• Provide production support in a complex application and data warehouse environment • Analyze, troubleshoot and resolve failures • Provide clarity with in-depth data research • Implement fixes • Collaborate with teams across IT to resolve complex issues and provide optimal solutions, with an emphasis on process improvement • Work to continuously enhance the stability and long-term performance of BI systems • Develop and update documentation, technical procedures, and knowledge articles • Increase proficiency and scope of involvement on all activities through guided and self-initiated learning • Participate in on-call rotation as required

• Build and maintain interactive reports and dashboards and develop data models in dbt from multiple data sources • Analyze historical data to create impactful insights and provide actionable recommendations to key priorities for stakeholders at all levels • Develop a deep understanding of Alma’s business and data to empower more effective decisions. Be the expert on where to find data to solve business challenges in your domain. • Proactively identify opportunities for increased efficiency in current processes • Support and execute the BI team’s mission and strategy • Act as a liaison for data between the business and Engineering to help advocate for and prioritize improvements in our data capabilities

• This is a multi-pod leadership role focused on high-impact delivery and strategic orchestration. In the first 12 months you will: • Establish Strategic Trust & Roadmap Ownership: Within the first few months, you will have fully integrated with your stakeholders in Operations, CX, and Finance. Success is defined by becoming the primary owner of the team’s work, roadmap, and delivery, ensuring that data priorities are perfectly aligned with business-critical objectives. • Drive Long-Term Strategic Planning: You will lead the creation of the H2 and 2027 BI strategy for your domains. This includes defining ambitious business goals, multi-quarter roadmaps, and resource plans that anticipate the needs of a rapidly scaling organization. • Bridge the Gap Between Business Needs & Data Products: You will partner with Data Science and Data Engineering leaders to craft a vision for the next generation of our data products. You will successfully translate complex stakeholder needs into scalable tools and services, ensuring our data architecture supports long-term business agility. • Operational & Financial Integrity: Collaborating closely with the Finance team, you will ensure all necessary data fulfills requirements for the 2026 financial audit with high precision, consistency, and transparency. • Direct Leadership & Coaching: Manage and mentor a team of BI analysts across two value stream pods. You will guide their career development, hold them accountable for high-performance standards, and foster a culture of autonomy and continuous feedback. • Cross-Functional Collaboration: Serve as the "connective tissue" between your pods and the broader data organization. You will collaborate daily with Data Engineers, Analytics Engineers, and Data Scientists to ensure technical strategies are threaded across teams. • Workflow & Skill Evolution: Continually evolve the team's technical and analytical capabilities. You will drive the adoption of modern practices in SQL and DBT, while championing the use of AI to accelerate analysis and increase the consistency of our insights. • Operational Excellence: Identify opportunities for synergy across teams, establish clear measures for project success (KPIs/SLOs), and manage the operational costs and resource utilization for your pods. • Tactical Contribution & Technical Delivery: While your primary focus is leadership, you aren't afraid to "get your hands dirty" when needed. You will act as a senior practitioner, contributing directly to complex data modeling, the development of scalable data assets, and the execution of advanced analytics to unblock the team or help tackle high-priority initiatives. • Strategic Enablement & Data Fluency: You will act as a bridge to our business teams, ensuring that new data assets don't just exist but are understood and utilized. This includes designing training programs for new data launches, evangelizing self-service capabilities, and driving the overall data fluency of our business partners to ensure insights lead to action.

• Gather operational data provided by various departments. • Input data into Google Sheets and Excel-based templates with a high degree of precision. • Maintain and update daily, weekly, and monthly performance trackers. • Create and format Google Slides or PowerPoint decks using provided content. • Ensure consistent formatting, structure, and branding across all reports and presentations. • Organize and archive reports and decks systematically for easy access and retrieval. • Assist in preparing documentation and summaries for both internal and client-facing reports. • Support other administrative tasks related to reporting and data coordination. • Meet all deadlines for recurring and ad hoc reporting tasks.