Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What's the opportunity? As a member of the Adoption organization, the Product Specialist will have the primary responsibility of analyzing business requirements and translating them to Zenoti product features for adoption by existing customers. You will be using your functional skills, in-depth product knowledge, and understanding of customer needs to identify pain points and provide a solution by effectively configuring product features and functionality within the Zenoti application. You will ensure that customers are trained on our platform effectively and help them achieve their business goals with increased adoption of our solutions. If you love to work collaboratively with the internal teams and our customers to help them succeed in their business, we would love to hear from you. Requirements What will I be doing? - Working in the adoption services team, you will partner with customers to lead the implementations for feature add-ons and enhancements to customer's Zenoti solution. - Work with customers to understand their business requirements, define scope, plan and implement enhancements and adoption of Zenoti software features to streamline their operations and drive increased revenue. - Independently handle customer adoption procedures while delivering excellent customer service. - Lead demos, training, conduct walk-throughs and solution reviews through excellent customer presentations. - Drive proofs of concept and pilots for high-priority and complex customers. - Proactively identify and mitigate significant risks, unknowns, and issues to the implementation plan. Address customer issues and concerns in a timely manner to ensure customer satisfaction. - Stay up-to-date on Zenoti product knowledge, business workflow, process and market positioning. - Maintain thorough documentation and follow organizational processes to ensure successful implementation of Zenoti software features and products. - Work and communicate across groups and articulate the needs for compliance and risk management. What skills do I need? - 10 years of experience in Implementation and support of Enterprise SaaS products. - Strong software background and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions. - Strong business consulting experience or equivalent in an external customer facing role. - Proven fast learner of enterprise applications, experience in implementing cloud solutions. - Ability to communicate in business terms with non-technical customer stakeholders, and translate their requirements into business solutions. - Experience driving technical discussions, discovery workshops with customers, mapping business requirements to product functionality, for maximum customer impact and understanding. - Strong verbal and written communication skills, especially in the areas of requirements and solution documentation. - Ability to manage and work across multiple projects. Experience working with remote teams across different time zones - Strong ability to demo/train and deliver excellent customer presentations. - Strong logical, analytical and problem-solving skills - Ability to learn new skills and operate in a fast-paced and changing environment. - Good to have knowledge of accounting principles, inventory management, and business processes optimization. - Experience in the wellness/spa industry is a plus. - Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry. Why Zenoti? - Be part of an innovative company that is revolutionizing the wellness and beauty industry. - Work with a dynamic and diverse team that values collaboration, creativity, and growth. - Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. - Attractive compensation. - Unlimited Vacation Zenoti Pay Range $80,000—$100,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Role Description First Due is seeking a tech-savvy, customer-focused fire and EMS subject matter expert to work as an Implementation Product Specialist – Assets & Inventory. In this role, you will work with Fire & EMS customers to implement and optimize First Due's Assets & Inventory module, providing industry-leading guidance and support as First Due continues to build its best-of-breed end-to-end Fire and EMS platform. - Act as the subject matter expert and Implementation Product Specialist for the Assets & Inventory module. - Work directly with new customers to efficiently and effectively configure and optimize the Assets & Inventory module, including apparatus tracking, equipment inventory, inspection workflows, and maintenance scheduling. - Partner with Implementation Project Managers to successfully implement and launch First Due to Fire and EMS agencies of varying sizes and complexities. - Guide customers on best practices for apparatus and equipment lifecycle management, including compliance with NFPA 1911, NFPA 1912, NFPA 1852, and other applicable standards. - Advise agencies on structuring inventory hierarchies, asset categorization, and inspection frequency aligned with their SOGs and regulatory requirements. - Guide ALS agencies on configuring medication and controlled substance inventory tracking, including DEA compliance workflows, expiration date management, chain-of-custody documentation, and par-level replenishment for Paramedic and Advanced EMT units. - Provide configuration guidance on maintenance tracking, out-of-service workflows, and integration with other First Due modules including Scheduling, Incident Reporting, and Response. - Stay educated on module functionality, configuration options, and evolving industry best practices and compliance requirements specific to fire apparatus, EMS equipment, and medication management. - Maintain a full understanding of features in current and future sprints as well as the Assets & Inventory product roadmap. - Document product gaps identified during implementation and collaborate with Product Management to ideate solutions, particularly around compliance and operational workflow requirements. - Participate in regional and national user group meetings, both virtually and in person, representing the Assets & Inventory product area. - Develop a deep understanding of competitors' capabilities within the asset management and inventory space for public safety. Qualifications - This is a remote role, but the employee must live in the US. - Experience in Fire or EMS operations, with direct exposure to apparatus maintenance programs, equipment tracking, or quartermaster/supply functions strongly preferred. - Familiarity with NFPA standards governing apparatus inspection, testing, and maintenance (NFPA 1911, 1912, 1852, etc.). - Understanding of common fire and EMS inventory workflows including daily/weekly checks, SCBA management, and PPE lifecycle compliance. - Familiarity with ALS medication management practices, including controlled substance accountability, DEA recordkeeping requirements, and EMS formulary tracking as they relate to inventory systems. - Experience with public safety software platforms or operational technology (asset management, fleet management, or similar systems) is a plus. - Ability to take customer requests, determine the desired end state, and provide a clear, efficient path to the best solution. - Strong analytical and critical thinking skills with attention to detail. - Excellent written and verbal communication skills, including the ability to present to groups of varying technical backgrounds. - Exceptional project management skills: ability to manage multiple customer implementations simultaneously. - Patient, responsive, supportive, and respectful; adept at presenting, responding to feedback, and overcoming obstacles constructively. Requirements - All applicants must be authorized to work for any US employer in the United States. - Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. - Hiring is contingent upon candidates successfully passing a criminal background check. - As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify. Benefits - Comprehensive compensation and benefits package for eligible employees. - Competitive pay, medical, dental, and vision coverage. - FSA/HSA, 401(k), flexible PTO. - A fully remote workplace. - Technology stipend. - Opportunities for advancement. - Other benefits and perks that set our team apart.

