Unity Eye Centers

• Oversee implementation of company information systems, networks, and infrastructure • Supervise and direct the daily work of IT support personnel • Drive the implementation of IT strategy to align technology with business objectives • Deliver superior execution, scalability, and security across the organization • Support a positive employee experience through applicable use of technological resources • Evaluate, optimize, and enhance existing systems

• The Network Specialist is responsible for day-to-day network operations, troubleshooting, and ensuring network stability and security. • They monitor and maintain the network infrastructure, resolve connectivity issues, and implement security measures. • They also provide user support and training and collaborate on network upgrades and expansions. • Supports and maintains servers, networks, desktop hardware, software, and applications. • Identity Management in Entra, active directory and OneLogin. • Group Policy cleanup, design and implementation. • Management and maintenance of mobile devices in Intune and Apple Business Manager. • Support on/off boarding of employees and devices. • Maintains the backups, security management, user account management, e-mail systems, internet access, office systems and application support. • Maintains current firewall and VPN architecture. • Review/support current WAN and LAN infrastructure including various remote connectivity. • Management of various software systems to support infrastructure including SIEM, RMM and other management tools. • Ownership of Patch Management and application cleanup. • Maintain and evaluate security systems and security protocols. • Management and maintenance of cloud-based infrastructure, such as Microsoft Office 365 or Azure. • Basic phone and voice mail system administration and maintenance. • Be a point of escalation for other staff for resolution of technical support issues. • Documentation of network infrastructure and applications. • Ability to manage projects of various sizes according to agreed-upon budgets and schedules. • Required to be part of the on-call rotation of the IT team. • Provides support for peripheral devices such as printers, scanners, cameras, etc. • Supports outside presentations for continuing education presentations that are sponsored by supported practices.