• Own program coordination and execution governance for strategic customer engagements, ensuring Customer Success, TAM, Professional Services, Enablement, and Support are aligned to shared customer outcomes, milestones, and success criteria. • Serve as the cross functional orchestrator across post sales motions, managing dependencies, timelines, risks, and decision points across multiple teams without direct authority. • Establish and maintain program governance models, including outcome based planning, operating cadences, escalation paths, and executive level communications. • Act as the primary point of contact for program execution and governance, while partnering closely with the CSA, who remains the overall account and value owner. • Partner with Customer Success and Account teams to ensure program execution supports adoption goals, renewal readiness, and expansion opportunities. • Proactively identify, surface, and help manage program level risks and opportunities that could impact customer value realization, renewals, or commercial outcomes. • Align delivery plans with customer maturity, operational readiness, and long-term value realization. • Collaborate with Professional Services to ensure scoped services, timelines, and resourcing support contracted outcomes and customer objectives. • Partner with TAMs to accurately reflect technical plans and architectural decisions in program plans and delivery sequencing. • Coordinate enablement, training, and readiness activities to support successful adoption and seamless operational handoff. • Deliver recurring program health reporting that provides clear visibility into execution progress, key risks, dependencies, and outcome indicators such as adoption, readiness, and value realization. • Ensure stakeholders experience a cohesive, predictable, and well governed delivery motion.

• Drive end-to-end execution of product development programs, including planning, scheduling, resource coordination, and risk management across assay, software, and systems development, ensuring alignment with regulatory and business requirements • Support regulatory product development activities, ensuring alignment with regulated processes and quality systems, including design control processes (ISO 13485), software lifecycle standards (IEC 62304), change management, and quality system requirements (FDA, CAP/CLIA), including documentation and traceability of requirements and deliverables • Coordinate regulatory submission readiness, including support for Investigational Device Exemptions (IDEs), pre-submissions, and other global regulatory filings • Lead cross-functional alignment across R&D, software, regulatory, quality, and clinical teams to ensure clear requirements, priorities, and deliverables • Translate product strategy into actionable program roadmaps, including timelines, milestones, and interdependencies, ensuring alignment with organizational priorities and securing stakeholder buy-in • Extract and refine user needs and requirements from stakeholders and lead teams to focus on the most valuable deliverables • Partner with Alliance Management to manage external biopharma and CDx partnerships, coordinating joint program plans, deliverables, timelines, and communication across organizations • Adhere to formal governance processes to communicate program status, risks, and trade-offs; escalate issues as needed; and present data-driven recommendations and business proposals to senior leadership to enable timely, informed decision-making • Identify, track and manage program risks and dependencies, proactively identifying mitigation strategies and driving issue resolution • Drive cross-functional accountability, influencing without direct authority to ensure alignment, ownership, and timely execution • Support continuous improvement of product development processes, tools, and cross-functional ways of working • Cultivate, build and maintain positive and collaborative relationships with cross-functional teams.

• Own end-to-end delivery of complex operational programs, including scope, schedule, budget, and resource strategy, ensuring alignment with regulatory and business requirements • Lead cross-functional program execution across laboratory operations, clinical operations, R&D, and external partners to deliver on translational research, clinical, and commercial timelines • Drive operational readiness initiatives, including laboratory site readiness for product and clinical trial launches, and process implementation across wet lab and dry lab workflows • Adhere to and facilitate the formal governance processes to communicate program status, risks, dependencies, and trade-offs; escalate issues as needed; and present data-driven recommendations and business proposals to senior leadership to enable timely, informed decision-making • Develop and maintain program roadmaps, ensuring alignment with organizational priorities and securing stakeholder buy-in • Extract and refine user needs and requirements from stakeholders and lead teams to focus on the most valuable deliverables. • Lead risk and issue management, proactively identifying, mitigating, and resolving complex technical and operational challenges • Ensure adherence to regulated processes, including design controls, change management, and quality system requirements (FDA, CAP/CLIA) • Drive cross-functional accountability, influencing without direct authority to ensure alignment, ownership, and timely execution • Partner with Alliance Management and external stakeholders to ensure seamless execution of joint programs and delivery commitments • Champion continuous improvement throughout the organization, identifying and acting on opportunities to enhance operational efficiency • Cultivate, build and maintain positive and collaborative relationships with cross-functional teams

• Lead, coach, and develop a team of Program and Project Managers, fostering a high-performance, accountable, and collaborative culture • Own and oversee the program portfolio, ensuring alignment with company strategy, resource capacity, and organizational priorities • Directly lead high-impact, cross-functional programs, including biopharma companion diagnostic (CDx) partnerships and other strategic initiatives • Own and facilitate formal governance processes to communicate program status, risks, dependencies, and trade-offs; escalate issues as needed; and present data-driven recommendations and business proposals to senior leadership to enable timely, informed decision-making • Enable executive decision-making by presenting clear, data-driven insights, recommendations, and business proposals to senior leadership • Drive cross-functional alignment and accountability, influencing stakeholders across R&D, laboratory operations, regulatory, quality, clinical, software, and commercial teams • Partner with Alliance Management to lead external partner engagement, including biopharma collaborations, ensuring alignment on joint plans, deliverables, timelines, and contractual commitments • Ensure consistent, high-quality program execution across the portfolio, driving predictability in delivery of key milestones • Identify, assess, and mitigate portfolio-level risks, proactively managing dependencies and escalating issues as needed • Champion continuous improvement, scaling program management tools, processes, and best practices to support organizational growth • Ensure alignment with regulated processes, including design controls, quality systems, and compliance requirements • Develop and maintain program roadmaps, ensuring alignment with organizational priorities and securing stakeholder buy-in • Extract and refine user needs and requirements from stakeholders and lead teams to focus on the most valuable deliverables. • Lead risk and issue management, proactively identifying, mitigating, and resolving complex technical and operational challenges • Ensure adherence to regulated processes, including design controls, change management, and quality system requirements (FDA, CAP/CLIA) • Drive cross-functional accountability, influencing without direct authority to ensure alignment, ownership, and timely execution • Partner with Alliance Management and external stakeholders to ensure seamless execution of joint programs and delivery commitments • Champion continuous improvement throughout the organization, identifying and acting on opportunities to enhance operational efficiency • Cultivate, build and maintain positive and collaborative relationships with cross-functional teams