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IT Support Manager

Location

United States

Posted

42 days ago

Salary

$80K - $85K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglish

Job Description

IT Support Manager

Unity Eye Centers

• Oversee implementation of company information systems, networks, and infrastructure • Supervise and direct the daily work of IT support personnel • Drive the implementation of IT strategy to align technology with business objectives • Deliver superior execution, scalability, and security across the organization • Support a positive employee experience through applicable use of technological resources • Evaluate, optimize, and enhance existing systems

Job Requirements

  • Bachelor's degree in information technology, computer science or related degree required
  • 7+ years of experience in information technology or an IT-related field required
  • 3+ years of experience in leading IT support teams required
  • Prior technical employee and service management experience is preferred
  • Experience working with healthcare facilities preferred
  • Advanced experience in IT networking and operations system support is preferred

Benefits

  • Medical, Dental, & Vision
  • 401(k)
  • 10 days of PTO in Year 1
  • Holidays + 2 Floating Holidays

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GERENTE NEGÓCIOS FUNDAMENTOS TI – CORPORATIVO – VALE METAIS BÁSICOS Atenção: é necessário anexar seu currículo no ato da inscrição. Onde tem evolução, a Vale está. A Vale Metais Básicos é uma empresa autônoma do Grupo Vale com operações no Brasil, Canadá, Reino Unido e Japão. O foco é a produção dos minerais essenciais para a transição energética. Nossa transformação cultural: A Vale Metais Básicos é uma mineradora que busca acelerar a transição para um mundo mais sustentável, que coloca a segurança no centro de tudo o que faz e trabalha para construir soluções para os desafios da humanidade - transformando, hoje, o futuro. Aprendemos juntos, e seguimos comprometidos com a nossa transformação cultural para gerar, com as pessoas, valor e impacto positivo por meio das nossas atividades. Avançando a cada dia, nos sentimos prontos para cultivar relações sólidas e estabelecer sempre o diálogo aberto com a sociedade. #vemcomavale #ValeMetaisBásicos Conheça mais do nosso propósito: https://www.youtube.com/watch?v=MUpLjGKLmSc https://www.vale.com/pt/home Quer conhecer nossa oportunidade? N° do CD (Cargo disponível): 1100132 N° de Vagas: 01 Formação: Superior completo em Engenharia, Administração e/ou áreas correlatas Localidade: Rio de Janeiro, RJ, Brasil Horário de Trabalho: Administrativo Modalidade de Trabalho: Remoto Acesso Frequente Tipo de contrato: Indeterminado Período de inscrição: de (10/04/2026 a 20/04/2026) Previsão de Início: 2º semestre de 2026 Requisitos necessários: · Superior completo em Engenharia, Administração e/ou áreas correlatas; · Vivência comprovada como facilitador entre múltiplos stakeholders, garantindo o alinhamento entre negócio e tecnologia em iniciativas complexas, incluindo implementação de S/4HANA e ambientes com grande volume de sistemas integrados, dentro de prazos e orçamento estabelecidos; · Sólido entendimento da Cadeia de Valor, com forte conhecimento em Finanças, Fiscal, Comercial, Manutenção e Logística, aliado a domínio em metodologias de Gestão de Mudanças, excelente comunicação e habilidade para atuar em todos os níveis da Companhia; · Habilidades em liderar iniciativas de mudanças, pensamento estratégico, comunicação e atuação em todos os níveis da organização; · Inglês avançado, com interface global; · Disponibilidade para viagens. 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Responsabilidades e atividades do cargo: · Colaborar com stakeholders sêniores para desenvolver estratégias aprimoradas e processos de negócio; · Liderar mudanças de processos que apoiem e aprimorem positivamente o novo sistema; · Mapear processos de ponta a ponta (end-to-end) e propor melhorias alinhadas às necessidades da Companhia; · Coordenar com as equipes de TI a definição e implementação de solicitações e requisitos de negócio em todos os sistemas envolvidos; · Promover o alinhamento estratégico e funcional com a TI para a entrega de soluções inovadoras e orientadas à geração de valor; · Engajar e alinhar os principais proprietários de processos de negócio (BPOs) quanto à proposta de valor do sistema e aos impactos decorrentes de sua implementação; · Atuar como parceiro estratégico das unidades de negócio, antecipando riscos, impactos e oportunidades de melhoria no plano de migração do sistema; · Identificar públicos-alvo, construir relacionamentos de alto nível com stakeholders e atender às necessidades de treinamento para apoiar a implementação bem-sucedida do projeto; · Gerenciar a transição para o novo sistema, mitigando potenciais impactos e resolvendo problemas nas diversas áreas da empresa. · Desenhar e desenvolver cenários de testes funcionais e de processos, visando reduzir ou eliminar problemas técnicos antes da implementação final do sistema; · Garantir a elaboração de especificações técnicas adequadas e definir premissas técnicas, operacionais e comerciais para a contratação de parceiros de implementação; · Aplicar o Modelo de Gestão da Cadeia de Valor da Companhia assegurando sua continuidade e melhoria contínua, com forte foco em pessoas, processos e governança; · Liderar o projeto dentro do escopo definido, assegurando aderência aos valores, à Cadeia de Valor e às práticas de governança da Vale Metais Básicos. 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