CMSAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: - LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. - HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent. - TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career. Work Hours - 8:30 am - 5:00 pm PST Job Summary Field based support to LifeVest reimbursement efforts by working collaboratively with partnered Territory Managers, ZOLL customers, National Accounts and reimbursement operations personnel to assist with reimbursement/managed care-oriented activities. Essential Functions - Coordinates the authorization process with the hospital personnel, payer representatives and ZOLL reimbursement operations - Provides education on the LifeVest benefits & process to hospital case managers, payor case managers & other payor focused contacts - Maintains customer profile data on the different layers of managed care contacts in geography - Works in partnership with the National Accounts team to ensure that the Field Reimbursement Specialist activities support the managed care goals and objectives - Responsibilities include supporting reimbursement focused activities for field sales, proactively educating hospital and payor case management, preparing appropriate documentation packages for authorizations, and understanding and communicating the managed care flow of the geography - Initiate and follow up on Letters of Agreement with targeted payors - Educate hospital case management, physicians and physician offices on reimbursement best practices and initiatives - Communicates with field sales on reimbursement best practices and trends with designated payors - Available as point of contact for field sales and field sales leadership during reimbursement process - Available/willing to work/travel weekends and evenings Required/Preferred Education and Experience - Bachelor's Degree or equivalent education and experience required - Completed a Registered Nursing Program or other equivalent clinical background required - Case Manager or Resource Utilization experience preferred - Cardiology clinical acumen required Knowledge, Skills and Abilities - Computer literate with the ability to learn proprietary software - Must be proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook) - Must be able to comfortably navigate the internet as well as Payor websites Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Standing - Occasionally - Walking - Occasionally - Sitting - Constantly - Talking - Occasionally - Hearing - Occasionally - Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-KH1 The annual salary for this position is: $72,000.00 to $77,000.00 Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com. Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

• Drive alignment between North America services delivery and other Red Hat stakeholders such as Account Executives, Territory Service Managers (TSMs), Solution Architects, Technical Account Managers, and Customer success. • Analyze region’s market trends, evaluate competitive customer landscapes and surface unmet customer needs to drive the development of differentiated service offerings. • Facilitate proactive escalation resolution and issue management, while strengthening strategic partnerships and serving as a trusted advisor to prompt client loyalty, retention, and service expansion. • Coach and empower project managers through structured development, performance feedback, and skill-building programs; lead talent acquisition, enable succession planning, and champion a culture of learning and continuous improvement. • Advance operational excellence by implementing best practices, standardizing processes and leveraging technology to drive process improvement by optimizing resource allocation and ensuring efficient service delivery through robust PMO practices including project forecasting, capacity planning, utilization management, cross-functional alignment, managing revenue backlogs, and governance; oversee project health checks, risk reviews, change management, and reporting while maintaining delivery tools for project setup, time tracking and operational compliance. • Drive end-to-end financial accountability across programs and projects, including revenue forecasting, margin management, and financial risk mitigation, to ensure profitability and sustained business growth. • Champion Red Hat culture and foster positive associate experiences.

Join a fast-growing, tech-driven organization looking for innovative individuals to help take the team to the next level. Typical day-to-day tasks include: • Conducting virtual consultations with clients. • Assessing clients’ needs and imparting knowledge on solutions. • Cultivating lasting client relationships through consistent, periodic check-ins. • Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include but not limited to: • No cold calling • Qualified lead program • Advancement based on performance • Weekly pay • Renewals • Mentorship and complete training • Industry leading tools and technology access • Work from home (web conference-based presentations) Looking for candidates who hold the below characteristics: Passionate. Competitive. Motivated. Dependable. Hardworking. Adaptable. Flexible. Coachable. If you are a hard-working, motivated team player, this may be an opportunity for you! *All interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)

