Concord Music Group, Inc. is a leading independent music company, with a mission to support and amplify creators across recorded music, publishing, theatrical works, and screen con
Global Royalties Manager
Location
Tennessee
Posted
62 days ago
Salary
20K - 30K / month
Seniority
Lead
Job Description
Global Royalties Manager
Concord Music Group, Inc.
Title: Global Royalties Manager Location: Nashville United States Category: Royalties Type: Regular Full Time Job Description: Overview Concord is the world's leading independent music company. The Company supports more than 125,000 artists and songwriters whose works are licensed, marketed, and performed globally. Concord's growing catalog of 1.3 million songs, compositions, sound recordings, films, plays, and musicals is one of the most impactful and culturally relevant collections of creative rights in history. Concord is headquartered in Nashville with additional offices in Los Angeles, New York, London, Berlin, Melbourne, and Miami. As the Global Royalties Manager, you'll be responsible for overseeing the administration and processing of royalty statements, including creating statement headers, loading electronic files, and mapping titles to songs in our publishing database. You will track and report on inbound royalties workflow and ensure delivery standards and metrics are being met by the Global Royalties team. Responsibilities Core Responsibilities: - Provide qualitative and quantitative management reporting on the ingestion and successful processing of all inbound royalties statements and distributions into Concord's publishing royalties system. - Take a leading role in monitoring, refining and updating departmental workflow monitoring software, currently surfaced in Atlassian Jira. - Manage the inbound function of the Global Royalties department, overseeing the team and assisting with problem resolution. - Assist with the loading and matching of royalty statements to appropriate works in the iMaestro publishing database using our matching software. - General Royalty problem research & resolution, including researching data provided in source files and providing proposals to improve/enhance data enrichment. - Utilize tools (Excel, Command Prompt, Pivot Tables, etc.) to analyze metadata in the royalty system and provide feedback on how to harmonize and refine at a macro level. - Research, track, improve and maintain the processing of various high priority royalty sources which require special handling outside of the normal process. - Utilize tools such as Power BI and Alteryx to help streamline processing and reporting. - Review and match income out of suspense accounts. Report on income in suspense for audits or tracking purposes. - Assist with reviewing team tasks and providing required training. - Assist in resolving internal inquiries received from various departments within Concord. - Oversee the quarterly distribution of payment reporting and assist with reporting updates. Post financial transactions in iMaestro as required to handle adjustments, payment requests and client updates. - Performs other duties as assigned. Qualifications What you'll need: - High School Degree required; some college course work preferred. - Previous experience working in a royalty department and familiarity with Vistex iMaestro strongly preferred. - Minimum of 3 years' publishing experience required. - Previous experience in supervising and leading staff. - Highly organized and detail oriented. - Excellent quantitative and mathematical skills. - Strong data entry skills with high degree of accuracy. - Proficient using various software/applications and Microsoft Office (Word, Excel, Outlook). - This is a hybrid role requiring 3 days minimum on-site. At Concord, we offer comprehensive medical and wellness benefits, generous time off, parental leave, charity match, paid time off for volunteering, and other fun company perks. We have beautiful new offices and a culture committed to supporting everyone's growth and development. Concord is an equal opportunity employer. We employ, train, compensate and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We believe that diversity, inclusion and equity is paramount for the creation of music, theater and film that celebrates and empowers all cultures.
Related Guides
Related Categories
Related Job Pages
More Manager Jobs
Category Manager
Bel GroupBel Group is a French multinational cheese marketer striving to become a global leader in healthy snacking and branded cheese, with products encompassing popular brands like Babybe
Title: Category Manager - Kroger Location: United States Job Description: Job Family: Sales Type of contract: Unlimited-term Working mode: Job Id: 53120 Category Manager - Kroger Bel, makers of iconic brands including GoGo squeeZ, Babybel, The Laughing Cow, and Boursin is a growing global company that values your contributions, strives to create a sense of belonging for everyone and offers career growth and development opportunities, as well as competitive total compensation and meaningful well-being benefits from day one. For All, For Good, our company signature, reflects Bel's commitment to sustainability and healthier and responsible food for all. The company has headquarters in Chicago (Bel Brands USA) and New York City (GoGo Squeez) and operates 4 manufacturing plants in Little Chute, WI; Brookings, SD; Traverse City, MI; and Nampa, ID. Job Description Summary The Category Manager plays a vital role in advancing GoGo squeeZ's category vision by driving household penetration, increasing consumption, and expanding our retail footprint-all in support of purposeful snacking. This position is responsible for delivering best-in-class assortment and shelving strategies that meet both consumer needs and retailer objectives. Collaborating closely with Sales, Category, and Marketing teams, the Category Manager analyzes performance, identifies growth opportunities, and recommends actionable strategies to achieve measurable success. Success in this role requires balancing multiple high-impact projects with composure and efficiency, adapting seamlessly to shifting priorities and a dynamic workload. By supporting GoGo squeeZ's leadership in the pouch segment and contributing to our ongoing category development, this role strengthens our position as a partner of choice for purposeful snacking at retail. Essential Duties and Responsibilities Category Insights & Recommendations - Build and deliver customer