• Manage the day-to-day activities regarding provider data management and credentialing. • Serve as a subject matter expert and support quality assurance, internal and external auditing of the key processes. • Ensure system compliance and acceptance testing, and drive process improvements designed to increase operational effectiveness. • Document new policies and procedures, develop and maintain training materials, and assist with onboarding new staff. • Manage a team of up to 10 to 14 credential specialists I and II.

Texas, United States of America Job Family Group: Production and Manufacturing Downstream Worker Type: Regular Posting Start Date: April 21, 2026 Business Unit: Downstream and Renewables Experience Level: Early Careers Job Description: What’s the role Department Scheduler roles encompass two major areas of responsibility: Workforce scheduling and Employee Payroll for multiple sub-departments. - First primary focus is to utilize the employee workforce to ensure accurate coverage for all jobs according to business needs while at the same time helping to minimize the department overtime associated with vacancies created by day-to-day operations with minimal disruptions & cost to Shell. - The second primary focus is to ensure employee pay is managed according to contract agreements and pay guidelines. As an Operations Scheduler, it includes understanding the short-term business plan for operating areas and supporting activities to achieve objectives with a strong focus on keeping the units covered 100% of the time, and ensuring employees’ scheduling, vacation, call-offs, training and payroll needs are met. It is also important that Schedulers work to identify opportunities that will reduce disruptions to workforce schedules for the Refinery/Chemical Operators while also avoiding controllable last-minute changes to the department workforce schedule that could have been controlled and scheduled in the planning or development stages of a department schedule. The scheduler role requires consistent and constant communication between PS’s, FLA, PTL’s and operators to ensure success. What you’ll be doing Operations Scheduling: Work Force Utilization – Workforce utilization to maximize coverage and minimize overtime. - Develop and maintain workforce plans for operators - Schedule Operators according to Job Preference and business needs - Cover all operating jobs 24x7, without 18 hr shifts and minimal overtime/cost to Shell - Utilize Operations workforce for special projects and training ensuring their jobs are fully covered (i.e. Blitz, PHA Reviews, site wide meetings) - Entering and Maintaining Absence/Attendance - Subject Matter Expert - All Leave Policies pertaining to Operation’s workforce - Subject Matter Expert - Schedule Pro Scheduling Tool - Subject Matter Expert - API-755 Fatigue Policies and Procedures - Subject Matter Expert - Overtime Policies and Procedures Internal Job Preference & Temporary Posters Management - Subject Matter Expert - Job Posting Process Policies and Contract Agreement - Submit and Administer Clock Alley and internal Posters - Subject Matter Expert on Job Preference Contract Language - Request and track all Operations Clock Alley posters - Submit PITT forms for Job changes that require Job Tenure to reset due to Clock Alley or Internal move Operations Vacation Management: - Manage and support hourly employee vacation solicitation and 1-day or 1/2-day vacation process - Manage 1-day Vacations Solicitation and Tracking - Manage Vacation Changes and Cancellations - Subject Matter Expert - Vacation Policy and 1 –day Vacation Policy Operations Payroll Time Entry: - Daily operations Timekeeping/Payroll activities - Dual entry data input into Schedule Pro & Shell People to reflect correct schedules pay and master data changes in accordance with Payroll and Scheduling deliverable deadlines - Subject Matter Expert on Payroll Guidelines i.e. (7th Day Pay, Ahead of Schedule, Job Change, Holiday Pay) - Assigning/Moving/Transfer Employees to between sub depts Other Associated Task: - Operations Schedulers must understand, continuously learn and apply knowledge and skills to effectively perform this role - A Scheduler must develop their own skills to provide enhanced leadership - Develop & maintain work processes re: qualifications, contract interpretations & practices, pay policies, reports, etc. - Understand the details of the plan to help optimize business needs/objectives - Proactively look for opportunities to improve all procedures pertaining to scheduling and payroll - Work closely with operations management and L&D on a daily/weekly basis to ensure operators maintain Job Proficiency - Ensure individual training plans are in place and are being achieved - Interface with HR regarding Deer Park Attendance Improvement Program (AIP) - Subject Matter Expert Operation Incentive Model Policies i.e. (OIM) - Yearly desk procedure updates to keep training documents evergreen - Work with Scheduling leads to ensure Site Ops Seniority List is kept current - Meet weekly with department focal to address Scheduling and Training opportunities that will need to be met - Serve as temporary backup scheduler should the need arise - New Hire Orientation regarding training for Scheduling and Pay associated learning - New Hire Badge Management What we need from you - Must have legal authorization to work in the US on a full-time basis for anyone other than current employer - Minimum of 2 years of experience in scheduling payroll - High School Diploma is required - Experience with Scheduling Pro is considered an asset - Familiarity with the DuPont schedule is an advantage What we offer The base salary range for this position is $72, 000 - $106, 000 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity. For regular full-time or regular part-time employees of the Company (participating companies as listed in the Summary Plan Description), insurance coverage options include medical, dental, vision coverage, life Insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs. Employees also participate in a company pension plan and a 401(k) plan. Paid leave includes up to 6 weeks of paid vacation time, up to 11 paid holidays, and parental leave offering 16 weeks of paid leave for birthing parents, and 8 weeks of paid leave for non-birthing parents. Additionally, employees are eligible for short-term disability leave for up to 26 weeks at 100% or 50% of base pay as well as Long-Term Disability insurance. Shell also offers other compensation such financial reimbursement for adoption, wellness, education, and personal learning expenses, and some roles are eligible for discretionary long-term incentives. For interns, eligible benefits include medical, dental, and vision coverage, life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs; participation in a 401(k) plan; and paid leave for up to 11 paid holidays. Additional information on Shell’s US benefit programs can be found at https://www.shell.us/careers/about-careers-at-shell/rewards-and-benefits.html. You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. - Progress as a person as we work on the energy transition together - Continuously grow the transferable skills you need to get ahead - Work at the forefront of technology, trends, and practices - Collaborate with experienced colleagues with unique expertise - Achieve your balance in a values-led culture that encourages you to be the best version of yourself - Benefit from flexible working hours, and the possibility of remote/mobile working - Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. - Take advantage of paid parental leave, including for non-birthing parents - Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply - Grow as you progress through diverse career opportunities in national and international teams - Gain access to a wide range of training and development programs We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here. Shell in The United States Shell has been in the US for more than 100 years, leading the sector in energy, petrochemicals and refined products. Today, we provide millions of Americans with the energy needed to heat and cool their homes and power the economy. We operate in all 50 states, from our Deepwater platforms in the Gulf of America to the Pennsylvania Chemicals complex and our miles of pipelines throughout the US. We reach our customers through our 13,000 branded retail stations, and we are number 1 in gasoline sales. We also own the #1 brand of motor oil in the U.S. – Pennzoil® – made from natural gas. We are excited to play a key role in the move to net carbon emissions while providing the oil and gas needed by society for many decades to come. - DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