Role Description First Due is seeking a tech-savvy, customer-focused fire and EMS subject matter expert to work as an Implementation Product Specialist. In this role, you will work with Fire & EMS customers to implement First Due modules, providing industry-leading leadership, guidance, and support as First Due continues to build its best-of-breed end-to-end Fire and EMS platform. - Act as an Implementation Product Specialist for assigned modules. - Work directly with new customers to efficiently and effectively configure and optimize assigned modules. - Partner with implementation project managers to successfully implement and launch First Due to Fire and EMS customers of varying sizes and complexities. - Stay educated on module functionality, configuration, and industry best practices, including compliance requirements. - Provide guidance on standards to both customers and First Due’s product management team. - Maintain a full understanding of the features being developed in current and future sprints as well as the product roadmap. - Document product gaps arising during implementation and work with product management to ideate potential solutions, especially in relation to compliance requirements. - Participate in regional and national user group meetings both virtually and in person. - Develop a deep understanding of competitors’ capabilities within the assigned area of the product. Qualifications - Experience in Public Safety software or operations (preferably in Fire or EMS). - Understanding of Fire/EMS market and standards. - Ability to take customer requests, determine the desired end state and provide a straightforward path to the most efficient solution. - Strong analytical and critical thinking skills. - Excellent written and verbal communication skills. - Exceptional project management skills: ability to manage multiple customer requests and projects simultaneously. - Patient, responsive, supportive, and respectful; adept at presenting, responding to feedback, and reasonably overcoming obstacles. Requirements - All applicants must be authorized to work for any US employer in the United States. - Hiring is contingent upon candidates successfully passing a criminal background check. - As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify. Benefits - Comprehensive compensation and benefits package for eligible employees. - Competitive pay. - Medical, dental, and vision coverage. - FSA/HSA. - 401(k). - Flexible PTO. - A fully remote workplace. - A technology stipend. - Opportunities for advancement. - Other benefits and perks that set our team apart.

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! ABOUT THE ROLE As a Data Steward, you’ll own how product information moves from business teams to market — validating, enriching, and syndicating data through inRiver across every channel it touches. It’s a cross-functional role with real breadth: resolving data gaps at the source, maintaining syndication templates, and keeping product data accurate and channel-ready. For someone who takes pride in data quality and wants visibility across the full product data lifecycle, this is for you. WHAT YOU WILL DO - Validate product data across core systems to ensure completeness and accuracy; - Upload product data into PIM systems and resolve data gaps with stakeholders; - Support business teams with product data issues across channels; - Communicate data requirements to stakeholders to ensure data quality aligned with product launch timelines; - Create, track, and report on product data and launch status; - Maintain and reconfigure syndication templates in inRiver. MUST HAVES - 3+ years of experience in data management; - Understanding of data lifecycle; - Experience using multiple tools for data management and stewardship; - Experience with inRiver or PIM tools (Salsify, Informatica, Akeneo); - Experience with PIM syndication for retailers or marketplaces; - Proficiency in Excel; - Ability to work under tight deadlines; - Strong communication skills; - Fluent English level. PERKS AND BENEFITS - Professional growth: Mentorship, TechTalks, and personalized growth roadmaps. - Competitive compensation: USD-based pay with education, fitness, and team activity budgets. - Exciting projects: Modern solutions with Fortune 500 and top product companies. - Flextime: Flexible schedule with remote and office options. Meet Our Recruitment Process It includes main stages: Application→Coding Challenge→Video Interview→Technical Interview or Interview with the Hiring Manager(s). Each step helps us understand your skills and overall fit. If it’s a match, you’ll receive an offer.