Title: Reimbursement Specialist - Liability Job category: Revenue Requisition number: REIMB010209 Full-time Hybrid Locations Westchester, IL 60154, USA Job Description: It’s the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics. Ready to join? We are looking for a Reimbursement Specialist at our Corporate office in Westchester, IL. This position will assist patients, attorney's and insurance companies with account questions and ensure they understand the billing statements and processes while providing the highest level of customer care. The ideal candidate must have excellent interpersonal and communication skills and ability to work independently and as part of a team in a fast-paced environment. This position will be a hybrid role after an approximate two-week in-person training. Essential Duties and Responsibilities include the following. - Answer incoming calls into call center and assist patients/insurance companies with account questions in a courteous and timely manner. Ensure patient/insurance companies understand the billing statements and processes to provide the highest level of customer care. - Facilitate follow-up communications with insurance companies and patients regarding claim/payment status through practice management system and reporting tools. - Document all actions and maintain a permanent record of patient accounts to ensure a sufficient audit trail - Review and adjust balances according to fee schedules and management/MD requests, able to verify that claims have processed correctly by the insurance plan. - Research and obtain necessary documentation for insurance companies to process outstanding claims. - Identify denials and appeal with proper documentation within a timely manner to secure payment. - Answers patients' questions regarding statements and insurance coverage. Telephones or emails payers for follow up on outstanding claims. - Other duties as assigned. Education and/or Experience - High school diploma or general education degree (GED) - Minimum of 2 years Accounts Receivable/Collection experience in Motor Vehicle Accident/Personal Injury; preferably in an Orthopedic practice What’s in it for you? MOR offers their employees a comprehensive compensation and benefits package. Pay Range: $23.00 – $27.00 per hour. Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package. - Quarterly bonus eligibility. - Medical, Dental and Vision Insurance. - Paid Time Off and Paid Holidays. - Company-paid life and long-term disability insurance. - Voluntary life, AD&D, and short-term disability insurance. - Critical Illness and Accident Insurance. - 401(k) Savings Plan. - 401(k) Employer Contribution. - Pet Insurance. - Commuter Benefits. - Employee Assistance Program (EAP). - Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA). - HSA Employer Contribution (when enrolled in a HDHP). - Tuition Reimbursement. - Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana. Our employees make the difference in our patients’ lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we’re all about. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Credentialing Specialist remote type Remote locations Remote US time type Full time job requisition id R-9379 Develop and cultivate productive relationships with providers, retail chains, strategic partners, and their staff. Elevate providers’ understanding of industry standard credentialing requirements, leveraging team knowledge and resources. - Establish relationships with providers to obtain required regulatory information and manage all aspects of the providers’ initial and ongoing credentialing requirements - Use independent judgment to ensure that documentation complies with appropriate state regulations - Oversee and manage assigned files in the CVO partner’s system - Track in-progress credentialing files, identify and collect missing documents to ensure timely completion of the credentialing process for new and existing providers, and ensure that state regulatory standards are met - Research, analyze, and resolve complex credentialing issues and escalations, coordinating with internal and external business partners when needed, in order to meet compliance requirements - Use analytical and investigative skills to collect, evaluate, and compile information from regulatory reporting agencies, legal documents, and the provider to support the explanation of provider sanctions and/or malpractice claims - Compile required information for the Credentialing Committee in a clear and complete format that allows the Committee to render its decision on the provider’s application - Exercise critical thinking and analytical skills in the initial entry and maintenance of provider data, ensuring the integrity of all shared provider information - Escalate issues to the appropriate business areas and drive solutions when applicable - Gather and assess necessary provider information for the legal department to support the Dispute Resolution Process for providers denied at the Committee or terminated from the networl - Compose professional and concise correspondence to providers, retail chains, and office staff - Demonstrate a broad knowledge of the organization's strategic direction to achieve growth objectives and operational goals - Act as an internal resource for business partners Job Specifications Typically has the following skills or abilities: - Bachelor's Degree in a related field; in lieu of degree, 4 years of functional experience - Demonstrated professionalism and leadership in dealing with situations involving controversy and conflict, experience in handling and resolving escalated issues - Demonstrated advanced communication, influencing, and problem-solving skills - Experience working directly with providers and staff on credentialing policies and procedures - Regularly exercise discretion and independent judgment in the performance of job duties - Demonstrated ability to identify problems and provide creative solutions - Strong attention to detail, multi-tasking, organizational skills, and customer service skills - Proven ability to balance provider needs with corporate objectives - Ability to work independently and in a team environment #LI-VENTURES Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. Salary Ranges: $58,656.00 - $80,253.00