Work From Home | Career Starter Role | Operations Associate About the Role We’re hiring a remote Operations Associate to help with daily tasks and support our team. This is an entry-level role, so no experience is needed—training is provided. What We’re Looking For - No experience required - Good communication skills - Organized and detail-oriented - Comfortable using a computer - Willing to learn and work independently What You’ll Get - Work from home - Training provided - Friendly team environment - Opportunity to grow

Die GFN GmbH begleitet als Bildungsanbieter mit IT-Spezialisierung deutschlandweit Menschen bei ihrer Weiterbildung und beruflichen Neuorientierung. Wir suchen freiberufliche Trainer/Dozenten (m/w/x) für ITIL® 4 Foundation und/oder PRINCE2® 7 Foundation & Practitioner für Einsätze im geförderten Bildungsbereich. Aufgaben - Unterricht & Prüfungsvorbereitung für PRINCE2® 7 und ITIL® 4 - Durchführung von Online-Live-Trainings - Vor- und Nachbereitung der Trainings - Betreuung und Beratung der Teilnehmenden Qualifikation - einschlägige Unterrichtserfahrung in der Erwachsenenbildung, idealerweise im geförderten Bildungsbereich (Nachweis erforderlich) - Formelle pädagogische Eignung (Ausbildereignung IHK oder gleichwertiger Nachweis), oder die Bereitschaft diesen Nachweis noch zu erbringen - Offenheit für heterogene Gruppen und die Bereitschaft sich fortlaufend weiterzubilden - Aktuelle ITIL® 4- bzw. PRINCE2® 7-Zertifizierungen - Abgeschlossene(s) Ausbildung/Studium - einschlägige Erfahrung im Projektmanagement Benefits Neben einer sinnstiftenden Tätigkeit im geförderten Bildungsbereich kannst Du unter anderem von folgenden Vorteilen profitieren: - Frühzeitige Auftragsplanung und die Möglichkeit zur langfristigen Zusammenarbeit - Bereitstellung von Unterrichtsinhalten - Faire Honorare - Unterstützung bei fachlichen und bei methodisch-didaktischen Fragen Bei uns erwartet Dich ein vorurteilsfreies, wertschätzendes Miteinander. Wir leben Vielfalt – sowohl mit unseren Teilnehmer:innen als auch im GFN-Team. Interessiert? Dann bewirb Dich jetzt über unser Bewerbungsformular. Falls Du noch Fragen hast, sprich uns gerne an. Wir freuen uns auf Dich! GFN-ID: 60_001_25