category reviews with actionable recommendations to support both retailer and organizational growth objectives. - Provide compelling, data-driven insights-using robust analysis-to drive GoGo squeeZ's distribution and category leadership across key customers. - Conduct in-depth assortment analyses to inform recommendations, and actively scorecard and monitor category performance, proactively identifying and addressing opportunities for improvement. Strategy, Tools Development & Process Improvement - Develop and commercialize assortment and shelving guidelines, category 101 materials, and new item sell stories, ensuring best practices are implemented. - Create tools and templates that enhance analysis efficiency and continuously improve the team's insight capabilities. - Collaborate across teams to identify process improvements, streamline workflows, and support the adoption of more effective practices. Data Analysis, Reporting & Issue Resolution - Leverage syndicated databases (e.g., Circana, 84.51, Numerator) to generate insights that inform both internal teams and external customer recommendations. - Provide timely, ad-hoc business reporting to address urgent needs and support quick decision-making. - Monitor performance drivers using scorecards, quickly identifying potential issues and leading corrective actions to optimize results. Project Management, Prioritization & Adaptability - Effectively manage multiple projects and competing priorities, consistently delivering high-quality work and actionable recommendations-even when under tight deadlines. - Demonstrate strong organizational skills and adaptability to thrive in a fast-paced, dynamic environment. - Use creativity and a solution-oriented approach to navigate challenges, adapt to changing business needs, and ensure the most pressing priorities are addressed efficiently. Skills and Qualifications - Bachelor's degree required, with 3-6 years of category management experience in consumer-packaged goods, preferably working with major food or mass retailers. - Proven ability to lead cross-functional projects, build collaborative relationships, and influence others without authority. - Strong strategic and analytical skills; able to synthesize data from multiple sources and translate insights into clear, visually compelling recommendations. - Excellent communication skills, including verbal, written, and presentation abilities, with experience tailoring messages to diverse audiences. - Solid understanding of retail dynamics, shopper behavior, and new product launches. - Highly organized and resourceful, comfortable managing multiple priorities in a fast-paced, entrepreneurial environment. - Proficient in Microsoft Office, especially Excel and PowerPoint; familiarity with data visualization tools (such as Tableau or Power BI) is a plus. Working Conditions Work is performed largely in a home office environment. Hours of work will generally be during regular business hours with at least 40 hours a week. At times there will be some variation in work hours due to special projects, deadlines and other concerns. Up to 20% business travel may be required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acknowledgement This job description describes the general nature and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested management. All requirements are subject to change over time and to possible modifications to reasonably accommodate individuals with a disability. Total Rewards - Base Salary: $110,000 - $140,000 - Bonus Opportunity: 15% - PTO - 401k Match - Health care by Blue Cross Blue Shield - Dental by Delta Dental - Vision by EyeMed - Lifestyle Reimbursement, HSA and more - Fully Remote Bel Brands is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status or any other basis protected by applicable federal, state, or local laws. Bel Brands prohibits harassment of applicants or employees based on any of these protected categories.
Site Engagement Manager
ICON plcICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients, and suppliers.
Senior CRA (UCB SEM) ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Senior Clinical Research Associate (CRA) to join our diverse and dynamic team. As a Senior CRA at ICON Plc, you will play a critical role in overseeing and managing clinical trial activities to ensure they are conducted according to protocol, regulatory requirements, and industry standards. You will contribute to the success of clinical trials by ensuring data integrity, participant safety, and compliance throughout the study lifecycle. What You Will Be Doing: - Monitoring clinical trial sites to ensure adherence to study protocols, regulatory requirements, and Good Clinical Practice (GCP) standards. - Conducting site visits to assess site performance, resolve issues, and provide support to ensure successful trial execution. - Collaborating with cross-functional teams to ensure timely and accurate data collection and reporting. - Providing training and guidance to site staff and other CRAs to maintain high standards of clinical trial conduct. - Building and maintaining effective relationships with site personnel and stakeholders to facilitate smooth trial operations. Your Profile: - Advanced degree in a relevant field such as life sciences, nursing, or medicine. - Extensive experience as a Clinical Research Associate, with a strong understanding of clinical trial processes and regulatory requirements. - Proven ability to manage multiple sites and projects simultaneously, with strong organizational and problem-solving skills. - Expertise in monitoring practices, data integrity, and site management, with proficiency in relevant clinical trial software and tools. - Excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and drive compliance within a complex environment. - Ability to travel at least 60% of the time (international and domestic - fly and drive) and should possess a valid driver’s license ICONにおけるシニアCRAとして、エンゲージメントのマネジメントの業務を担当していただく想定です。医療機関・治験責任医師との関係性を通じて臨床試験の成功を支えていただく重要なポジションです。 応募資格 - ライフサイエンス、看護学、医学など関連分野における学士号以上 - CRAとしての豊富な実務経験および臨床試験プロセス・規制要件に関する深い理解 - 複数の施設・プロジェクトを同時に管理できる高い調整力および問題解決能力 - モニタリング業務、データ品質管理、施設管理に関する専門知識、および臨床試験関連システムの使用経験 - 優れたコミュニケーション力・対人折衝力を有し、複雑な環境下でも関係者を巻き込みコンプライアンスを推進できる方 - 国内外への出張が可能な方(目安:稼働時間の60%以上)および有効な運転免許をお持ちの方 What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply
Study Start Up Associate
ICON plcICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients, and suppliers.
