partner journeys, onboarding, activation, tiering, qualification that turn signups into revenue. • Ship AI auto-funnels: agents that score, personalise, route, draft, and hand off. • Embed AI into daily BD/AM work: prospect intelligence, meeting prep, auto-logged notes, next-best-action, call QA. • Support Acquisition and Retention teams with setting up funnels across email, in-app, SMS, push. • Test, measure, kill what doesn't work. • Report ROI clearly. Iterate.

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: The Events Operations (Senior Associate) is a member of the Marketing team (Strategic Growth Office). This role will specialize in the orchestration and administration of off-site meetings and events. As the project manager for off-site events, the Lead is responsible for the seamless execution of each event, ensuring that every detail aligns with Crowe’s commitment to excellence in client service. In this role, you will collaborate with the Meeting and Event Service Leader, Meeting Support Services Lead, and Marketing Event Lead, to coordinate and support off-site firm meetings and events utilizing diverse delivery formats and digital technologies. The Lead will ensure service level agreement (SLA) expectations are met, provide guidance, assist with preparation, review, and guarantee an outstanding meeting and event experience. This role encompasses a broad range of project activities, from the creation and refinement of deliverables to the meticulous editing, formatting, proofing, and mapping of these materials. Utilizing Microsoft Office Suite and other specialized software, the Lead ensures that all deliverables are processed in strict adherence to the Firm’s established standards. This role requires you to be at select events and will require travel. This role is responsible for collaborating with Event and Meeting Services Leader and Event and Meeting Services Support Lead on the development, communication, implementation and maintenance of policies and procedures for related services and responsible for applying standardized processes and procedures across meetings and events. Handles complex logistics planning and scheduling for meetings and events. Acts as a lead executor of shipping, vendor communication, and on-site logistics. The successful candidate should be an advocate for continuous improvement, demonstrate excellent attention to detail, and a comprehensive skill set encompassing people management, communication, project coordination, organization, and process management. Knowledge of the internal business practices and priorities is essential to support various projects with a commitment to quality, precision, and confidentiality. This individual will contribute thought leadership, innovative ideas, and recommendations to enhance operational effectiveness and efficiency. Exceptional communication skills are critical.  Technical proficiency in work request management, financial tracking, and virtual and offsite event delivery and support applications, as well as proficiency in Microsoft Office Suite, is crucial. The expertise is necessary to ensure that the team’s work complies with Firm Standards. The position reports to the Events Operations Lead (Manager). Crowe is passionate about managing and improving sustainability goals. This role demands strong understanding of options and resources to support cultural and religious diversity and dietary requirements and a strong desire to improve best practices and ensure all processes, policies, programs and related suppliers/vendors and venues employ sustainable practices to ensure meetings and events embrace environmental stewardship and reflect Crowe’s sustainability goals.  Key Responsibilities: - Coordinate logistics for medium-to-large events (scheduling, shipping, venue setup). - Maintain responsibility for inventory, vendor communication, and shipping timelines. - Execute small event project plans from initiation to completion. - Collaborate on project plans, documentation, and sustainability practices. - Support catering processes for meetings and events across the firm - Mentor Associates and assist in training. - Provide reporting, escalate conflicts, and troubleshoot event logistics issues. - Perform administration role for event technology including Cvent, Survey Monkey, Poll Everywhere and others. #LI-SAW #LI-Remote Qualifications: - Bachelor’s or Associate's degree in Business or relevant field is preferred. - 3–5 years of event support or logistics experience required. - Project coordination and vendor management skills. - Strong attention to detail and communication. - Proficiency in Microsoft Office tools required. - Proficiency in Cvent, Survey Monkey, Poll Everywhere, and other related platforms is a plus. We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. The application deadline for this role is 05/31/2026. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $63,700.00 - $133,400.00 per year. Our Benefits: Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you! How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper! More about Crowe: Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws. Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge. Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable. We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination. If you are interested in applying for employment with Crowe and are in need of an accommodation or require special assistance to navigate our website or to complete your application, please visit our Applicant Assistance and Accommodations page for more information: https://careers.crowe.com/crowe-applicant-assistance-and-accommodation