Care Team Manager Location: Charleston, SC FLSA Status: Exempt Job Status: Full Time Work Model: Remote Work Schedule: Monday–Friday with occasional evenings and/or weekends Vehicle Required: Yes Amount of Travel Required: 15% Positions Supervised: Community Guides Reports To: Assistant Director of Care Team Operations At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens and effectively connect members to health care. Our mission-driven and member-focused company is seeking an experienced and self-motivated Care Team Manager who has worked with individuals living with health challenges and social issues, and understands the unique needs of this community. This innovative and adaptable Care Team Manager is an integral part of Reema – a start-up working to transform how health care and social care work together. The Manager leads by example in supporting our mission, is a champion of team leadership, and is accountable for our Care Team Program Outcomes. The Manager possesses an innate ability to solve problems independently, and also works collaboratively with cross-functional partners to achieve goals and support the Care Team. The Manager effectively communicates and empowers Community Guides to meet goals and create meaningful relationships with our members. Our approach is to provide the right amount of care at the right time for each of our members and the manager’s contributions are seen as paramount to Reema’s engagement within the community. This role spends approximately 90-95% of the time on leadership responsibilities: - Have a thorough understanding of Reema’s program including the goals, expectations, and metrics for Community Guides individually and as a team. Be accountable to these metrics and clearly communicate expectations that are meaningful and in alignment with Reema’s values. - Champion change management and effectively lead remote Care Teams through ambiguity and innovation. You are excited to join a fast-paced startup company that is constantly changing and redefining itself. - Establish structures and processes that cultivate communication and accountability to effectively sustain the team, such as: facilitating regular 1:1 meetings with Guides; setting and monitoring individual Guide goals around metrics, Guide activity, and/or member interactions, leading engaging team meetings, Case Reviews, Community Volunteering, and Team Building Events. - Actively review Community Guide performance to consistently and effectively deliver feedback and recognition. - Facilitate weekly check-ins that include staffing and metrics updates, reporting, and setting monthly Care Team goals with the Assistant Director of Care Team Operations. - Facilitate new employee orientation and support ongoing training and development of new staff. - Provide support and supervision to Guides within assigned teams; including researching resources for members. - Become a champion for partnered outreach and display a willingness to support other Community Guides in their community outreach. - Participate in the Guide Interview process by functioning as a lead partner in Care Team interviews. - Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes. - Ensure the entire team maintains confidentiality of PHI and abides by HIPAA and software security policies and training. This role spends about 5-10% of the time on direct service responsibilities with their members: - Through cold outreach build and manage a caseload of members - Establish trusting relationships with members through an empathetic, strength-based, and trauma-informed approach. - Utilize text messaging, phone calls, home visits, and other face-to-face communication as a primary means of engagement to meet member needs. - Be knowledgeable about community resources appropriate to support the needs of members. Make referrals to community resources, follow-up with members, and attend appointments as necessary. - Remain a steadfast component of each members’ support system, being there in crisis and through everyday life challenges. - Encourage members towards independence and autonomy. Job responsibilities to grow and change as business necessitates. Education, Experience and Skills: - Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences, or other related fields. Years of related experience can be substituted for years of completed education towards a bachelor's degree - Three years of program management/supervision experience in healthcare, community-based and/or social work settings - Five years of direct experience with local population or community to be served and knowledge of the community - Proficiencies in critical thinking, strategic thinking, time management, and prioritization - Knowledge of crisis planning, case management, and/or behavioral health - Strong propensity towards building and maintaining relationships - Proven ability to initiate conversation and create connections quickly - Proven ability to develop, adapt, and execute outreach plans - Working knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred Qualifications & Position Requirements: - 18 years of age or older - Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record - Comply with federal, state and local regulations regarding patient confidentiality HIPAA - Use technology-based tools and systems daily - Lift and carry up to 25 pounds occasionally Benefits: - Competitive Salary Package + Equity - Medical, Dental, and Vision Insurance - HSA and FSA Options - 401(k) Retirement Savings with Company Match - Employee Assistance Program - Flexible Schedules and Remote Work - Technology Stipend - Mileage Reimbursement - Accrued Paid Time Off - Paid Family and Medical Leave As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. All candidates who have received a written offer for this position will be required to undergo drug testing for commonly abused controlled substances in accordance with the company’s policy. Hires are contingent upon candidates producing satisfactory results from the pre-employment drug test. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.