• The Sales Center Supervisor provides general administrative support to the Sales Center Manager and serves as the first point of contact for the call center agents. • This role will be responsible for assisting with the answering incoming calls and/or emails as needed, directing calls/emails to appropriate Company Personnel, assist in the training process of new/existing agents, direct staff supervision in the absence of the Sales Center Manager, as well as assist the Sales Center Manager with daily operational and employee tasks as needed. • The Sales/Call Center Supervisor will be responsible for handling the day-to-day administrative functions and responsibilities while remaining focused on the training and development of all Sales Center Agents to build their necessary skills and knowledge so they can better support our customers and meet all personal and departmental goals.

• Responds to all incoming telephone call for Company-wide inquiries • Sets reservations and holds by working with customers needs/demands • Answers inquiries by clarifying desired information; researching, locating, and providing information • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems • Fulfills requests by clarifying desired information; forwarding requests to facility/management appropriately • Assists customers with any technical issues experienced with website • Maintains call center database by entering information into company programs • Effectively communicates with management and fellow associates • Regular worksite attendance in accordance with Companys Attendance Policy is required for this position • Other Duties As Assigned

About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, in-house team member. About the Company Our client is a fast-growing B2B SaaS startup transforming how restaurants and quick-service restaurants (QSRs) operate in the U.S. Their all-in-one platform includes mobile apps, online ordering systems, self-service kiosks, AI-powered call handling, and kitchen display systems (KDS). They help restaurants streamline operations, increase order volume, and enhance customer experience through innovative digital solutions. Job Type: Full-Time Location: Remote Job Summary We are hiring a driven Sales Development Representative (SDR) with 1–2 years of tech sales experience to support outbound and inbound sales efforts. This is a high-performance, KPI-driven role ideal for candidates who thrive in a fast-paced remote sales environment and are motivated by targets, growth, and commission potential. Key Responsibilities - Conduct 60–100 outbound calls daily to prospective restaurant clients - Book 5–8 qualified demos per week for Account Executives - Qualify inbound leads and ensure timely follow-ups - Maintain accurate and up-to-date records in CRM systems - Support seamless handoff of qualified opportunities to the sales team - Collaborate with internal teams to ensure smooth onboarding of new clients - Work independently while consistently achieving performance KPIs

About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms across SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, in-house team member. About the Company Our client is a fast-growing B2B SaaS startup transforming how restaurants and quick-service restaurants (QSRs) operate in the U.S. Their all-in-one platform includes mobile apps, online ordering systems, self-service kiosks, AI-powered call handling, and kitchen display systems (KDS). They help restaurants streamline operations, increase order volume, and enhance customer experience through innovative digital solutions. Job Type: Full-Time Location: Remote Job Summary We are hiring a driven Sales Development Representative (SDR) with 1–2 years of tech sales experience to support outbound and inbound sales efforts. This is a high-performance, KPI-driven role ideal for candidates who thrive in a fast-paced remote sales environment and are motivated by targets, growth, and commission potential. Key Responsibilities - Conduct 60–100 outbound calls daily to prospective restaurant clients - Book 5–8 qualified demos per week for Account Executives - Qualify inbound leads and ensure timely follow-ups - Maintain accurate and up-to-date records in CRM systems - Support seamless handoff of qualified opportunities to the sales team - Collaborate with internal teams to ensure smooth onboarding of new clients - Work independently while consistently achieving performance KPIs