Customer Business Manager – Costco International Glanbia Performance Nutrition (GPN), a global leader in performance and lifestyle nutrition, is home to iconic brands including Optimum Nutrition, BSN, Isopure, Think! and Amazing Grass. We manufacture and market a full range of products—from protein powders and pre-workouts to ready-to-eat snacks and general wellness items. We’re hiring a Customer Business Manager to lead our Costco regional business. What You’ll Do - Leads business development and own relationship with Costco US Regional Buying Teams (Functional Beverage, Healthy Snacks and Business Centers), partnering with key buying contacts to identify new partnership opportunities. Ensure omni-channel execution of assigned categories in-line with best in class principles. - Drive strategic growth by identifying opportunities across assortment, pricing, pack architecture and promotions. - Act as conduit with internal stakeholders, collaborating on strategic initiatives and ensuring execution of aligned priorities. Collaborate with key partners (Customer Service, Product Supply) to ensure new initiatives executed flawlessly. - Own key customer P&L initiatives including forecast, trade spend management and trade promotion management entry/maintenance. - Key contributor to overall annual planning process, owning the specific categories and growth plans for the year. - Leverage key reporting tools, consumption data and panel sources to demonstrate expertise of business and build strong business cases. - Own and support other strategic initiatives for Club Americas team as assigned. - Travel as needed to all Costco regions and HQ. What We’re Looking For - Bachelor’s degree with 5+ years of experience in CPG and/or broker roles. - Costco experience required, with preference for Regional Buying Offices. - Proficiency in syndicated data tools (SPINS, Nielsen, IRI) and trade management systems. - Strong forecasting, analytical, and strategic planning skills. - Comfortable with MS Outlook, Excel, PowerPoint and Teams. Why Join Us? - Be part of a global leader in performance nutrition. - Work with iconic brands and a passionate, driven team. - Lead a high-visibility role with global impact. - Enjoy flexibility with remote work and travel opportunities. - Make a difference in a fast-growing, dynamic industry. What we would like to offer you!  The opportunity to develop your career on a global stage, continuous learning through an on-demand learning platform, and a competitive compensation package including staff discounts, generous family leave policy, health & dental plan, competitive salary, 401K. Apply now and make a difference in the world of health and wellness! Glanbia provides a reasonable range of compensation for roles; the salary range for this role is $105,000 - $140,000 plus car allowance and an annual bonus. This range may not be applicable to other locations and targeted salary is midpoint of range. Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role. At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. At Glanbia our culture will celebrate individuality, knowing that together we are more.

• надання якісної підтримки бронзовому VIP сегменту; • робота з задачами від ретеншн команди; • просування серед користувачів активностей, таких як турніри, лотереї, квести та пригоди; • проведення інтерв’ю з користувачами бронзового сегмента, отримання відгуків про досвід і вподобання; • збільшення задоволеності клієнтів завдяки наданню якісної персоналізованої допомоги; • конвертація бронзових користувачів у VIP клієнтів вищих сегментів; • робота із запереченнями клієнтів; • допомога у процесі верифікації за потреби; • досягнення встановлених цілей KPI; • підтримка та вдосконалення знань про наявні та нові продукти; • можливість працювати за графіком 06:30 - 15:30 за Києвом (стабільний графік з понеділка по п'ятницю).

Role Description The Client Experience Specialist is a service-minded professional who manages all non-licensed aspects of the real estate transaction, from contract to close, to create a seamless experience for the agent, consumer, and all deal parties. You are part of a collaborative team that is enhancing the way that Coldwell Banker is doing business by eliminating the friction and simplifying the transaction process. The key to success in this role is the ability to multitask, solve problems, and communicate effectively with agents, clients, third parties, and internal operations. As a trusted professional, you provide our agents, homebuyers, and sellers the confidence that their transaction is in reliable and skillful hands. This position is 100% remote and will support various markets, primarily in Florida and the Carolinas. The ideal candidate will be able to work in eastern time. Responsibilities: - Perform non-licensed administrative tasks for real estate agents. - Identify and manage the contractual dates and deadlines and ensure the transaction is closed in a timely, efficient, and accurate manner. - Collaborate closely with agent services department, agents, or other third parties to ensure all proper documentation has been received for compliance in the transaction file in the appropriate systems. - Organize all transaction details in applicable systems while providing continuous updates to the agent, client, and third parties. - Serve as all deal stakeholders’ point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close. - Own and execute full end-to-end transaction processing by entering transaction-related expenses, verifying accuracy of details, preparing commission invoices, calculating and finalizing commission payments, and proactively resolving discrepancies to ensure timely and accurate agent payouts. - Regularly update and manage communication with all parties involved in the transaction. - Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience. Qualifications - Minimum of 2 years Real Estate/mortgage/title administration/transaction coordination experience required. Requirements - Self-motivated - able to work independently with a sense of urgency in a fast-paced, high volume paperless environment. - People first approach - keeping the agent and consumer at the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. - Technical - ability to learn and navigate multiple software systems with an elevated level of competency while demonstrating comfort with transaction management and financial tools. - Analytical Thinking & Transaction Accuracy - able to apply strong critical thinking and problem-solving skills to ensure precise management of financial details such as expenses, invoices, and commission calculations while analyzing data to identify discrepancies, resolve issues promptly, and maintain compliance and data integrity. - Process Management - able to effectively manage end-to-end workflows, prioritize tasks, and ensure timely completion of transaction processing. - Partnership/Collaboration - the individual remains open to others' ideas and exhibits willingness to try new things. - Oral/Written Communication - the individual speaks clearly and persuasively in any situation to clearly advise and resolve any issues. - Quality Assurance - the individual demonstrates accuracy and thoroughness and monitors their own work to ensure quality. - Adaptability - the individual adapts to changes in the work environment, prioritizes and manages competing demands, and can deal with frequent changes, delays, or unexpected events while remaining resilient. - Building Collaborative Relationships - the individual develops, maintains, and strengthens partnerships with agents and colleagues while providing information & support. Benefits - Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D - 401(k) savings plan with company match - Paid Time Off to Include Holidays, Vacation Time, and Sick Time - Paid Family & Paternity Leave - Life Insurance - Business Travel Accident Insurance - All employees receive access to LinkedIn Learning - Employee Referral Program - Adoption Assistance Program - Employee Assistance Program - Health and Wellness Program and Incentives - Employee Discounts - Employee Resource Groups

• Own your portfolio of accounts. You'll manage a portfolio of customers, mostly Shopify brands running influencer marketing programs. • Help customers align on goals, build a plan together, and learn what works through regular check-ins. • Drive adoption of Modash features like Discovery, Campaigns, CRM, email outreach, Shopify integrations, and affiliate tracking. • Onboard new customers, run strong Sales → CS handover, and help them set up Modash. • Be the main bridge between customers and Product, bring customer problems to Product clearly, and help shape what we build next. • Work with Support to escalate and resolve technical issues and build customer-facing resources with Marketing.