Senior Manager, Platform Professional Services

ManagerManagerFull TimeRemoteSeniorTeam 5,001-10,000Since 2011H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

53 days ago

Salary

$160K - $220K / year

Seniority

Senior

Bachelor Degree12 yrs expEnglishCloud

Job Description

Senior Manager, Platform Professional Services

CrowdStrike

• Build and grow a team that helps customers operationalize and support all CrowdStrike products, including all modules of Falcon, especially Endpoint, Identity, Cloud, Next-Gen SIEM and LogScale. • Collaborate with the professional services leadership team to build and scale the organization, expand programs, increase efficiencies, and create a world-class, customer-focused offering. • Drive cross-functional teams within CrowdStrike to ensure successful delivery outcomes and maximize value for customer engagements. • Manage and mentor team members to help expand skill sets and maximize performance. • Lead internal initiatives to enhance delivery techniques, introduce automations, strengthen security postures, and optimize time-to-value, utilizing AI and other technologies. • Anticipate customer needs by tracking new CrowdStrike technologies and mapping out innovative service offerings. • Manage a portfolio of customer projects from a project leadership and tactical role, including projects led by in-house residents as well as by subcontract partner residents. • Interface directly with customers, assisting with pre-sales, presenting solutions, structuring deals, managing project creation, and all phases of project delivery. • Partner with the global sales and marketing teams to develop services communications, deliver presentations, match customer needs to solutions, and close opportunities. • Ability to travel up to 25% of the time.

Job Requirements

  • 12+ years of experience working in the security industry in a professional services or similar capacity
  • 4+ years managing a team of consultants in the security industry
  • Strong understanding of employee management concepts with the demonstrated ability to lead teams
  • Experience developing go-to-market strategies including new service offerings and cross-sell/upsell opportunities
  • Experience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffs
  • Experience managing technical deployments, tracking time, and running projects from kickoff to closure
  • Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders
  • Experience translating your knowledge of customer requirements and experiences into feedback for product and engineering teams
  • Strong written and oral communication skills in English.

Benefits

  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe

Related Categories

Related Job Pages

More Manager Jobs

Full TimeRemoteTeam 1,001-5,000Since 1955H1B No Sponsor

• Responsible for the coordination and management of small to medium-sized facility construction projects for the company campus, labs, and locations • Plans and manages work performed by contractors and consultants, and provides general management of construction-related jobs • Manage, direct, and coordinate construction projects for the company campus, labs, and locations • Oversees scope development, design, implementation, schedule, budget, safety, and client satisfaction on proposed projects • Responsible for delivering the project to the client in compliance with all contractual requirements and in accordance with Federal, State, and local law requirements • Create and maintain all project documentation, including written scopes of work; project drawings (often prepared by others); contracts; schedules; change order logs; weekly project meeting minutes; and all project correspondence • Provide project budget estimates for building and site work on proposed projects • Coordinate activities of all stakeholders, including clients, internal partners, designers, contractors, and authorities having jurisdiction throughout the project life cycle • Manage the project financial process, including estimates, bidding, PO’s, and close-out • Field verification of work being undertaken to ensure full compliance with all relevant standards, e.g., contract documents, specifications, method statements, client policy, procedures, and Federal, State, and local law requirements • Monitor the performance of suppliers and subcontractors to determine compliance with contractual obligations • Escalate issues arising from disputes or sub-standard performance • Responsible for project close-out and reporting

United States
$58.7K - $88.7K / year
Job Closed
Full TimeRemoteTeam 1,001-5,000H1B Sponsor

CMSAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: - LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. - HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. - TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Work Hours - 8:30 am - 5:00 pm PST Job Summary Field based support to LifeVest reimbursement efforts by working collaboratively with partnered Territory Managers, ZOLL customers, National Accounts and reimbursement operations personnel to assist with reimbursement/managed care-oriented activities. Essential Functions - Coordinates the authorization process with the hospital personnel, payer representatives and ZOLL reimbursement operations - Provides education on the LifeVest benefits & process to hospital case managers, payor case managers & other payor focused contacts - Maintains customer profile data on the different layers of managed care contacts in geography - Works in partnership with the National Accounts team to ensure that the Field Reimbursement Specialist activities support the managed care goals and objectives - Responsibilities include supporting reimbursement focused activities for field sales, proactively educating hospital and payor case management, preparing appropriate documentation packages for authorizations, and understanding and communicating the managed care flow of the geography - Initiate and follow up on Letters of Agreement with targeted payors - Educate hospital case management, physicians and physician offices on reimbursement best practices and initiatives - Communicates with field sales on reimbursement best practices and trends with designated payors - Available as point of contact for field sales and field sales leadership during reimbursement process - Available/willing to work/travel weekends and evenings Required/Preferred Education and Experience - Bachelor's Degree or equivalent education and experience required - Completed a Registered Nursing Program or other equivalent clinical background required - Case Manager or Resource Utilization experience preferred - Cardiology clinical acumen required Knowledge, Skills and Abilities - Computer literate with the ability to learn proprietary software - Must be proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook) - Must be able to comfortably navigate the internet as well as Payor websites Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Standing - Occasionally - Walking - Occasionally - Sitting - Constantly - Talking - Occasionally - Hearing - Occasionally - Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-KH1 The annual salary for this position is: $72,000.00 to $77,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

United States
$72K - $77K / year
Red Hat logo

Senior Delivery Manager, Services

Red Hat

The leading provider of enterprise open source solutions.

Manager53 days ago
Full TimeRemoteTeam 10,001+Since 1993H1B Sponsor

• Drive alignment between North America services delivery and other Red Hat stakeholders such as Account Executives, Territory Service Managers (TSMs), Solution Architects, Technical Account Managers, and Customer success. • Analyze region’s market trends, evaluate competitive customer landscapes and surface unmet customer needs to drive the development of differentiated service offerings. • Facilitate proactive escalation resolution and issue management, while strengthening strategic partnerships and serving as a trusted advisor to prompt client loyalty, retention, and service expansion. • Coach and empower project managers through structured development, performance feedback, and skill-building programs; lead talent acquisition, enable succession planning, and champion a culture of learning and continuous improvement. • Advance operational excellence by implementing best practices, standardizing processes and leveraging technology to drive process improvement by optimizing resource allocation and ensuring efficient service delivery through robust PMO practices including project forecasting, capacity planning, utilization management, cross-functional alignment, managing revenue backlogs, and governance; oversee project health checks, risk reviews, change management, and reporting while maintaining delivery tools for project setup, time tracking and operational compliance. • Drive end-to-end financial accountability across programs and projects, including revenue forecasting, margin management, and financial risk mitigation, to ensure profitability and sustained business growth. • Champion Red Hat culture and foster positive associate experiences.

California + 4 moreAll locations: California | Colorado | Illinois | Nevada | Texas
$151.5K - $250.0K / year
Job Closed
Global Elite Empire Consultants logo

Work From Home - Client Support Manager

Global Elite Empire Consultants

Good Grief is focused on building a competitive remote sales team.

Manager53 days ago

Join a fast-growing, tech-driven organization looking for innovative individuals to help take the team to the next level. Typical day-to-day tasks include: • Conducting virtual consultations with clients. • Assessing clients’ needs and imparting knowledge on solutions. • Cultivating lasting client relationships through consistent, periodic check-ins. • Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include but not limited to: • No cold calling • Qualified lead program • Advancement based on performance • Weekly pay • Renewals • Mentorship and complete training • Industry leading tools and technology access • Work from home (web conference-based presentations) Looking for candidates who hold the below characteristics: Passionate. Competitive. Motivated. Dependable. Hardworking. Adaptable. Flexible. Coachable. If you are a hard-working, motivated team player, this may be an opportunity for you! *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)

United States