Description Remote: This position does not require the employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships on a recurring basis. The territory covers the Western Region/Market. The selected candidate must either currently reside in Phoenix, Arizona or within a 50-mile radius, or be willing to relocate to this area (within 50 miles). The Role The Regional Service Specialist serves as the primary liaison between Regional CCA leadership, brand subject matter experts, Service Operations, and internal work groups, acting as the key expert on service operations across the region. This role focuses heavily on emerging EV technologies and industry trends, dealer tools and equipment, technician training for both EV and ICE, and battery performance. What You'll Do (Responsibilities) - Primary lead between Regional CCA leadership staff, Brand SMEs, CCA Service Operations and internal work groups. - Serve as the SME for the Regional CCA Field Team on a variety of service operations matters including: - Emerging EV technologies (i.e. bi-directional charging) and industry trends. - Global dealer network with tools and equipment. - Technician training EV and ICE compliance (STS training improvement). - Battery State of Charge Performance. - Monitor number of vehicles delivered with an open safety or non-compliance recall, recall completion and PDI debit reduction. - Focus point for regional Thermal Runaway Propagation (TRP) alerts. - Implement strategies to support GM and brand-specific programs related to servicing EVs (e.g. battery reman processes and logistics, CCS to NCS charger transition). - Champion ad-hoc service operations projects as determined by leadership. - Responsible for communication of regional performance on service operations metrics. - Implement effective countermeasures to overcome regional headwinds impacting role KPIs. - KPIs: NPS, field actions completed on the service lane, and growing our GM technician base. Your Skills & Abilities (Required Qualifications) - Bachelor's degree or equivalent experience. - 3+ years of experience guiding and improving dealership fixed operations. - Proficient automotive technical knowledge and business acumen including service operations and customer experience. - Proficient knowledge of dealership service and parts operations. - Effective communication skills, public presentation/storytelling (both development and delivery of presentations). - Ability to work autonomously through effective time management and prioritization. - End-to-end process management and project management. - Requires up to 50% travel Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. - The expected base compensation for this role is ($105,600.00 - $140,700.00) USD Annually. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. - Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. - Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more #LI-AP1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) The selected candidate will be required to travel at least 50% or more on a frequent basis. This job may be eligible for relocation benefits. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

About the client: Our client is a US-based law firm currently managing their marketing efforts in-house. They are actively running and scaling social media and paid advertising campaigns and are seeking to maintain momentum as they transition from their current internal marketing resource. The firm values responsiveness, efficiency, and performance-driven marketing strategies that directly contribute to lead generation and business growth. About the role: We are seeking a Paid Ads Specialist to oversee and execute both organic social media management and paid advertising campaigns across Google and Meta platforms. This is a hands-on execution role for someone who can step in immediately, take ownership of ongoing campaigns, and ensure continuity without disruption. The ideal candidate has experience managing both content strategy and paid media, understands lead generation strategy, and can operate independently in a remote environment. Experience working with US-based businesses is required. Law firm marketing experience is preferred. What you’ll be doing: - Manage and optimize Google Ads campaigns (Search, Display, YouTube if applicable). - Manage and optimize Meta Ads campaigns (Facebook & Instagram). - Oversee organic social media strategy, posting, engagement, and content calendar execution. - Ensure campaign continuity and maintain momentum from existing in-house efforts. - Monitor performance metrics including lead generation, cost per lead, and ROI. - Conduct audience testing, creative testing, and budget optimization. - Provide performance reports with insights and actionable recommendations. - Collaborate with leadership to align campaigns with firm growth goals. Who are we looking for? - 3-5 years of experience managing paid ad campaigns and social media. - Proficiency with Google Ads, Meta Ads, and other relevant tools; proven track record in optimizing campaigns for ROAS and lead generation. - Experience managing organic social media accounts for businesses. - Strong written and verbal English communication skills; comfortable with video calls for client communication. - Willingness to learn new systems and approaches unique to the client’s processes. Position: Paid Ads Specialist Remote Status: Fully Remote Working Hours: 40 hrs a week in standard working hours in Central Time. Salary: USD 1400 - 2000 per month Internal Job ID: 1255