Study Start Up Associate ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development Job title - Study Start Up Associate Location - Must be based in the UK (remote) Fully sponsor dedicated As a Study Start Up Associate at ICON, embedded within a growing program, you will be responsible for collecting, preparing, reviewing, approving, process and track regulatory and site level critical documents required for study site activation in accordance with ICON SOPs/WPs, Sponsor SOPs, applicable country regulations/guidelines and the principles of ICH/GCP. What You Will Do: Your role will involve delivering site start-up and activation work to a high standard, working closely with your team and stakeholders. Key responsibilities include: - Assisting in the preparation and submission of regulatory documents, such as clinical trial applications and ethics committee submissions. - Coordinating with internal and external stakeholders to obtain necessary approvals and authorizations for study initiation. - Maintaining accurate and up-to-date records of regulatory submissions and approvals. - Supporting study teams in the development of study documents, including protocols, informed consent forms, and investigator brochures. - Participating in study start-up meetings and providing input on regulatory requirements and timelines. Your Profile: You will bring relevant site start-up and activation experience, along with the following qualifications and skills. Required qualifications and experience: - Bachelor's degree in life sciences or a related field. - Previous experience in clinical research or regulatory affairs preferred, but not required. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. - Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment. - Willingness to travel as required (approximately 5%) What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply
Service Desk Lead
CSGCSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.
Job Description Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer. We are looking for a Service Desk Lead who will: - You will Lead a team of service desk analysts, providing guidance, training, and performance feedback - Serve as an escalation point for complex technical issues and customer concerns, ensuring timely and effective problem resolution - Develop, implement, and enforce Standard Operating Procedures (SOPs) to maintain consistent service quality and Standards Compliance - Conduct Problem Analysis to identify root causes of recurring issues and implement preventative measures - Collaborate with Cross-Functional Teams and External Partners to ensure seamless service delivery and support for integrated systems - Manage Service Desk operations, including incident management, request fulfillment, etc - Communicate effectively with Customers, providing clear updates and managing expectations - Facilitate Group Problem Solving sessions to address systemic issues and improve service efficiency - Apply Analytical Thinking to evaluate service metrics, identify trends, and recommend improvements - Champion People Management best practices, fostering a positive and productive team environment - Ensure adherence to all relevant Management Process guidelines and company policies - Continuously seek opportunities to enhance Interpersonal Communication within the team and with stakeholders Is this opportunity right for you? We are looking for candidates who have: - Bachelor’s degree in computer science, Computer Engineering, related field, or equivalent experience - 7+yrs experience with minimum of 4 years of relevant experience in Service Desk or IT Support operations - Proven experience in incident and request management, with strong adherence to SLAs and operational metrics - Demonstrated ability to support or lead a team of service desk analysts, including mentoring, coaching, or serving as an SME/Lead - Strong understanding of ITIL processes, including Incident, Request, and Escalation Management - Consistent performance record with no active disciplinary actions - Proven track record in delivering high quality, productivity, and customer experience outcomes - Strong communication, collaboration, and stakeholder management skills - Experience in service desk or IT support leadership roles - Solid understanding of operations management principles - Demonstrated people management and team leadership capabilities - Excellent analytical thinking and problem-solving skills - Strong interpersonal and communication abilities - Experience in developing Standard Operating Procedures (SOPs) and ensuring standards compliance - Proven ability in effective problem resolution - Ability to work with external customers and partners - Experience in cross-functional collaboration and group problem-solving - Familiarity with IT Service Management (ITSM) frameworks and process methodologies CSGer Perks & Benefits: - Work from Home, in-office, or hybrid - Employee Belonging Groups - Healthcare: Dental, Medical, and Vision - Paid Vacation, Volunteer, and Holiday Time Off - And so much more! Location(s): India Remote Accommodation: If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Guiding Principles: Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
